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Reflections Hotel
Dubai, United Arab Emirates
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ma
Review №1

Amazing Venue, nice service, excellent food & awesome hospitality. We have done our son’s first birthday party this place. I have no words to describe their hospitality. Really good decorated hall at affordable price. Their commitment to quality and service is mind blowing. They have continental, Chinese and Indian cuisine. Their fish is next level.

Em
Review №2

One of my friend celebrated her Sons birthday and we really enjoyed. She was provided with a separate party hall and it was very nice environment. Food was really tasty. Overall it was really good and we had a fantastic gathering👍

pa
Review №3

Hotel is really nice and easy access to the city. I was there for one month stay and again I came back for one night after I stay one month. was nice and staff are so friendly and helpful. specially the front office Gayan is so helpful to get me quick service and so taking care staff. and food I like it also overall I like this hotel. I will come back soon.

La
Review №4

One of the best experience for having to organize a surprise 40th birthday celebration for my husband at the Fusion Restaurant with Vimal, Sudhir & team. Very accommodating, flexible and prompt with their information & services. Excellent hospitality and amazing food where all the guests complimented the quality and quantity of space, food and tools. Thanks to Vimal who encouraged me to look into options and taking a very wise decision in terms of booking and hosting the event at Reflections Hotel, Jaddaf...Great going team and management. Kudos to you!!!

Go
Review №5

Very bad experience. Lobby was very dull and boring. Rooms are very small. The passage where our room was, had bad smell. The swimming pool was under maintenance. My family and kids were so disappointed. They dont have proper breakfast buffet. They gave breakfast in trays. Its not a good hotel for family. We didnt enjoyed our stay at all.

Si
Review №6

Room is uncomfortably small in size . Furniture need cleaning or refurbishing.Wardrobe is very tight , no upper shelves though. There is no place to put my staff and cloths so I kept most of them in my bagBed is queen size, no drawers in the side tables .Lambs were useless and loose .Pillows are the worst ever .Ac is annoyingly noisy since it works on high speed fan only. Should you adjust it on auto or low fan speed it disconnect .Gym hall is hot and humid . AC is off . You enter the Gym and turn the A C yourself , you may finish the workout while AC is still starting . ( may be intentionally by the management so you double sweat 😓)Housekeeping is not good .The price is good , it is July and you get it cheap . So whether you need a place to sleep the night only , then head there . Other than that save your money and time .

Fa
Review №7

Amazing hotel and very friendly staff.We got free upgrade to suite room .Thank you Surender for making our stay comfortable.

Ni
Review №8

Great hotel with beautiful views of the city, excellent service, there was a wonderful Nitin at the reception who was friendly and accommodating😍😍

Is
Review №9

Experience is very bad, although the price is not that expensive compared to other hotels, but I have stayed in different hotels withen same price range that are much cleaner and more organized than that one. It is really the worst place I have stayed in so far. Furniture is smelly, the rooms are smelly and the reception is low quality and unorganized. If I can give that hotel 1 star I would do it.

XO
Review №10

Its a good hotel with a convenient location. The staff were friendly and cooperative. One down side is that the place seems a bit dull and gives a sad vibe, maybe it was me. Also my room had glass between the room and the toilet rather than a wall, soooo wont comment on that that but just a heads up. PS I havent seen all the room so maybe that was a room for couples 🤔 🤣

Ah
Review №11

Cheap you get what you pay for, nice spa on the top floor, clean rooms/bathroomsAll equipment work as expectedTiny rooms though especially for a large bed, cupboard/fridge doors dont open all the wayDont expect 5 star service but its a perfect place to crash for a few days

IY
Review №12

Great for budgetary stay, fair rates, professional team Surendra in management/Gyan in reception🌹🌹

Ro
Review №13

Very slow response on query. Hygiene level is not good. Very compact room and difficult to move in your room

vi
Review №14

I liked their customer service. It’s a dark poorly lit hotel middle of nowhere so you need a cab. Their customer service is excellent. Treated me very nicely.

تي
Review №15

Very very very very poor reception, not professional, very rude, please keep someone in the receptionist more smiling and welcoming. I am really disappointed. Poor customer service ever

ab
Review №16

Very bad experience. The network was really bad and no conexion at all.

So
Review №17

Went there for a birthday party and the help that the staff provided to arrange for the party was over whelming... The hospitality of the staff and the food was great... All the kids and elders had an awesome time..

