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German Neuroscience Center
Dubai, United Arab Emirates
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Be
Review №1

Awesome service. Quick and efficient. The staff was great. Very kind to me. The doctor I saw was very thorough and pleasant. The two technicians who helped me with my treatment were very careful and professional. I would definitely come there for my treatment again and would recommend to anyone.Thanks! Benjamin from Abu Dhabi

Ga
Review №2

Wonderful customer service. The very comforting staff stayed back past 9pm to conduct tests to help put me at ease

Am
Review №3

Dr. Eva is extremely professional, she gave my child every personal and medical attention she could. She was very transparent, supportive, and professional. She carried out only the necessary assessments at a reasonable cost. We are very happy to have met her, and we highly recommend GNC.

Ya
Review №4

Really recommended. Great doctors ! Great staff !Been seeing Dr. Eva since 2 years now and have no complaints whatsoever and the best thing was during the lockdown the clinic provided online consultation without ever needing to go to the clinic. This really made a lot of difference. The customer service is really good as well. Never a delay in picking up the calls and Great customer service.

Sh
Review №5

Nice people, good doctors. Would recommend.

C
Review №6

I do not appreciate the way they answer to customers feedback. If it’s a negative feedback they put the customer on the line make it seem like it’s their fault and the company is just doing everything so perfect instead of being humble, saying sorry and learning from the experience.If it goes well it’s great if you’re not happy about something you are on your own.

Ni
Review №7

Very good experience at this clinic. Dr. Hueing is very kind and patient with my concern. I am still under treatment, but already feeling better. And the reception staff (Melissa) is very friendly and helpful, doing her best to accommodate my needs.

Pe
Review №8

My experience with GNC has been excellent, i found a totally caring, feel at ease and their ultra professionalism gave me a very safe ad secure feeling, if there is such a thing as a great experience when visiting a clinic to find out the unknown then GNC really is the clinic to visit, over and above the professionalism of the Doctors the support staff are amazing and i would like to thank all concerned during my visits to GNCthank youPeterPeter A Shilling

AZ
Review №9

Very professional staff. Dr. Umut is very attentive, informative and understanding. Overall it was a pleasant experience.

re
Review №10

I have vertigo problem and Ive been to 3 doctors already. Gladly I found Dr. Schiess who is really caring and took time to investigate my case. Furthermore staff are vey accommodating and helpful especially nurse Rona during the entire tests procedures.

An
Review №11

Very professional medical service in the fields of neurology, psychology, psychiatry. Have been patient for years and experienced numerous doctors - all German (unlike German Saudi hospital you actually DO HAVE Germans!). University professors and other very experienced professionals. Some visiting on a monthly basis, some doctors permanent. All very professional and super friendly. Highly recommended.

Ca
Review №12

Great service every time I visit. Been a with Dr Eva for over 4 years and she, and the whole team are very friendly and supportive.Thank you GNC Team x

Ta
Review №13

Amazing! It was my first time visiting a neurologist and was very nervous. But, everything went so smooth and the service is excellent, from making the appointment, checking in at the friendly receptionists, the doctors, nurses and assistants. They made me feel at ease and went above and beyond to find out what was causing my headaches! Will definitely recommend the German Neuroscience Centre!

Am
Review №14

I have problems of dizziness for last many days. I have also other symptoms in the brain and ear. I am treating myself from German Neuroscience Center. Mr. Prof. Erich Ringelstein (Neurologist Consultant) is a very professional, Cooparative and one of the best Neurologist in Dubai.I want to said about the Staff of German Neuroscience Center with a quotation“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.German Neuroscience Center has professional teams. The staff of Dubai HealthCare Center (Al Building 64) is too much cooperative & outstanding.I recommend everyone German Neuroscience Center, Dubai, one of the best Neurologist Center in Dubai.Thanks German Neuroscience Center& SPECIALLY THANKS TO THE STAFF & TEAMS OF THE CENTER

KA
Review №15

The front desk team is wonderful! Vanessa remembered me after more than one year of not making appointments. Shes really warm and nice; makes a really bad day (or week) a lot better!

Ad
Review №16

My experience is really great with German neuroscience center I really appreciate the way they helped me psychologist and psychiatrist are really helpful I will definitely recommend it to everyone

ab
Review №17

Great staff at GNC Healthcare City. They made me feel very comfortable during the tests

Ja
Review №18

I would highly recommend Evelyn as your counsellor. Hugely insightful & makes you ask questions of yourself.

La
Review №19

The doctors are professional, full of knowledge and experiences. The staffs are amazing, very helpful.One of the best clinic in Dubai.

