This place is awesome. Specially if you are served by a gentleman called Adel. Basically he started with greeting us and indulging my family who came from abroad and myself with the best ice cream experience. The product is amazing and the staff are well trained and very friendly. Thanks Cold Stone and thanks Adel 🙏

At cold stone in emirates mall and have no idea of the flavor you want?Think no more!Try the very berry yogurt 😍😍😍It’s heavenly, not too sweet if you worry about sugar, it’s also sweet enough if you love sugar, it’s like a balanced mix😀You should definitely try this flavor.

Happiness is to get a treat from your favorite ice cream shop.On weekend, i visited to @malloftheemirates for some shopping @dsssocial and groceries . then as usual i visited to my favorite cream shop to enjoy my their ice cream..I love all the signature collection and milkshakes @coldstonearabia .Currently,they have an activity in store called Spin To Win where the customer can get a chance to spin wheel of prizes ranging from complimentary ice cream to cakes with every purchase, there is no minimum purchase require.Fortunately, I got chance to won 😄 🏆.Swipe right to see what i won🏆Dont miss this amazing spin wheel surprise offer ..Try your luck and check out how lucky youre 😀.....I love cheese cake fantasy from @coldstone signature collection ..#mydubai #malloftheemirates #coldstonearabia

Best pistachio ice cream period.

Mr.Adel was very helpful and professional. It was a wonderful customer Experience.i always recommend this feedback to my friends and family.

Nice service. The icecream was awesome as always

The girl making the ice cream was mean to me and I don’t even know what did I do wrong!!The reason why I decided to buy ice cream from you, is that your shop has chairs to set on, unlike Baskin Robbins which is honestly making far better tasting ice cream...

Quality ice cream, and the guy doing the mixing, GREAT service! Tosses the ice cream in the air, & makes it all a proper show. Better than Turkish ice cream...

I am not sure you can call that runny stuff a milkshake. And not to mention the worst customer service ever! All in all they are doing their best in the worst possible way.Keep it up 😂

Best icecream ever...

Beautiful icecream varieties with mouth watering choices of different toppings and notice crispy waffles.

Really like their ice creams and also how they juggle with them....its delicious

Very tasty, staff did a great show creating our icecream-mixes, recommended

Worst customer service, literally walked out of the store with out anything.

I need work

Yummy!!!

Poor service :-(