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Medcare Medical Centre, Al Barsha
Dubai, United Arab Emirates
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Comments
Ol
Review №1

Very friendly nd cooperative reception staff, all the process was soo fast, I visit Dr. AMIRA mahmoud, gen. Dentist.She is an amazing dr nd soo kind.I recommended to visit this branch

Ly
Review №2

Great service. Fast and effective. Got checked for what was needed. Doctors and nurses very friendly and does their job well

M
Review №3

Incredibly helpful staff. Accommodating. Nice and clean clinic.

Ab
Review №4

Good place no rush, I did the Covid test there, It took me 20 min only for the whole process and the result came on one day, The charge is AED150

Ka
Review №5

Super clean medical center and highly professional staff. Amazing 👏

Ay
Review №6

Best clinic ever and am very happy with all the stuff they are so fast and so friendly, i had a good experience so recommended, also I have done my PCR there and it was great experience and very organized.

CH
Review №7

I did my covid pcr test here. No queue, just make an appointment online. I received the result in 13 hours.

ne
Review №8

They have the worst admin services when compared to all other MedCare branches. I had to wait 40 minutes just for a prescription and still after that there was an error in it..If you have the option to go to any other branch / hospital that would be best!!!

Ha
Review №9

One of the worst medcare branches! Tried it twice as it’s just next to my house but won’t do it again

Wa
Review №10

I have done PCR test it was a good experience and The staff was so frindly and very fast

Ma
Review №11

I have taken PCR Test it goes very smoothly and so fast, so organized, very happy with service and the clinic and the staff so friendly, best clinic

Mu
Review №12

Worst CentreMe and my colleague went to this centre for covid test on 18th January 2021. They asked 150 AED per person for the test and finished within 10 minutes for both .Today (19th January 2021) after receiving sms result on mobile I went to same centre to collect the report .I reached by 7:00 pm and receptionist said to wait till they call .I spent 15 minutes by waiting there and approached receptionist to ask why it’s taking too much time . She replied that she can’t say any time when they will be able to print the report and asked me to wait till 8 pm.What is this ..!!!!!!To do report 10 minutes and to get the report 1 hour ...!!!!!

Mo
Review №13

I have taken COVID test for travelling 2 days back. I have received results through SMS within a day. However, Im not able to download the report from the portal (MEDCARE) yet. It shows doctor verification pending. Im trying to reach customer care for long time. Couldnt get through. Couldnt find contact number of Med Care Al Barsha as well. Service Intergration could be better

ib
Review №14

Worst clinic in Dubai. Booked an appointment for my father (86 years old) for covid 19 test as he was travelling, we were advised on the phone that it will take 24 hours to receive the result or maximum 48 hours. Went before the appointment by 15 minutes , the receptionist was like , if he is travelling we can’t gaurantee the result in 48 hours , I told her but we were told on the phone the the result will be in 24 hours and maximum 48 hours , she said I know but it might not be ready in 48 hours , do you want to take the risk or leave, I told her that we will make the test then she was like but you have to wait for around 20 minutes , I told her we have an appointment so she replied ,also the people before you have an appointment . After waiting for around 30 minutes , my father did the test and she charged us 150 aed and didn’t give any receipt , I told her where is my receipt she said if you want it you will have to wait again as I have the switch the system.And it wasn’t only us , everyone coming in the clinic , she was trying hardly to make them leave ,try to send him to another clinic or hospital , worst service ever. After Medcare replied to this review, I emailed them on the email they advised , I got a non delivery receipt as the email they advised , only receives emails from certain email addresses and not anyone can email them. Even when they tried to show that they care for their customers, it was a fake. Truly disappointing.

Aa
Review №15

Worst customer service..I HV been calling them multiple time for my PCR test results but I havent received any response yet.. the helpline number wait is never ending, even after 15 mins of wait no one answers the call .... I was told that I will receive my PCR test result with in 24 hrs but havent received my report...

Ra
Review №16

Very bad experience in such one of the biggest group like medcare. Covid test results in many other private facilities in Dubai take less than 12 hours. Even in Aster which is under the same umbrella group of Medcare, covid result takes less than 24 hours. Im wondering why in medcare barsha it takes minimum 48 hours (as per them) !

Ra
Review №17

I had the best experience with this clinic, I am happy to choose medcare medical center.

ni
Review №18

I hava had great experience with physiotherapy treatment under Dr Mohd Raheemuddin . very friendly and way he explain is very nice . I got reference from orthopedic Dr.Haytham his also best Dr, solve my my problem very soon.really appreciate it.I highly recommend this clinic for treatment.Within 5/6 section of physiotherapy I got very good result. Thank you Dr ☺️dr.shaza did a great job she had been my physician for last 2 years,explained everything to me in a very clear manner.very kind n friendly, Truly believe that she genuinely cares for her patients.I would highly recommend to anyone . thank you so much Dr Shaza👍🥰

Ek
Review №19

Very happy with the service of Dr. Rana Alzoubi at Al Barsha Med Care. She is very professional and caring doctor including the service of the nurse Katherine Deleon who is continuously following up on the results and appointments with me. I would definitely recommend this clinic.

