Worst company ! They work hard to insure ur life is harder than it already is ! And the building management would never speak to u ! P

I just had a satisfactory experience with Three60 Communities team,Im special thankful to Miss. Neha Borkar for support on my query with Knightbridge court. the response was very fast and helping.Im not hesitant to approach them again for up coming concerns.Thank you so much.

I had a marvelous experience with Mr. Faris Iskander with Hydra Village Properties. He is a true professional, very approachable and understands the client requirements. Thanks to Three60 Communities particularly to Mr. Faris.

Hi, My husband and myself had a wonderful experience dealing with Three60 communities. the gentleman, Faris was very forthcoming with information and made us very comfortable processing the formalities for the handing over of the villa. His customer service was excellent, made us feel very special and he went over and beyond to ensure that the handover of the villa was handed over professionally.Thank you Faris -Fatima Barbosa - hydra village

I truly believe theres always a solution to every problem.Thank you Ambika Raj for taking extra effort in looking after my queries/concerns and for thoroughly understanding the situation.I felt your sincerity and you are truly great with what you do. I am really impressed.I know that you are facing a lot of challenges with SC Defaulters. For those tenants who doesn’t seem to care, please be informed that delayed/non-payment of potentially deprive your community of the funds required to continue the supply of essential services such as common area maintenance, air-conditioning, security, street lighting, and irrigation. I know that this is not our obligation as tenants but a kind reminder to your respective agents/agencies about this matter will surely make a difference.At the end of the day, we as tenants are the one’s using all the facilities in the building and will surely regret if no one will be there when we need them the most.Thanks again Ambika. All the best and Keep up the good work.

Amazing Service ,.I would highly thank Lilibeth for all her support and assistance.She is always supporting and answering all Inquires , truly professional and active on every case .I did many clearances and NOCs with her.I recommend her and recommend Three60 team .Thanks for all the support

I would like to thank Mrs. Ambika Raj who managed in very short time, to change drastically my opinion about the quality of services or communication with some of Three60 team. Her availability and responsiveness and clarity of explanation in the time of conflicts, has exceeded all my expectation and of course has led to the swift resolution of many service or payment related issues. Very professional, she loves her work, she helps her team and her customers, and she is a great value for the company and for us the landlords and tenants at Spring Oasis. All the best and hope we keep Mrs. Ambika service model and quality, evolving and spreading in the Three60 company....Thanks Ambika.

I would thank enjeneer Fares for his great assistance.. he was very helpful

Kudos to Mr. Faris for a well accomadated representative from three60 community Abu dhabi.. He is very professional in handling clients. He is making sure the clients understand properly the procedures and he put a lot of effort to accomodate the clients.

Very bad management. It took them one full week to respond for my request to investigate for leakage and to notify the owner of my neighbors flat to fix it. More than 10 days and still the prob is not solved.

Shoutout to Ms. Neha Borkar for being so helpful and responsive in assisting me for obtaining clearance letter for Jewels! She made the whole process quick and was always there for assistance. Definitely a gem for the company! Good job!

Not recommended to deal with them at allCustomer service not well trained ,not helpful and the building services getting worse day by day !!

Very bad service as they give same apartments different renting prices specially during a very tough situation COVID-19 and reduction in salaries, me and my friend have the same apartment with difference of 5k and renewal gap period was two weeks or even less. Agents are not helpful at all they just keep my requests on hold for long time with no solutions or help and agents don’t answer their phones once they receive the cheques. They informed me one week before my due date of my contract that there is no revised price! They kept me waiting for nothing and i couldn’t get the option to search for a new place so I was forced to sign with Three60 because they didn’t informed me before 3 months.Maintenance since two months no one came to solve my issue till now I’m calling them like I’m bagging for the service.I already contacted call center and they refer to the same staff who already not helping me.I already sent an E-mail to Three60communities but they sent it to the same staff who didn’t help me from the beginning.This is the last year for me with anything related to Three60 company I expected more quality and efficient work but I’ve seen better service from ADCB real estate etc.

Delt with a lady called Lellibeth. Was extremely unprofessional, not helpful, and rude. Took her one full week to provide a move out permit whereas took 1 hour to get a move in with a different management.

