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Alpha Solutions LLC
Dubai, United Arab Emirates
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Jo
Review №1

It was a great experience and i am definitely interested in buying more products from this website in the future because of the amazing delivery services and how easy it is to exchange a product or return it

Ab
Review №2

Very good experience with Souqoffer.com. Many variety choices of mobiles, affordable prices, express shipping and next day delivery.I am first time purchasing with them so they also allow me to open the box of the mobile phone before paying which allow me now trust more than this startup.

Tr
Review №3

Selling fake and refurbished items by labelling as brand new. Remember; They dont have any landline contact number proves that they have fishy business.I Bought brand new (Labelled) Note 9, but its totally refurbished, replica accessories. Fake Samsung seal. Fake s-pen (no serial, not compatible) Customer service available only though Facebook messenger. They kept you busy in giving promises which wont be accomplished, the only number I got was from on the courier form and if you call them again and again for their response, they will block you on messenger. They dont disclose their office address for the items to be delivered to them instead of waiting for them for pick up.Wont recommend anyone ordering from them. You may contact consumer rights if youre in similar situation.

طب
Review №4

We bought an iphone xs max last year and asked twice if it was new and they said yes new.. then i find a message that icloud is linked to another number on this device wich means that i phone was used before and they lied...non trusted website!!

Os
Review №5

Used device, serial number is not available. its parts are not genuine. They supposed to sell brand-new but it is not..

Pr
Review №6

Recently I bought a I phone from there website !!! In few days the screen blacked out !! I have a strong belief it’s a refurbished mobile with battery problems!!After a great struggle I returned the mobile and now they are buying time and no respond !! Till date I haven’t got any positive respond either from them about my mobile!You can’t have a proper contact to reach someone there expect a mail ID and in which they won’t respond !!Don’t buy any product from this company they are ridiculous better please go for renowned e commerce website!! Rather than wasting time with this scammers however I will go behind them until my I phone is replaced with a brand new one !!!CheersPravinPS: please rethink before you buy any product from this website and i urge everyone to stay away from this scammerIf you want to know about my experience please drop your no I will reach you out

Hi
Review №7

Happy with my two recent purchases, and earlier than expected delivery time.What can be improved more, however, is the ability to edit your email, which is important, security wise.What I love about souqoffer.com in general is the availability of a verity of mobile, directly from them. With a wholesale market price at NO extra charges

Mo
Review №8

My experience with Souqoffer is quite good. There website is user-friendly. Easy to search the mobile what I was looking for. Souqoffer free delivery for the items and fast delivery They have a good delivery service and friendly driver. They also offers many option in mobiles in case you are short of your budget like to top up or to pay upon the delivery the remaining amounts. More varieties and good price products offered.

Fa
Review №9

Exceptional deals that you cant compare with other online shopping platform. They deliver my parcel 1 1/2 days after ordering which helps me a lot. Will not hesitate to buy from souqoffer again.

An
Review №10

These people are scammers, they will tell you will receive a new product but it will have been resealed and marked as new. Recently I bought a new iphone xs max of which I paid for a brand new product but only to receive fake earphones and fake charger. Instead of the free delivery, I got charged extra delivery by their courier company. Delivery came late and I got charged. The customer support is now ignoring and that’s exactly why I’m writing this review for you guys out there to run away from these people. You cant trust them and when you complain they will start buying time keeping you hanging and hanging, they will not even care enough to call back customers, they cant even share their contact number on their website. Its risking your money with these people now they are ignoring my emails and messages, they even blocked my messages from messenger. Dont risk your money here

Si
Review №11

My experience with SouqOffer is really bad . I purchased a Brand New Phone from their website. When i receive the phone , The phone is not look like the new one as i found some dust in its speaker and charging port.The funniest thing is that when i check its warranty , it was expired and the phone was purchased in 2018.I returned the items to QA department stating my issues and they did not consider anything and instead they sent me an email stating that we did not find any issues and we are reshipping the same items. I wrote the replay that if you are reshipping the same same item , I do not receive the items as i need the refund . A delivery boy call me to deliver the items and i said to him i am not ready to receive the order as there is issues with it and i told him to return the item to shipping department.I sent them 5 emails to follow up with the issue and none of my email was answered.Now i Feel very bad that i loos my money. No any update from them as they did not replace the phone or refund.I am really concerned that what should i do ? No contact number and no email updates .If any of the owner / Concerned person sees this comment , Please contact me on 00971508911465 before i proceed with legal action for online scam.

YG
Review №12

NOT BRAND NEW PHONE ALL ARE USED (FAKE ADVERTSING) JUST FAKE FAKE FAKE DO NOT EVER TRY TO BUY FROM THIS WEBSITE

Sa
Review №13

My experience with souqoffer was beautiful, the ease of obtaining the product, payment options and tracking the shipment from the beginning of its purchase until it reached you its excellent package and reaches you with all its varieties.

Ah
Review №14

Very good quality product price very fair shipping and handing not so expensive delivery quick and fast, no hidden charges, no cheating I like shopping with to save my time and transportation thank you souqoffer

Mu
Review №15

Was good experience, Souqoffer became my first choice online shoping when every i need to buy mobile phone because of fast delivery, very good and amazingprice, most of things i need is available, good driver dealing, fast respond if i need their help, and since the time i deal with them i notice they are always developing their service.

Ka
Review №16

Recently purchased iPhone XS Max 256 gk gold color from this site which was advertised as brand new. I received the package from courier and upon unboxing found that accessories where not looking like original and my doubt became more and I turned on the phone and checked warranty on apple website which said warranty has been expired in March 2020 and this phone was purchased first in 2019 and which was originally silver in color. I was shocked to this fact and it also said that this phone was repaired and body was also changed from silver to gold and later sold to me.. I got a lesson here that always buy the phone from trusted websites only even if it’s expensive coz that is original and new with valid warranty.Guys plz open up your eyes. I have emailed them and now awaiting there response..

Ha
Review №17

The best online store I highly recommend. fast delivery always on time I have ordered many products all of them came on time and the customer service are excellent

Uz
Review №18

I just bought the iPhone xs gold 256 GB and I absolutely love it. it is original and brand new with all accessories.

Fa
Review №19

VERY BAD CUSTOMER SERVICE. They stated on the website of full refund and also I was confirmed on a phone call that I will get my full refund as the phone I got had issues. (was stated that its brand new)They made me wait for 2 weeks and after that no response at all.NEVER GOING BACK AND WILL NEVER RECOMMEND EITHER.

Ka
Review №20

SouqOffer is the best now in UAE. Good customer service and amazing discounted products Everything is so easy and quick. Totally loving it.

Information
4 Photos
20 Comments
3.3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://alphasolutions1.business.site/

Categories
  • E-commerce service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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