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Amer Center Al Quoz
Dubai, United Arab Emirates
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Sh
Review №1

Great customer service, good staff.Not much of a rush, parking available.Emirates id, insurance, visa renewal all done in no time.

Jo
Review №2

Jijina helped me through my Emirates ID and Visa process and has been so precise with information and have genuinely managed my families visas and IDs with so much care. Also the gentlemen at counter 13 and reception, quick, precise and very helpful. Thanks guys.

ra
Review №3

The service was very fast. Ashiq in reception was really knowledgeable and helpful. Overall good experience.

Ma
Review №4

I spent two months going through all the centers in Dubai to sort out a problem apparently unsolvable for everyone, until I went to the Amer Center in Al Quoz and met Mr. Saumil who solved my problem in less than an hour. This gentleman is clearly the most professional and empathetic person I have met in Dubai. He greatly deserves these 5 stars! Thanks to him and to the Amer Center of Al Quoz.

ra
Review №5

Very helpful customer service, called Ms. Jinina at Amer, she was extremely polite and very helpful. She guided me well and told me the process and documents required for visa cancellation and even shared the location so that I can reach in quick time.At Amer the staffs were very welcoming and helpful. My visa cancellation was done within 5 minsGreat job

S
Review №6

Had the best ever experience in Al Qouz Branch with the true support of Saumil.From the starting of my husbands visa application till the end, he really helped me out in all situations and until now whenever i need to ask something, he is helping me in every case that he has knowledge about. Very friendly, supportive and cooperative guy.Highly recommended!! 😊

Mu
Review №7

Very Professional customer service, Suad Akbar was very Helpful in processing of the visas application.Mr.Ashiq front desk guy was also very helpful.

O
Review №8

Really nice and good quality of customer service especially from the reciptionist he was very helpful because I had to change my visa.

Hu
Review №9

I had the finest experience in processing the visa for my dependents. I would personally like to thank Saumil for his assistance and ever positive body language. Thank you team AMER.

no
Review №10

I can’t express how amazing Saumail is, he works the front desk and he will handle every single concern you have, he even goes out of his way to help you out in different fields!I have recommended my friends to visit this Center just because of him. Truly an amazing man and definitely needs to be working as a model employee.Thank you for making my expierence truly amazing.

Ha
Review №11

1. Broken customer facing online experiences.2. Service personnel who calls and argues with you for providing a positive feedback.3. You have to repeat and resend documents and dictate out loud in public your email, name and contact when you approach the reception desk. This is private information and such should not be exposed like this.The same details are in WhatsApp and email.And my name is on my ID that I showed to them. And could have easily looked up.The service person claims that opening email takes a long time, instead hollered out my private email loud letter by letter back to me to confirm it.This agency is operating with Sevice mindset and people skills from 1980s, way behind the modern day standards, like many other online government services.

Ma
Review №12

I want to take the time to thank you for the fantastic job you have been doing Mr. Subash, Amazing Service with timely response and accuracy. Defiantly i will recommend the people for your services. Keep up the good work and once again i am really appreciate.

Na
Review №13

Amazing Customer service at this centre. I was speaking to Jijina at this branch and she was absolutely helpful. I would only use this centre for any Amer service in future. Truly impressed and happy that great customer service still exists. Kudos and keep us the good work!!!

Sa
Review №14

This was probably my first visit to Amer centre, Initially i thought of applying visa through an agent considering its a govt thing and its going to be complicated but trust me man once you enter the Amer centre its like a journey they will literally handheld you and help you in everything.Mentioning about their service, JIJINA on their whatsapp service was way too great. At one point i felt like they are more worries about visa processing then me. Their timely follow ups, documents required on next process, where can i go for stamping even the printouts they helped me.It was an wholesome experience.

ad
Review №15

I visited today ..Amer ibn battuta 1st then Al Quoz center ..big difference in customer service ..Ladies officers are very helpful ..I was blessed to meet a lady named Alyazale..I think she explained to me all the procedure and the fees..advices ..she is an example of the best employee..She served me with big smile..I would say best service not in dubai but in the world...with certitude..

Ka
Review №16

If you are seeking visa services, this place is the most efficient and helpful place to get it! I called several agencies before stumbling upon this Amer center. They even called me back after they missed my call. Saumil knew the exact answers to ALL my questions as I was in an urgent situation, and helped me handle my visa within 24 hours, saved me a lot of time and money!

