I used to think highly of them when I had a pleasant experience and happy with their service. However my last visit to them exposed me to their real value for customers. They do no even care to find a solution or even bother to reply to a customers unhappy job. I even conveyed to the team to reach out to the owner to help us out as the hair colour service we did was not upto the expectations. It was no where close to what we asked for. But the entire team including the hair dresser and owner are ignorant and washing their hands off saying they did their job. I do not put any false accusations in any services, however I provided them evidence of poor service and they still lacked responsibility to make the customer happy. Really really big disappointment in this team and never expected them to behave this ignorant. A total waste of 800dhs and they have no respect for hotter much we invest in them. Never recommending nor visiting then again.

I was very excited to get my hair colored for the first time and thats why chose one of the best rated Salon in Dubai.The girl who provided the service was very nice, took care of my requirements of the color shade and I got the exact kind of hair I wanted.It was a little more expensive than the other salons but I didnt want to damage my hair so I was okay with it.The first time I washed my hair (after 3 days) after getting them colored, the white tiles of the washroom got red (the hair color) and the white towel also got red colored (the same happened after the second wash also).I dont know if this is normal and happens with everybody but I got very scared.The color still looks fine though :)5 star for the service but 4 star for the undue cost!PS: this was my second experience here, the hair cut I got a few months back was again expensive but really good 👍

I had visited the salon since I’ve heard “it was one of the oldest and best salon around”This was for my mom, she had done her hair colour and keratin.Post 2 weeks after visiting the salon, she noticed new grey hair coming in which was never there before. And now it is worsen from time. She’s getting new grey hairs from the root which has never happened before as she had visited lot of local parlour for colouring.Called the salon to give my feedback and the staff was least bothered to hear what I had to say.Really disappointing coming from the salon where I heard so much good things about !-----------------------------------------------In Reply for your Feedback.Thanks for your reply. Would appreciate it if you couldve replied same for my email as well. And to reply to your feedback. Yes I did mention 2 weeks after June 23. I have no idea who Ms Seema was in touch with, It was definitely not me. If she was in touch with me, I wouldnt be writing you here.I am sure Ms Sima is a great stylist and been at service for long. My only concern was this never happened to her before when she visited other salon even after applying Henna and it happened here. My only word will be, kindly reply on the customer mails so we can avoid further lengthy communication. Appreciate it.Thanks.

Located in Mankhool near Aster Hospital, this salon is really good.The prices are a bit on the higher side comparatively but its worth it I believe. The only reason why I reduced one star is cause they hardly have any offers,discounts, rest everything is good.Cleanliness - 5/5Service- 5/5Services- 5/5

I have been their client for many years already, even their services are pricey but they have excellent services from their desk staff to salon staff. And even there is pandemic i am guarantee that their salon is sanitised and clean.

The quality of service at RBL is pretty good. The staff is very professional. I’ve done my hair several times here. Sima is an excellent hair stylist. Will surely be visiting again.

Since covid the stuff is not bothered very rude and arrogant esp the reception staff. When they need us to spend 10 times will follow up and whn they you have to returned back least bothered. Does not care for the customers. They are just interested to make big bills. What ever is there interest they will reply on whts app else they will completely ignored it. All good nail doind girls have left and no good stuff. Please think 10 times and then visit.

I visited the salon because my friend recommended. I wanted to colour my hair completely light that what it was. The hair stylist listened to me and did a great job in achieving what exactly I wanted but I must say that it is on the expensive side.

The only place I will ever get my brows done in Dubai! Make sure to make an appointment to avoid any delays.They’ve also renovated and the interior is beautiful, very relaxing and love the music that they play. The staff are always very friendly as well which makes for a pleasant atmosphere.If you have time get the hot oil hair treatment with pooja, so relaxing

I have come across many saloons in Dubai and none of them have given me such a bad experience . They have charged me 84dhs for just checking the price of my hair color which took me barely 1 minute and said it was consultation charges . I recommend no one ever goes to this saloon as it has no sensible prices. And the customer service was really bad too

Refrain from going to this parlour. I got my hair color done and it was a disaster. They come out with different promotions to attract customers which is nothing but slight adjustment of their exorbibant price which i call is cheating. Staff is not at all professional.

Probably one of the quickest salons be ever been to, the service is amazing and the staff are extremely friendly and professional. There is always parking in the front! Amazing color selection and overall a 5 stars for me which I rarely give .