Ta
Review №20

I highly recommend this clinic for the great level of care & service they offer to patients. They are very friendly and supportive!I was very pleased with the experience I had with Dr. Tarek Sallam (ENT) who helped my son to recover from various complicated breathing issues that he suffered from. Dr. Tarek was very knowledgeable & detailed and helped us since the 1st visit by offering a great deal of care & patience. His great human touches were beyond expectations too.

ha
Review №21

Very welcoming and had a great experience, will repeat it again 👍🏻

Do
Review №22

Im happy to my physiotherapist in medcare al barsha good service and he is friendly raheem

Jo
Review №23

I have had a great experience with Mohd Raheemuddin he has made my back feel 100000x better after sport injury

Sa
Review №24

Excellent service by Dr. Raheemudhin at Medcare, Al Barsha. Great progress in recovering from my pain at the lower back. Great work team. The physiotherapy sessions were really helpful.

Ra
Review №25

Friendly staff, VERY helpful! Amazing service!!

Om
Review №26

Great experience every time we visit, don’t have to wait in long queue, the appointment time is very much respected. Staff is also caring and respectful. Doctors are also keen to listen and support. Overall good experience so far.

Review №27

The most worst service i ever seen, the result of Covid-19 will take more than 72hours to receive very unprofessional very bad service and very bad experience

Dh
Review №28

Unaware staff and Dr...Know your basic protocol.

ha
Review №29

They care and respect their patients 👌👌

Ta
Review №30

Very good location and very hospitality

Ta
Review №31

Best staff and friendly doctors .

So
Review №32

Dear Dr. Suha Al Hetary, this is the good time that I felt to write sometime about you. Remember I came with so many health issues which was making my life miserable. I tried with many Doctors at many time, temporarily I was getting better but was not fully cured. The day One I started with your treatment, you took my case is very seriously and guided me every time as my family member and well wisher with very positive way and kept continuing smiley face, which is generated very positive energy. After various treatments the root behind of so many medical issues have been removed successfully. I am feeling nowadays much better, happy and life is getting more smoother than before. Thank you so much to you and also I am lucky enough that I got finally a Doctor like you in this region. In one statement, I would like to tell you that you saved my life and thank you once agin for making my life so good, healthy and Happy. 😊❤️

ly
Review №33

Treatment is good .Treating medicine doctor Shaza is really good and treatment worked on meHowever reception / admin staff I am really not happy they have wrongly entered my date of birth even after taking Emirates I’d how one can be so negligence and provider should be knowing how it il effect member and take it up to DHAI sent an email to staff to correct the DOB no response . Don’t wanted to post an review but again have encountered front office staff negligence and lack of understanding poor communicationAfter two days I called the Barsha Medcare clinic to book an appointment for my sister as she too got flu .Very poor in English ( Philippine staff) not even understanding the mobile no forget about the name spelling even after spelling it out with phonetic AlphabetsMedcare has good reputation please keep some good front desk staff they are mirror of the organisations .First of all patient will b in pain and sickness and these things will be frustrating

Sa
Review №34

Operator is not answering to book appointment!

Ma
Review №35

The nurses at the derma section have been extremely loud laughing and chatting as if they are in a restaurant. They obviously have nothing to do and have been on their phones laughing loudly and talking even louder. Not professional at all. Even if you have nothing to do it still isn’t a mall or restaurant. Its a clinic!

Ay
Review №36

Good care for patients

Gh
Review №37

Great experience, good follow up , didn’t wait longer as most of clinics and hospitals are unfortunately... Highly recommended .

Sh
Review №38

Great service!

Ra
Review №39

Great service 👍👍👍

ni
Review №40

Great customer service, perfect professional doctors

Ai
Review №41

Very bad doctorsAnd honestly I don’t recommend

Ce
Review №42

Very professional and fast treatment

Da
Review №43

Usei este local para fazer teste de Covid 19 com intuito de ir para Abu Dhabi.Cheguei no local e tudo está organizado e novinho.O atendente simpático e prestativo além de explicar tudo orientou muito bemEntramos num link QR Código para preencher nossas fichas, demos ok ele validou e fez a cobrança, em seguida nos chamaram para a coleta da amostra para exame e pronto. Fomos emboraTudo rápido e bem organizado

Ma
Review №44

Great job! Everything is clear, without any overlays, no complaints! We passed the PCR analysis for departure. Out of habit, we ask you to issue it on paper, but the administrator assured that this is not required. The result will come to the mail and thats enough! With our poor knowledge of the English language, everything was clearly explained to us. They handed over at 13:00 and at 23:00 the answer was already received. I recommend this center, but it is better to reserve a place in advance! Its very simple and affordable. The cost is 150 dirham. Whereas the hotel offers to pass for 300 directly in the room and warn that in other places you may not get the result on time!

Ma
Review №45

Excellent service, very beautiful medical center. We took the PCR test and did the next day brushing our teeth. you have to wait for the PCR test before doing this.

Be
Review №46

Service is great too

Ah
Review №47

Wonderful medical center and excellent services

Sa
Review №48

Even the star does not deserve it because they do not care about the patientI called them and took an appointment from the Call Center and confirmed that I would come at a specific time and when I got to the reception they told me it was impossible that you took an appointment !!! Because the doctor left just before.I was very tired and the journey required me forty minutes to go and wait for them. I don’t know why? As the employee at the reception started making meaningless callsAnd their answer was (next time call the branch and dont call the call center!

Information
18 Photos
48 Comments
3.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.medcare.ae/
  • Phone:+971 800 6332273

Categories
  • Medical Center
Working hours
  • Monday:9AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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