Sa
Review №20

Dr Michael and staff are very welcoming.Thank you.

Fa
Review №21

The staff were friendly and accommodating. The tests done by Dr Jutta and Ms Soraya were done professionally and with my comfort in mind. Thank you.

Da
Review №22

Do you have an epileptologists or epilepsy doctor. I cannot see any comments on epilepsy. Can anyone help please.. I am in really need of epilepsy expert doctor as I am suffering from seizures since 10 years..

Di
Review №23

Professor Maier has been very supportive, and helpful. I am very grateful for his brilliant guidance.I have been on medications for years, I used to dread the moment when I have to wake up in the morning. I am now 85% better.Thank you Professor Maier god bless you and your family.Thank you

As
Review №24

This was my first time with a professional therapist and I was lucky that circumstances allowed me to have sessions online. I am assigned Mr. Alfred Gull, and hes been extremely helpful and very thorough. The best part is he explains about every single thing in detail (regarding the methods he uses, the history of it and his previous work experience with the methods). Having online sessions are extremely helpful as they are from the comfort of our own homes/safe place; no distractions around. Ive had two Emdr sessions with Alfred already and im feeling so much more calmer (really surprising effects!). All i had to do was follow his simple instructions and also keep in mind the fact that these are Strategies to cope with any issues, and not an instant remedy. If youre a first-timer like me, its better to go with an open mind and not look for instant remedy, and be optimistic :)

An
Review №25

D best service n friendly staffs...n my BEST doctor in UAE to handle for my Myasthenia Gravis😎

Ch
Review №26

The staffs are very friendly. Excellent customer service. The nurses are very competent and very friendly. Prof. Dr. Eva Bartels is very competent, extremely knowledgeable and friendly. I highly recommend this clinic and doctor.

DR
Review №27

My experience with EMDR and with Dr. Alfred Gull has been exceptional, especially during these times. The therapy sessions that Ive been having with Dr. Alfred from the comfort of. my home, in a familiar place without any distractions, have helped me see significant results in a very short period of time: in my social life, at work, etc. I would highly recommend trying these sessions out to deal with any lingering effects of past traumas, and to resolve them once and for all.

Na
Review №28

Very happy with the therapy in general with Dr Alfred , after just a few sessions I can see amazing result,and progress... ,especially after EMDR therapy session,I was a bit sceptical about EMDR because I never heard about it before, but I m glad I tried it and I m very impressed how effictive it is.

A
Review №29

Extremely difficult to make appointments and they have no skills talking to patients. Customer service is terrible. I think people in the UAE are easy going so bad customer service can pass un noticed. Also, they have no empathy, even if you are suffering from a bad headache they will not make exceptions, the reception will just ignore the fact and ask you to call again. Sad where medicine have reached !!

Dw
Review №30

We are a happy Client of GNC, they provide professional services giving utmost importance to Client needs.Dra Eva Heuning was able to explained to us extensively the medical situation of my son and how to resolve it and with the help of proper medication.Her staff as well are very helful to our request.GNC is for sure, highly recommendable!

Yo
Review №31

Excellent staff and servicesNurses are well trained and know what they are doingWas referred here by my sports doctor to check for a nerve conjunction test

Li
Review №32

For the last few weeks, I’ve been seeing Dr. Alfred Gull and just started with EMDR as treatment for anxiety disorder.The sessions including EMDR has been held online - which is great for me, considering it’s done in the comforts of my own home, no stress of commuting and it works just as well as being physically in the clinic. On top of this, I don’t have to unnecessarily expose myself to catching COVID-19 by being outside.EMDR was a completely new concept for me, and as a newbie, I must say I feel results already after the first session. I feel calmer the next day (although the first hours after I had the session was a bit rough, it doesn’t last). I’m looking forward to my next session already.Dr Gull’s approach is not to just deal with the ongoing symptoms / band aid temporary solution; he believes it’s more important to get to the root of the problem; therefore focusing on the past, even childhood experiences; and eventually work to remove the emotional connection with a traumatic memory or past experience. This takes time, patience and lots of work; and with Dr Gull’s guidance, I believe that I am on a good way to full recovery.I fully recommend all of the above : from the online sessions to EMDR, and most importantly, seeing Dr Gull to assist you in your journey.

Ma
Review №33

Dr Dorothee was excellent with trying to find my ailment. I love the staff, very polite and efficient.

Mo
Review №34

A very professional medical facility. Friendly, comprehensive and supportive. The doctors are experienced and world renowned. Their approach to psychological and mental care is very effective.