M.
Review №17

None of Amer center help if you have proceed your anything from other Amer Center. Because unfortunately they are not connected. We are in digital and fast century but still. 🥴😠😠😫😖😣

Ja
Review №18

Very good service at this brunch. Just excellent and high quality work. Ashiq explained everything in an accessible and understandable way. Many thanks to Ashiq. He does his job very professionally. I recommend this brunch to everyone!

Mu
Review №19

Amazing service and were able to answer all queries on a timely basis. The rigourous follow-up from Ms. Jijina was extremely good.

Pr
Review №20

Hello everyone, I want to share my experience with Amer service. I appreciate Mr. Subash for giving great service with time to time update with clear details very professionally. Thank you Mr. Subash for your hospitality, I will refer you more people. Thank you 🙏🤝🤝

As
Review №21

Recently, I visited the Centre for my sons Visa renewal. It was really excellent experience. All staffs are informative and supportive. Especially, Ms. Jijina possesses good knowledge, supportive and professional staff at Amer Centre.Thanks Jijina for your support and keep it up!Ashfaq Khan

he
Review №22

Had a great experience in renewing my wife and sons visas. Ms. Gigina has been helpful to answer all my queries in both whatsapp and calls. Thanks again.

Di
Review №23

This branch is very organized and clean and the staff are so helpful and friendly especially Jijina. She is so helpful, so friendly and kind. She has been following up with me everyday and update me with all requirements and guided me until I finally managed to get my daughters residence. Thank you Amer center and thank you Jijina :)

AD
Review №24

Really good services and very professional staff specially Gigina very helpful and have good knowledge highly recommended for all types of AMER services

Sa
Review №25

I had the smoothest and pleasant service across the whole of Dubai at this center Saumil was very helpful with all information provided, if I need any service that they do I will be reusing them again and again amazing experience in doing my wife and sons sponsorship thank you guys!

J
Review №26

Very good Amer center. Nice team, always happy to help you out and give you the best advices. Thanks for your support!

Ro
Review №27

Great Service all round !!! Shout out to Jijina & Ashiq for their help throughout the process for applying my family residence visa.

Ni
Review №28

Quick service to get a visa. Reactive and good communication.More expensive than other visa providers.They take a deposit to be refunded when I leave the country, but they don’t accept to credit the card, we agreed on a bank transfer to my account, 2 weeks later nothing done. When I recontact them they do a Western Union transfer but:- I paid 1000AED by card, debited 233€ + card fee 7€ = 240€ for the deposit- I get back 184€ only because I had to pay Western Uniom fees and to bear the low Western union rateThis is not the concept of deposit!

Va
Review №29

Amazing customer services!!Qualified and polite staff, quick service!The agent ( Mr Saumil) was really friendly, kind , respectful , very professional and helpfulHe politely answered all my questions and explained all details ! Thank you so much .

Os
Review №30

Amazing, professional and fast service, Absolutely recomend it the most.Special thanks to Jijina, the ultimate problems solver

RA
Review №31

We have been receiving excellent service from Ashik and Subash.Timely response, very helpful & quick reliable service.This is one of the best Amer centers we have come across.Thank you for your corporation. Keep up the good work.

Ka
Review №32

Very efficient, courteous and professional service.Ashiq in particular was very welcoming which made the visa cancellation process a lot better. Thank you.

Ah
Review №33

Excellent service!! Knowledgeable staff!! Will always use them for any service!! Worked with Mr. Ashiq who was extremely helpful.

Pr
Review №34

It was great great experience and most importantly the guy on reception(ashiq). One of the best options to do all the government related work.

Fa
Review №35

Very nice and Professional attitude of Receptionist Mr Saumil and good service from the staff.Came to this center from after disappointed service and attitude of Amer center UMM sequim ‘s staff.

sa
Review №36

Unmatched level of responsiveness by the whole team, especially Subash! That gentleman goes out of his way to provide clear and detailed information, as well as handling my needs in an impeccable manner.Thank you Subash and the team, you definitely got yourself a loyal, happy, customer!

Са
Review №37

Thank you to Saumil to his great job! He is always ready for kind assistance and does exellent service! Managment should pay attention to his work and think about the growth of his position. He is a true leader in Amer Center Al Quoz.

