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IndiGo Airlines office - NAVIGATOR TOURISM AND TRAVEL
Dubai, United Arab Emirates
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Comments
Se
Review №1

No response after 5pm, when I called indigo UAE customercare, they are saying office has been closed, please contact indian toll-free number,And no prior information about flight postponed,When u operating flight from UAE,u have to respond the call in customer Care UAE,why should I call to India number,strange,

Ni
Review №2

Calling their only number showing on website 043216900 no one answer the line since 3 hrs. Indigo should exit Airline business and continue with their Britannia biscuits only. Not fit to be in Airline business.

Ni
Review №3

Such an un-professional work force. I had my parents traveling from Kannur to Sharjah. Flight was 1.42 hours late. Then the flight held people inside flight over one hour for some gate allotment issue. Further passengers were taken to Covid test place where other operators were prioritized. Operators have no sense of responsibility to prioritize their customers for Covid test and rest of the procedures. We tried calling indigo customer service, where no one end up replying calls. Really pathetic service. I personally willnot recommend this airline to anyone. Sorry

an
Review №4

No one to answer in the customer care number provided here even after putting the call on hold fir 12 minutes just the recorded message keeps playing the message” ALL OUR AGEBTS ARE BUSY PLEASE HOLD”

Mo
Review №5

Very worst customer service. No one is answering calls. My mobile battery drained out on conitinuously calling....Better Indigo choose another agent to retain your brand name and reputation....

Fa
Review №6

Customer care service is worst. since Two days continuously calling, no one takes call. Company should look on it seriously.

AD
Review №7

Customer care service is worst. Three days continuously calling, no one takes call. Company should better to close the line.

kh
Review №8

Poor customer service.Rude staff in sheikh Zayed office-Navigator 2nd floor.Any question asked has only answer not aware of it.I will never use indigo again.Waiting for indigo team action on your staff in sheikh Zayed office.

C
Review №9

Cheating company Indigo Airlines. Please dont choose them. They robbed passengers. 7kg and 1 laptop bag fee but they took AED 540.00 for only 4 kg extra in my luggage. Even they measure laptop bag which is free but for them its not. #Dubaipolice should ban this airline immediately.

Is
Review №10

Very Poor telephonic customer support facility, gave up and tried the other email option after waiting for two episodes of more than 30 minutes each. Annoying.....

Su
Review №11

Customer care service is worst. Three days continuously I,m calling, no one answer my call. better to close the line and run away.

Sh
Review №12

This airline doesn’t have a reliable point of contact in UAE and even if you reach them, their service is worst. Try not to choose Indigo.

Ri
Review №13

There is nothing WORST than 04 321 6900.100 calls & not a single call answeredAs mentioned - Its a sales Office.... Is this the way SALES ARE PERFORMED ??? Moreover +919910383838 is switched off.

An
Review №14

Customer care service is worst. Three days continuously calling, no one takes call.

Ys
Review №15

Trying to call customer service. Its showing always busy. Waited 10mins on hold but nobody received the call.

Mi
Review №16

Worst customer service staff. Not answering the questions and always telling to book online instead.

Sa
Review №17

Me and my family want to take washing mashine PS-1100KJ so please reply me can i take this washing mashine check in baggage

Ta
Review №18

Horrible customer service... No one ever picks up a call.

Sa
Review №19

Got my issue resolved pretty fast

kh
Review №20

Worst customer service .i will not choose this flight in whole my life if they take me free also i will not choose.

Fa
Review №21

They never receive call , no chat service such a poor service

At
Review №22

Horrible website n no one picks up the call

ki
Review №23

Worst customer service staff on here. Dont choose this service.

Sa
Review №24

Awesome..

em
Review №25

No professional staff 🙄 very bad

Dh
Review №26

Poor responses. They dont even pick the calls.

Be
Review №27

I was a passenger in Kochi Dubai flight. excellent services Thank you

Ab
Review №28

Good.

So
Review №29

Worst customer service not attending the call

Sa
Review №30

👍🏼

Ri
Review №31

No one to reply on customer issues...

Hu
Review №32

This location not correct indigo office in bur dubai

Ra
Review №33

Customer service no one is answering call

Im
Review №34

This location is not correct , office near to emirates holiday .

Hi
Review №35

Thanks for indigo officer leady

Sy
Review №36

Good Service and Hospitality

Au
Review №37

Average service

NA
Review №38

No one answer call

Ha
Review №39

Good

Qu
Review №40

Good service

Information
1 Photos
40 Comments
2.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.goindigo.in/
  • Phone:+971 4 321 6900

Categories
  • Corporate office
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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