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Pedigri Technologies
Dubai, United Arab Emirates
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ra
Review №1

The service was prompt, and as promised the issue was reviewed and cleared within the reasonable time I like the way they handle with customer

Mi
Review №2

I was super satisfied with overall experience.Starting from security who would arrange a parking in the crowded area, a kind and supportive receptionist who assisted in guiding me on how to reach the location and was giving me regular update on the status with my phone. Last but not the least, the engineer has fixed my issue in fast and professional manner. It was my first experience with Motorola phone, considering I have been using two other brands along. This superb experience exceeded all my expectations. Overall quality is what matters the most. People make brand to be successful or fail.Thank you Motorola team!

Su
Review №3

This is brilliant service and the staff especially Ms. Kavita at the reception desk is amazingly efficient. She could quickly catch the pulse of the customer and understand the emergency and infact got my repaired phone delivered to Abu Dhabi by a courier. Thanks, Pedigri for the quick turnaround and a super service.

Fa
Review №4

The best service center I have dealt with Amazing service with the best in class at a reasonable price Meticulous work handled by professionals

El
Review №5

Excellent service with the availability of all kinds of maintenance and excellent service from the staff and customer service. I recommend this good center to everyone

Mo
Review №6

Awesome customer service . special Thanks to Satish and his team . recommended anytime for repair services. Truly professional and affordable price as well.

ti
Review №7

The service provided was excellent by what is your name by Kavita and Satish and I got the instrument repaired within one day and very happy about it

At
Review №8

Very good service. Thanks for the discount and thank you sooo much for the gift. Thanks to all team. And thanks kavitha for your kindness and cooperation. 😊

Mo
Review №9

I bought a lenovo phone from Noon i had issue with charging from the second month, first time they said they will give refund for my charger, issue not resolved second time changed the charging board issue still did not resolve, third time gave a report as liquid exposure for the same issue. Fraudulent people dont approach them both noon and sevice center. I believe all the 5 star review are fake and paid reviews. Worst fellows

Mi
Review №10

Perfect handling of my issue; sincere and prompt follow up as well as premium grade of customer care.

Ha
Review №11

Its very good service and very good & cooperative staff. I have good experience for mobile services, after service my mobile looks new.

Ta
Review №12

Bought a new mobile 3 weeks ago from du online and had a defect on the mobile. So Pedigri fixed it . So far no issues yet. But feel sad and betrayed that a new mobile had an issue within a month only after usage.motorola edge not a very recommended mobile to waste 3k+.

Fa
Review №13

Very good service with amazing staff

ka
Review №14

Excellent Service. Very quick response from the customer support and service team. Frontend person Kavitha was very helpful.

Ah
Review №15

Quick courteous and professional. What more can you ask for.

Kh
Review №16

Super helpful. Go over and beyond to satisfy the customer. Well worth the wait

Sa
Review №17

Amazing front end service, my device was given quickly after repair.

ka
Review №18

Thank you Sathish and Kavita.

na
Review №19

The frontend person kavitha was very helpful.

pe
Review №20

Good customer service from Mr.Sathish.My phone issues resolved with in few minutes

Gi
Review №21

Extremely happy with customer service .

Mo
Review №22

Prompt and good customer service

Am
Review №23

Excellent and fast service.

Su
Review №24

Very nice service provided by Engineers.

Ha
Review №25

Kavitha is very supportive and helpful

Mo
Review №26

Bad service, they replaced the cracker screen of my iPhone 6S back on May 2016 and after about 3 months the screen literally glued off the iPhone, called them and they told me that their warranty is limited to 30 days only and I have to pay agian for a new screen!!! I tried to explain to them that this is workmanship issue and they should at least re-glue the screen back to the iPhone, they kept saying the warranty is limited till 30 days!!Terrible company and bad service.

Wa
Review №27

The only BB service center in the UAE. Excellent 👍👍👍👍👍!!!

Mo
Review №28

Good service

hi
Review №29

Worst experience anyone could ever imagine,I dropped a phone for them to fix, it took them 3 months to tell me that the parts weren’t available, 3 months!! when i could’ve taken it somewhere else to fix in a week, literally wasted 3 months without them even updating me.

Jo
Review №30

Excellent service

Bi
Review №31

I was in urgent need of phone repair as I will be flying this weekend, my friend suggested me to visit them and they repaired my phone in 4 hours, I dropped the phone did some shopping and collected my phone while on my way back home. Excellent work n quick support. 🙏

Am
Review №32

Very good customer service. They fixed my laptop in a timely manner and provided free delivery and card machine to pay when the device is fixed and delivered. Thank you for saving my baby 🙏🏻 and answering my inquiries efficiently

Ha
Review №33

We always ready to help peoples.

ju
Review №34

Excellent service, done the repair on schedule and my data are all intact. Thankful. 5 stars ☺️

Ab
Review №35

I had bought an ASUS Laptop a few months ago which suddenly showed some minor keyboard defects. Pedigri as ASUS agents went out of their way and guided me in reaching out to the company who agreed to repair my computer without any charge. They were empathetic and extremely responsive to my views, and the entire team from receptionist to manager requires commendation for their service orientation. Thank you.

pr
Review №36

Very good and fast Service. Staff are so friendly. Thank a lot for your support.