Sa
Review №35

Stuff are amazing, starting from Mary, Cesly, Vanessa, Maikko.

sh
Review №36

I went in to see Dr. Jutta for my migraine and I was immediately advised to do an EEG. The attentand for EEG is very supportive and explained everything in detailed it was a very smooth. Afterwards a comprehensive discussion followed with Dr who is very professional and accomodating. Staffs at The German Neuroscience Center in DHCC are very helpful, polite and informed. I highly recommend GNC for advanced medical attention and clarity.

He
Review №37

Fantastic service by Ms. Soraya and Ms. Rona. Felt at home. Im thankful that Im able to consult Prof from Germany online, inspite of the Covid. Geographical distance does not matter at all. My heartfelt thanks to all the staff.

Mo
Review №38

I have had a great experience in this clinic, nurses and staff were very nice and kind

Ji
Review №39

Very kind doctor who takes time to listen but also respects your time and never makes you wait, whether it’s for an appointment or a prescription.

Er
Review №40

Very polite and professional. Doctors show genuine care and staff is very pleasant. Highly recommend.

Mo
Review №41

True professionals with wide proofed experience, from the warm comfy welcome at the reception to all the check up process & examinations,thank you so much Dr. Jutta, Soraya, Rona and team and wishing you continued success 👍🙏

Om
Review №42

Melisa was great. Thank you.

Lu
Review №43

All staffs are so kind and nice.🤩Best Neuroscience Center in Dubai in the health care city.highly recommend :)

Ar
Review №44

Melissa and vanessa were amazing for their service

Af
Review №45

Doctors ✓ Ambience ✓Person in front desk {gives more information than needed}Insurance Team = {ZERO}= very poor follow up (doesnt clear the queries from insurance company for 3-4 days and least bothered to inform patient about it).

25
Review №46

I would say, one of the best hospital in Middle East....

ja
Review №47

This very good clinic for neuroscience

Ar
Review №48

Very good medical service. Dr. Margautt is very expert. Ms Soraya the nurse is very good and accommodating. Receptionist are friendly and war.

Wa
Review №49

The best place regarding neurological disorder. I visited there regarding my vertigo, dizziness and vestibular related disorder symptoms. Their diagnosis procedure with advance equipment and testing is really great.

Ge
Review №50

I went in to see Dr. Jutta for mild headaches and occasional migraines and I was immediately advised to do an EEG, VEP (visual evoked potential) and ultra sound. Everything was completed within two hours, the results were immediate, and a comprehensive discussion followed. My results were clearly communicated to me and a referral to an ENT was given. The German Neuroscience Center in DHCC is very modern, the equipment is top of the range and the staff are very helpful, polite and informed. I highly recommend GNC for advanced medical attention and clarity.

Sa
Review №51

Nice people, very understanding, non-judgmental at all.

Re
Review №52

Professional medical service and helpful staff.

Eb
Review №53

Great service and professional doctors

Sa
Review №54

Best in town, experts in their field

Ma
Review №55

A highly recommended clinic. Professional and organized receptionist. I was assisted by Rona and Soraya who are accommodating, helpful and knowledgeable of their work as for Dr. Marquardt, she pays attention to all the details given to her and very efficient.

Ab
Review №56

Great staff and well respected doctors. Very professional

In
Review №57

They are not serious. You can have a serious issue they do not act accordingly.I know an MS case who waited for 2 months to get a report done by a neurologist till her situation was too bad and had to run to the emergency at the hospital

Li
Review №58

Poor customer service and the Psychologist mentioned that she doesnt want to see new patients! pathetic and careless human care in a cruel world.@the ownerI would like to reply to you that the fact that you mentioned that my point of view is invalid is only a solid proof that you are as rude as your staff. When the owner replies to a potential patient who btw didnt ask for charity and was willing to pay for every consultation makes you and your clinic nothing but a pure commercial one. Your staff or you could have recommended another psychologist if you even care about peoples mental health. Also, your receptionist only shut me off and didnt offer me an alternative. As to me getting help somewhere else, ofcourse I did as your clinic is not the only one in town. I hope that you also get help and know that a word of mouth can just destroy you!

Le
Review №59

I was very impressed by the new online sessions that they have set up for patients so they can still interact with doctors during this time wether they want time stay at home or come into the clinic.The staff at the reception was very professional and the nurse helping me with the video call was exceptionally friendly.An outstanding place ,you can tell it is of German quality.

sa
Review №60

It was a good experience

Ma
Review №61

I should say, one of the best Clinics Ive ever visited in my life here in Dubai. They have two branches (in JLT and DHCC). Doctors are indeed excellent (Dr Manio and Dr Jutta) and nurses are very accommodating and well trained especially Ms Pauline. They listen to you carefully and help you with everything they can and do their best to save you. I cant thank them enough but all I can say is that its worth your time, your money, your insurance and effort. The doctors are always fully booked and now i understand why. Its because they are the best.Also prof. Michael one of the new neurologists i have been consulted recently. I have been assisted by nurse Princes as well whos very kind and professional. Every staff and nurse from reception to doctors are all great. Totally recommended. No doubt always fully booked. People love them.

