Had a pleasant facial experience. Just after one session it improves my skin texture leaving it smooth with even skin tone. High quality and effective skin products. Staffs were nice and professional. Session rundown were explained thoroughly. Great place to get all your skin concerns sorted. Highly recommended👍

Brilliant experience! From the welcome to the consultation and the actual treatment, my experience at Kaya Skin Clinic was faultless.The staff are extremely professional and take the time to explain the packages as well as the procedures.I had laser hair reduction done and the consultation was very thorough to make sure the procedure was safe for me to do.There is probably cheaper out there, but the quality of service is definitely worth it.

Just a delightful experience - Very clean ambience, user friendly staff, highly professional doctors. All my inhibitions on laser treatments were very well addressed to. Worth the money for their services.

Thank you Mica for giving me a top-notch service with my laser treatment! Will definitely come back again and will look for you. - Anna

Good service, but rates are a bit high compared to others.

Dr.Tabsum n Silky doing a real wonderful job....very dedicated to their profession ...keep up the good work

Highly recommended place for skin care! Myself and a family member have done a number of laser treatments with Mika. Mika is very thorough and will ensure that you get a top notch skin care treatment! Look for Mika if you ever need a laser treatment done to any part of your body and face.

Silky as always. She’s the best always gave an excellent customer service!!

Best place for any skin care needs! Staff are always super friendly and knowledgable. This is the place to go for any skin problems. Special thanks to Ms. Moana and Ms. Silky👏🏻

If you’re searching for quality treatment, this is the right clinic! Thanks to Dr Tabassum and Mica - who did amazing with my comedone extractions. I’m satisfied with the result of my treatments. The clinic also had a relaxing ambiance and its safe.

Excellent customer service. Pristine ambience and facilities. Must recommend 👌 👍

Staff are very warm and helpful. Special thanks to Mika for being accommodating and patient. Keep up the good customer service. 👍

Friendly staff and very helpful, I really appreciate the efforts you made for me Pallavi. Dr. Tabassum was very professional, she really took the time to explain the procedures. Kudos to the wonderful Mica, she raises the bar on patient care. She made me feel very comfortable and kept me well informed about the procedure and most of all she was very thorough. I really feel at ease in their care and very satisfied with the results of my treatments.

I saw Kaya Clinic while strolling Burjuman Mall last year. This is my first clinic in UAE and its all worth it.The first time I entered the clinic, it was very good. You will feel like youll be treated well. The first thing I love is that, all staff are very hospitable.I would like to say Thank you to the Doctors and to Ms. Mica, who assisted me. Since its my first time to do treatments here in UAE, I have a lot of questions regarding the procedure and Ms. Mica explained it to me very well.For those who are looking for clinic for Acne Treatments, lasers for Hair removal and more, I would like to recommend Kaya. You wont regret it.

If you are looking for hair laser treatment , I highly recommend Mica in Kaya Burjuman, she is nice & friendly. Looking forward for my 3rd session 😁👍🏽.

Thanks to this skin clinic,Ive seen alot of improvements in my face and body just with 2 sessions..kudos to the staff,they are all approachable,they ensure safety like mika..

I am very happy with the service and the team working at Kaya. Everyone is friendly and helpful. I am a client of Mika and she is very professional and knows what she is doing.Very relaxing time at Kaya!

Thank you Dr. Taysir and staff for accomodating me and my mom. You were all very nice. Looking forward to my skins progress 🤩✨Edit: I would also like to mention Ms. Mica from the staff who was very friendly and patient whenever I go for a visit. Thank you so much. 🙏🏽✨Update: My last session with the salipeel treatment has been incredible. Instead of 8, it was only 4 session but my skin has never been this amazing. I look forward to the next step of treatment from Kaya. Thank you Dr. Tabassum and Ms. Silky for the warm treatments. 💞

The most friendly staff, warm and welcoming 😃Specially recommend Fatima for her special advices on my Skin Care, which has been very helpful. Thanks to Pallavi for the best Customer service experience 😁

A very nice experience with the Micas service (Lasser treatment). Super satisfied with the result even just a matter of 4 session.. Thank you for that 👍🏻👍🏻👍🏻. Karima and Palavi were so friendly and helpful in all my inquiry. Looking forward for some promotions so I can apply for the maintenance 🙂🙃🙂Thank you so much Kaya Clinic 🙏🏻👏🏻🙏🏻 Godbless and stay safe!

