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En Vogue Beauty Center, DIFC
Dubai, United Arab Emirates
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Comments
Gu
Review №1

This place is awesome! They really make sure you are pampered and made to feel that you r the MOST important person there. They strive to make sure your visit is perfect and relaxing.I love this place because of the personnel.Absolutely wonderful, no matter what treatment I have had I always feel like a queen when I leave.Excellent employees and super friendly staffWonderful atmosphere and excellent, professional service———— THE BEST!!This place is always FANTASTICHighly recommend !!!!

Ma
Review №2

The packages are very good and the place is fancy and clean. You won’t find better packages in Dubai for nails. The unlimited package is amazing value for money and very good service. The ladies working in the nails section are great, friendly, on time, professional, and very sweet.The hair section is not the same experience. Even the simplest blow dry and curling is not done properly and gets ruined within the hour.I highly highly recommend for nails and eyebrows (it’s one package) but not for hair.

Ra
Review №3

Staff is skilled, professional and courteous. The place offers packages that makes treatments cost effective. They continuously upgrade their equipment and techniques.Appointment timings are adhered to plus hygiene is of high standard.

El
Review №4

The staff is very helpful and warm. Been a faithful client of EnVogue for 10 over years. Services are excellent and you will be guaranteed of leaving the salon extremely satisfied.

Ro
Review №5

I am the customer of Envouge Beauty salon since 2013 , and I don’t want even try anyother salon in Dubai.The staff are very friendly and respectful, and they really pamper you.Any time I go without appointment they do their best to fit me in their busy schadule and never say No for any service I requested.The hair stylist called Mike always take care of my hair and his recommendation to use products are very professional and helpful for having healthy hair.

Ek
Review №6

Package is good value and most of the services don’t require booking in advance.

Ge
Review №7

Great services, friendly staff…highly recommended!

An
Review №8

Very releable Salon .Perfect combination for differents treatments in a professional environment.

ti
Review №9

TBH, I have been an Envogue client since 2012, very satisfied with all their products and services till date (Hair, Nails, SPA, etc ), staff is always welcoming, polite, professional and well trained, saloon is clean and well equipped, talking about value for money, it is the only place offering attractive packages (including yearly memberships, limited and unlimited services for any product you choose) and get yourself pampered 😊

Do
Review №10

I do my nails in en Vogue since 2015 under the supervision of ELMA, she is very professional, calm, always trying her best to support and help all clients even if I AM late or with no appointment, Marife and Gelai are the best, regarding hair “MOHANNAD” is so sweet and clever, MAY is my favorite though regarding message and hair washing.also big thanks to “Mounir” and “Frank” fot managing DIFC perfectly.

Ro
Review №11

Had a nice ang good services.also all staff are good

Be
Review №12

Difc branch lovely salon amazing staff

Gl
Review №13

Nice place, I love it...

Da
Review №14

Very good service and good staff

Am
Review №15

Best salon i have ever tried

Pa
Review №16

They Follow all covid protocol and hygiene. Professional and kind staff and organised.

Gh
Review №17

The best Salon in uae

el
Review №18

Amazing service and very professional work

Ru
Review №19

Need rebranding and new decorating

Mu
Review №20

The one and only❤❤

Lo
Review №21

Always my preference when it comes to salon and spa. They have some interesting yearly packages.

Je
Review №22

The reason this company is only getting 2 stars is because after almost 4 years of using En Vogue I’m so tired of the girls who answer the phone, they are rude and not helpful. When I lived in the building I walked down and made a reservation directly but now I’m constantly forced to talk to the rude reception girls. They need better training, this is a service business

Ge
Review №23

Good service!

Ey
Review №24

Best salon in Dubai

Ma
Review №25

Before was good service now nothing good! Bought a package for full year blow dry the Envouge which in jbr is bad cause no service at all, making an appointment and still have to sit someone to wash your hair for an half an hour. About the blow dry before was much more better, now all staff is new and they don’t even know how to hold hair dryer!

A.
Review №26

I’m Client of this place. On a New Year’s Eve day I went there to do my hair and I was informed that the blow dry on this day is not included in my package. I was ok and ready to pay but then they asked me 1000 dirhams just to wash and make curls! I mean come on! It’s just a saloon. It’s not a brand even. And 1000 aed for what? Then it turned into a bazar. They started lowering the price 250 dirhams then again 250 and said 500 but by that time I was irritated and sad that people who I see almost everyday in a year long run tried just to screw me so bad. I ended up getting a beautiful hairstyle and braids in Tony&Guy difc and paid only 300aed!!!

