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KM Garage - Al Quoz Branch (Royal Cars)
Dubai, United Arab Emirates
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KM Garage - Al Quoz Branch (Royal Cars)

Comments
Ar
Review №1

Martins is good guy,if any issues go and speak to h8m and he will get it sorted for you.

Yu
Review №2

Was my bad lucky to be involved in an accident, but good luck to meet Martin to fix my car. The case was complicated and I was quite lost on getting insurance claim No., arranging car rental and getting approval to start fixing the car. Martin did inspection right away and explained me the process on claiming and car rental, which insurance company didnt do before the claim number was generated. So when I finally got the claim No., all the plans could be made clearly based on the condition of the car. I got update regularly and the rest was just waiting without headache. Finally got the car in good condition. So really grateful!

ku
Review №3

Mr Martin finds solutions, quickly. I came to get a fix for the hood of my FJ cruiser. He managed to do it in 30’, explaining simply and clearly how he would do it. I recommend for body work

M
Review №4

They get things done. Nothing exceptional. Prices are relatively good.

Ra
Review №5

Good quality repair. Scope for improvement on available space in garage.

Mi
Review №6

I was happy with the repair from the beginning to the delivery date,Mr Martins and his group was helpful . I will recommend the garage for anyone out there

Al
Review №7

I handed my car in for panel beating due to a minor accident, but needed a quick turnaround as had to leave the country urgently. This put alot of pressure on Martin and his team. Martin was always professional and presented various solutions as to how we can get the car fixed in time. Needless to say we managed and the car looks great. Thank you Martin and the team at Royal Cars garage.

Re
Review №8

5 days my car is under the heat of the sun. Some of my accesories inside the car got brittled.

Ta
Review №9

Martins took good care of my Evogue the painting job and the cleaning was just perfect. I will highly recommend the garage for anyone that need a perfect job. Am so happy

La
Review №10

Martins has given me the good service.

Bo
Review №11

Martins was Verry helpful from the beginning to the end the car was in a serious accident but the team made a great job and as I was promised the car looked better than before.Thank you Km Garage team!

Th
Review №12

Do not waste your time here. Very poor management, no one is here to take care of your car. Dont use this company. Terrible service, rude management and quite frankly not recommended to anyone!

pa
Review №13

Left my car for a paint job Nd it was done within a week.. good job done

Sa
Review №14

Am happy with the repair of my car though it took little time but the work was done perfectly .thanks to Martins

Tr
Review №15

Bad service, what ever they comitted not full fill.2 times i visited with 7 months difference, both time i am disappointed.First time visited through oriental insurance for car accident they didnt paint the area they committed then visited through carcility app for oil change but found them using open oil not as they mentioned mobile oil synthetic 5W40.Then again found engine oil they filled is less, keep an eye on them, better to avoid them.

Ke
Review №16

I received a great service on my car after an accident. Very professional. I am happy with the result and would recommend Royal Garage.

In
Review №17

Dependable place for repairing cars 😊

Pe
Review №18

The guys at this garage are super helpful. Got my car ready before the estimated time to finish. Very happy with the service.

Ma
Review №19

I am happy with Martins he had did good service

Ya
Review №20

Its a good garage to consider, I would thank Sachin who is the shop supervisor, he is really active person and always try to give an accurate details about any inquiry, and answering the calls all the time and give the needed update.

vi
Review №21

Have been to this place twice.Excellent customer service. Quality of work is top class.

So
Review №22

I was impressed by their response to our request to be quick despite a long holiday weekend. The back of the car is as good as new. Thankyou

De
Review №23

Very Good Garage. Especially Mr. Gagan he is very cooperative with a positive attitude. Perfect garage and awesome service. I would really recommend to all my friends.

Kh
Review №24

Martin provided excellent customer service.

So
Review №25

Extremely efficient staff and workmanship.It’s has been a great experience with the care post car service and the best part is their aftersales service !!Very helpful and efficient staff .A must recommendation for any car user 👍👍

Pr
Review №26

I had given my car due to flooding issues under insurance and this garage totally did a terrible job.I had to take to company service center later on to redo things. Costed me money and time.Don’t ever take your cars to this garage.

Re
Review №27

These guys are professionals. Delivered within promised time. Rizwan and the other staff were so helpful. Went out of their way to help me with something else that I needed.

Kc
Review №28

Fantastic service. More importantly the Manager Neeraj and also Sachin were very transparent, co-operative and flexible to address the issue.Immaculate work , couldnt figure out that there was as an accident. Will surely recommend

Ve
Review №29

I got my car back with excellent condition after the major issue in Engine. Thanks to Royal Cars Garage, Al Quoz.Intially, The famous garage in Dubai refused to do service and they told that it is difficult to repair. But Neeraj form Royal Cars gave me the confidence that he can do the service without any issues.Very Professional approach and timely updates on the status is plus.My Special thanks to Sachin and team for their good work. I highly recommend Royal Cars Garage for any car service

Mu
Review №30

A nice place to fix your car

hi
Review №31

There services r good and fast. They were good at information. Staff is understanding n supportive.

Da
Review №32

Very satisfied for the repair they have done. Good Job!!!