It’s only been a few weeks but i can see results everytime i finish my procedure with them. Thank you Mica for outstanding job!

Very friendly staff, specially Mika, she takes care of my skin even on very little details. Very relaxing to go in that clinic :)

I was thinking to go there but after read out disappointed reviews i have changed my mind.

Very nice Staff, Excellent doctor.Very help full staff specially Ms Mico.

Super friendly staff, very professional. Amazing place overall.

Very friendly staff. All nurses, staff and Doctors. Thank you Mica, Palavi and Dr. Tabassum.

Best service ever. I would really recommend there laser & faces treatment. It is one of my number one clinic. They have a friendly, helpful staff. All the staff with no exceptions always have a smile on there faces.They have followed all safety measure post COVID.I would like to thank Fatma for her excellent job & great help that she have provideD to me for the past years. A thank you also for Dr Tabasm for her great help.

The staff are friendly, especially nurse Mica very approachable and excellent at her job. 👍🏻

It’s with my personal experience.. Dr Rasha is a pro.. the way she handles clients that emotional and medical connect.. she exactly gets to the root cause of the patients problem and gives an amazing solution.. Burjuman staff is always very cordial very friendly.. over all it’s a great experience post COVID they follow safety measures well .. enjoyed my Derma pen with Kaya Burjuman

The staffs are very professional. Like Nica 👍

Best clinic and amazing service👌 thanks kaya you really deserve name of supper brand 👍 will always recommend you to my family and friends 🤩

Kaya skin clinic is an excellent place to do the laser treatments. The team is well experienced and highly skilled. If you are looking for any skin care treatments Kaya is the best!

Dont actually recommend.I am not happy with the treatment I had.They will just ask and ask for money.

Regretfully, I would have tried this clinic as it’s close to me. However, it seems like there are repeatable customer service problems from the front line staff reading through the reviews. Money doesn’t grow on trees and life is short.

Recently I did kaya ultra youth glow facialWhen I went their one of them send me to the facial area and explaining me all the facials they haveShe ws insisting me to do her new launched facial but I said her my skin is very clear and I need only relaxation and glow so I will go with the kaya ultra youth glow when I asked her regarding the payment she is saying me not perfect amount but saying me its in 800 range..600 range like that then when I asked her what about the kaya youth glow she said me 700 then I agree she called her receptionist to take the payment then she said me you have to pay 777 i asked her why its so high price she said we are going to use machine...I went their coz one of my frnd taking treatment from their but my mistake ws I didnot called my frnd and asked regarding the payment..Then I finish and came backWhen I met my frnd and told he said me they cheated you its very high they charged you ..Even when I asked them the menu for price they dont have with them ..Then the next day itself my frnd called in that clinic and checked for the same facial and asked for price she said its 600 plus 25 percent discount ..I really tell you trusting these people and they literally cheated me ....

I had 8 sessions at Kaya,Waste of time and money.

I had a very great experience. The staff had a very friendly nature.

I’m not really sure how this place is even operating! They give you misleading information, the price list outside is HALF of the actual prices, they do not have any price list you can refer to, and they push you so hard to get 4 sessions to get “the best price” and they will not tell you about the discount you can get if you have the entertainer or other partners.. they had me speak to the manage who was also not helpful either. I don’t think you should trust these guys with your skin. There are many cheaper options who are way more trustworthy.