Rain lounge has the worst service and the most rude receptionist, in case if you ever want to pay a lot of money to be treated badly please go to this salon.Women go to a salon to relax, however rain-lounge makes your experience the worst ever for you; they in face are unsupportive and they are just washing each other’s hair and supporting each other instead of customers.No one I know will ever come back here.

I did hard gel nails with diva and I absolutely loved the result! Also diva was very friendly and professional! My nails are gorgeous! Thank you

I have been very satisfied with their service for the past year. Amazing team, well trained and professional. I highly recommend Cristina and Mylene

I asked for a certain haircut and despite reminders and discussions throughout my visit there even while my hair was being cut got something else altogether. They charged me 210 aed for a haircut that was considered bad even in the eighties. Total disaster. My long hair is going to take years to recover from this. Dont risk it. Dont go there. Plus in the end they told me this was the right hairstyle. Horror.

Good customer service.. very personalised.. staff is friendly and patient. Happy with the work as well.

Cristina, Emily, Melds and Seema were great. They did a great job with the nails and my hair. Very satisfied. :)

Excellent service but high in prices

The hair stylist Raksana is amazing, she definitely knows what she is doing. Loved the new hair colouring she did on me. Will suggest her to all my friends. Also Preetis service is great.

My favourite nail salon. Such wonderful staff x

Love Preeti..she is an expert at eyebrows and very well experienced. Chona was extremely polite and did my pedicure with precision. Really happy with their services.

If you are looking for job. Do not join without offer letter or visa. hope this review will help u you decide when u get temporary and fake offers.

See a did an excellent job on my hair. Love the professional and friendly staff.

My favorite nail salon in Dubai. Im always taken a wonderful care of.

Sima is AMAZING! If you wanna do anything with your hair, she is the one! Highly recommended!

I had a hair trim done today by hair stylist Seema . She did a great job and I am very happy . She was also very friendly and I would definitely like to repeat my experience here

I have started my blowdry in Rain lounge ONLY because of Sima..❤️ Excellent she is... 👍Must try.. You will be in luv too...!!!

My hair stylist was Raksana. The service and staff arw amazing and the products are very good. Definitely recommending this salon. :)

Excellent & friendly service....Edna, Mary Jane & Remy are very good with nails, Poojas facial is awesome & Seema is very good & knowledgeable with hair.... I must say that the owner makes sure that her staff is well trained !Rain Lounge has always been for me, a very relaxing & satisfying experience!!

Remy: the best nail expert I have come across- super creative and a perfectionist!

Clean and friendly place. Good nail services. Staff is caring and smiling always. Chona was good with the pedicure.Didnot like their tables over the legs; it was obstructing vision of wat the therapist was doing and the momemt of the feet was restricted. The manicure table can be a mobile one.Wish to try more with them. Liked their proffesional attitude.

Cecilia is amazing as always!! Ive just done again vaxing and threading with her and couldnt be happier. Would recommend for sure!!

Wonderful experience with Deeva for nails and Pooja for threading. Definitely coming back!

Very impressed with services ambience and staffHighly recommend.. excellent value for money

Diva and Chona were very good got my Gelish Acrylic full set for hands and a basic pedicure :)

Perfect work n hygency is number 1👍

I got gelish nail application and mylene did an excellent job..i am happy with the results

Remy is very neat in her work !! Nail shades worth to apply stays longer !!

Blow dry done by Weng...quite impressive !

Mylene - best manicure technician

Weng - Awesome haircut and good consultation.Overall good services and friendly staff 😊😊

Awesome place... Great service and reasonable rates...

Had a good experience. Nice staff and good services.

Very good service done by Pooja !!

Because eating food is available near laonge

With Remy very good for nails

Both Edna and Cristina are good👍

As per their Instagram they are running 40% off on haircut and hair services for March but whenever I called to take appointment they said their appointments are full 😑..

Excellent service and great work

I highly recommend Seema

Very happy with the service at this salon

Since 2007 am coming always a good experience:)

Relaxing facial with Poona....

Excellent services!

For Pooja and Seema

Good place for manicure pedicure

Excellent service :)

I didnt like my haircut this time.

Good experience...

Loved it

Wonderful experience with Ruksana :))

Salon in al rafaaa area