Hu
Review №33

The best garage in DubaiThank you very much Mr. Sachin 😀

Ma
Review №34

Very unprofessional service. Unreliable, no commitment to service. Highly Not recommended

Le
Review №35

Great Service, Excellent Staff and very professional. A definite recommendation to all. Please ask for Neeraj and Sachin.

AR
Review №36

Sadly had to go there because of the insurance company. They changed my front bumper, 2 months later the paint started to chip, they didn’t remove the old paint and covered it with only 1 coat.

MO
Review №37

Some of the best customer service i have experienced in an industry where it is not usually associated, along with very knowledgeable staff who gave me clear information of what was required for car to repair.Works came in on price and on time, would recommend .A garage who genuinly wants to look after its customers hoping they will return, I certainly will.Special thanks to Mr. Sachin for his services and commitmentsThank youMohit

Sa
Review №38

I have went there for windscreen replacement for my car. Work was professional and their customer treatment was also very good.

Ba
Review №39

Amazing stuff nice people, I really recommend to visit them 👌👌

Fa
Review №40

Mr.martin good work

Di
Review №41

I m quite satisfied of their work.. they are at all supportive.. i did not have any complain after repairing.. if there is any mistake remains in their work that doesn’t mean it will not be solved. happens sometime... no one is perfact here...

ma
Review №42

Very professional delivered in time very friendly staff specially gagin he was so nice and co-operative reall would recommend to all my friends

Ra
Review №43

Did my insurance job here on my Corolla 2014 model and I was satisfied with there job will bring my car for mechanical job also thank guys

Ab
Review №44

Excellent service and extremely helpful staff.

Ne
Review №45

Repaired my Pajero, car was major accident, they have done a Great job. Preferable Garage

Ah
Review №46

Good and reliable, staff are both professional and friendly.

CH
Review №47

Martin good 👍

Yo
Review №48

Good technicians

As
Review №49

Excellent garage facility. Professional workers.Staff are always helping.

Pu
Review №50

Martins was helpful

Ne
Review №51

Staff is lethargic and untrained. Owner seemed to be a nice guy.

SE
Review №52

Good service

Ra
Review №53

I think Google should add half star rating... Zero star much better.The worst experience I have ever had with a garage..Neeraj or what ever his name is... Seriously needs to work on people skills.. He is really arrogant.. And PhD in stupidity..When they have no respect for people.. They can not respect ur car as well.. So dont expect.Just because ur not paying the money the insurance is paying them.. They take good advantage of it

Lo
Review №54

I never recommend this garage! Very poor service! I had a bad experience with this garage.. and the guy name neeraj sikka.. garage manager they dont have proper communication.

Ne
Review №55

Excellent Service

Aj
Review №56

I had honda accord and their sevice is excellent and very professional.

PR
Review №57

A bad experience for my car repairs... The garage was provided by insurance company for replacing the broken bumper.... The bumper was replaced but the fog lamp and the DRL LEDs and the parking Led were ruined by them... Eventually had to spend more than I would have done through the showroom...

Jo
Review №58

Preferable workshop al hilal insurance

Ed
Review №59

The are excellent value for money

sy
Review №60

Excellent garage facility. Professional workers.

ha
Review №61

Unprofessional staff..nvr listen to customer but started shouting

Ab
Review №62

Best place to get car repair services in Dubai

Ga
Review №63

Awesome experience

Ha
Review №64

Martin help me

Sh
Review №65

Medium range bodyshop for passenger cars and semi types commercial vehicles

Ju
Review №66

My car was hit in the front, it was not my fault. My insurance sent me to this garage. I took my Mini Cooper here and had to call for updates, but still there was a complete lack of communication. I had to bring my car there 3 times over a month and insisted it still was not repaired properly. They were belligerent and unhelpful, but did do work on it each time, though I am not sure why the work wasnt done in the first place. In the end I took my car to the BMW AGMC repair and I spent 3,500 AED realigning my tyres. I have the report from BMW and am taking the complaint forward. To be fair they did some body work and it turned out quite well, though I did have to take it back to ask them to polish it so it would blend in better.

Da
Review №67

The guys just need to paint 2 bumpers front and rear, and they took 6 days. But eventually they took 8 days, just to paint 2 bumpers, they didnt even explain the reason of delay. very disappointed.

Al
Review №68

Fast service and care

Fe
Review №69

Its ok

fa
Review №70

Good garage

Sa
Review №71

Excellent Service

Ki
Review №72

AVOID AT ALL COSTS! Terrible service. Unprofessional and unreliable.

Pr
Review №73

One point garage

hu
Review №74

Honest Mechanic

TW
Review №75

Good Serious service

Mu
Review №76

Technically good in fixing the car, but service and appointments and readiness dates are very bad !!!

Gl
Review №77

Poor service

PR
Review №78

Not yet completed my cars work

An
Review №79

Good garage

Mo
Review №80

Poor

Ja
Review №81

Very poor response, my vehicle is held up there more than a week now....no follow up nothing....really tough to handle

sa
Review №82

😍😍

Information
21 Photos
82 Comments
4 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 347 6658

Categories
  • Car repair and maintenance
Working hours
  • Monday:8AM–1PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–1PM
  • Friday:8AM–1PM
  • Saturday:8AM–1PM
  • Sunday:8AM–1PM