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Home Centre - Mirdif City Centre
Dubai, United Arab Emirates
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ka
Review №1

A place for house appliances. almost everything is here. at this time,they are having at 70% off in selected items.. i bought a towel set as my wedding gift to my friend. its really good

Ri
Review №2

Home center is one such place were you can get all finishes and furnishings . But comparing to pan emirates and home box finds this one as bit more expensive. Though it has got a lot of stuff for furnishing.

sa
Review №3

Good place to find home furniture for adults and kids. You can find interior design objects, kitchen tools and much more....

Pa
Review №4

Most pathetic customer services, rude staff with no ethics n morals, don’t have basic manners to talk to customer. I purchased my home furniture They promised to deliver 5 days, couldn’t deliver in time and spoiled my plans and have audacity to give attitude. Never gonna shop again with so called hyped home center. Their customer care doesn’t care at all and can shout back. Delivery is worst.

Fa
Review №5

Had a wonderful experience at this branch today. One of the best customer services received ever. Joy has been extremely helpful and patient with us. She assisted us with our furniture requirements and was definitely so joyful to deal with. Definitely coming back and asking for her assistance.Also happened to come across Abhijeet, who is new and he assisted us with all our heavy beddings and accessories. Very pleasant personality. I’d give them 10 stars if I had to 👍🏻

Ms
Review №6

Check your receipts!!!I bought over 350AED of pillows and bedding bc the sign said it was on sale. Got the receipt, and THEY CHARGED FULL PRICE!!!!I raised it to the manager, Khalid. He said he needed time to check with the department. He went and didnt return for over 15min. He then came back and said the department made a mistake and put the wrong signage and that he would not honor the advertised price!I wasted over 90min at this store!NEVER AGAIN.I returned ALL my items.Such poor management.

Om
Review №7

This is what was delivered. And fixing team hide it as it was not in visible location. 800 number never answered. Email never answered and 5 days without any reply. I had to file complaint with consumer rights and wast my time with home center poor customer service. Be carful while shopping with them.

ma
Review №8

Really worth a visit, especially the kitchen tools section; furniture is too baroque style for me, but thats just matter of taste. Have always a look at the Offers Corner (or whatever they call it): Ive found a great cupboard, plain white, at 1/3 of the original price because was the last piece. The clerks are kind, even if sometimes a little too slow for my standards. And be aware: avoid the weekends, if you dont like noisy kids.

Ro
Review №9

Great bargains. Always a great selection. We keep going back and buying items to improve our house.

Te
Review №10

Really creative and homely place. I like all the collection they have regardless of what aspect of home you are looking forward to have.

Ra
Review №11

It was a bit crowded. Not all items required were found, and we expect to get everything from one place like home centre. Overall it is not over priced, but some items have been added with inferior quality.

Vi
Review №12

U will find all kind of furniture required to decorate your home.... Nice and durable stuff.... U can get things to gift someone like clock.... Photoframes..... Some staff ar extra ordinary and helpful and some are u know.... 😊

AL
Review №13

Crowded yet enough Staffs to assist each customer needs. Numerous Varities to pick and choices and surprise discounts.

Ra
Review №14

I have a quality issue with sofas i bought from them online.No one answer my calls on customer care for 10 daysI went to their atore few times to complain and to follow upNo action has been taken till i compalin to the customer protection department in dubai government17 days ago they collected the sofas to repair it in their workshop and till now i couldnt get an update when its coming back because no one is answering the 800# customer care.All the above took me almost 7 weeks and still draggingIt was my mistake to buy from them.My experience was very bad with them and if you want my advice my answer is stay away from thes company.

bi
Review №15

I like to visit this mall often. Mostly you can find popular brands in this mall. You can find cheaper to high end items. Remember you can shop as well you can take many steps walking😊😊😊😊.

Ta
Review №16

Very good hospitality in store and professional installation service

ah
Review №17

If you looking to modern style decoration and furniture home center and ikea is the best in UAE

Sa
Review №18

Amazing service , all products avaialbe for home solution , reasonable price , amazing staffs .loved it , best branch for Home centre

Ab
Review №19

A very good budget furniture. Its not the best quality but they have a good range of selection

Sa
Review №20

This is my 2nd visit and just wanted to say that the cashiers are very slow , the take easy too much time with each customer. More than a 20 minute wait !!

