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Balmain - The Dubai Mall
Dubai, United Arab Emirates
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Is
Review №1

Unfortunately the experience was extremely bad. They lied to my girl friend and sold her allegedly size 12 US in this specific store it ended up a size 11 US. You guys did a bate and switch just to make a sale. Your a bunch of low lifes who have zero integrity. I could even care about the money its strictly principle.Hope everyone is very cautious of shopping in this specific store in the dubai mall.

Sy
Review №2

Great quality products but not enough selection. Went their to buy a full suit and they only have blazers.

Mi
Review №3

I bought a blazer in Dubai Mall which I have been saving for months to give as a gift to my best friend. The design is so classic, I love how timeless it looks. I am thankful to the sales person who assisted me during my visit. I will definitely come back to check more of their items.

Li
Review №4

I am Balmain fan because of its classic & edgy vibe that falls right into my style. I visited the Dubai Mall branch and surprisingly they have lots to offer. I planned to just look around but I bought two white Balmain t-shirts perfect for any smart casual outfit.

Ra
Review №5

Fake store, not real Balmain. Terrible customer service and wont accept returns.

Fa
Review №6

My rating is nothing to do with the brand. It’s for the customer service experience. The staffs are so laid back, not interested, not bothered to convert a walk-in into a sale. They know that people will come regardless. Why to even employ such people who are there merely to sabotage a brands image. Put up a Vending machine instead..

Va
Review №7

I bought the classic blazer in Balmain Dubai Mall Branch. The sharp tailored & exquisite fabric is worth the investment. I will definitely check out other items next time I visit.

Ke
Review №8

My friend told me he wanted to buy a Balmain shirt but hes still saving for it. He was so surprised when I gifted one on his birthday. I am thankful of the staff who helped me decide which shirt to buy.

Ja
Review №9

I like how affordable the clothes and bags are in this shop! I was so torn between 5 shirts that it took me about half an hour thinking, but the salesman did not hesitate to assist me.I dont understand why people are saying that they are fake. I honestly think that Dubai Mall will not let the shops in their mall to sell anything fake as it will affect their prestigious name.

Am
Review №10

I really like the sweater I bought at balmain shop..the fabric is super comfortable and its perfect for the winter weather. The striped design at the sleeves are nice and great for a smart casual attire.

pl
Review №11

Do not buy anything from here especially emirates mall branch , the returns process is the worst- they will take the product back if there is damage caused by washing and then proceed to take up to a month plus to get a simple decision made in whether they can offer a refund. the staff attitude stinks and they offer no solution apart from sorry sir /madam with no solution provided or they wish to argue with you and speak over you ( balmain must be so proud) - as for the store manager he will assure you he will keep you posted up until you call again and his answer is i have no news for you so why call !

Jo
Review №12

For you that you are thinking something going wrong with the prices YOU ARE RIGHT THIS SHOP IS FAKE THE OWNER OF THE SHOP HAD BOUGHT THE FRANCHISE NAME OF BALMAIN YEARS AGO AND HE SELLING FAKE UNTIL NOW BALMAIN HAD LEGAL ISSUES

Sa
Review №13

Fake store, fake stuff, liars saying “its all real, we can’t sell fake stuff sir”!!

Kh
Review №14

I would say I’m extremely savvy and I’m comfortable when I go to buy Balmain items in Dubai Mall and I get a fair deal though sometimes I really have to tag along in the busy crowd inside the shop. .some people who are claiming its fake but the Shop has already brand identity for sure it goes through a process of authorize license or paper formalities or whatever it called .. I’m a frequent buyer of balmain in Saint-Honoré Paris too and they have pretty much the same collection..probably the same operator

纪健
Review №15

Salespersons were nice to me there. However, they need to do a better job providing info about return and exchange. I had an event to go to so I grabbed two blazers then one worked out and went back the next day to return one, they said they don’t do return they can only do exchange. So I did and exchanged, the manager working there was kinda grumpy, I didn’t know if he was mad at me or at the employees there. Awkward shopping experience as I work in retail.

Ta
Review №16

This store is fake, before you start splashing out here! All the garments are made in China, hence why it’s a lot cheaper and they have sales on 24/7 all year round. I have checked their certificate, nothing official from balmain, and isn’t even listed on their website as having a store there. So I would stay clear, and not believe the employees word “sir we are genuine balmain store” “we cannot open fake in dubai mall”Well they have clearly.T shirts that are £300+ in the UK, are £90 or below.!Don’t get fooled,“If it’s too good to be true, it usually is”

Ap
Review №17

My son went to Dubai for a Business trip last October (we are from UK), and bought me a Balmain shirt from balmain in Dubai Mall. It was too big for me. We contacted their shop, and was told that we can have it changed on my sons next visit, or whenever a friend of mine will. We kept the receipt and had it intact just to make sure. MY co-worker went there this month and I have sent with her the shirt. I have received a perfectly fine, comfortable shirt. Thank you for the wonderful customer service, Balmain dubai mall!! I wish to visit Dubai also

Sh
Review №18

I was so surprised there is such a huge price difference in Dubai compared to the rest of the World when it comes to Balmain product prices. Luckily I got there when there was a sale event going on and got even more discounts. Bought multiple pairs of jeans, shirts, suitcases and shoes.Must visit if you are into Balmain. The sales staff is very helpful.