Ar
Review №38

I have been to this center for about a year now and I love how they attend to the client. Very precise and helpful with the information I need especially their customer service Ashik. All I need is to give him a call regarding the service and he will accurately inform me all the requirements needed. That makes my life easier and quicker! Highly recommend this place 👍🏻👍🏻

Cl
Review №39

I had an excellent experience at Amer Center in Al Quoz. I dealt with Ashiq who was extremely helpful and kept me constantly updated and informed throughout the whole process of extending visas for my children with both telephone calls and what’s app messages. He was also very helpful in providing advice on residency requirements.The office space was also very pleasant - zero wait time, clean and efficient. Would highly recommend and will return for any visa requirements in the future. Thank you.

Ni
Review №40

It was a pleasure dealing with Amer in Barsha. Prompt, polite and efficient. Also nice people to deal with and the visa was issued within the promised 48 hours without complication. A special mention has to go to Mr. Saumu at the front desk who could not have been more helpful. Keep it up!

Am
Review №41

Very good service. Subash is very helpful and professional. He provided accurate info, followed up with me on my inquiry and was able to answer all my questions. He made sure all customers are served in time and are satisfied.

Mu
Review №42

Best customer service. Highly appreciated Ms. Jijina kind help. She answered my endless calls and fix a problemThank you so much.

Si
Review №43

I would like to share a very support from Saumil in Al Quoz Amer. He was always available to answer any question and was really facilitating all steps as I was in a very difficult situation, I can confirm after visiting other Amer centers, his support is way higher. Thank you so much for you dedication to help others, really appreciated!!!!!

Na
Review №44

Very convenient & efficient process throughout. Constantly guided step by step with obvious expertise & experience literally placing the customer’s needs as priority. Thank you very much Saumil, my Family & I are happy and grateful for the lovely support and caring approach to help us with our requirements.

Mo
Review №45

The services provided by Amer Center has been exceptional. I cant forget to mention the name of Mr. Subash who has helped me all through the process. His courteousness to handle my queries and understanding of the procedures are amazing. I really appreciate his efforts.

Mo
Review №46

Her name is Jijina, She offered an excellent service although I didnt see her in the centre, by phone and whatsapp she made everything easy for me.She really reflects a good image for the company.This is the type of people who deserves the best.Thanks Jejina.

Fa
Review №47

Very Professional people, I got assistance from Ms.Jijina, she helped me a lot to get my visa stamped , the thing particular about them is the follow ups they make after the requests , I havent seen this so often in Typing centers and Agencies.I was lucky that my friend referred me to this center.Good luck to team Amer center Al Quoz .

Se
Review №48

Needed to extend visa for my wife and contacted this Amer office. Jijina responded and the whole experience of dealing with her and the centre was very positive. Up-to-date information clearly presented, best solution offered, case handled in 2 days. Very polite efficient people, even calling back to clarify details. I wish all civil cervants were like that.

Al
Review №49

Saumil Nair...one of the best person ever spoke to

Hu
Review №50

Excellent experience. My contact person was Ms. Jijina, very professional, knowledgeable and helpful. Always attended phone immediately, responded messages, helped me a lot to complete visa process for my son (new born baby) . I must say execllent customer services by Jijina thanks

Am
Review №51

Excellent experience. My contact person was Jijina, very professional, knowledgeable and helpful. Always attended phone immediately, responded messages, helped me a lot to complete visa process for my mother. Last day met with Asiq on reception, also found him very helpful. I must say execllent customer services by both of them.

ba
Review №52

Highly recommended. Outstanding customer service by Front desk agent Saumil. Very Professional, quick and always helpful.

Эл
Review №53

My recent visit to Amer was magnificent. Outstanding in all aspects. The services provided at the center were full of friendliness, care and helping. They reflected the concern and eagerness of the government of the UAE to assist the tourists and expats, especially, during the pandemic period. I do like to extend my gratitude to Mr. Saumil who spared no time to helping and assisting me in accomplishing my issues in the center which eventually were all resolved in the most straightforward way. Thank you

Ab
Review №54

Jijina at the customer support is simply amazing...she goes beyond ways and means to support you via Whatsapp. This is the best Amer center i have visited, very customer centric ans free parking.. I hope they install a ATM machine in their premesis to further support the customers.. Thank you Amer

D
Review №55

Saumil and this Amer Center Al Quoz are the best. Very professional and extremely efficient.