V
Review №21

Great place to shop for you home furnishings, great offers and budget friendly options

az
Review №22

This shop is a great destination for anyone who is puzzled and confused about buying any furniture or home appliances.

Az
Review №23

Lovely place for home furnishings. They have very large space with good variety of bedroom, dining, kitchen, children and hall furniture including sofa sets. Great variety of decorative products, materials are displayed and sold here. Crockery and cutlery items for lunch, dinner, coffee, tea and snacks are available with nice variety. Overall nice place for shopping.

Ma
Review №24

As a customer which purchase and paid and waiting for 10 days for deliveryand Not at all satisfied from home center . I have called 3 time to follow withNo result and on the end for cancellation of order you have to do it in showroom only .With regret service and customer care is meaning less .One star indication is by force .

Pr
Review №25

Our favourite mall in Dubai. All our favourite brands under one roof.

Sa
Review №26

One of the best home shopping experiences in Dubai. The staff is so welcoming and the range of products doesnt end. Like ever! You can find everything you would need for your house and with frequent discounts it would be hard to leave Home Centre empty handed. Check out the cool home decor items and the bedroom sets to get inspired.

Sa
Review №27

I bought a desk and it came with a broken board ( the part where you put your monitor on) I have requested for a new board piece and still havent received it even after 4 days of calling them on and on about it

VE
Review №28

Me and family visited home centre last week on Thursday as usual and my 1.7 year old nephew was playing around and all of a sudden he slipoed and hit his head on a sharp edge ..though it was minor cut he was bleeding , when I and my sister asked for first aid at Reception of home center , I was shocked that they do not have it ..if they do then they have not trained the staff or none of them are aware of it .. we had to run all the way at the security and run to the washroom ..first aid kit is really a basic thing to keep .. a person who needs a basic cotton or bandaid in case of emergency has to run all the way to a security room ..Soo disappointed..

Ho
Review №29

Love the products hate the service , no one responded to calls unless lucky or wait ling long time , delivery schedule always delayed and need many follow ups . No one calls you but you need to follow up continous .. hope they can improve again I love the products.

FS
Review №30

Youll get all home related stuffs, quite expensive though worth it once it comes to quality. EK plantium holder gets 25% discount on purchased items.

Ra
Review №31

First the tag was wrong , we bought an item with sale price and at thee counter we discovered it wasnt on sale, bought some other item and at home we found out that some items are missing in the box

Kh
Review №32

I am very disappointed with the purchase and response received. I bought an expensive dinning table received it with full of scratches which can not be beleived that this is a new table from a known store. Till now almost 3 weeks i have not got a response from them. The sales manager promised to call back twice but never came back with a response.The call centre has no answers and i am sorry unprofessional. Till date almost 3 weeks looking for a refund or receving my table.I wish if a manger can call me but i ma surprised of the team custom service professionalism! Can you believe that the store manger answered me when i asked why no one explained to me that there is a difference in the table marble colour, he responded that this is my problem. I need a reaponse or soloution.

Te
Review №33

Best place to make a beautiful home

Mo
Review №34

The best home center of the town. Mobarak is amazing and exceptionally helping.

Wa
Review №35

Good home stuff available. Children beds and full room furniture available at decent prices

IM
Review №36

The place itself and shop are very good, but then the delivery experience I got was very bad unfortunately. If its for pickup youll be more than happy

Al
Review №37

25% to 75% discount going on along with summer surprises..

Dr
Review №38

Many items, home decoration and furnitures..The product quality is good,Updated creative items that matches the new concepts and changing preferences..The staff are very helpful and hard working..products are always available..

Su
Review №39

After reading lots of reviews during lockdown i was a little hesitant in ordering furniture from Home Center but gave it a go anyway. Chose a delivery date and arrived on time.I placed an online order for a full bedroom set plus mattress and the delivery included fitting.

Hi
Review №40

Everything is over expensive. I request everyone not to go to home center.

Za
Review №41

Alot of range home decore and furnitureThese daysSpend 500 and take 50% cash back as voucher

Na
Review №42

The home centre has a good quality of furniture as I thought from them many things like a whole bedroom set and matters and room accessories

Ma
Review №43

Good collection of furniture, cutlery, home decoration, furnishing, artificial flowers and many more items.Their offers are genuine. We are their regular customers for over decades.Continuously evolving and changing with the time.Staff are good. Mix and match for bedding are always found.Reasonably priced.

