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Autorent Car Rental - Al Quoz, Dubai, UAE
Dubai, United Arab Emirates
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Comments
My
Review №1

If youre looking for cheap rant a car . Auto rant is the one they provide cars on cheap price

Me
Review №2

THIEVES. Upon returning the car everything is okay and agreed on no extra charges. A month later I found more than AED 600 deducted from my credit card. They don’t provide any invoices. TAKE CARE.

Co
Review №3

A great quick response from auto rent. I had some issues and I was personally phoned by Mr Mubashar who quickly and efficient. They got me a new car straight away and dropped it off ever so quickly. Thanks again auto rent - really recommend this company.

Mo
Review №4

Providing excellent services for all brands and good staff to support you at all timea

Ra
Review №5

Autorent and my service manager Sandesh are awesome. They go above and beyond every time I drop off my car for service.

Th
Review №6

Good customer waiting area. Excellent customer service. Free WiFi. Quick service.

Sv
Review №7

Clean car, everything on time, deposit returned within 2 weeks. Very impressive

Aa
Review №8

Takes alot of Time. But friendly environment

Mi
Review №9

Was directed here by servicemycar.ae. arrived there and NOBODY had any clue what was going on. Didnt know what car I had when I had an appointment booked. Didnt know what service I was there for. I ended up leaving because I didnt feel confident they would keep my vehicle safe.

Pr
Review №10

They are frauds . I was shocked that they have stolen AED 132 from my credit card. Complaints filed in the police .Never ever deal with them for your safety

ال
Review №11

Very good service, their cars r in well maintained condition.. highly recommended to deal with them, their sales agent Moazam is so helpful and would do his best to make things easy for u , he is based at RAK branch

JI
Review №12

Professional, quick and efficient team. Has full range of vehicles and knowledgeable back team in garage. Offers value for money and reasonably best rates in town.

Ab
Review №13

I should say, this is one of the professional & customer friendly rent a car I have dealt so far. Thanks to Ms. Erica for her awesome support.Here, You will get a better deal & hassle-free transaction for sure. Thanks and will consider them first for my next requirement.

ah
Review №14

Good service

Iq
Review №15

A professional team for vehicle maintenance

Iw
Review №16

Approachable, reasonably priced, good quality rental service in Dubai. They even opened for us on Friday, after doing preliminary telephone booking, even though the office was officially closed. Really nice doing business with them for the second time. Couple of months ago we rented an off- road car for Oman mountain driving. Unlike many other renting agencies in Dubai they didnt charge us arm and leg for it. So far were really satisfied.

re
Review №17

Very good service.Nice and professional staffs

NS
Review №18

Excellent work shop for all your auto needs

Va
Review №19

Do not use this company. They are dishonest.Upon entry into a 1 year contract, the Autorent representative assured me that there would be no penalty for ending the contract early as I explained there was a chance that my work would send me back to the UK before the 12 months was up. He assured me I would only be charged for the period of use and any outstanding Salik charges, etc.I was told that the deposit cheques provided would be destroyed for the months after I had returned the car. Well, once I left the UAE, the company continued for the last 4 months to cash cheques - each month, after my writing.First they said they had to apply a 2 month penalty (despite was had been agreed and previously said) and then continued to cash the cheques after the 2 month penalty had been paid. All of this despite months of emails where the company simply ignored my requests and demands that they stop or placating me with holding responses subject to management approval.Finally, I had to drain my bank account to stop them from continuing to cash cheques without my authorisation and in the end had to deal with a bounced cheque. My bank has suggested I contact the police.Avoid this! Do not trust/use this company.

Ah
Review №20

5 star service

Ja
Review №21

Really good and friendly service. I use them to service my car. I have never rented a car from them.

Ja
Review №22

The WORST company I have ever dealt with. I was chasing a lady called Erica and a salesman called Ventkesh for 2 weeks via email, wattsap and telephone (with no reply) to come and collect the rental car which I had finished with and they tried to charge me extra for this. The car I had broke down and I had to get a taxi home which I have not been reimbursed for. The car which broke down had a full tank of petrol which they have refused to reimburse me for this. However if you return a rental car to them with even 5AED less fuel than was in it when you receive they will charge you. I asked them to charge my account on a pro rata basis for the rental car as I was unsure how long I required it for and I was charged for an entire month which I am still waiting for a refund for over 5 weeks later - again I have tried to call Erica several times and she is clearly avoiding me. They will overcharge you with hidden costs. My original quote for there cheapest car was 1450 AED per month and this was actually closer to 2000AED per month. Communication is dire. Professionalism is non existent. AVOID at all costs.

Sh
Review №23

Nice 😊 hospitality

Za
Review №24

Great rental company... great service... Elizabeth is the best sales agent there....Recommended to deal with....

Yo
Review №25

Very good service with affordable prices

Ra
Review №26

I rented car from Abu Dhabi and returned to Dubai Al Qouz without any additional charges. Extremely helpful and understanding people. They accepted my car return even it was after their business hours, generally they dont accept payment in cash after business hours but to help customer they made exception and accepted payment in cash too.. Needless to say their quality of car is great too with reasonable prices.. Highly recommend

Ha
Review №27

I took my car there and they worked on it without much care. Broke my reversing sensors and they have not done a proper test to the car after changing the coolant fluid. I also experienced the advisor trying to tell me that suspensions needs to placed fully with control arms at a ridiculous price!!!. I took the car to another place. They are fine but you need to have knowledge about your car so they do not over sell you. Thanks

bi
Review №28

Poor customer responsibility. I having worst and bad customer experience

Zu
Review №29

I was renting from them long term. They may be cheap but their sales team has no manners. They are rude, unprofessional, and they do not value their clients. One employee promises something and second denies it. Very disappointing.

yu
Review №30

Wonderfull customer support, warm welcomes, friendly staffs. Huge workshops and well trained technicians.