Best clinic. Thanks team kaya burjuman

Horrible customer service. Days waiting to book appointment and when I finally call to see whyyy I didnt get any email for appointment they finally book me one. I finally go and they said they cannot see me bc the doctor is busy so they will reschedule in 15 DAYS!!!! I said why 15 days just bc shes busy? She said bc you been to Thailand in the last few days so we cannot treat you for you skin. Seriously? So I wasnt bc she was busy.I wasted my time just to not get any help but discrimination bc I am cabin crew and I travel so they are scare that Im sick. The WORST experience Ive had in customer service.Do not waste your time with this clinic.

It was the first time that I did laser hair removal . After my first session I can see considerable changes. Nice staff as well..

Before i express my disappointment, let me get this clear first, I dont have a problem with their doctors. In fact, Dr. Tabassum, who has been taking care of my acne-prone skin, is a great (and pretty haha) dermatologist! Gentle and she listens! My skin improved quite a lot so thats 5-star for her. :)This review is basically for receptionists/nurses.I USED TO LOVE KAYA CLINIC - BURJUMAN BRANCH. They HAD the best nurses and receptionists.. but not anymore. Every time I visit the clinic a year ago, one (or two) of them would gladly welcome me with big smiles, ask how im doing and offer me something to drink. I felt at home!

Very bad clinic.Wrong informations, lies , unprofessional , disrespectful, manager thinking she is on top of the world because of a title she does not even deserve , hangs up on me while its my right to go there and fight for my rights , and thinks she is scarring me and threatens to call security on me before i even came to the clinic to get refunded because of the bad consequences due to a first session hair treatment which is called needleless infusion .What is the ppint of follow up then and where is the follow up?This treatment is made to improve hair growth and reduce thinning hair and prevent from hair loss and a few days after this, I started loosing hair in an unsual amount , and paid alooooot of money for nothing, and they wont take responsibility for their actions and get scared because they know they are wrong , so instead , they try to use something against me not to let me come not to refund me or fix the problem.Where is the clients carring here as you pretend you do?The manager is saying they are not happy with me because my honesty and truth hurts her.She even said that the Dr didnt want to work with me anymore either while the dr and i got along very well and never said this to me face to face or on the phone so i will go there to get my refund as mentionned on the terms and conditions that if a bad side effect happened due to a treatment from their clinic ,they have to refund wether they like it or not , so stick to the rules and law and common sence miss manager.I dont even want to continue with them and wont and dont want to end up bald.They arent the only clinic in dubai.You should accept critics to improve yourself and get knowledge instead of a hidding and not assuming your mistakes.The kaya call center also told me i was welcomed at any kaya center even after this inconvinient , while the manager of this one lied again saying i wasnt welcomed and wanted there?Is she paying rents there or she the owner to act like she can make such decisions?LOL .They are ashamed of me coming to the clinic and dont want me to make a scene and fight for my rights, not to show their true colors to clients and lose them.They are stealers.Avoid them!There are sooo many good clinics in dubai cheaper and better and worth your time.They are very bad and they are confused and lost and dont have specific answers and list prices. Changes their words every minute.Unconfident.Avoid them people..The manager should save herself the embarrassment and avoid from fighting with clients and disrespecting them not to be fired.I understand her worries though. You dont respect the client and dont make treatments well so clients gets back at you in the same way.There is no smoke without fire and every action has a reaction.

Very friendly and courteous staff. I missed my appointment 2 times due to my forgetfulness but they always made me feel welcome. Specially Fatma, who knows my needs inside out. Always checking and comforting. They have a painless option which I love. Will recommend it 100% to people with sensitive skin