Al
Review №44

Strategically placed items. Staff are very helpful. Social distancing observed and people are compliant.Theres a Sale today!!! But didnt notice for ahow long, sorry...🥴

Mr
Review №45

Its a classy furniture store, can find almost anything relating to furnishing your home here. Their bed sets are good and are value for money. Delivery and assembly date is done as promised. Staff is helpful and assists your needs throughout the way

Ab
Review №46

Great place for all your home needs. Check their online offers before going. Not a lot of cashiers though

M.
Review №47

Great place to spend time looking at furnitures

sa
Review №48

The worst team ever, all my furniture came with defaults, refusing to help regarding the exchange neither the return, taking ages to reply over the phone, not follow up, I regret using this store, I regret buying my furniture from them they are not worth it at all I don’t recommend it

R
Review №49

Went to this place a lot. Should be rated a solid 5. My fav place of all

Om
Review №50

Nice furniture - more like mini IKEA, but they provide delivery and fixing of the items purchased.There is a section for kids furniture.Another section only for home accessories.Many kinds of dinning tables.They accept Shukran Card rewards.

Re
Review №51

They have now discount on many Beatifull items, for kitchen, bathroom and furniture .

cl
Review №52

Worst customer service ever.. i tried to called many times but nobody answer even i keep waiting for long time. i was following up my order for delivery today because it should be deliver today but nobody calling me for what time they will come exactly. i regret i order this item in mirdif city center. mall of emirates home center is better than this branch coz they really follow what is mentioned on delivery time and date.

Ba
Review №53

This retailer has a very bad after sales service. We ordered a Simba mattress and upon delivery it was clear the item was defect. It took them 10 days to get us a replacement and we warned them not to bring us an old stock item again. But as we expected, the delivered product was from the same production batch and again over a year old and obviously again defect. We now get our noney back and we are back at square 1 with over 2 weeks lost time The way this was handled was so customer unfriendly you have no idea.... We called the helpdesk 20 times and half of the times there was no one answering...great... At no time they showed interest in helping us out on short notice with a temporary replacement and at no times someone in higher management took our claim serious. Shockingly bad service for a brand this size. Buyer beware....

Lo
Review №54

**FYI** Before the review can i just say we bought a carpet from dragon mart for 300aed and then saw the exact one in home centre for 999aed.Worst customer service ever. My husband and i were in the shop for 90 mins looking for bedroom furniture. No joke we asked 3 people for assistance and every single one said i will ask my colleague to come and no one ever did. Once we actually found someone he couldnt even be bothered by the looks of things. He was leaving us while doing a sale and chatting with his colleagues. Not to mention the DELIVERY. We wanted 10-2pm as our building doesnt allow deliveries after 6pm and it never showed. we called and explained it has to arrive before 6 and the told us it will. GUESS WHAT? They called us at 5.55pm asking if the can come deliver it now!!!! jOKE. We ended up returning everything and going to dragon mart.

Ay
Review №55

Good furniture for the price that we used to like when we were in Bahrain. In Dubai, very poor customer service, delays in delivery and unprofessional delivery staff and careless customer service. We filed two complain without response and we filed a complaint in the consumer protection so they reacted.We cancelled our orders and we will not purchase anymore from this brand.

Th
Review №56

Unfortunately the worst after sales services they don’t honor their warranty even for small damages like paint scratches which can be easily fixed, also they never call back even to apologize or even to inform you about the status of your request.you will end up paying a lot of money for low quality furniture and poor customer serviceBe careful flukes

Am
Review №57

You can buy all needs furniture and kitchen crockery carpets candles

Re
Review №58

One stop store for all your home and kitchen needs 👍

Ma
Review №59

I didnt like the packaging for my orders even its glassy vases and could be broken! They put it in plastic bag without any wrapping on it or even in its boxes!I prefer to order only to receive safely inside its boxes.

He
Review №60

Great home furnishing store. Home center is one of the best price to quality ratios in Dubai, if you go there when there is a sale on, or you can negotiate a good price, 25% or more. Staff is friendly but you have to keep an eye on the delivery guys. They are in a hurry, and they did leave a few scratches in my apartment.

Bi
Review №61

Picked up a 3 seater sofa. The price after discount was slightly higher than expected. But the product quality meets expectations

Li
Review №62

Advice for everyone if you have to buy from there just check what u will buy very very well becuase alot of stuff are broken .They refused to change a bowl (from set of six bowls) with manufacturer defect its like broken from inside only ,because its 21 days after i bought and exchange policy is only 14 days ,, even they all know this is not broken at home this is from transportation or manifacture so this is there mistake not mine .

