Exceptional service. Thank you Ramzi.

Gucci in HC is my favourite Gucci store! Dareen - she is able to understand my concerns and offer suggestions that solve the issues effectively with respect to products or services one sells. Great customer service skills!

I was really disappointed with this store and its management along with company policies. my wifes birthday was coming up so i wanted to buy something, the assistant said there was only 14days return police and i was exactly 14 days until her birthday, so he advised me to come back a week later. in that time they managed to increase the price on the item by 15% !now if there was new stock new designs i would understand but it is the same old thing and the price jumped almost 250AED or 50GBP.

Alway amazing but service lately been very bad alway you notice staffs chatting amount them and ignore customers Ive seen few of the customers calling staff to assist. Mall of Emirates dubai

Have bought multiple products from this store. The sales people and the manager are super helpful and kind in the buying process. The Customer Service and atmosphere is a notch higher than many neighbouring stores like LV

Nice and Friendly staff with a good selection

I had very disappointing experience at the Mall of the Emirates Gucci store. When I came to buy Valentines day gift for my loved one this Tuesday, the consultant was not helpful at all, he was not able to help me with size of the shoes (I had the measurements in sentimiters - I needed help to identify what is the size of 28 cm shoes, the consultant told me its 11 size and they dont have it in whole UAE... I didnt gave up a hope and measured shoe by myself and turned out that I need size 8 not 11. Then it took him around 1 hour to order it for me online and he informed me that it will be delivered within 1-2 working days and cost will be deducted after I receive my parcel. Now its Thursday, 2nd day, money is deducted from my card, tracking says delivered... And I NEVER RECEIVED ANYTHING!!!! When I go to McDonalds I get much more better service than Gucci MOE has

Bad service

Excellent shopping 🛍 spot

Very obliging and helpful staff

I personally prefer the location in The Dubai Mall as the collection is better. On my last visit I had a Starbucks coffee in hand and was asked to throw or stay outside if I had a coffee in had!? Seriously? If it was a kid entering with a drink or food I would understand it just seemed very odd. The staff on this location wasnt very friendly.

Horrible place I will change to another branch bring back the old sales staff and manager, the manager Hayley were notified of my concerns and couldnt care, less money grabbing people you have lost my custom and please hire a real manager in the mall of emirates branch

Highly disappointed with the service of the Moe Gucci store.The salesman Ahmad Hachim sold me a used belt yesterday evening for Dhs.2000. When I got home and opened the gift to show to my family, they spotted it was faulty. I went to exchange it today evening but they blatantly refused, saying I had probably used it. Even the Manager was not understanding.I am totally embarrassed and unhappy giving this gift to my friend.I urge everyone buying from this store to check their purchase thoroughly !

Hassan has helped me a lot with the replacement of a belt which had an issue. The replacement service itself was quick and Im satisfied.

I had the best service out of all the Guccis in Dubai, the manager is amazing and I encourage all of you to go there too.

I always find everything I need at the Gucci MoE store, miss Airpi is an angel.

Gucci is World famous brand,their collection are amazing. Upper scale store.

Great selection of Gucci at my favorite store HN Dubai

I got really good service. I took them a while to write out the bon, but they served us juice, while we waited

One of the best

Hi actually im looking for get new job in this boutique if someone can help me about that and thank u 😎

Helpful welcoming staff, beautiful shop

Great customer service and products

Nice brand and good supporf

Really bad experience. The staff is very rude and unprofessional. Something you wouldnt expect when spending a lot of $$$$$$

Wasnt allowed to enter with the coffee cup.

Come on guys. It’s Gucci. Do you think their revenue will get affected by your complain on the google ??????????? I love it!

They will just look what you wearing as if they are the customer... Looks like rude behavior...

Very kind staff (Jonny) and went the extra mile for me.

Maximum stock available and courteous staff !!

They should answer their phone number......Called them at least 5+ yet they still didnt answer...

Its amazing!

One of the nicest Gucci shops

What the Dubai mall of the Emirates the mean Emirates mall

Omg is was the best area of my time 🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑

Luxurious and beautiful.

Best shop

Beautiful!