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AUTOTRUST MULTI-BRAND USED CARS - AL AWEER
Dubai, United Arab Emirates
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Comments
Gl
Review №1

I made a mistake of buying their 3 years service package a month ago.Customer Service - Very bad. I was promised my car to be serviced in 2 days but even after 3 days no body called me and no one, literally no one in the service center picked up the phone for straight two days. I had to go there and check if my car was serviced. Apparently the service was done on time and the service advisor was busy to inform the customer or to answer the calls. His name is Marwan.Car Service - Below average. The mechanics sounded like they do not have much idea about what they are doing.I should have researched a little more before approaching this service center. Not a reliable place overall.

Ja
Review №2

The service vouchers they are selling for Aed 299 is a big farce as they dont give you the important details when the customer rep called. I bought the vouchers specifically for the denting and painting work and I also asked the sales rep whether original paint will be used as I need one panel of my car done. She confirmed saying yes no issue, but when I receive the voucher it has a caveat that this voucher can only be used with a police report.. So now I should actually get into a minor accident so I can use this voucher... ALSO INSPITE OF asking the sales rep to ask one of her senior mangers to call me a I want a full refund , no one has bothered to do so for the past 3 - 4 days

ma
Review №3

Many Thanks to Mr. Arun Ramakrishnan for his Excellent support for the best deal I got from Here. Transparent & Clear Information with great Deals.

Pr
Review №4

Very good experience had with Autotrust..Mr. Arun Ramakrishnan helped and guide me alot to get a best deal..thanks to autotrust team..

ha
Review №5

Sales persons are good, manager is not so customer oriented

YA
Review №6

Excellent Service !!Big thanks to Mr. Arun Ramakrishnan for your incredible support. Auto Trust, Ras Al Khor is highly recommended for pre-owned cars for my friends and family.Thanks again Arun.

Sa
Review №7

No one answers in this company on cell or land line, from reception to manager, very bad reception stuff, and not give correct time for car delivery.In the end its very strange to get like this service from AWROSTAMANI great name.

As
Review №8

Mr Arun is very professional and always ready to help.

as
Review №9

Excellent showroom with wide variety of choice. A very nice team with excellent customer service.

ആശ
Review №10

Very good condition vehicles

Ar
Review №11

First of of all A big Thanks to Mr.Arun & Mr.kranti for the incredible service .Since I step to the showroom till delivery day both of them was so attentive , helpful & caring to me and the procedures. Highly recommend to my friends this Ras al Khor branch and this team especially to my relatives and friends in future . Smooth and professionally went all the steps . Thank you again Kranti & Arun Ramakrushnan.🙏🏻

Ni
Review №12

My agent Ahmed gave me very candid consultation about the car options. I finally purchased a renault which I am really enjoying. Very good customer service.

Jo
Review №13

Purchased 2 cars from here and the service is fantastic, the process was made very easy and Unni Nair has been extremely helpful and accommodating throughout!

Ph
Review №14

Arun was very helpful from start to finish. Very highly recommend speaking to him if you need a trustworthy 2nd hand car.

sh
Review №15

Good service, trustworthy expert sales man who give proper guidance of cars to choose from a wide range of brands ,makes Autotrust al rostamani one the best.

Ra
Review №16

I would like to Thank Mr. Unnikrishnan who handled my case (Blue Mazda 6) and provided me the proper responses to my queries. I would definitely recommend Mr. Unnikrishnan to customers as he has good knowledge about the processes, very practical, professional and extremely dedicated to the customer till delivery of the car.RegardsRahul Varghese

UN
Review №17

Best place for multiple options of certified pre owned vehicles and life time warranty benefits..

Ja
Review №18

Buy certified used cars and get amazing deals on celebrated car brands such as Nissan, Infiniti, Renault, Toyota, Mitsubishi, Mazda, Kia, Hyundai and more.

Na
Review №19

Excellent service from Mr Burhan n his manager 👏🏽👏🏽👏🏽👏🏽Appreciated

Se
Review №20

A really good experience, very efficient and excellent service.

Sh
Review №21

There is No sales spirit motivation. 😴

Om
Review №22

Thank you for the brilliant service and amazing Balaji, he is definitely the hero of autotrust, honest and professional. I highly recommend to deal with him and i highly appreciate his support and kind assistance.