So
Review №63

Customer care never answer. Just to add to the myriad of reviews/complaints on the same subject. Why doesnt management do something? Seems only sales are important for this company.

HA
Review №64

Good place for shopping. But its expensive according to the quality of stuffs.

Gw
Review №65

The Home Centre is a reliable store both furniture and Home decoration. I buy most of my linens here, bedding and bathroom wareIt is a reliable source of artificial flowers too..The store has an extensive lighting department and stocks all furniture items, including mirrors, pictures and sculptures etc.

Pa
Review №66

I tried to return an item which was an unwanted gift and it was impossible. I have been told that they have 14 days return policy and there is nothing that can be done, although the product is still in stock and could easily be sold. I went also to Crate & Barrel to return another item and managed to get a refund immediately, no questions asked. Completely different customer service

Fa
Review №67

Very bad furniture and worse is the service. I bought a bedroom for 12,000 AED and all the handles of the drawers got rusted. When I complaint to Home Center, they said warranty is only one year. I stopped buying furniture from Home Center because of this.

Na
Review №68

Good affordable furniture. But some online furniture are not available in the showroom. I think nobody would buy furniture without physical investigation.

Mo
Review №69

If you are looking for mainly classical furniture that would fit in a house with considerably large sized rooms or a villa, this is one of the right destinations then, keep in mind their furniture is heavy and the wood thats made of is average quality..Decorative items are beauty..Their sofa sets except for the leather type are not very comfortable, it looks nice, lots of colour options is there but for daily use, Ikea are the best or any other shop that would tailor a sofa set with well chosen materials for filling, wooden parts and upholstery..Their medical mattresses are good but maximum 5 years use as its second base is springs..Kitchen items are practical, good quality but few are not for long term use so read the labels carefully and pay attention to the material used in production as well as origin manufacturers..Lighting, accessories, curtains and bedroom items all are of good quality and lots of varieties..Shopping online isnt advisable unless you have seen the items life prior to the purchase process..Reasonable prizes and you can catch on many items at their great sales in January..Check everything carefully, their delivery is never in less than 10 days..I guess thats all.. Happy shopping folks

He
Review №70

Worst bad furnitureDO NOT buy from them.If u buy anything from them anything , the next Day it Will Be Damaged, And u will keep calling them forever and no one answer or take action ..... DOOO notMr ahmad Dabbaq from home center the manager told me ( let me tell you something mrs helen - whatever You Buy From Home Center We will Never do Anything about it no matter what. ) means NO WARRANTY!!!!!! Warranty is just a sticker for u. Means I buy stuff for 8000 and the warranty is just a LIE .

An
Review №71

Buy 1 Get 1 Offer Total Scam!!! Promotion MISLEADING. NEVER SHOP HOME CENTER ONLINE!!!! NO CALL CENTER ANSWER for 2 DAYS!! I only Received 1 item. When I complained, they said it was MY FAULT for not selecting 2 Qty online. Totally refused to honor their commitment and promotion. Ive gone to Consumer Rights at Dubai Economic Department! I suggest all those that were ripped off by this promotion do the same.

Ma
Review №72

Great range of products though woeful customer service. Ordered a desk which never turned up for delivery, wasn’t contacted or informed. Resolution from customer service was to cancel the order and try again some other time.

An
Review №73

I suppose to collect the delivery on 28.09.2019 and i have visited next day morning but the material wasnt ready. On that day the security stand next to the collection area treated me very badly. He was arrogent and claiming that they cant keep once the material is ready and i have to stand there otherwise they dont fix the material. He was acting like that he was doing favour to me and spoke to the manager to fix the material and to collect it in the evening and he agreed. Evening also the security was acting too funny and he was very arrogent, hope this reach to the homecenter management.

Ky
Review №74

The wide loves it! Happy wife, happy life.

sa
Review №75

I have ordered a sofa set last week and the delivery was scheduled for today during slot 2. No one has called us yet and we are trying to reach the customer care since last 2 hours but all there reps are busy.The same customer care has shared the contact number of the delivery guy but that number is wrong also.it seems home center is miscommitting the timelines of delivery with no follow-up. If you guys cant handle the sales than whey you promote and commit the customers false and inadequate timelines.Would rate your delivery services poorest so far.