This place not good 😈😡😡😡

Great team, staff are accommodating they value each client. 👍🏻

I visited Kaya clinic in Burjuman yesterday after being highly recommended by my sister who is currently a client there. We live in Arabian Ranches, so it is definitely not the closest branch, however I specifically chose that branch because of my sister’s recommendation.My reason for visiting the clinic was just to get an initial assessment of my skin and a better understanding of how to care for it. First of all the consultation itself was 220AED. When paying that much, I expected a thorough examination, recommendations and at least some notes from the doctor regarding my skin condition, what things to avoid, what products to use etc. I was given a small scrap of paper with two products written on it. When asking the admin staff specifically about what the doctor had prescribed they were very reluctant to share details that would have enabled further research on my part or at least given me a better understanding of what was recommended to me.The whole experience was purely sales driven. The consultation itself was very short, the doctor bombarded me with information and as I did not know much about anything she was saying I felt very overwhelmed. I did not even know what questions to ask. I at least thought she would write some of what she was saying down and give it to me so that I could remember it later, considering I was paying for a consultation and also considering that Kaya skin clinic is apparently one of the best in the country.As someone who is quite naive about skin, I felt like they took advantage of me, recommending numerous treatments without having my best interests at heart. Overall the whole experience was extremely disappointing on my part, it was not at all personal and I felt like the consultation itself was extremely rushed and not at all tailored to suit me. I felt like from the doctor to the reception staff, they were just pushing treatments onto me and trying to convince me to purchase it when I wasn’t even sure if it was truly beneficial or necessary for me. And I am not even able to further my research or come to an informed decision regarding these treatments as like I said before they refused to give me specific details about my consultation. It’s hard to imagine that they really care my skin at all, and not just about making money.Finally, the worst part is that every member in the clinic recognised me from my sister who is an existing client, and yet they insisted that I paid the full 220AED for my consultation. After my consultation I spoke with my sister who said that she has referred people to Kaya clinics before and as a result they have gotten free consultations. I feel thoroughly disappointed and cheated by the whole experience. I truly had high hopes that Kaya would be the solution to all my skin care needs, and we were even planning on sending my father who has had some scarring on his face. However after this experience, I feel like the whole business is very money-minded and not at all about what’s best for the client, and frankly that is a disgrace.

Sir Im suffering from vitiligo I want melanocyte transplant treatment

The staff and doctors were very friendly and accommodating. I had tried Sali Plus and Derma Pen and saw improvements in my oily and acne scar prone face. I started to receive compliments after my second sessions (approx. 2-4 weeks) and still ongoing. I would like to thank the clinic manager, the doctors, the staff, the nurses and especially to Rana for taking good care of me during my treatments/sessions. A word of advice, dont rush to see results but be patient enough and trust the experts because you are guaranteed to be in good and safe hands! I also like the futuristic and modern interior of this branch which would instantly give you a positive impression. Overall, I highly recommend this branch.

I called them to ask for consultation with dermatoligist, as i was having symptoms of chicken pox. The response & dealing is good. But the wondering thing is, they dont accept medical insurance. Need to pay the full amount that is nearly AED300.

Very nice place,very good customer care I loved the experience

The skin practitioners are very well informed. Provide adequate advice and suggestions. Help us select the right treatment . Very happy with my service of kaya facial by Ms. Rana

A pity for you money..i definitely do not..

Just a week back i got the laser treatment done so far my experience was very good the customer service is very good they call you as your appointment date arrives and they always smile and explain the different treatments ,they even provide you with drinks and a TAB you can watch youtube/ Netflix with to pass your time. I appreciate the extended care from shramine the receptionist and fatma who did my treatment they both made me feel very comfortable.and i thank them for their caring i still am waiting for the results after which i shall know if this all was worth it.and after which i can promote about the same to all my colleges and friends. hoping for the best .

Excellent service at Kaya burjuman .Amazing team.

Excellent services. Medical team are great.

Im really impressed with the staff member attending me Ms. Nazia. Helpful, friendly and extremely welcoming. She answered all my queries without any hesitation and with complete attention. Kudos!!!!!

Please I advice everyone not to do botox at this clinic they have no clue of what they need to do! And u keep coming to them and telling them plz i never had wrinkles im doing botox not to have! And after ur injection my skin become full of wrinkles all what they say ohh u need more then lets put more!!! Then they charge u more! And u and up paying more with zero result!!!I think there botox quality is really bad not even original!!! I really regret:’(

Im not satisfied with the service and the way how customer service handle clients. They will give you a lot of products saying it will help in your skin. But definitely their moisturizers and sunblock makes my skin more oily, its a waste of money. Apart from that they will not inform you about their non refundable things which supposed to be brief once the package is introduce. They will only inform you once you want to cancel the treatment because honestly the treatment never help me to reduce or heal my acne .Every comedone acne they extract gets inflamed. Doctor who handled you from the first time will be different from the second time. How can they monitor your face? if it is healing or not. Its from BURJUMAN Branch by the way.