I
Review №62

Very professional and thorough teams.

Ja
Review №63

Caring and lovely staff members.

Sa
Review №64

Extraordinarily professional, courteous, and efficient. Professor Maier took more than ample time to sit down and explain everything, and is genuine in hearing you out and helping you. The staff are very friendly and the clinic is easy to find.I would highly recommend coming here.

Ha
Review №65

So very kind and nice nurses i wish them all the best

Su
Review №66

German Neuroscience centre was recommended by the EAP program at the office. This was a first time I was seeing a psychologist and was not sure what to expect. My experience has been life changing. A special thanks to Dr Fabian who helped me see life in a different perspective, to live in the moment and to appreciate myself for what I do. He started me on a new journey of life and it is mine to take forward. Thank you Dr Fabian and the staff at GNC.

Ia
Review №67

Headaches? I just visited the right clinic. Dr. Klyk made a thorough assessment which does not usually happens in Dubai. You can feel that she gives enough time in taking your history to derive in her diagnosis. At the same time, nurses are also accommodating and show professionalism in their field. Don’t think twice when you want a neuro consult. 😄

Kr
Review №68

The staff are wonderful and cannot help enough. A great team and I highly recommend Dr Maravic. Facilities are beautiful and beyond professional. A wonderful service all round.

Ta
Review №69

Extremely professional and kind personnel. They were very patient as I was coordinating with my insurance company and assisted me greatly in the process. I am extremely satisfied from my doctor who dedicated all the time needed to address my concerns.

Hy
Review №70

Alfredo Gull, is a good Human being and a good doctor. I had panic attacks and other issues and I have to say that Mr. Gull was very quick in understanding my situation and everything he said or done has been a great help.I will stay in contact via Video chat.Thank you Mr. Gull!

Ab
Review №71

So professional and amazing experience.

Mi
Review №72

Exceptionally warm and respectful Neuroscience Center. Each Doctor is professional in their fields and furthermore, they all have particular approach to each individual case. They are always ready to find the right solution for each person. I would highly recommend the clinic to every one who needs a professional consultation in the Neuroscience field.

Ja
Review №73

Reception staff is very friendly and helpful. Nurse who assist me is very helpful my doctor who do the test (sory I didnt get all your name) and to Dr. Juta are very friendly and helpful.Well Recommend.

Ch
Review №74

In comparison to other clinics, you can feel that GNC actually cares for the patients. Very nurturing environment. The reception is also well-informed and eloquent. The doctor is well-qualified. Good job!

Ma
Review №75

I am glad that I found this amazing clinic in Dubai. I went to other doctors in Dubai before and didnt had very pleasant experiences. But GNC is amazing. 100% professional like a clinic in Germany. Staff is helpful, especially with my insurance. Doctors are very senior and experts in their field. Great experience, highly recommend.

Ma
Review №76

Very unprofessional staff and doctor! Always late for the scheduled appointmentThe staff walks in to the room where doctor and I are discussing treatment and interrupts and says time is over but I also waited for 1 hour and they were incredibly late and unprofessional with timingThis was the second time it happened and only after they saw my review,one of the managers tried to talk me into deleting it by offering a free session with the doctor... I guess it was nice but still very unprofessional and not caring enough for the patience issues.they just prescribe pills and tell u to increase the dosage instead of giving you a treatment and therapy

Na
Review №77

Excellent clinic!

Na
Review №78

One of the few psychiatric clinics in Dubai, so your options are sort of limited. They have some good doctors, but not every doctor. Hence, I recommend you to see multiple ones to choose your treatment administrator. Also, all of the doctors are not 100% in Dubai. They alternate between Dubai and Germany in general and sometimes they are not back for a month. So you end up seeing so many different doctors and inconsistency is kind of annoying.Worst thing about the clinic is the front desk staff: They don’t have available psychiatrist of all times. So sometimes they expect you to not to get your refill (!) as it is Panadol... They are rude (almost all except literally one lady), have big attitude and pull a long face all the time. They do not understand the delicate nature of the medical field this clinic offers. They are absolutely always unwilling to help. So if I could I would change my clinic because of them. They book patients with 15 mins difference (each session at least takes 15 - 40 mins), so they cause long delays and chain reaction long queues...

