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West Zone Fresh Supermarket
Dubai, United Arab Emirates
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Comments
Ma
Review №1

Too bad service I ordered from west zone fresh supermarket this Tuesday from talabat I am in Liwan queue point, they sent me damaged sunblast kids juice dirty and without straws, I am so disappointed I need to throw all of this juice

Kh
Review №2

Good place to shop quickly for ur things

Ab
Review №3

Medium size community shop, with fresh produce, butchery and small bakery. The shop needs a lot of organisation and labeling. Prices are ok, a little bit higher than Hypermarkets. For less than a 10 dhs purchase, they dont accept credit cards.

Ha
Review №4

They claim to offer home delivery but they never answer their phone. I went in store and asked a staff member why they never answer their phone and they said it is because they are understaffed.

Bo
Review №5

Nothing special and items are overpriced. They have monopoly since no one is around them.

sr
Review №6

Compact shopping market with everything you want. Well behaved staff and do door delivery without hesitation. Parking slot is a problem. But not a big deal since there is an open parking space available next to it.

Ze
Review №7

West Zone is always reasonable when it comes to the prices and staff behavior. well done

Sa
Review №8

There is no major items in this shop. It is worst than a grocery

SE
Review №9

These guys are simply amazing.. I am extremely sorry for not asking the gentlemans name..but they are extremely helpful. My Reid bikes rear wheel was flat midway near to their shop almost 7 kms away from my home. The security guard and the service boy helped me lending with their air pump without any hesitation... a big thank you to you guys.... Kudos!

جف
Review №10

Good prices compared to other shops in DSO.

Ro
Review №11

Service is good but prices are on a higher side.

So
Review №12

Good mix of Indian and international products . Prices reasonable too !

Mo
Review №13

V good place to buy thingsAns specially Du Counter is a great add on, you can get good plans from there

fi
Review №14

Very poor delivery service ,firstly they never pick up the call in silicon oasis branch,Also thr app is not having all the things and need minumun 30 aed order.you try 100 times the staff will never pick up the call.Always you have to order from app and then forget ur order they will take their own leisure time to deliver.Pathetic service better buy from small groceries nearby

Mo
Review №15

Fair prices, I wish they have more Arabs products

Re
Review №16

We bought fresh chicken today, August 14th 2020 from this West Zone supermarket. The labelling on the cut and packed chicken was mentioned 1.100 grams and we were charged 16.59 aed for this. However on bringing the product home and weighing it from our machine the weight mentioned was 846 grams only. I went back to the supermarket to clarify this but the supervisor mentioned that the weight that is mentioned on the label is from the whole chicken before they cut it. This is absolutely unfair and we feel being cheated on as this is not the case with our experience in other brands of supermarkets.

Fu
Review №17

Good quality Products specially the Bakery items

mo
Review №18

They never answer the phone

Mo
Review №19

Very bad supermarket , lazy staff , no body pick the phone , very late delivery , bad management

Ye
Review №20

Its ok

Vi
Review №21

Good variety of options...reasonably priced

fi
Review №22

👍 Good one

BU
Review №23

Fresh vegetables and fruits , reasonable prices and always smiling staff

Mo
Review №24

Worst supermarket IN UAE for delivery , less staff and always there is shortage of materials

Ai
Review №25

Good for food items, rest costly, too busy during peak hours

de
Review №26

All is okay except the Veggetables are not that fresh which makes cutomers dissapointed.not only me i saw others too who were complaining about this problem.

Ir
Review №27

Just awesome

Ri
Review №28

Affordable prices...I wish to come back again

Ma
Review №29

Walking distance from the radisson, fast checkouts

Ja
Review №30

Poor service and highly priced

Na
Review №31

I bought some stuff from the dubai silicon branch on 27/3/20 at about 5 pm.A bread, some nimco snacks from haldirams and a orange juice. The cashier charged but did not put the juice in the bag. This is cheatingPlis she didnt give me any receipt so i cant go back and claim for it.

Ge
Review №32

New super mart, life saver. Offers free delivery.

Ab
Review №33

Its clean , neat and friendly staff

Ir
Review №34

Good for groceries

L
Review №35

You can get a lot of stuff here, specially cheap food. And the location is good if you live around. If you are just passing by, and need some groceries or anything from the supermarket, people usually just leaves their cars parked in the road. If you go walking is kinda annoying because the sun and there is no zebra crossing

Us
Review №36

Good clean items and now at affordable prices. They started to have offers now as well which is a good thing keeping in view the growing competition in Silicon Oasis.

Du
Review №37

Nice and Fits for quick shopping 🛒

Sy
Review №38

Good

PR
Review №39

New Super market in the area, mostly less crowded. Excellent service and staff very helpful. As less customers visit, the fruits n veggies are mostly stale... Over all good...

Ar
Review №40

It was good

An
Review №41

Shelves were empty today.. home delivery orders left on the floor which included fresh chilled food.

S
Review №42

The supermarket is good with moslty evrythng one wud require....deals on vegetables n fruits r vry gud as well as on othr groceries as well

Na
Review №43

A nice supermarket where you can find the main grocery items.

