Organize, amazing place &books

Very pathetic service. I had filed a complaint (CMP-21-173640) on 10th April 2021 against a company for not providing service and I felt like they are scammers. I provided whatever details I could to inform the inspectors that these people are working in a suspicious manner but of no use. The inspector just called to ask if situation is solved and I found no progress with case at any instance.After almost 3 weeks later I get a call from inspector stating that nobody is answering and they are closing the case !!! So what is the use of filing a case with consumer protection department if at the end I am supposed to hear this.Total disappointment !

Call center wont answer the calls for 21 minutes!!!!!!!!So disappointed!

What is the price for trade licenses renewal payment voucher print out

I called DED authorities to get guidance of my issue few days back, staff was very polite. I am sure if I go personally, they will be generous in person as well. God bless those who help victims. Thank you.

DED and consumerrights are amazing. Its the second time in 5 years that Im using them and they always protect their customers. No need to fight with a business, no need to hire lawyer, just contact DED, they are fantastic and will protect any resident even against massive companies.

Indeed a good place for business related work

The place for Dubai economic development great leader great vision

Refer Complaint CMP-19-74163 Dated 26/05/2019 no response yet. Very poor service my complaint for the refund is still pending almost 3 months. When I call they said it’s been followed but I didn’t get any proper feedback. I am very unhappy about the service provided by DED.

Called 11 times and no help.. I’m in a bad financial situation and this Dubai furniture store stole my money and no one is helping me to get it back. DED has not responded to me and my consumer rights have not yet been met. CMP-20-117999

It’s great always helpful team

I think the time I have visited this place made it difficult, because it was a Thursday, some needed a light day since the weekend was just next day.They needed to take care of the customers better and treat them better too. They need to get their act together since everything counts.

Amazing designGood service

Pretty good when you visit in person, but forget about calling because the operator never answers the phone and unless the query is straight-forward and directly in the specific area, staff will not work outside the box, and will refer you back to the operator.

Paid parking. 10dhs an hour. Dont try and park outside. Its a headache. Area is great, with views of the clock tower and a good truck selling sliders outside. Lobby of smart office for ded has counters with phones connected, so you can go Stand next to any counter and speak to a operator. Pretty empty when I went. Lots of good entrepreneurship books on shelves, you can sit at th e tiny Starbucks and have a read.

Very excellent handling of the customer, the executive ayesha, very helpfull and upto the point. Thanks

If you have appointment,you can finish all the work fast,the staff also ok,they are helpful. l like this one,many times l went to there

Please can you tell me how to lodge a complaint against a consultancy company?

Poor service from telephone operators , place on hold and then hang up after several minutes intentionally.

Very difficult to get connected to DED as the number mentioned in site does not help.

Excellent service

Please be informed the DED has been closed at Business Village

Phone operators are not helpful at allthey have no knowledge

Nice organized work place

Good customer service.

Service good , staff helpful

Excellent

Excellent

👌🏻

Ok thik he

Consumer protection complaint, they took two months to tell me that they cannot help me with the subject matter of the complaint !! Two months of contacts and follow-up, all without any goal or benefit

An integrated center and staff at the summit of sophistication and experience

A beautiful place full of activity ... there are cafes and a shop for printing and copying ... and the staff are top in the collaboration

There are most governmental and private services, and there is speed in dealing with available parking restaurants and cafes

Good services

Integrated government servicesA quick

Very good service

Lovely

Excellent

Flux

Greater

للأسف لم أتوقع سوء الخدمة المقدمة من هذه الجهة الرسمية التي من المفترض أن تكون مرموقة بأدائها و العمل على كسب ثقة المستهلك. أثق تمام في حكومة دبي ادام الله عزهم و أتمنى أن تصل هذه الرسالة للجهات المسؤوله لكي تساعد في تحسين أداء اقتصادية دبي و بالأخص قسم حقوق المستهلك. نصيحتي للجميع، لا تضيع زمنك مع (حماية المستهلك) اذا عندك شكوى ضد أي مؤسسة ولكن توجه إلى شرطة دبي حيث تتلقى الترحيب و المساعده و استرداد حقوقكشكرا