Mi
Review №56

I would like to thank Mr Mohamed Ashiq for his usual cooperation and assistance, he is the most helpful person you can ever meet. Thank you and also his colleague Mr Samuel thank you

Cr
Review №57

Recently applied for my son sponsorship and thanks to Amer Al Quoz 3 with the support of Ms Jijina for her great coordination and follow ups. The rest of the team are great from the reception, the counter even the Emirates ID. The whole experience are definitely great.

Ma
Review №58

Jijina, from amer, did an excellent job. She explained us the process, follow up the resolution, and help us to find solutions . It was also really easy to communicate with her by whatsapp.

Sh
Review №59

Highly recommend for all your immigration requirements.Mr Subash can assist you with extremely friendly environment.A one stop place for all immigration work.

Sa
Review №60

Awesome customer care and support by Mr. Subash throughout the whole process. He handled everything so efficiently and kept me updated all the time. Excellent customer experience!!

Al
Review №61

Great experience to do visas there. Mr. Subash in particular did an excellent job in guiding me through the different available options and made sure to follow up on all my requests and answrr all my questions in a timely manner. His flexibility and speed also are impeccable.

wa
Review №62

Great service, miss Jijina was very professional to handle my Emirates ID documents she coordinate with me time to time and guide me , thank you very much for good service, will always come there and recommend to my friends as well , keep it up good work 😊

Ah
Review №63

Outstanding service giving by Saumil Sir. Applied for Family Residence Visa and got it in 4 hours approved. Very supportive Staff and Sir Saumil explains process in a very simplified manner. Great job. Never felt this comfortable at any Amer until now.

Al
Review №64

An Excellent support Very professional and helpful service. specially Saumil has been an excellent help throughout the entire process and is always available to assist with our questions. Thank you very much!

Ch
Review №65

This review is concerning Saumil Nair who has been outstanding during my many visits to the Amer centre at Al Quoz.Always helpful, friendly and has guided me through the residency process.Thank you Saumil I really appreciate your help

At
Review №66

I was so worried about visa process but Mr.Subash cleared all my doubts in such a professional way!Loved his service!

bh
Review №67

It was a very wonderful experience. Mr.Saumil was very helpful. He explained the processes clearly and is very supportive. He used to followup and provide status of the visa. I would recommend him as a guiding counselor for anyone who visit Al Quos Amer Center. All other staffs who processed the visas were also polite and good. Overall it was a very pleasant experience. Thank You.

Iv
Review №68

The best Amer center in Dubai. I can only recommend to everyone.Mr Saumils help in particular was exceptional.Five stars !!!

Me
Review №69

Rameez Arif andMahammed ashiq and Sarah alblooshi were very kind and helpful! Would recommend this center!

gi
Review №70

Subash has been an exceptional professional and very knowledgeable person at Amer centre.The proactive approach and the time Subhash takes to come back with a positive response has been phenomenal.5 star rating to this gentleman and the centre

Mo
Review №71

Thank you Mr.Inam for your assistance in processing my daughters visa without hassel.Extremely professional and polite staff with complete knowledge of visa related inquires.Keep up the good work 🙂

As
Review №72

Excellent service..staffs are very helpful. subash is so knowledgeable about procedures and ready to guide anytime and his advise is so helpful at many times.. really appreciate it.keep up the good work.

Be
Review №73

Customer service at its best in Amer Center, Al Quoz., Got help many times related to visa and other govt. related queries. Wow job been done by gentleman Saumil, customer centric and efficient in his responsibility. Keep up your ethics and may you achieve more success ahead.

Su
Review №74

Subash was great from the minute I contacted him. Very professional and precise in the information that he provided. Subash understood my situation and was very compassionate in dealing with my visa extension application.The timing and the fees was 100%. The level of communication was at a very high standard and I would recommend anyone who is dealing with a Visa extension to go Subash directly.There service was extremely friendly and professional at all times.

Ma
Review №75

Perfect services.. Iwill be their Customer for ever... Really for saving time and money i will never hesitate to choose them.. Thanks very much... Ans special thanks for Mr. Mohamed ashiq for his perfect work and dedication to Customer service.

Ma
Review №76

Service was great staff was knowledgeable and procedures were made easy. Staff is eager to help. Great experience all together.

Le
Review №77

Mr Saumil was amazing, this was my first time to do this he was fantastic guiding us all the way with nothing too much. He went above and beyond to help as much as he could! More people like this man are needed he is a asset to the department. Thank you again.