Mu
Review №18

Super bad experience i didn’t recommend it to any visitorsDisorganized management and improper style of employees especially the sip positive cafe waiter and security “DANIEL” i never ever seend unprofessionals employees like them one customer came and find his room full and they ask him to leave with no help by thier side really super bad experience even i am not a customer and waiting for my friends they are a guest there and just use the cafe for super bad coffee they didnt respect anyone the security got off the lap top cable with no respect i ask to call the police or gm for no response by security sideIt’s unprofessional anyway

Ad
Review №19

Overall, I had a great experience with the Reflections Hotel; staff especially MR. SURINDAR has been incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to stay.

Sm
Review №20

Hotel is simply amazing, starting from staff, decor & simplicity.Staff was very co-operative and humble at the same time.Inspite being budget hotel it provides you with everything essential for your stay and no additional charge for it.You have basement parking.Metro station is around 1.8km , supermarket is just next to hotel. It will be more convenient if you have your own vehicle.Cherry on top is Burj Khalifa view, try to get road side room.Even in-house dinning is quite affordable.Covid protocols are followed strictly.I would surely recommend this hotel to have fantastic experience. It is truly a REFLECTION of the best.

Ma
Review №21

Wednesday June 2, 2021, (2:07am)I was so disappointed couz the reception was not very helpfulCame from Al Ain and booked online and I didn’t had my hard copy of my id couz its on my company for some matters....I suggested that if it is okay if i will send my copy of my scanned passport on their email but still he refused it🥺...so very disappointed

ra
Review №22

I m very disappointed about the personal from there . I also work in customer services but i never treat people like this. Yesterday i made a booking on this hotel and when i reach there the guy from the reception told me is nothing under my name and he can not help me with anything because is fully booked. He treat me very disrespectful, no help , nothing.. just one nr where i need to call. I was there with 2 of my friends and they also try to talk with him and no solution. I spoke even with the “ manager “ thru the phone.. very bad experience and bad personal!!!

Va
Review №23

This is a budget 4star hotel, where you wont get proper house keeping services in daily basis.Water bottle is only provided once per visit.Complimentary coupons are not provided as part of hotel booking package.Price of in house food is 2x costlier.No nearby restaurants for visitors.Location is far away from the city.Strictly they follow checkout timings.

Ra
Review №24

Very bad experience. Furnitures are not clean, very tiny rooms.

Am
Review №25

Room is good, I like the furnishings. Customer service is good. Just that the tv has only arabic channels

Ra
Review №26

Economical and value for money. Polite and pleasant staffs

Sh
Review №27

Nice four star hotel, good location near jaddaf metro station, must try their restaurant Fusion 👌

mo
Review №28

I spent good times there people are very polite

Sa
Review №29

Worst food service ever the manager of food service doesnt know how to talk with the guests. I was not staying but I visited this hotel to seey friend a d had breakfast buffet. Pathetic condition of breakfast area. The staff was good but there is a girl in food staff she doesnt know how to handle guests and talk with them. Rest hotel is ok for one night stay excluding their food service

as
Review №30

Best service , friendly staff , nice food

Ja
Review №31

Room are so conjusted , inside hotel lobby look like so dark even in hotel rooms also looks so dark ..I booked for three days now I regert it .. never book again this hotel

Mo
Review №32

A bit rusty and looks old for a hotel in Al Jadaf but your stay can be overall cosy depending on the room you get 😉 😀

ma
Review №33

Very beautiful interior design inside but the service, lets say they need to improve. For four star they have alot to do.

Um
Review №34

Good.Breakfast and Food items are good in taste.Best Dining services especially fromMs. Gurupreet , Mr. Nikhil & other Hotel management staff.

TK
Review №35

Definite hotel to stay. Just far fromCity and need cab but excellent service

Al
Review №36

Friendly staff, quick check in and out

ab
Review №37

The refrigerator is bad, not cooling, as well as, hand washing sink takes lots of time for empty

Je
Review №38

“It was my birthday, they gave me complimentary cake and fruits.”

Bs
Review №39

Very unprofessional in the reception they might keep you waiting long time and then could not answer your question!!!!

wa
Review №40

I have been travelling extensively all over the world but nothing like this hotel. very peaceful and relaxing atmosphere. all the staff are brilliant and the breakfast buffet had over 30 items freshly cooked. the rooms are unique with city design. My room was of London city. amazing interior designed. i will stay here again next month.

pr
Review №41

Good quality hotel, in this hotel youll find different kind of room thems I stay at TOKYO, They Have NEW YORK, Venice, and other more Affordable rent parking space are good, room service good, food menu are good, laundry I dont know I I didnt use that services at hotel. Lift are good condition, Im here at time of Covid so I continue give you information about swimming pool and fitness centers becuse both are closed, at time November 20, before booking just check with hotel that they open it or not. Metro Station around 1.3KM, bus stop are next to hotelThere is supermarket at next to hotel that good advantage for people those who want buy some space at let night, one 24hr cafe open that also next to hotel.Thank you, stay fit, stay safe

Na
Review №42

Good service provides. cooperative staff.

