UAE Exchange.....my first experience with this establishment was at their first branch in Naif Road area, which was established in 1987 or 1988. Till then, a relatively unknown name in Dubai. Since then, they have grown by leaps and bounds. However, an interaction with their corporate department - especially at the Al Souq Al Kabeer Branch in Bur Dubai over the last year - has changed my perception. The customer service is lackluster and leaves a lot to be desired. The branch staff are absolutely horrified at even the suggestion to raise a question to the management. And while they expect total and unconditional transparency from the customers, they are unable to reciprocate. Im planning to avoid any and all interaction with this establishment hereon.Raised a query on Twitter as a step forward to resolve the MISUNDERSTANDING. Requested for an online discussion. They took the liberty of having their staff call and have 20 minute+ discussions. And visit, an hour. But no resolution.

If atm was there good.. No atm machine in entire alain... Then why this ppl giving atm6 card

Friendly Staff, Always bit busy place. Just like other UAE Exchanges, but Sampath Bank Sri Lankan Dubai representative is here. You can open Sampath Bank NRFC or RFC accounts here directly.

Good service. Difficult to get car park

Good customer service

Nice exchange quickly service

Poor servise😡😡😡

Good customer service