Mu
Review №31

Excellent customer service

Sh
Review №32

Good service and nice staff.

Ju
Review №33

Very poor customer service, & not clear on their fees.Do not use.

So
Review №34

Good service

Mu
Review №35

Very big space. friendly staff... Customer waiting area is just ok... no complaints... service quality is good.tip: buy cobone voucher for their service to save more than 60% on regular servicing

Ja
Review №36

Amazing service. Very good and prompt service given by Ashish & Sandesh at Al Quoz Service Center. I given my car for 40K KM Service. They called me when it is done. Also, told me about all the concerns & remedies. Very Friendly & cooperative staff. I has been using their Abu Dhabi facility for Car-Service in Mussafah. which is also good experience,,!!I will surely recommend this place for Car-Service.Cheers to the Team... ALL THE BEST.

Di
Review №37

1) located in a very apt place in Al quoz, optimally placed as it avoids major road congestions2) timing is good that the servicing duration remains upto 6pm. ( people however from far off places of 100km or more needs to start at 4pm to avoid missing the deadline ).3) Has contract with some local nearby garages so that in case you arrive after 6 pm there is a good opportunity that they can get the servicing done, ( but chances are there that the car might not be washed due to final hours of the employees to take time off.4) good servicing team - communicates well although they can be a little more efficient in giving call backs but we never know the behind the scenes pressure in work.

As
Review №38

They repair all kind of cars. Trained technicianProfessional auto service company.

Fa
Review №39

Worst company.I do not recommend you to buy a car or to do a service there. I am obliged to deal with them because my company car they bought from them. I had several issues with the car wheneve they do the maintenance you do not feel any change plus i had a wheel bearing problem which they could not find it easily i left my car as per their recommendation one day becoz of several issues and my battery died when i came back in the evening i found out that they did not even touch the car and did not even change the battery..!!! Alll they could say is sorry staff has left while i gave the car since early morning...irresponsible people ! Irresponsible CRM! Do not Trust them at all !

Mo
Review №40

Friendly staff, good infrastructure but a in a bit remote location for retail customers

Ge
Review №41

Great service ... patient and follow up on any concern

Di
Review №42

Horrible location. Can’t find parking anywhere. No one is willing to assist you in renting a car. I wouldn’t recommend them.

Ni
Review №43

Not that great experience on body repair work for car.. taking much longer than expected and work is not at all upto the standards...

Mo
Review №44

Worst service ever, unresponsive customer service, I rented a car for three months they didn’t do any service, and when finally the service guy came he refused to do the service because there was a vey small hole on the front glass, which I’m not even sure if it was there from the beginning. Unbelievable !!

ka
Review №45

Amazing service. Very good and prompt service given by Syed in Alquoz service centre.

MR
Review №46

They give cheaper rates for cars and they make extra charges for single things

Yu
Review №47

Very good service center with all equipments body shop and well trained staff

Fi
Review №48

Good place to take a car for a rent

Ja
Review №49

Coordination not proper not giving proper service.

_b
Review №50

Good

Fa
Review №51

They go the extra mile when it comes to service. They provided me a drop off when I returned the rental after a couple of weeks.

yo
Review №52

Worst experience everI’ve booked a car for a month since 2 days back , they’ve charged me the monthly fees and they hold same monthly amount as security which is exceeding 1500 AED !!!!! First time happen everToday I was shocked they brought me a different car that’s cheaper than the one I order and ask me to keep it till they bring the one I’ve booked !!! Isn’t it a scam and worst service ever !!!!!

Ja
Review №53

Best place to get car serviced.Value of money

Da
Review №54

Awesome

Sa
Review №55

Fast car auto services

su
Review №56

Autorents new Service Center has Excellent Facilities and Courteous Staff ...

Em
Review №57

Service and prices are good

sa
Review №58

Nice team coordination and best service station

su
Review №59

One of the best car rental company in UAE

za
Review №60

Good place to service cars

mu
Review №61

Good service

Sa
Review №62

No parking

Sa
Review №63

Good service

ro
Review №64

Fully equipped workshop with ample parking

Jo
Review №65

Experienced staffs excellent service

Ir
Review №66

Very good service

بش
Review №67

Nice service and good job

Aj
Review №68

Kachara .. Type.Not up to the mark

ja
Review №69

Excellent service providers

Sa
Review №70

Nice service.

sa
Review №71

Good

Sh
Review №72

Good

Si
Review №73

Excellent work and service

Se
Review №74

Clean cars with low km to rent

Ch
Review №75

Excellent service

Ja
Review №76

Good service

Ci
Review №77

Good service

Da
Review №78

Good service

Ah
Review №79

My job

ve
Review №80

Good

Am
Review №81

Average service.

Su
Review №82

Good

ما
Review №83

Very excellent and wonderful

Information
38 Photos
83 Comments
4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.autorent-me.com/
  • Phone:+971 600 549993

Categories
  • Car leasing service
  • Car rental agency
  • Chauffeur service
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:Closed
  • Thursday:8:30AM–6PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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