Sh
Review №76

Several home stuff selections

Sa
Review №77

The best store for your home shopping in uae. Has a great variety of options in furniture, home decor that comes with a great discount most of the times. Its a little expensive than home box but quality of the products make up for it.

Ha
Review №78

Staffs are not happy to serve the customers. Especially in furniture section.

En
Review №79

We bought a dining table, a coffee table, side table, nest table, and a buffet. Staff members said that the items that were going to be sent were new but what we got were items that were on display. They were damaged and unfixable. The customer care service was utterly careless as they have no appreciation for the time and effort spent picking those items out. The call center never responds and therefore needs significant improvement. The only solution in their perspective is a refund and this is unprofessional and unacceptable. No investigation was made and they didnt even try to find out how their old products reached our household. Their only solution is to take your money back and go!

G
Review №80

Bought many expensive couches and sofas from here thinking I got a great deal, less than 8 months later the armrests sink in and the AUTHENTIC leather cracks. No warranty, no return, no refund. Nothing. People are better off buying from IKEA or smaller businesses that focus on their customer service.

Sh
Review №81

Same item, kept on same shelf, different price. Youll realise only after going back home and checking on receipt

Mo
Review №82

There are a lot of stores out there that have everything, but the best is Carrefour, I think most people know City Center as Carrefour.There are many restaurants in the city center with different flavors. enjoy.

Ro
Review №83

New collections have come in....the new arrangements to accommodate Christmas decorations are good...

Mo
Review №84

One of the worst services, bedroom delivery should arrive between 1400 and 1800, they did not come, called many times and got promised that manager will call me back, and no one did and no one even cared, not a follow up at all!Delivery eventually arrived at 2145, and till 0045 they havent finished the work, plus two pieces of the bedroom are damaged!!Neither the bed or the wardrobe are assembled yet!Worst customers service I have ever received or heard of in my life!

Al
Review №85

A big showroom for house products, coaches, beds, kitchenware etc... they usually have offers and promos

Ke
Review №86

Very wide choices with appropriate quality. Staff are helpful and professional. Advise to buy on promotions and while on sale, otherwise its overpriced

Ma
Review №87

In this time of Covid its nice to go around and choose fixtures and decor items, but it isnt reallu advisable to leave the house at the moment.

Ad
Review №88

Terrible customer care service.Terrible delivery service.I havent recieved my furniture even after 36 hours of delivery time

Ab
Review №89

They have nice product from time to time but their service is bad. No one answer calls, delivery is always delayed or items missed. if they continue this way I would not buy from them again

Su
Review №90

Very nice place some items are priced reasonably

SU
Review №91

Good Place near to Silicon Oasis, Dubai

dl
Review №92

It has good furniture with somewhat affordable prices to most, however the quality of it is not that great and wouldnt last long. I have furniture from IKEA that lasted longer.

sm
Review №93

Nice experience 😍

Va
Review №94

Customer care never answers. Delivery services are a mess. If u need to buy something that can be carried that its a good shop. Anything needs to be delivered I dont recommend

Mu
Review №95

One of the worst customer services ever. Different disconnected departments. Bey bad service and delivery personnel who represents a bad image of the company, uncaring for any consequences. I have heard loads of bad reviews about home Centre but had to learn the hard way that their quality as a company and service is the worst that can happen

Se
Review №96

Veryyyyyy bad service? I made orders by app and they said I will receive it within 5-8 days and it has been a month now and I’m still waiting. Every time I call or send email, all they say is something like WE ARE SORRY KEEP WAITING MORE 😡😡

Ha
Review №97

Worst customer service ever , i have been waiting for my order which i ordered and payed online i received it after a month ! with a broken dinner set, since then i am trying to contact home centre with no luck , no response to emails or queries through twitter i even visited the store and they told my there is no return to the store of products bought online , i am really frustrated with them

Ve
Review №98

I like the quality of the furniture plus they have wide range of selective furniture. I highly recommend it.

an
Review №99

Great stuff for home. Furniture to Utensils and home accessories, everything is available at one place. They have quality items

Ma
Review №100

All kinds of kitchen appliances

Information
100 Photos
100 Comments
3.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.homecentre.com/ae/en/
  • Phone:+971 800 694663

Categories
  • Furniture store
  • Furniture accessories
Working hours
  • Monday:12–10PM
  • Tuesday:12–10PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
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