Ib
Review №37

Fixed my Asus laptop here. Excellent Service. My laptop feels like it’s new

TC
Review №38

Excellent and fast service. Engineer was very helpful. Completed the job within 1hr. Keep it up!

Ab
Review №39

One of best CSS Center i have encountered in Dubai. Customer centric and well behaved staff. Kudos👍

Jg
Review №40

Excellent service... Receptionist are very helpful and friendly.. Service people are very well trained.. Keep going..

GE
Review №41

Excellent Professional Service delivered by the Team, at a reasonable cost.I had a problem with my Huawei Tablet and after booking the service call, I had to delay the delivery of the Tablet to Mr Yasir due to some covid related issues at my office, but he personally followed up with me periodically and collected the device.Thereafter once it was received at the service centre, the periodic SMS updates came, but more than that Ms Divya connected with me and explained an additional charge which when I requested was waived off using their special promotion offers.I really appreciate their timely and Professional service, and would recommend Pedigri Technologies, who stand true to their name,

Mo
Review №42

Just replaced my phone screen, amazing service and perfectly done.

Ah
Review №43

Had an unexpected emergent situation with my laptop and they were very friendly and efficient, finished it in one day

La
Review №44

Great service

Gu
Review №45

As the only BlackBerry authorized, they struggle with the technical issues about it...

MU
Review №46

Very good service. Excellent costumer satisfaction.

Re
Review №47

Great Customer Service, very helpful.Well recommended! :-)

YA
Review №48

Profession staff, explained me how I can do self diagnosis before visiting the service centre, dfinately recommended..

K
Review №49

Located at a 15 minute brisk walking pace from Noor Bank Metro Station......easy to find? Not exactly no. But Google Maps helped and finally reached the location. Minimal and practical furniture. Courteous staff and chuckles along with when I shared my phones story with them - which abruptly stopped working and wouldnt turn on. The Online Vendor, a recent acquisition of one of the most premium brands by an online giant, but customer service lagging miserably. The phone was assessed in a few minutes while I befriended the espresso machine. I was given a receipt in minutes and asked to get in touch in a few days. Thats what customer service should be like. Impressed.

Pr
Review №50

Service was good and the staff at the reception was helpful. He also suggested to wait for the month end sale on the spare parts and accessories for the repairs.

El
Review №51

I got my IPhone cracked after I dropped it while jogging. The screen was completely destroyed. I looked through few shops in the area and finally chose this shop. When I got there, the staff was helping another customer and answering her hundreds of questions really patiently and knowledgeably. Upon my turn the staff member took a look at my phone, explained what he needed to do to repair it, and gave me a price quote. Phone was completely fixed in less than 25 minutes while I wait on a super comfortable seat.

Sw
Review №52

Good customer handling, despite my entry level model I was treated equally good. Thank you team...

Sh
Review №53

Excellent customer service ..got my Huawei phone fixed on the same day.

di
Review №54

I must say they are very professional and quick at response. I got my laptop fixed in just 1 day considering my urgency.

Ba
Review №55

Very very good services and fast serviceService man Mr.Nammal very care to save my phone documents.very very good services and very care about our phone documentsThanks 🙏👌🙏👌

mo
Review №56

Excellent service, professional staff! very good

Pr
Review №57

Best service center for Huawei Mobiles.. 😎Demirit: Location could be better hot location 👌

Jo
Review №58

Best phone service and Ill recommend to other also.. thanks to Ms. Aishwarya who is at the Reception and the phone maintenance people for the quick action.

Al
Review №59

Very good service..professional service..and good looking reception staff

Lh
Review №60

They delivered an excellent service! great Job.

Th
Review №61

Good service and helpful staff ...specially Malik and waseem

Su
Review №62

Excellent work! Keep it up. Thank you Malik bhai 😁

Om
Review №63

This center is very good and Madam Aishwaria was amazing and helpful for everyone. My cellphone problem was solved very soon and easy.Thank you

Gu
Review №64

Customer service was excellent.. good work keep it up Aishwarya for your timely help.

jo
Review №65

When I came to the services center for back cover damage the front desk people feby and Malik responded very quick and the engineer Prashant repaired it within 10 min gave much support in my regional language.