Excellent community and facilities. Always in immaculate condition and the communication from Three60 has been better than expected :-) lovely place to live.

Highly professional staff that are also cordial and approachable, you will sense this throughout the various levels of management.

Very approachable staff and highly professional

Very bad customer service. Company only cares about sending invoices. Reaching someone to talk to is not not possible. Requests are simply ignored knowing tenants have no other choice than to stick with them. I seriously suggest you to think twice before moving into a building that is managed by Three60. Worst experience in the UAE so far.

Very professional and courteous staffHad a great experience with Three60 communities -highly recommend it to anyone whos looking for peace of mind .

Extremely poor service from this company, I would definitely avoid at all cost moving to any building that they are managing, I moved out of Scala tower for 3 weeks already first they refuse to pay me back my security deposite and second they didnt stop the service even though I have requested for that many times, very very poor communication as so many follow ups was promised and ignored.

Extremely disappointed with their customer experience. I moved out of Scala Tower on 4th May and I still havent received my AC chiller refund. I once received a late payment reminder for the AC a day after the deadline as they accidentally sent the bill to my landlord instead of me. Yet, I have to wait for three months to get my refund. Utterly ridiculous!

I am absolutely shocked at how utterly poor the service is from this company. It is beyond the point of incompetence and borderline intentional self-sabotage.I moved into Marina Mansions at the beginning of the year and since then have called upwards of 20 times and emailed upwards of 50 times. Spoken to 7-8 different people all regarding AC billing and making payment.There is an problem with the meter and they can not for the life of them solve this simple issue.After 7 months, they proposed a flat monthly rate which is double the historical billing. NOT ACCEPTABLEComplete lack of customer care. No calls back. No email responses. Seems to be no accountability at the company.Horrible, money-grubbing, useless, incompetent company.

One of the worst experiences for any tenant

A complete shame .I left my flat in Matrix tower 2 months ago ( 16th of April, 2020 ) , and I still didnt receive any communication about how to get back the deposit , which is also avoiding me to get back the flat rent deposit . ( despite more than 10 calls and 40 mails for asking details )As a plus, I know that a new tenant is renting the flat, and I still dont know if he has got his own account or if its getting invoiced on my account .Dont want to think if something would happen now to the AC system in my old flat : who will be charged / responsible of this as the tenant and the person with a AC contract are different ?The worst service ever .Luca

For Scala Tower. Avoid at all costs. I wish I knew about this company before I moved in. Slowest and most disorganised company in Dubai. Waited weeks for chiller connection. Chiller payments not updated for months then received a big bill in the end.Had to chase them on moving out day with various calls to different people and re sending everything, even though I sent all required documents ahead of time but the lady in charge of the building never replies to e-mails or calls, from both me or landlord office.Security in this building are so strict, almost invasive, I even had issues getting a painter in, even with my permission and presence.They never reply to e-mails or calls. Embarrassing to say the least. Really dont bother renting from them.

Good and helpful service!

Choose entrance C and they are on 1st floor i met jodin she help me a lot very friendly staff

Provided services are inefficient, slow and completely unprofessional. cant call them, all issues can be addressed only during visit in office

Very complicated procedures

The worst servive experienced ever. Thanks to three60 Im going to shift to another location.

It is not difficult to locate the building, but to reach Three60 office, I had to walk for 5-10minutes...most of the buildings in dubai is vertical and but this building is horizontal. I could see many staff sitting idle and chatting while the customers are waiting to get simple processes such as registration of tenancy contract, paying fees etc. Most of these processes can be done online to save valuable time of their customers. Customer service is pathetic...

Third class service. renting a home in kensington manor and all floor drain water comes to my home.. no action and very rude behavior. moving out from 360 community management building

Recommend do not rent any place under their management.They ignore any complain in the building.Moved out more than one month and so far didnt receive AC deposit back.

Great experience with Three60 staff, fast response and professional.

The worst experience I ever had being within the real estate market in Dubai for 4 years and representing owners of different high-end properties in Dubai.Absolute lack of knowledge and communication. Extremely poor customer service and business ethic and proficiency. Had to deal with the representative called Reylyn who never ever picked up the phone and could never provide any efficient advice.Have a strong feeling that the company is nothing but money-oriented without anything to do with customer service.Would recommend to think 10 times before buying any property which is in this company’s management pool.