Tr
Review №19

I bought a black silk tie for a gift which is very nice. All items are good quality & the staffs are accommodating.

Sa
Review №20

Very happy when i visit it was on sale! i got my Balmain Jacket. a lot of shoppers inside the store and i expect i will not be attended but the sales staff are very accommodating able to attend 2 customers at one time and we both are satisfied.

Ly
Review №21

Superb! I personally love the brand as they have the best affordable formal clothing which is trendy enough for someone who likes to look fashionable in their office attire.. the best stores are in The Dubai Mall :))))

Mo
Review №22

Very bad quality and bad customer service. I bought a shirt from the store for a business trip. After washing it without even wearing it once, the shirt was teared! When I tried to return upon my return, the store refused to replace it and the manager was speaking in a very arrogant and unprofessional way. My first and last time dealing them.

Kr
Review №23

I purchased various items and within 12 hours I requested a return of the items in same condition for refund and the store manager is refusing to refund, only exchange. I have now lodged a formal complaint at the Ministry of consumer affairs for redress.

Ka
Review №24

Amazing quality and super nice staff. How can someone say it s fake store??? I love it . Sale now on

عب
Review №25

Over priced and over marketed. Dubai mall has t-shirt for 500 but Dubai frstival has shirts for as low as 50 aed

nz
Review №26

Basically the store belongs to the company Paris group which got the licence from haute couture brands like balmain for producing own clothing (made in china) and adding the brands name on it. Thats why they can sell their products that cheap under a dramatically quality loss. I bought a Balmain tshirt for around 120$ (originally it wouldve been 260$) and after the first wash, the tshirt has twisted extremely. Its not illegal in the UAE so I wouldnt call it a fake but I also wouldnt recommend buying something from the store. Also (which is funny to me) are the haute couture brands trying to distance themselves from this company although theyve sold the licences themselves to Paris Group.

Fa
Review №27

First of all don’t get tricked, the brand Balmain, Pierre Cardin and whatever they sell are all fake. Long story short, a company in the middle east called “Paris something” has bought these brands for the middle east. With that being said they can do whatever they want to the name of the brand. Majority of their products are made in China and some of them even have errors with the tagging. I bought a “100% full cashmere coat” from Balmain store in dubai, took it downstairs to the souq where they have cashmere specialists and they told me its not real cashmere. Now this jacket was marked for 11,000 dirham, i bought it for around 3,000. When i spoke to the manager mr Hassan about it, not only wouldn’t he provide me with a refund but also was extremely rude about it.There are more stores like this in Dubai Mall and else where in Dubai.

bl
Review №28

FAKE FAKE FAKE, if you dont believe me go to the balmain website, They wil tell you that they dont have their own store in the Dubai mallDo you really think Balmain will give you 75% discount all year round. Hahahahaha : NO

Sh
Review №29

Yes its fake. Its made in china and if you call balmain they will tell you it is not their. the items that say leather are not real leather. many mistakes on spellings on the tags. completely fake

Pr
Review №30

Fake store!! Giving massive discounts all year longNo real balmain store in Dubai

Sa
Review №31

Guys I have spent thousands of pounds in this shop this year and just come to realize that it is indeed selling cheap quality items which are made in china. The staff were adamant that it is not fake and the house of Balmain has cited Balmain in UAE as their partner but not related to them. Basically, they sold off their name to a cheap operators in the UAE who charge just under half of the European prices. Amongst my large range of purchases are these Jeans which I have only worn a handful of times and the letters have come off (see attached). What annoys me the most is that all my items clearly say made in paris on the tags. I am quite disturbed and disappointed and needless to say I have written directly to Balmain Paris.Scandalous.

an
Review №32

Fake store, fake itemsIf there was a minus star, Id give it

Am
Review №33

The employees are so rude. They started by body shaming me indirectly when trying on suits. Horrible customer service. Clothes are decent but the customer service makes u turn ur back away from this store. Disgusted.

Vi
Review №34

Everything is made in China! Do not send a cent here! We asked for a refund but were denied because we were told, we should have asked where the merchandise is produced.

Au
Review №35

💋Satisfied customer!I really like the way of style and design. I took a chance to take a photo of this shop in dubai mall.

Au
Review №36

The first time I visit the shop . I was so impress with the service the staff are really helpful and friendly, its a very welcoming place they really give you time and space to decide.

si
Review №37

The staff is arrogant and not helpful. I had gone to buy from Balmain but ended up buying 4 jackets and 3 shirts from the store next door .