Al
Review №66

Very helpful and good fast service 👍

af
Review №67

Thank you for the exceptional support Malik

Sr
Review №68

Good experience..

ra
Review №69

Brilliant service....thanks to Ms. Aishwarya who doubles up as a Receptionist and Customer Service.... service with a smile! Got my completely shattered BlackBerry-Key2 back as NEW in ONE DAY !!!

Ki
Review №70

Technocare is the only service center in Dubai. Of course I understand that it will take time to repair each and every once device. As per my survey they usually take 2 week to solve or repair a phone. Well since the demand for repairs is more, they should implement to open up one or two service centers for better service and customer satisfaction. Its true that they will never pick up your call but still you can check your status of your device on their website or mobile SMS.

vi
Review №71

Thank you very much for the support such an amazing service form your endReally appreciate itBig thanks again

ma
Review №72

Amazing service and helpful staff.

Al
Review №73

Noone is answering the phone

Su
Review №74

Malik thanks fantastic job done Sunil govekar

Ya
Review №75

Location of the place is in very odd , industrial area , can say located at a corner.As it is customer care oriented institute the location should be very convenient as well as reach able.Telephone contact is very poorest.

Ni
Review №76

Customer service was excellent.. good work keep it up MS. Aishwarya for your timely help.

Ah
Review №77

Wow thank you for the excellent service!

Ra
Review №78

Visited this office to service the Phone of my friend. Services are good

Ni
Review №79

Thank you for the professional service, and the way you treat customers especially Lidya & Aishwarya!

Na
Review №80

Professional service, cares and handles your devices very well. Excellent communication. Although the service cost is a bit on the high side.

Ar
Review №81

Mr.Ali Malik & Waseem has done a fabulous job with my BlackBerry DTEK60. I sincerely recommended Technocare for all your Mobile phone issue . Best regards, Arif PASHA

Ra
Review №82

BEST SERVICE CENTER IN UAE!

As
Review №83

Positive staff...All the best team.

Be
Review №84

It is amazing service center and very helpful teamTask accomplished in good time frame and very good technical supportThank u very much pedigri technologySpecial thanks to Mr. Khairy & Ms. Aishwarya

Ab
Review №85

Its good experience, good response

Sh
Review №86

They are CAT phones warranty agents, I went there in the last period of my phone warranty with a defect and they have replaced( swapped) the phone with a new one without trying to say excuses or to claim a misuse from my side wich is a great appreciated point.The down points are:1. Location is bad with no branches to be easily reachable.2. Unprofessional receptionist for CAT phones.3. Very bad call center, usually not replying.4. Working hours are not flexible, you have to leave your work to go there.

If
Review №87

Aishwarya...Thank you so much for the fast and positive service !Truly am amazed at the professionalism at your establishment!Thank you,Virtually Yours,Sheikh ifan Saeed(Blackberry Key 2)

Me
Review №88

To bad to bring your phone her its take two week to change the screen, and didn’t call you to tell you its finish. In normalcase need 15 minutes to change the screen 👎🏻👎🏻👎🏻👎🏻

Lu
Review №89

Although its almost impossible to get through on the phone number provided, I was very impressed with the fast and professional service provided when I visited the walk in centre. A software issue rendered my phone completely unusable but within half an hour the technocare guys had fixed it and upgraded the software for no charge, all while I waited. Excellent HTC service.

Te
Review №90

Good Response in service from namal

Ab
Review №91

Amazing customer service with zulficar and lidya👌 thanks guys really appreciate the service especially Zulficar Ashraf best service beyond customer expectation. This is the reason I still go and sending friends to Pedigri Tech for repair issues.

en
Review №92

Very Good and fast service!!!! 5 star

Ma
Review №93

Such a good place the service was awesome ...

Ni
Review №94

They do great jobs with their repairs and offer decent repair tracking and status services. But it is very overpriced. Even basic repairs cost over AED 600

An
Review №95

For ASUS Lap top service

RL
Review №96

Excellent service. Aishwarya was very helpful.

Ab
Review №97

Very difficult to get hold of technical department on the phone (customer service department are relatively helpful but they cant transfer you to the technicians directly).Delay in fixing phone.Had them fix my phone (screen)... screen then stopped working within a few days. I then complained and managed to get a replacement brand new handset rather than wait for another repair job.Note this is the official Sony mobile repair centre in Dubai.

As
Review №98

Very good equipment,makes my jobs very easy.

Mo
Review №99

Amazing service and professional staff

iy
Review №100

This company is just another phone fixing shop, they are not using genuine parts replacement, my xperia Z5 audio jack stop working they replace it with a jack which is not waterproof, and before hand over my phone Ive asked clearly the receptionist she told me that the phone will stay waterproof, I dont know how the mobile phone companys made this poor company the agency of phone fixing.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.pedigritechnologies.com/
  • Phone:+971 4 335 0990

Categories
  • Electronics company
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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