So
Review №23

Very smooth process throughout. Look out for Balaji Iyer who was super helpful through the entire journey- right from helping me decide which car, to insurance and finance to actual delivery. Very pleased with Autotrusts overall guidance and service.

ah
Review №24

Wide range of display, great customer experience

Na
Review №25

Dear Balaji Iyer,I want to write to you to thank you for the assistance you provided to me while shopping for my car (Q50). You were very knowledgeable, helpful and most importantly HONEST with everything you have said.The entire experience at AWR AUTO TRUST was terrific. The best car-buying experience I have ever had. Everything was done first class with a high level of assistance and professionalism!It is without hesitation of any type that I will recommend others to AWR AUTO TRUST dealership (a trustworthy dealership WITH FULL SERVICE HISTORY OF THIER CARS with the best COMPETITIVE RATES in the market)Please also thank Mr Aashiq (the Branch Manager) for being transparent & welcoming. I look forward to building a great relationship with your team!RegardsNADIM

bh
Review №26

We bought our first car from AWR AUTOTRUST, Balaji Iyer was our sales executive. He thoroughly explained the details of the car, what we are looking for and what we wanted. If you need clarity on any car, he will be the right person to help you out. While applying for a loan we faced a lot of issues, Balaji and Aashiq (Branch Manager) supported us through thick and thin. He even gave us inside knowhow as to when we can apply for warranty and servicing. he purely is a genuine person who knows his works. After a month of buying the car, we put our car for servicing, that time too he helped us out with all the formalities even if that wasnt his part of job.If you want to buy a car (Nissan / Renault / Infiniti), please ask out for Balaji Iyer in Auto Trust.

Mo
Review №27

Great experience and great salesman Mr. BalajiI would definitely recommend it to everyone.

Aj
Review №28

Best service and rates given. Thanks to Aashique and Balaji. Received the car on time and would defined recommend this place for all ur car deals and needs. Very happy with work they have done on my tida. Great job guys. Thank you

Sh
Review №29

Simply awesome. Never had such an amazing car buying experience earlier in my life.The Sales Executive Mr. Balaji and the Manager Mr. Ashiq were very knowledgable of the auto market and remained super-cooperative throughout.In particular, Mr. Balaji with his cheerful disposition and high-quality selling abilities, went an extra mile by providing amazing customer services experience, right from guiding in selecting the car, prompt execution of paperwork & insurance and delivering the car to me in such a short timeframe so that I can drive the car away during upcoming long weekend..Will certainly buy again through Autotrust and recommend others too..

Ma
Review №30

Amazing choice of cars. Coupe, SUV, luxury sedans, 4x4, hatchbacks. One of the most trusted names in UAE - AWROSTAMANI now has Autotrust multi brand used cars.

Kr
Review №31

Great team with outstanding customer service 👍

hi
Review №32

The reliable multi-brand quality cars.

Ha
Review №33

Excellent service and highly satisfied from the AutoTrust team and Specially would like to thank Mr. Ahmed Sabry for his cooperation throughout the sale deal. Would definitely recommend family and friends to choose them over any other place for buying pre-owned cars in UAE.

en
Review №34

Had a great experience with Sales guys Balaji and Manager Ashiq bought an Infiniti Q30. Great service keep up the good work. Also delivered on time!

Sh
Review №35

Straight forward business 👍

Ma
Review №36

Very efficient service!

Ra
Review №37

Autotrust is the name for Nissan and Infiniti preown card

M
Review №38

Very friendly manager and staff. You eventually end up buying at this place

el
Review №39

Great service

Im
Review №40

Good Cars

Wo
Review №41

Nice cars

Ma
Review №42

Good salesmen

Es
Review №43

Good

St
Review №44

Very professional

Re
Review №45

Average

ma
Review №46

Honesty. I took a car from them but at first the representative said his words were sweet and said that he had a free service and a 5-year warranty for what he paid for the money and concluded all the procedures.

Information
31 Photos
46 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://autotrustuae.com/en/sales/buy-a-car/cpo
  • Phone:+971 800 22272

Categories
  • Used car dealer
  • Car dealer
  • Infiniti dealer
  • Nissan dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:4–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Payments
  • Debit cards:Yes
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