The most fancy KFC you will ever find, dine-in with a view to the Dubai Fountain and Burj Khalifa. Great interior design and high hygienic standards.The food is way different and better than any other KFC branch, fries are crisp and perfectly salted, the chicken is well cooked yet juicy. The coleslaw is fresh.This is no regular KFC branch, highly recommended ❤️
Very bad service. The staff is very slow and unhelpful. Ive gotten my order wrong twice at this place. Definitely not worth the money if youre in the mood for KFC
It was good. I feel the original recipe has changed as I have been eating KFC for 35 years. The 11 herbs and spices not all quite there anymore.
Very very bad experience. I am very disappointed with the staffs working here. Dont know to respect humans . 😕😕😕😕
Good as usual, but sometimes too busy
Lovely and freshOriginal fries not the saggy ones you get in the UK all skinned
Bad experience....Did online order and select pickup option... Once reached order got cancelled... With no reason... Placed another order... Previous amount got hold as well... No compensation at all
Nice kfc outlet. best thing is it has outside seating from where u can get a great view of dubai water fountain. Rather then waiting in que to watch fountain best is to pick ur fav meals from kfc n seat peacefully enjoy the fountain n the lovely view
My family and I had experience very bad dine in experience on Sep 10th .. its Worst KFC branch ever. The branch was crunched of people lined up in take orders queue. The service team seems all of them new and doesnt know how to make up the trays, less stuff added sometimes no tissues, mixed takeaway with dine in... etc. Mess.Although the shift manager was expert and he reorganised the queue (social distancing wise) but the high number of people in the queue and the volume of orders were uncontrollable.KFC management please take this review into consideration 🙏 .. it should be a number 1 branch ever since u opened at Dubai Mall, Dubai fountain and Burjkhalifa.
The service is basic and the staff seem unmotivated. They dont offer options for you to try or explain special promotions they currently have.There is no screen to show the cue of orders so you are forced to wait until someone shouts your order number.Since this outlet is located inside a food court, you may be dining as a group and others may want food from other restaurants. The entire group will be forced to wait with you because you cant get a sense of where your order falls in the line of customers ahead of you and therefore dont know if you can spare some time and move around or not.
Very Poor service. Staff are very lethargic and this is a slow food restaurant. They even charge you for what is not in stock while ordering through the self service order machine.. Horrible experience
It was amazing service. And great spot
One of the best view of Dubai fountains show from here you must go on the fountain side
KFC like I never had in Oman n in IndiaThis one was just awesome, its different here in DubaiPrevious visit I had KFC in food court upstairs, excellentLast visit in first July on ground floor this KFC too good
Wow..I was a tourist so please understand 🤣🤣
Nice restaurant. Effective in their services.
Cant complain much about the best chicken
Enjoy crunchy chicken while observing the fountain and Burj Khalifa view
Located near Dubai mall fountain, usually crowded for its demand outside view of fountain and Burj Khalifa.I would recommend to sit outside to enjoy your food watching Dubai fountain shows ⛲.
Its amazing, trust me.As a staff, you have to spend less on food here.
This store is amazing... Just in front of the fountains
Hard to find seats on the inside but the place is well maintained outside with covid restrictions. They have a charging port but the wires seem to be damaged.
This store is amazing... Just in front of the fountains 😍
Food was good. Place neatly and very clean. Customer service was great. Check it out and testify fir yourself. KFC Dubai mall 👍👍👍
The chicken was not coockedAnd the aervice qas tirrable
Yummy...... KFC the finger licking good.. really a cool designed place to sit & Relax.. and the serve meal was perfect..
Its has a perfect location to enjoy fried chicken and watch the Dubai Foundation show.
Same like another KFC branches. But its a little bit special because their outdoor area has acces to the dancing fountain area. So from outdoor area we can see the show of dancing fountain and burj khalifa too. The place is big enough to serve many people inside and outside. Its a good place to have food while we wait for the dancing fountain show. The staff are so kind and serve our order quickly. The place is clean and the taste of the food is good too.
Worst experience ever dont know how a branch like this dont have sandwiches to order during break time i went today in my break times and the 2 of the stuff in the casher was soo damp at us telling we dont havesandwiches and I just waste my break time for going such restaurant for sure not going there anymore
Same price as other outlets, Nice gallery view
I was very poorly received, and very poorly served by 2 poorly qualified people. Too bad ... I dont plan to go back.
