I was happy with my purchase the jewelry was nice, my guy went above and beyond to get us our purchases before we left Dubai. I even had a couple stones go missing and I was able to contact Palaces and shipped my rings back for repair. They were very understanding and helpful through the whole process.

We were treated nicely by Alaa. This guy went the extra mile to satisfy us with our demands. He even went to our Hotel to deliver a custom made ring a few hours before our departure. These people are trustworthy, I highly recommend talking to Alaa he will give you the best deal. And yes when I go back to Dubai I will definitely see them again for a diamond deal since this is what they are best at. Thank you Bro...😊

Best service ever! They are very friendly and make you feel like family! I recommend coming here.

On December 28th 2019, I bought a ring in the shop in Dubai Gold Souk Branch. It is of white gold with 5 rubies. But less than in one week, one stone has dropped out the ring. I am not in Dubai already and have no plan to visit it again in the near future. So I do not have any possibility to come and submit the complaint in person. Of course I am very disappointed with the quality of the product. What is the use of life-long guaranty if one can only claim it in Dubai? Moreover e-mail addresses that are on the invoice do not exist and I cannot sent any complaint there.

Went in 2018 and going again in 2019. I researched... and then did some more research, then procrastinated for a while, then researched some more. Then I found these guys, Alex certainly knows what he is doing, prices are better than reasonable, Id pay more than double in the UK for the same thing. Very impressed, highly recommended.

They are very kind, jolly and accommodating people.It was a great experience.Thank you Palaces.

Great guys!!.. a place to find a gem for your family members, yourself or your future partner 😍😜

Love coming here. Guys are great and offer exceptional service 😁 designed my own necklace and it cane out great

Exceptional service, beautiful jewellery and Alaa and his team go over and beyond to provide the very best items at the most affordable price. I have returned to this shop year after year and would only ever buy from Palaces.

I highly recommend Palace Jewellers in the Dubai Gold Souk.

Thief’s work inside

Best prices in the Gold Market

The best shop

The best store, for the past 10 years I have been using services. I ordered more than once my rings,By special order, I am very pleased with the quality and work.The atmosphere in the store is very friendly, like at home.

Thanks to the guys for the good service👍🏻 Quickly and efficiently 🔝