I come to this Nespresso Boutique at least once a month. It’s nice and a cozy place where to get anything you need from Nespresso. The lay out is great and spacious. I bought their cups and tons of coffee. My friend bought me the machine and I’ve been using every single day. I wish I could bring it with me everywhere ☺️ The staff at the store are quite helpful and they always make me a nice coffee when I visit.

Had such a great experience & the most delicious cold coffee. The lady was so polite, helpful & also told me how to make that coffee at home. Highly recommend this store.

I strongly believe the sales agents in this branch are doing their best to ruin Nesperssos credit and brand.I was waiting in the shop for 13 min to place my order. Nobody even bothered to approach.As I can see in the reviews people disappointed from their service.Its a shame!

I went there to by a new Nespresso machine. They have many options. Good offers for this shopping festival. I was welcomed by Mr. Yacoub. He was of a big help. Very patient to answer all my questions, and gave valuable advice. Very professional and polite team. You can find here many options for machines and endless coffee flavours.

Very poor customer service and technical support. Recently I bought from them a machine then Ive notice a water leakage from the machine then took it back to them to solve the issue and then told they going to take to technical department and they promised me they it going to be fixed within 3 to 5 working days and its almost half a month till now did not receive my machine. Ive called the technical department twice and they told me they going to call me back but they never did.

Sends me back to Vienna being in here. The money i spent i this place. Incredible. :-)The store is the same as Vienna. Theyll give you a free coffee if you head to their bar. Itll perk you up for a few hours giving you the Clooney effect.

A coffee lovers paradise! Great service and range of coffees.

Lovely place, kind and helpful staff .

Best branch in the UAE despite the fact theres barely any branches around d the country, still bigger than the ones in Abu Dhabi but you guys need to branch out of Dubai mall cuz getting in and out of the mall aint easy.

Nespresso is a coffee standard. Ive been drinking this coffee for a while and expreriece is amazing. Mall of Emirates Nespresso boutique is my favorite place to refill coffee stock, service is top-level!

Horrible customer service! Visited 2 days ago this store to purchase coffee capsules and was treated like poor homeless person enter to ask for food.. Sales lady were showing her nose up like she is super boss and don’t have time to sell me capsizes for 300 aed .... very disappointed....I became Nespresso client few weeks ago and was not expecting this kind of attitude from this high level of coffe boutique not cheap place....

Beautiful outlet this is on ground floor right next to the village area. Staff is always there to help you picking up best nesspresso!

Best place to get all coffee questions answered and the best products

The coffee is nice and the staff are always helpful and friendly!

Did not visit the new branch yet

Spacious retail location displaying the various Nespresso coffee products.Theres is a tasting area for those who want to try newly introduced capsules or want to widen their coffee experiences.The shop also carries out repairs and delivers spare parts for existing Nespresso machines.

Simply amazing coffee refills

Best coffee they have , I really recommend to visit them

ITS GOOD BRAND AND NICE SHOPS SINCE AM USE IT FOR MORE THAN 3 YEARS , BUT WHEN IT COME TO MAINTENANCE AND SERVICE THEY WANT MAKE MONEY INSTEAD THEY CAN SATISFY WITH LITTLE PROFIT WHEN I CALLED THE SERVICE CENTER TO ASK ABOUT MY MACHINE WATER LEAK I HAVE BEEN TOLD THERE WILL BE CHARGE OF 315 AED AND THAT IS TOO MUCH ,,, HOPE THE MANAGEMENT WILL REVERT THEIR MAINTENANCE POLICY IF THEY WANT REALLY KEEP THE CLIENTS HAPPY.........................................

Avoid this shop. Its mgmt has run it down with an abject failure to restock products and a single (Egyptian) shop assistant who is evidently bored with his job and decidedly unhelpful.

Great place go buy nespresso sleeves, and has great offers, The staff is really friendly and helpful, dont be intimidated to ask about anything as they will be glad to help.

Its amazing. First time visit . I love this place

Best Nespresso in Dubai

I visited your shop at Dubai mall on 14th November 2018 , and i would like to give my honest feedback about Sales lady Called Sindy(chinese) who was assisting us during evining time,Sindy was very friendly and professional,welcoming us and offer a coffee tasting ,she was able to creat trust with us by giving her honest answers to our requirment ,Sindy shows a great knowlege of product also was able to assist us to buy a Expeesso machine .and cupsuls.She realy made us happy with a service and product.Excellent customer service and deserve 5 stars.Wishing Nespresso more success worldwide.

Great Coffee selection. Very tasty and delicious flavours. They sell coffee capsules and coffee machines.

Brilliant spot for all you coffee needs including a lovely little tasting bar

They should run some promo or discount for loyal customers

I was just there, it’s 11 pm barely any customers and I waited for at least 10 mins for someone to help me and they didn’t. Very slow service and bad customer relationship service. Seems they don’t care if you want to buy or not.

Got from them milk frother , very nice

Nespresso I love you, our new machine is awesome 👍👌

Any flavor of coffee must to buy .

Only 2 staff available. I had to wait longer than usual

Great and helpful staff and assured availability of all the products

Excellent customer service, amazing machines & Great coffee

Very well located, you can still see it from the outside, good service and very clean

Horrible customer supportDon’t recommend it to any one

The perfect coffee, best service, wonderful store

Nice place for coffee connoisseur

Loved it 😊Helpful as usual

They send SMS spam to you without your permission.

Good customer service support

I Sim0ly Love Coffee... This is the best

Nice shop and helpful stuff

Only the best coffee

One of the best & biggest boutiques in the Middle East.

Service hours are incorrect. Closes at 2300, not 2400 as indicated.

Amazing customer service. Takes initiative and responsive.

Professional and courteous staff

Best store for nespresso

Very good place with good stuff

The best

Gr8 customer service

Best coffee Love it!

Everyone helpfull

For all coffee bean lovers.

Great

Very good Coffee

The best place for coffee

Great shop

Overall amazing.

Excellent service

Nespresso!

محل لديه جميع نكهات القهوة واسعاره تعتبر مرتفعة على حجم القهوة الصغيرة اضافة الى بيع المعدات الخاصة بالقهوة

The workers are cooperative, but the prices get better firstly ,,, they are distinguished by the possibility of trying flavors for coffee

If you like coffee ... you must visit this specialized boutiqueIf you like coffee ... you must visit this specialized boutiqueאם אתם אוהבים קפה ... עליכם לבקר בבוטיק המתמחה הזה

Very beautiful and offers free coffee to try

Magnificence, all kinds of coffee capsules are available, terrible coffee machines, clean, excellent staff

Unique place to take and buy coffees of origin from all over the world. The machines are specially developed for their capsules. Accessories sold on site provide a special and chic charm for coffee. Great service and personnel trained by the company. Thinking about nature advise and donate bags to collect and weave the capsules used.

The coffee machines are excellent, their prices are good, and the capsules are excellent. I hope you will make offers and discounts

Lovely

One of the best coffee shops in the Emirates

For the sale of coffee specialized in the famous brand Nespresso

Very good, worth a try

Beautiful capsule No. 8

The coffee is delicious, it is better if you put some kind of ice in it.

The crew is helpful

How are the prices next January, I want 290 or 300, can I find my order

Great coffee for them

Awesome pious

World class coffee

Super cool free café

The best branches of Nespresso ❤️

👌