Jo
Review №79

German Neuroscience Center is just fantastic with very good doctors and very friendly and helpful staff. I can recommend it to anyone. The doctors and staff are exceptional. Keep up the good work and thank you’ll for the great experience.

Ma
Review №80

Went here today to treat my migraines. So far a great service. People here are very professional and kind. Recommended.

Sc
Review №81

Staff are exceptionally friendly, polite and helpful. Treatment is also of a high standard. The only reason for not giving a 5 star rating is that wait times can be very long - sometimes being seen 30mins after an appointment schedule or waiting 30mins for a prescription to be prepared.

Ri
Review №82

They have very good experienced doctors. I like health care city clinic which is well organized and nice and wonderful staff.

Na
Review №83

I am very happy that I found the German Neuroscience Center here, the doctors are really helpful, they are carefully listens to you and gives you the right medication and advises.The ladies at JLT branch are very friendly and helpful.Thank you

Mu
Review №84

Professional, trustworthy, reliable and efficient therapists. Patient oriented approach and warm ambiance. Dr. Fadwa for instance, is an outstanding psychologist with hands on approach in dealing with her patients, in addition to other psychiatrists and neurologists. Front desk staff are welcoming, professional and supportive. German Neuroscience Center is a recommend A class Neuroscience Center in Dubai, UAE.

Az
Review №85

I have been to neurologists before but have never had an examination as detailed and as thorough. The staff here are friendly and helpful and the doctors take their time to listen and understand.

No
Review №86

I would like to share my experience, so far the communication is not the best at all, I had 3 sessions with Dr. Alfred he is a nice person to talk to but it was a waste of time, I have not felt at all any tinny improvement neither he gave me tips of improving my self, I have tried other psychologist and there was a huge difference, Im sorry but I Dont know how they got high rate!!!!

HJ
Review №87

Great location & facility in JLT, and Dr.Fabian is very competent and engaging. The ladies in the reception are friendly and efficient. Highly recommended.

AA
Review №88

I am extremely satisfied with GNC’s medical and customer service. Top-notch Staff, and the highest quality of professional, expert Doctors. I highly recommend this clinic, they have provided me with the treatment that has helped long term.

Si
Review №89

Nice and Genuine team. Trust worthy. All the best for their brightful future.

am
Review №90

Was not impressed at all. They made me wait 45 minutes even though I had an appointment. Then the doctor saw me for a total of around 6 minutes, asked a few questions and ordered a whole list of tests that need insurance approval. Did not feel like there was valid basis for the tests either.Overall bad experience and did not get any result of the visit.

Ab
Review №91

Lovely staff and nurses, Dr Irene was amazing and very helpful. Great clinic!

Si
Review №92

I highly recommend GNC especially the Dubai Healthcare Branch.Frontdesk staff (especially Mary and Israa) are so helpful and will always try their hardest to accommodate your needs and requests.Doctors are very Professional and treat you like you matter. Really good Practice and I am grateful.thank you GNC.

Na
Review №93

I have had excellent consultation session and i am glad they have free support groups, and when i had a concern i had received a good response from the management which made me happy

Da
Review №94

Everything is good, from staff to their level of service.Thank you so much.

Ad
Review №95

I came to GNC for several times in recent years. Not only me but also I brought family members. We have always made very good experience. Experts in their field, their international doctors treat every patient with respect and give good treatment and diagnosis. Thanks also to the great admin team - they are really committed to their job

Su
Review №96

Amazing staff, so organized and well cooperative team. Highly recommended.

Je
Review №97

Very accomodating people, from all of the staffs to the doctor. Thank you GNC Team!

Al
Review №98

Guys dont waste your time and money. They dont care about your health anyway. I have been there, they did different tests and thats all, then nothing happened. I followed up with them several times, every time they will say they will call me back but never happened. I explained to doctor and assistant that I have a pain and I need quicker treatment but doctor left the country, then they forgot about me.

Ro
Review №99

Ambience is great! Dr Vrolijk is professional and the staff is approachable and friendy.

em
Review №100

This is my second time for me to do some tests with the AMAZING and caring Ms. Soraya. She has a avery special way to make you feel relaxed and stressless, I really admire her approach and kidness.A special thank to Dr. Mnio and the front desk ladies for scheduling my appt in such short notice.Imene Z

Information
11 Photos
100 Comments
4.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.gncdubai.com/
  • Phone:+971 4 429 8578

Categories
  • Counselor
  • Neurologist
  • Doctor
  • Hospital
  • Medical clinic
  • Psychiatric hospital
  • Psychiatrist
  • Psychologist
  • Psychotherapist
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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