Va
Review №43

First room not good for 3 people...inconvenience to move the next day to another room.Did not cater for 3 people...cups, coffee, sugar only for 2 people. 4 star rating we expected some international food for breakfast as it is the most important meal of the day. 2 days without warm water. two staff members at reception was really friendly and helpful. I think more should be done for a four star, Television is very poor quality. My experience on other 4 stars was much better elsewhere.

Pr
Review №44

I love the ambience its quite and the designs and all is okay for me..I love the place where its located actually..mosque is there and its huge..

Sh
Review №45

Middle quality hotel. Passing for sleep over.

Ni
Review №46

All good instead of reception staff

Ja
Review №47

Very nice Hotel... excellent service.. staff very polite. I will come back again this hotel...

Bu
Review №48

Good I like when I stay here

Ha
Review №49

Service : 3 out of 5View and location : 2 out of 5Room : 1 out of 5Facilities : 1 out of 5Experience: 2 out of 5(( OVERALL : 1 OUT OF 5 ))Note :I will never think about trying to book this hotel again .

ha
Review №50

Highly recommended - very good place actually we organised one event in there banquet hall a birthday party. There staff is too much cooperative and smiling. Really really we have never seen such a good staff any where else. All the credit goes to the Hotel Manager himself as he is such a nice guy. Wish you all the best from Team Party Monster.

Cl
Review №51

Place is nice

Mu
Review №52

A terrible hotel with cockroaches that does not correspond even to one star, but they take money as in 4 *

Mo
Review №53

Very reasonable and convenient place.

Zi
Review №54

Very accommodating and friendly staff. Had a great stay. Quick and easy check-in and out. Thanks to Malou and the team! Well be back again.

Li
Review №55

Good visit

Us
Review №56

Nice place to stay with family loves their hospitality

RO
Review №57

Nice Hotel with good location and nice view

Sa
Review №58

Nice out side location and relaxing

Aq
Review №59

Pathetic condition of hotel services they are behave like burden with her guests and the are also not professionals the food quality is too poor and not have proper maintainance in room also the have very much hidden charges and services also not provide water that is basic services

Ch
Review №60

It was a nice place to stay. The rooms were clean and had nice ambience. The only thing didnt like was the breakfast. Very limited choice of dishes. The Chef was also not at all helpful. Cant accommodate even a small request.

Le
Review №61

Interesting room designs. However the performance of the staff are not in the same level. Some are poor, some are exceptional.

Ma
Review №62

I had a great stay. Very convenient. Although a lot construction around the area it did not bother me. Warm welcome and very affordable. Room was comfortable. Food is okay.

RA
Review №63

Hotel is very nice. Staff is very helpful & cooperative. Away from busy city, but in heart of Dubai. Easy access to cabs availability. Rooms are small, but elegant, neat & clean. Best value for money

Aa
Review №64

I lived here for 5 nights. The staff is very helpful and cooperative. The breakfast served everyday morning is amazing. The room service is great. It is a treat value for money since you would not get a 4 star hotel at this rate. However, the rooms may have termites or cockroaches. Also the room is a little small and may get clumsy if its on a triple sharing basis.

An
Review №65

Fine

Am
Review №66

Very nice hotel...big room.. Friendly staff and good service..i will come back this Hotel 👍👍👍👍

Mo
Review №67

Nice hotel

Ka
Review №68

Beautiful Hotel “Reflections”! ... outstanding service.. staff was very nice & helpful . I will come again In “Reflections” next time visiting unforgettable Dubai ...

De
Review №69

I dont know how many starts this hotel has,but the service and the staffs were definitely 5 STAR !

Ch
Review №70

Nice hotel, good service...

Ja
Review №71

This is nice hotel to stay. Staff and service of this hotel is very good. Food quality is also good. It also have swimming pool and shisha. Room is also good but too small and location of this hotel is outside the city.

Is
Review №72

Although it doesnt looks 4 star from its built but provides all the services of 4 star hotel. Also it is economical during peak summer (40+ degree Celsius).

An
Review №73

Small rooms and are cramped further with furniture. The walls are very thing and one can usually hear people walking outside. The noise of water from neighbours bathroom is also heard here. Free parking is available in the basement and is convenient.

