Very bed service . Their is nothing like a quick. Everything they will take 4-5 days . And they have to order from company or another service center and why they open this service center , @samsung needs to work on that either give to someone else who will run this better way .

Very Good Service u can Rapaired yoir device samw day.

Great service. Didnt laugh when I told him what i did to my Samsung watch and repaired in no time. Nice guy very helpful

Worst customer support in your life i will buy from any local mobile shop way better in repair and support

I had an issue with my charger port , i thought its gone , and i was worried untill i met manav there , he was very friendly and professional at the same time, he fixed it in an hour , amazing mobile technician , i recommend to talk to this guy for any phone problems , he is just amazing 👏

Good service. Only downfall is that instead of calling to my friends phone to let me know that my screen needs changing, they let me know once I got there which meant waiting another 2hrs. Other than that good service, patient and polite staff . Prices a lot better than fixing in the mall

Lightning fast. when the part are there it will be much faster.

Bought note20 ultra for $1300 from USA Samsung website and on arrival screen would not turn on and these guys tried to change me 1100aed to fix the display on 5 week old phone

Great!! The staff know exactly what they need to do.

Amazing how the service is. Keep it going like this. 👌

One of the worst service I ever met. 3 times I visited with one issue and still they were not able to fix it. Now they told me to call galaxy doctor to fix the issue

Nice experience ☺️ . Employees are well mannered.

Quick service and very polite/friendly staff. Solved the issues without charging even after warranty period.

I think its important to leave feedback when you have poor service but also to leave feedback when you receive good service. Having said that I was very reluctant to visit this service centre after reading the reviews here but I have to say my experience here was excellent.No one likes to bring in their expensive electronic items as the prospect of paying $$$ for accidental damage is stress that no one wants so I expect the guys that work here have a lot of angry customers to deal with. Upon my arrival, I was greeted by Mr Manavalan who tried to manage my expectations of giving me a 3 day wait time for feedback if my Samsung Galaxy note 10+ was covered under warranty for a defective screen. I was initially annoyed as there was no external damage to the screen and I was shocked it would take 3 days to see if it was even covered. I begrudgingly left the phone with them.To my pleasant surprise, I received a text with a tracking number the next morning and by 14:00 I received notification that the phone was repaired and ready for collection.I came to collect the phone and everything was in perfect working order less than 24 hours after depositing it. I would like to thank Mr Manavalan and his team for managing the situation so well and would highly recommend them for a trustworthy, efficient service provider.

Bought a Samsung Galaxy Fit fitness tracker through their online store 12 days ago, it wasnt working out of the box. It wouldnt charge or turn on so I called them and they advised me that I need to send it back. It took them 3 days just to send someone to collect it and now Im on my 4th day and still no updates! Very bad experience with my online purchase from them as its been more than 2 weeks since I paid and dont have a working product! Their customer service is horrid!

Worst call center in the world. 30 min wait time and could not reach anyone!

Offer best genuine service for Samsung mobile repair.

I have been callin around 5 times to the service center noone answesr finally automatic system says to leave a mssgs and once it finishes talking the call drop by itself ...so doesnt even let ANYONE leave a mssg....wt a poor service samsung ,what a poor service!

Experience continues with terrible brand and unqualified customer service...never ever advise anyone to but such low brand

Great service and great team!

Very poor service,l gave them my Samsung to fix the charging port on 8 July 2020 and they told me it will take 2 days to fix it but its now 6 days and l havent got my phone back and they keep saying the engineer is fixing it,extremely poor service l wouldnt recommend any one to go there for service.Very poor service.

Nothing quick about it. Understaffed and cant fix a simple damaged samsung screen on spot.

Samsung service center are useless they keep on promising that your device will be repaired today or tomorrow. But still its not repaired. One of their agents said there is a delay of diapatching spare parts bec. Of the new 5%VAT. Well all uae business has adjust about the VAT how come samsung didnt still started adjusting? One more thing is that they have new samsung devices yet the spare parts are not available if this devices are in need of repair?

Worst experience 😪

Location is good, parking space usually available, inside a large electronics retail store, friendly staff.

My Galaxy Note 9 camera had a problem and got replaced within one and half hours. The phone was in warranty and I had to pay nothing 😊

No response and responsibility

Good service Samsung quick service so fast

Very bad experience, they are looting money for no reasons. This is the third time it is happening.

Unprofessional and incompetent staff lame excuses for delays from customer service.

Tried lots of times to contact the service centre, but they dont answer the phone and although the voicemail says to leave a message, it disconnects as soon as the automated message ends.

0 services

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Expensive repairing

Good service in Samsung costumer care

Worst possible customer service

Helpful

Al Saraha is a beautiful place and the service is quick but needs cleaning and renewing the sofa like before it used to be a place but then it is tired

Their services are bad, slow and do not reflect the name of the company