AB
Review №44

Good service, veriety items

Ar
Review №45

I would like to give zero*

Ka
Review №46

Good quality items Great shop

Pe
Review №47

Good customer service but some expired goods are still on display. I bought chicken drumsticks, but cursed the day I did. Ever since then, I desist from buying meat from the West Zone Fresh Supermarket. Fresh in its name should be replaced with decayed. Thanks for enabling me voice out my grievances on this platform.

Na
Review №48

Pathetic customer service.I placed an order and when I follow up after more than an hour they informed me that they do not have the items availableAnd on top of that the manager was very rude. No apologies and the attitude is I do not need your business.Delay in deliveries by groceries is common. But the rude attitude of the manager, I have not experienced earlier

Ch
Review №49

I call your landline but he not answer my call

As
Review №50

They are very bad with customer service. Doesn’t answer calls and delivery time is very bad

hs
Review №51

They have almost anything you need.

En
Review №52

Good location and goods. Good pricing. Always fresh.

Th
Review №53

A good place to buy your groceries.

Sa
Review №54

This is the one of the best at present in Silicon Oasis.I love the fresh cakes 👌

Fa
Review №55

I have had a very bad experience with this supermarket consistently.Their bakery products lik puffs nd pastries i tried pathetic. Literally me nd frnd threw it in the bin.One situation got an expired product in my bag which i realised on reaching home.They have lots of products nearing expiry stageBe very careful while buying from here.Even the basil seed juice with brand name Yash is made by west zone, taste pathetic. After ths repeated bad experience, i have literally lost hopes on ths brand.Be very careful whn u find a product at lower price here. It wil be mainly because it is stale.

fa
Review №56

You can get a lot of stuffFriendly staffDelivery service is perfect

ja
Review №57

The more I shop here the less I like it. It’s convenient and that’s about it.

NA
Review №58

Good place for nice vegetables and fruit.. Along with household stuff

ni
Review №59

Nice but dont have few indian grocery items , like coconut oil and jeerakashala rice etc

M
Review №60

Fantastic supermarket with everything you need such as:- Meat butcher- Household- Travel bags- Fruits and vegetablesI mean everything is available here you just need to imagine it.The staff are friendly too

Hu
Review №61

Good for immediate needs, because most things come at a slightly higher price, than major supermarkets!

Mi
Review №62

World class supermarket

Al
Review №63

Its a small super market, but has everything you need and is the best in that area.

Mu
Review №64

Home delivery is pathetic, either they wont pick the call or even if they pick, they take almost an hour to deliver things

ma
Review №65

Friendly neighbour supermarket...the delivery is 90% accurate and fast...good service

Na
Review №66

Prices highee than Carrefour

sh
Review №67

Good for your urgent grocery requirementsBut you wont be able to find your detailed qroceriesLittle expensive but the quality is good

S
Review №68

Best supermarket in the proximity of dtec and dsoa, have basically everything from groceries to basic electronics, their bakery is ok but other then that everything is really good and well priced.

Du
Review №69

Plz put more Vegetables in your store .

Ma
Review №70

They were good at home delivery earlier.. now it’s terrible, I literally called 8 times to place my order.

Sh
Review №71

All in one

Sa
Review №72

Decent size with great selection of products.. Parking issue is there but there is open area just close to it.

Me
Review №73

Poor Service, Poor Management.

Ji
Review №74

Clean and neat.

Sh
Review №75

Everything is Very expensiveBetter prefer nearest grocery

Am
Review №76

Good service with most of products fresh. Also they do home delivery.

Ab
Review №77

Nice supermarket with good and affordable prices.

Ja
Review №78

Good for quick shop food and goods

Go
Review №79

Great experience

Ka
Review №80

Cheap, clean and the staff are helpful

ne
Review №81

Because of so much digging around and footpath having gaps it is not safe to visit

Os
Review №82

Convenient supermarket in the heart of Silicon Oasis

me
Review №83

Nice stuff in thereAnd fresh food

An
Review №84

Several products without price label and there is no price check device anywhere in the shop for you to check by yourself. Not worth to visit this supermarket.

O
Review №85

Has almost all the daily requirements, misses out few but still worth for normal shopping

Zu
Review №86

Prices are good

om
Review №87

Very good delivery service

Bi
Review №88

The prices of the items are very expensive

M.
Review №89

Nice place for shopping

Eu
Review №90

They have all you need.

Sa
Review №91

Average supermarket covering needs of DSO people

Su
Review №92

Great place for quick shopping

Me
Review №93

Affordable price 😊

pr
Review №94

Its really good super market

Mo
Review №95

Good size supermarket

Mu
Review №96

This was the first visit, and surprisingly it has less prices on vegetables.

Sa
Review №97

A bit expensive than neighbouring shops

P.
Review №98

Best in the area love it

Mo
Review №99

Employers / helpers are ****

Ri
Review №100

Good place for vegitables

Information
100 Photos
100 Comments
3.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://westzonefresh.com/
  • Phone:+971 4 320 1222

Categories
  • Department store
  • Supermarket
  • Grocery store
  • Hypermarket
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:7AM–12AM
  • Thursday:7AM–12AM
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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