For Cayan Tower they are the worst, good luck if you are unlucky enough to be managed by them

Have you ever forgotten about the building? The walls had already been forgotten when the last time they were painted, I don’t remember when the building didn’t stink of rubbish from the parking lot. Here homeless people come to sleep, how can you leave the car if there are always strangers here. I personally am afraid that I would stay in the morning without wheels or break the car.

If there was an option for zero I would have chosen , I own a property in Marina Mansion managed by this company , we pay dh 45,000 service charge a year , I don’t know where our money goes , the building is deteriorating , sewage water flooding reaching apartment , passage ceiling falling , see picture , tenants are leaving , they don’t answer calls and talking to managers not allowed , it is a disaster , RERA takes long time for any case and they are taking advantage of this , I want to take this company to the court .... need more support and evidence ...please help .

No one answers the phone, no call backs, extremely slow email reply, if any. Yet management fees HAVE to be paid on the due date otherwise penalties are enforced. Penalties should go both ways - if they arent managing your building correctly (at all), then why should owners pay the requested building fees in full?

There are problems not only in the parking lot, construction waste has not been taken out to date, it feels like they forgot about the building for a long time, or rather didn’t even deal with it. What do we pay money for? How much can you tolerate it. I will sell the apartment and leave it, and initially everything was fine.

Urgently need to change the management company, the house and parking in a terrible state. Id rather leave the car on the street than in this garbage. Here the stench is terrible, there is rubbish everywhere, I get out of the car and am terrified. Nasty smell rises in the room. Urgently need to change the company. Yana want to live in such a mess as here.

Very happy with the Community service

Now ac is working fine I am deleted my post

Soon there will be a complete disaster, there was already a water breakthrough, but on the first floor, and if it jerks to 15, and no one will be? All our equipment, documents and values ​​will be destroyed. Who will restore everything? Behind the building at least someone is watching? for what we pay that kind of money - we are not safe. Everywhere garbage.

The impression was that the management of the company, which owns the building, forgot about its obligations to take care of the working condition of the building and brought it to a deplorable state. At the same time, they do not forget to demand timely payment of rent. It is very difficult to work when there are dirty and unpainted walls around, on some floors there is no lighting for years, elevators work with frequent interruptions, and cockroaches run around the desks. Plus dirty parking, where there is not enough space for employees who rent premises here. And when will the construction debris, which spoils the already negative appearance of the building, be finally removed?

Very efficient building management company in UAE

Very poor response to our complains in building Autumn 2 block A

Worst customer service ever + nobody can be reached on the phone - this company is Dubai unworthy !

They are shifted do payment online

Best real estate company in uae

Worst service company in Dubai, no one want to answer his phone, and they need to teach their employees how to speak with clients. Very BadGoogle should add negative stars

Can’t get the right word, but it’s like a garage that was turned into a business unit, poor location

Horrible service!!! Impossible to get your calls or mails answered!

Try calling them, I dont think they actually have a phone, which is embarrassing for such a company

HI I WANT TO RAISE A COMPLAIN PLEASE, OUR BUILDING IS IN DETROIT HOUSE AND I CANT GET TO CUSTOMER SERVICE I HAVE BEEN CALLING FOR AGES

Very good service

Parking and building accessibility difficulties

All teams are working hard to address customers concerns

Good service

Well responsive and good FM

Excellent

Quick response

Nice office, very cooperative staffs

Very good in changing location

Not nice

Always not answering. .. 😈👿

Worst service

Great job for the 360-Hydra team regarding villa delivery and snagging, great work everybody.

Just got handover of my villa in Hydra village through Three60 Communities. Three60 Communities staff are doing a very good job and are assisting their clients very nicely. At the time of handover on 12 September 2021 met Mr. Faris Iskander who assisted me and gave an excellent service. Bravo Three60

Exceptional service and dealThank you very much, Faris Iskandar, for your kind treatment and your follow-up to facilitate the procedures for handing over the housing unit in Hydra Village.

Very good attention especially by Esperanza!