Such a worst service. people who will wait in queue not entertained. with reference if u come u get directly entertained specifically in business clients counter 12

Worst service for business accountsFor getting the esim I waited for 2 hours on Thursday than finally they said to come on Saturday so on Saturday they waited me 1 hour and said we are closed now......Please Etislate pay some attention

Never go for business account with them. Worst service for business accountsMore than 3 hours wasted by seeing there shameless faces. See the ticket issued time and after 3 hour also still Im waiting.Please Etislate pay some attention

For business account you need to waste at least 3 hours of your time here. I dont understand why only one counter is working and very very slow service. Why can we just update all documents online. Very poor service.

Today, When I got new Phone I tried to Transfer my E-sim from my Old phone to new Phone they says it’s not possible take new E-Sim, So I took new E-Sim I paid 26 Dirham and when I opened and Scan they says it will take 30 minutes, I captured the Photo of that Sim Card and Wasted after 1 Hour same E-Sim not working, then I visited again the Store and they asked me to pay 26 Dirham in order to Get Sim Card again, because I don’t have the sim Physical, why I took E-Sim 🤦🏻‍♂️, I Requested the Manager for Compensation but he Refused, Even Helpline 800101 they didn’t Help me. It’s so embarrassing to write this but they just Charged me twice for E-Sim 🥺

I upgraded my plan to the new freedom 600 plan and also applied for an additional SIM card (multi sim). The plan worked for a few days and everything was fine. Suddenly, three days ago, my SIM card stopped working and for the past three days I haven’t been able to make or receive calls or use my data. I went to Etisalat and was asked to try the new multi sim in my phone, which still didn’t work. They then said that all the SIM cards needed to be replaced even thought 3 of them worked fine. After issuing 5 new SIM cards, and deactivating all the previous SIM cards, now, none of the SIM cards are working! In the last three days I have spent more than 15 hours in Etisalat and the problem is ongoing! Instead of assisting me and rectifying the issue, they asked me to leave and call Customer Care to lodge a complaint over the phone, which means spending more hours explaining what’s happening over and over again. Then they will try to call me on the same number the issue is raised on and obviously won’t be able to reach me (since the SIM card is not working) and then they will close the case saying that they were unable to reach me. It just seems that no one cares enough. My time is valuable and I don’t want to spend the next few days on the phone with Etisalat or at any of the Etisalat branches. This issue is causing me considerable losses. There was a reason why I upgraded, so that I can make unlimited flexible calls and what has happened is defeating the whole purpose. I need to use my phone ASAP and need someone to assist me in rectifying this issue urgently.

Worst worst worst service. I m tired of visiting 6 times to business center and so many times to 8005800. May dues are clear but my line is still closed. I dont know what to do. I had to sit with 2 kids for more than 3 4 hours. N no solution for anything.

They mention time 12am. But they closed at 10pm....

Not satisfied with their service. Specially in their customer handling. I

I renewed my Emirates ID two months ago in Emirates Mall with the help of itisalat agent and suddenly my number was cut today and the reason is that I didnt renew my Emirates ID.Its frustrating and not professional .The worst service ever

They do the worst costumer care.. and the waiting time is just a hell

Worst service ever. Staff are not co-operative. Very arrogant way of dealing with customers.

There is only one staff to handle business account. At 10:30 am on a weekday, waited for over 2 hours for my turn. Pathetic.

Waiting time so longSome staff are not cooperating and not patient

I just visited deira city centre branch of etisalat one guy named Michael Diaz behaviour was sooo unprofessional . He was not helping at all. I complained about over paid but he was keep saying dont come here call on help line.he should be bit polite with people.

The worst service you would ever see in your life.

Worse service. There is only 1 counter for business related things. Waited 3 hours for my turn and when my turn came they were not able to solve my problem and send me to other customer service center

So good 😄

Good service 👍

Ok

Ireneo flores salas is very helpful and Provided me a good service.

A very busy and crowded place

Offers good services

Duffer staff

Very helpful and co-operative staff.

Loved its services

Easy access and clear information privided by customer representative personnel.

Nice location and service in general but on Friday morning 3 stations out of 16 working only

Waiting time is way too long, but the staff is very friendly and helpful.

Poorly trained staff. Two different representatives told me contradictory information about iPhone availability.

Since they are trying to cut costs they started a completely useless virtual assistant! On top of that the next available option is a self service, so we pay for the service and we need to fix the system problems 👎👎👎👎

Poor customer service

Not that great, but better then DU

Why should I take all the way to them from middle of sharjah then I find it closed at 11.00 p.m. I came specifically to finish important stuff ..inaccurate timing and thats awful..why giving inaccurate timing of service

Always changing their policy and chasing their interests but the customer is their last interests

Excellent

Good service provider in telecommunications

Best Service providers

No 1 bad customer service Etisalat in this world

Quick and friendly service

Poor customer service

Their goal is only to raise money

Long queues, rude staff not well trained howeverIts better than du

Great services

Not a lot of other options eh?

Very helpful

Good service

Always busy staff

After travelling the world By far its the worst company in the world no competition with that hands down

Rude staff.

Slow service

Great service

I love it

Crowded

Long queue, not the best service.

Etisalat store

Service?

Extremely bad experience that takes two to three hours to complete, unfortunately this is in Dubai

The most expensive price, the worst service, if there is a problem, you will be asked to call the service hotline, and the service hotline will ask you to find a business hall, so that the problem cannot be solved. Of course, Du is no exception.

If you allow the fixed phone service, available over time, and there is no limit if the line is cut off and we want to restore the service Is there a specific time to apply to activate the service

More than great

Best service center for Etisalat customers

Employee Hassan Thank you ,, good deal and ethics ,, the place was busy concluded in about 15 minutes

Their service is fast and distinctive

Nseeb Bent and Sameh Company

Wrinkle

👍👍👍👍