Ti
Review №74

The hotel is nice and new. Small and cute. Nice for a quick stay. Only reason I gave it three stars is because they do not give you two keys like other hotels and like all the other hotels in Dubai . You need the room key in order for the lights and ac to stay on. Which is bad only because Dubai is always hot and then you have to wait for the room to cool off because they only give you one key. I like to go back to a room that is already cool not stuffy.

Be
Review №75

It definitely does not compare to other 4 star hotels. Would evaluate it at 2 stars.The rooms are tight and the lighting is yellow.I was given a conjoined room eventhough I was staying alone with another guest staying in the next room. The other requests like high floor and a good view were not met.I ordered from the a la carte menu and it was average.All in all I would not recommended it for business trips (eventhough it is close to the world trade center by car).

Ah
Review №76

Good location and good price every thing is good special thanks for front office staff

Ka
Review №77

Very Bad experience. No good Breakfast. No room service. Vaste of money to live here.

Ye
Review №78

Very Clean , hygenic and specious room . Food is good 👌. Great staff, Front desk and Restaurant staff is superb 👍

Ku
Review №79

Very bad experience no good communication with staff 😕 and rooms were not cleaned,breakfast also

Sa
Review №80

Cleaner and better version of a hostel. Tiny but well-stocked. The location itself was great but the nearby construction noise was too loud well into the night.

R
Review №81

Good hotel with nice location

Ai
Review №82

Comfortable rooms, excellent cuisine, friendly staff. The beds are so soft and cozy that sleep becomes the most pleasant moment of your stay. The hotel is excellent. I can definitely recommend to everyone. Also russian speaking grill Nargiza is very polite, friendly and everytime speak with smile.

ja
Review №83

Service is too bad plzzzz improve

Ah
Review №84

Great view, reasonable prices but check in process is a bit slow.

La
Review №85

Very Clean rooms but really small. As we had two bags to keep inside the room there was not enough space so we changed for a suite by paying additional. Spent five days on business, but suffered as the pressure of water was very low and a little water was coming from the showers. The breakfast was good. This hotel has only one restaurant, and limited choice of food for all meals.

Na
Review №86

I am staying in this hotel its very good. staff is very good and friendly .

ad
Review №87

I have found this hotel to be the best by far. The reception staff miss Malu. Rida and farah is the more efficient and helpful . Keep up the good work . I will come again soon

Bh
Review №88

Okay for short stay. Bit congusted rooms but good for price. Breakfast is okay.

El
Review №89

Customer-centric staff, great ambience and good food, also affordable

Mo
Review №90

Nice room good staff Im happy😄😄Very big room very nice hotel 👌👌👌

Be
Review №91

Excellent place

Im
Review №92

The Reflections HotalThat is a four star hotal that was a grestest place.the areas are very good And the main thing the staff is very good and friendly and helpful always willing to help you and the staff always smiling😊 and the hotal is located in a good location and the price is affordable clean and peace full envorment rooms are good and clean..if you wanna visit this place so it will be surprise for you

Sa
Review №93

Not gud in everythingLike breakfastRoom serviceEtc

An
Review №94

The food is not good, but the neighbouring cafe delivers to your room, which is your best option for decent food. The water has two temperatures: Nice for a bath (cold) and OMFG TOO HOT STOP IT! (hot). Staff is friendly. Man I hate the fire alarm testing. The process takes forever and makes it impossible to sleep. Would not return unless forced to.

Gi
Review №95

Nice service cooperative staff Mr. Gyan & Mr. Reda. Very good hotel .

Al
Review №96

Lights were nt good and switches were nt workng well.. we didnt had any guidance to use the buttons for switches... however the stay was ok!!

fa
Review №97

Good Location, close to the airport, Burj Khalifa View, Nice Shisha, Breakfast is Good, Friendly Staff, Cleanliness, Fast Checkin & Checkout, Good For Family, Good WifiWill Visit Again

BA
Review №98

Clean hotel, comfort bed .If you prefer dark light room at morning time, try to avoid Tokyo rooms , but in general it is a good hotel.

Ta
Review №99

Its nice place to stay staff is nice and helpful. Rooms are bit shorter in size and is jam packed and there is hardly place to move around. Breakfast was nice and sumptuous.

sa
Review №100

Good hotel,Good service,staff,good for familly.WiFi always required to login .but very faster.over all good experience

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.reflectionshoteldubai.com/
  • Phone:+971 4 508 9600

Categories
  • Capsule hotel
  • Hotel