Nice ,but too much Rush during weekend
I always love to explore KFCs whenever I travel around the world. I would say it was one of the best KFC outlet Ive ever visited. The food was excellent. The staffs were friendly and polite.
Automated order and quick food preparation..
The tasty KFC is available on the lower ground of The Dubai Mall, nice location just opposite the Dubai fountain. Digital screen for order available on the store to avoid the queue, and food preparation didnt take too much time. Recommended fried chicken and affordable price with great promenade view.
Awesome place for dining in to have a bite the tasty tasty KFC chicken
Good service good locatio.must try kfc in Dubaimall
Staff was not that much experienced, zinger, fries and chicken was cold and drink was hot. Not recommended
Youll always feel awesome after KFC visits
Ive eaten here 2 times (above skating rink), and both times have been given raw chicken.. KFC management please check your processes and quality of food.. dont be in a hurry to remove the chicken from the fryer just to save time..
I feel has to Cook more the chickens
Very disappointed on my last visit in Dubai Mall. I havent seen any outlet charging for ketchup sachets. The staff was very rude in refusing to give the additional 2 sachets I requested and literally threw 1 sachet on my tray after argument. Very annoying experience.
Twister was OK, but potato was too spicy. Even for me, as I love spicy food
Perfect place for KFC with fountain view... Coke was served in a tin which was bad
The food was really fresh!
KGC in Dubai chicken was so fresh
As usual Good, brand food taste never change at any branch or any country, ambience is good in the evening as you can watch water dance in front of burj khalifa and eat your chicken, restaurant is beside burj khalifa.
Great experience, lively ambiance
Love it..Tasty nd fresh..
Worst customer service.. No perfection to serve... everytime forgeting something ..2nd time its happened..
Very good serviceEnjoyed the quality and eating in
Bad attitude, bad service, bad ambient, the cashier screams to costumers to get in a more organized line, when it was just normal situation, not even crowded, and why was necessary to scream?, manager same bad attitude. It felt like they were working in a farm instead of the world’s biggest shopping mall in the middle of a world’s touristic destination.
I love it tasty location is perfect
KFC, as always serves tasty food for less price. I love their twister.
It was very convenient and conducive
Employees very rude and orders prepared in a hurry and when the customer comes back to claim the employees shows the uncooperative side
Super amazing place I really like to spend some time here with family
Nice place but the service is not much good
Good food, nice ambience and quick service. Should sit outside to watch the fountain show when possible.
They have more space.
Delicious and Yummy 😋
This specific branch of KFC had something special with their taste! Gotta say that the food tasted way better than any other KFC restaurants in the UAE! Outdoor seating facing towards the fountain and well set interior with a decent seating capacity. The restaurant has a charging area for smartphones too! Best KFC I’ve visited in the UAE.
I am so sorry but I dont like itThe Chicken has small and the oil has bad smellI like the bread and the salad
Good food, fast service, tables clean although I think this would come under the malls responsibility as its in a food court.
Always Delicious 😋
Crowded but view from resturament is awesome
Food was ok not bestThey didnt have spicy fries on their POS machine, and when i asked them to find a way, they have put tooooo little :)Only pepsi bottles were available no diet coke :(Experience would have been much better
Pretty good 👍
Very slow, 20 minutes waiting for one sandwich
Nice outlet and very nice place have lunch, dinner well maintain social distancing by staff. U can also view Dubai fountain
They have an open seating right next to Dubai fountain which I loved the most
Food is fine, cashiers are helpfull, restaurant cleaners are cranky and irritable and overall dont speak english..
Is very tasty foodBut he put my zinger burger in haif fillet🤔
KFC staff mealGood taste
Yummy chicken, thats all I can say😋😋😋
I have been a customer for KFC for years now and i have never experienced this service from the staffs of dubai mall located near the fountain area.Every week im there to take my meal and asks for mayonnaise and ketchup, they say that theres no mayonnaise and just give 1 ketchup for two meals. Other branches they always provide mayonnaise and ketchup but dubai mall branch always have a reason not to give it. Such a reputed fast food restaurant dont give you mayonnaise?? Really. I really like the chicken from kfc and also the spicy fires which are my favorite but Im really sorry to say but the whenever i visit dubai mall branch im always disappointed.
Its good 👍