Li
Review №38

I highly recommend to shop this brand everyone who shopping any mall in dubai ...Lots of varieties which i really love (✿◠‿◠)

Ro
Review №39

Poor sevice .. balmain Customer doesn’t helpSays dubai balmain is not their!I bought a luggage bag and it’s lock is broken nowNo customer supportPoooooor0 star

Ch
Review №40

FAKE STORE, do not buy from this store!! All products are made in China!!!!!!

Ro
Review №41

Fakestore - 75 %Now I know why !!

Me
Review №42

This is a Fake shop !There products are made in China and I have confirmed with Balmain from there head quarters that this shop is not authentic or authorisedFAKE SHOP FAKE SALE you’ll see a sale on all year around because it’s fake

La
Review №43

I recently bought a trolley bag from this shop and I absolutely love its design!

AY
Review №44

They have good items varities of design and good material quality.

Fi
Review №45

Full respect for the sales man who did a great job and assisted my husband for almost an hour with wide smile...

je
Review №46

Great shop with a wide collection of trendy clothes.Ive also notice the ambience and great choice of music.

Va
Review №47

Fake store attention, is not an original Balmain shop !!!

Li
Review №48

Vary bad experience. The staff rahul in Dubai mall very bad and rude

Mo
Review №49

Amazing price with great quality , my experience was great at dubai mall Balmain shop 🥰

Da
Review №50

Do not buy anything there. Its fake and they are thieves. I still do not have my money back and no sweater.

Da
Review №51

I love this brandBest qualityBeautiful products

Ed
Review №52

Fake store, fake clothes, false sellers, absolutely to be avoided !!

Ma
Review №53

The suits and attire are first class, I will be back again soon. 🤗

jk
Review №54

The one in the fashion avenue is the legit one. other one is manufactured in china, what a joke of a brand.

Sa
Review №55

Fake clothing do not buy all from China owned by a Syrian a total con beaware

To
Review №56

Selling fake designer goods, avoid at all costs

Pr
Review №57

Price type of clothes I would say fantastic 👍

Mi
Review №58

Great place for quality shoes and bags 👍👍👍One of my favorite.

To
Review №59

These are fake products that have nö connection to the real balmain

Ti
Review №60

Sales people can be rude and I was rushed both times we were at the store!

An
Review №61

Fake

El
Review №62

The watch I bought is nice.

Mo
Review №63

Rude serviceFake clothes and refuse to give refunds

Ma
Review №64

Very suspicious business. Need a E-mail so can get in contact with them.

Os
Review №65

Nice store, the staff was very helpful

Io
Review №66

Lux. Tha Best in tine! Trie WebDollar.io THIS IS THA NEXT BITCOIN!

Em
Review №67

Balmain is very good brand ❤️❤️❤️

K
Review №68

Fake!!!! Bad quality

Se
Review №69

Fake and lying

TO
Review №70

FAKE FAKE FAKE

Se
Review №71

Repeatedly had to ask for help.

ih
Review №72

Fake fake fake

Ro
Review №73

Good

Ph
Review №74

Attention! All fake

Sa
Review №75

This is not an original item.Discounts 30, 50, 70 are a year-round attraction.Much has been written about this on the Internet.And do not even try to take this game just for fun or for show-off, it is also of the most terrible quality.And there is no return and guarantee

Ek
Review №76

They explained to us that this is a franchise, an original product, in Dubai the tax is several times less than in France and the prices are appropriate. We also see that there are most often not the latest and penultimate collections, but the classic ones. If you know all the shops in this mall, do they only get this one that is not original? Tk others are not in doubt. This is not the one to be fake

RW
Review №77

I bought suits from Balmain Paris very cheap here: € 260 each! I love Balmain: perfect quality with very fashionable cuts!The staff in this shop is very courteous because they know they will sell something. The shop is one of the smaller ones, very full of goods and often also with customers, but it is worth a visit!

Lo
Review №78

The restaurant is small but well-stocked. Personally I also recommend underwear that has a higher quality than other brands. I bought for my son and he certainly has a fantastic success.

Me
Review №79

That fake I bought a sweater from them, authenticated in France and it is a fake. Check the seams inside compared to the pictures of the real ones on the official website. Dont give them € 1 to their thieves. Expensive for counterfeiting ...

br
Review №80

Especially do not go there are fakes they have a balmin license but sell fake.Contact balmin in paris he will tell youShameful !!!!!!!!

ja
Review №81

Excellent attention, excellent quality, some items have good prices, although it is a very expensive store, it is worth it !! I recommend it

Va
Review №82

Ultimate freaks, all fake, no return at all

s
Review №83

Cool

Ta
Review №84

UAE clothing store in Dubai

Mt
Review №85

All false, dont buy anything

El
Review №86

Staff helpful and willing.

Fa
Review №87

Splendor discounts do not miss

Ma
Review №88

Scam in dubai mall

Information
9 Photos
88 Comments
2.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.balmain.com/

Categories
  • Clothing store
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
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