Very bad service gave me wrong they agreed to collected back but didnt refund my money,as per thrm u can use for services and the spot corrector it was useless i had 3 bad days its doesnt effect.I left product in same burjuman branch n i would never suggest anyone as i was very polite with them but they refused

Really bad appointment...very bad.. please do not be fooled by these reviews. Very bad service

>Excellent staff - one of the best customer service you can get in Dubai. I havent had a request they werent able to accommodate and when youre there youre always attended to>Effective treatments - I went to them to minimize my pores, and my facial skin texture has greatly improved>Clean & good facilities

Staff are very well attending and giving quality service.. Specially to Doctor Rosanne Delgado shes is so friendly and very approachable, thanks Kaya Care and Doctor Rosanne Delgado for taking good care of me

Excellent! The staff are so nice and very welcoming. Thank you to Rana for always taking care of me. And thank you Kaya for taking care of my skin.☺️

Have been enjoying the services of Kaya clinic for the past couple of years. Really find a difference for the better in my skin/face etc.

The service was great, pleasant staff, Manager Doaa was very helpful explaining the products I needed. I am happy and satisfied with what I had and Ill sure continue doing what I need there.

Safety taken care and you are in good hands

Everybody is nice and accommodating. The clinic is overwhelmingly beautiful. Check them out for yourselves, guys!

Great service and always on time for appointments. The staff is also very courteous and welcoming.

If you are one of those who have tried everything possible to handle your acne problems yet not satisfied with the results, your search can end at Kaya skin clinic...Besides the fact the staff here make you feel at home and the ambience is world class I am personally super impressed with the dermatologist, Dr.Vimi at their Burjman center. I visited atleast 4-5 dermatologists since the time I was suffering from acute acne problems in last 6yrs but none could give me a solution that had a lasting effect.. Then I came across this ad from Kaya in Aug last year and was introduced to Dr. Vimi. This doctor has some magic in her hands. She sees through your skin and needs no bulky machines to diagnose your skin problems :-) She is very professional at the same time very human. She is in no rush to finish her job and treats your skin very carefully..she spends as much time you need to clarify any doubt you have about your skin and to maintain its health. And promise you guys..those tips are really helpful. Thank you Dr.Vimi for making the impossible look possible for me..I love my skin now!!

I tried your awesome service for hair removal, you should try it im having good result and pain free I love it ❤️👌👌👌Special thanks for the manager Doaa for her advice you are doing great keep it up👍🏻

Love the place for my facials...makes you feel at home...n love being pampered by Manju & Rana😇

I would like to thank your company personnel at the customer services division for their excellent support. Miss Naziya .

It was an amazing experience for my skin to be part of kaya skin clinic, ive been suffering for acne for almost 2 years but now my skin is clear. Thanks to kaya skin clinic

It’s disappointing that staff acted friendly to u but it’s not. It’s bad that they are talking about u while assuming i not heard anything.

Awsome service! Kudos to the entire team.

Experience was great as I was assisted very well. Thank you!

Bad experience from Burjuman Clinic !!My friend have appointment in the evening but it was canceled without notice. No one contacted to her either by phone or text message. She knew was canceled when she got there. very unprofessional receptionist !!

First time experience with kaya is pleasant and quick.

Worst service ever... i would never recommend this place... !!!!

I liked the experience and the futuristic interior design of the clinic 😊 great staff

Good staff very helpful

Its lovely clinic and lovely experience, thanks

Neat and clean 😊

Suggested clinic to others ... try it guys

Wonderful interiors 😊😊😊

Amazing

A very professional team and a very special clinic.