Mo
Review №78

Very convenient, helpful staff. Especial thanks to Subash

Ba
Review №79

Super thank you to Mr. Ashiq who had helped me from the beginning till the end of the procedure. He is so nice, accommodating and very polite. I got my approval with the help of him. Job well done and keep up the good work, Mr. Ashiq. Till our next transaction :) Salute!

ma
Review №80

Very convenient & efficient process throughout. Thank you very much hakeel you have made it so easier for us ....

Ir
Review №81

I always do my Amer transactions from this Center. All employees are very polite and helpful. Especially Mr. Ashik is always prompt and helpful and clear all our doubts. Cheers to you guys 👍👏

Sh
Review №82

Very friendly and cooperative.Provided detailed information and guided the best option, committed to work and helped us in difficult time of COVID timely. Really thankful to SubashMost recommended and trustworthy person.

Sh
Review №83

We received excellent service from Mr Saumil. He was extremely understanding and helpful. The service was quick and efficient.

Fa
Review №84

You’ve really proved your mettle as being the most reliable team player. I look forward to working on more projects with you mr Hakeel thank you for giving valuable support day by day 🌹👌

Ro
Review №85

Got my wifes visa done from here. SAUMIL I thank you for all your help. You have treated us like your family and helped us all the way. Keep it up and God bless you.

Sh
Review №86

I visited Alquoz Amer service after one year for renewal of my visa and to my surprise the boy sitting on front even remembered my name. His name is Ashiq who provided excellent services and helped me completing my work. He responded my queries very professionally and provided complete guidelines on making me understand visa process.Office has enough parking space and no waiting time.

Fa
Review №87

I had contacted Amer center Al Quoz multiple times and the representative Mr. Subash was so prompt and knowledgeable with respect to my enquiry. His friendly approach stands out and his efficient customer service is appreciated. Wishing success in the future

ra
Review №88

Good service and mainly thanks jijina.

Mi
Review №89

I had contacted Amer center Al Quoz multiple times and the representative Mr. Saumil was so prompt and knowledgeable with respect to my enquiry. His friendly approach stands out and his efficient customer service is appreciated. Wishing success in the future.

mr
Review №90

Great service, and everyone is super helpful and responsive! Subash handled my application from A-Z.I super recommend this Center.

Aa
Review №91

Employee name:- Subash he gives the information with a positive attitude and if we have any issue regarding the visa he is the right man to give you the right solution on right time .

ah
Review №92

Very friendly staff especially Subash. They were available for help even on phone. My whole visa processing experience was smooth.

Mu
Review №93

Mr Saumil is one of the outstanding boy in this branch, helping you like a family what he did for my babies entry permit in these pandemic times is speechless, he did out of the box service for me. Really appreciating the efforts of this boy. Keep doing the great work boy. Good luck 😊

ha
Review №94

When ever visited to Amer center Al quiz . Mr Subhash gave me all services. Now a days he provides me all services on call and send his guy to collect all documents and return after completing the job. Highly recommended

Me
Review №95

Lovely and helpful people here, got so much guidance and everything was sorted so smoothly. Ashiq Mahammad helped me throughout the emtire process with my visa cancellation and gave great advice, thank you!

Mo
Review №96

Racists staff are working in the reception I asked for EID he have me 2 yrs and Im on 3Yrs Investor visa I asked for stamping he said you need to make insurance,,, to get his commission! if you are Arab dont go to this business center.

P
Review №97

Subash and team are at this Center are not only helpful to their clients but also go the extra mile to serve in the best possible way. Subash especially is very knowledgeable, proactive and guides in the right way to fulfill the request. He is honest and upfront with all procedures and give best solution to move forward with any application at this Center. He also is very proactive to coordinate and collaborate with his head office, partners quickly to get best possible solutions or rates. I would highly recommend interacting with Subash for any questions or help at this Center.

ai
Review №98

Kuddos to Mr. Saumil, really did well at helping me all the way and consistently replying to my question immediately. Quick response and immediate actions all through out. Thank you so much! Keep it up..

En
Review №99

I have recently visited amer center which is located in al quoz and i experienced a excellent service from Mr subash who was so polite. I personally recommend to visit amer center al quoz branch to my friends and relatives, and thanks to mr subash again.

Al
Review №100

Awesome customer service by Mr. Subash, I recommend this place for everyone!

Information
43 Photos
100 Comments
4.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.amer-center.com/
  • Phone:+971 58 570 7045

Categories
  • Immigration & naturalization service
Working hours
  • Monday:8AM–8PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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