Ca
Review №27

Good service

Ma
Review №28

Excellent Saloon

sh
Review №29

Amazing service

Ja
Review №30

De
Review №31

Very hygiene place

Mo
Review №32

Zero customer service! All they care about is money!I had been a customer of this salon for almost 2 years, mainly for the convenient location, despite the many things i didnt like about it (manager speaks in a very bad way with the employees, staff very aggressive in selling packages - staff always reek of smoking - inconsistent service level - inconsistent quality of work - they keep transferring staff between branches so when you finally find one who can do your hair properly, hes already gone...). 4 months before my package expires, the staff were actively trying to sell and extend packages because Mokhtar Safadi Salon was opening right next to them. After many attempts on their part, i agreed to extend only because one of the staff (Khalid) told me i can cancel any time i want. My concern was that i might leave the country or relocate, but i trusted his word and signed the contract blindly. Then 2 weeks before the new package started, i went to the salon to cancel before the new package starts because Khalid told me i can, the manager tells me not to worry about the expiry (you have time) and he will speak to the owner. Of course, for the next 2 weeks he was not reachable till a few days after the new package started when he tells me the package is non refundable, and if Khalid had made me promises, i should go speak to him directly. The manager asks me to go deal with his employees mistake! When i found Khalid, he did not deny the lie he made and told me he will speak to the manager, and of course he disappeared. Finally today, i went to the salon and the General Manager was there and she assured me that nothing can be done from their side except transferring the package to one of my friends (And who would buy my package after reading all the bad reviews about this place?). I got no apology and no compensation.Basically they will tell you anything to sell you a package, they do not care about building a loyal customer base.That sums up my experience with them.

Ra
Review №33

Horrible service, had to spend 3 hours to do only mani and pedi, No one on the phone today when called to confirm my booking informed me that they have short of staff , i got to know only half way through when i asked when other girl will come to make mani?)after or during i was supposed to have eyebrow threading- and they made me wait after already 3 hours being there for girl to be free as they put her to do manicure- which normally she doesnt do even. And i needed to wait until she will finish mani for other client.I ask to call manager, forgot his name- and Khalid- hairdresser-refused or give me his email- or BC, or pass my details to him. He was just no attentive and useless - 0 customerservice- place lately is not the same as used to be - used to go there for 3 ,5-4 years

ni
Review №34

Perfect as usual

Ib
Review №35

👍 number one

Se
Review №36

I have been a customer for 5 years now, but after my last visit i do not know if I will repeat it ... miss the old manager and the old guys.... last week I went and wanted dark brown hair color and end up with pitch black ... customer service has went way down ... staff are arrogant and prices are changing every hour ... so sad seeing such a good place being destroyed by unprofessional people !!! It use to be one of the best saloon in Dubai, but not anymore !!!

An
Review №37

One of the best salon in Dubai.

H
Review №38

Terrible saloon and service . Not professional at all, more like a drive through . They dilute products, so results end up wearing off within weeks as opposed to months. When prices are too good to be true, do know that they’re not giving you the service & product 100%. They don’t know how to cut hair or how to do nails properly. I doubt anyone is even properly certified as a hairstylist or dresser. Since anything goes, no one is the wiser! You’re better off doing it yourself !

Sa
Review №39

Horrible service, everyone is grumpy and trying to pressure you into buying overpriced services and packages. The guy who did my hair was extremely aggressive and all the ladies who work at reception are miserable.

Sa
Review №40

Good service but overpriced.

Ra
Review №41

Great salon with good staff. They pay heed to appointments and dont keep you waiting. Highly recommended..

Ja
Review №42

Envogue have great monthly package deals. The hairdressers are talented and its the second cut and colour for me. More than pleased and was offered manicure and pedicure even though I had not booked one. The best head massage ever anywhere in the world The give is upbeat and happy. A great place to spend half a day pampering

Ra
Review №43

They lured my girlfriend to sign a package with them of worth AED 6,000 and told her that it’s refundable. But when she wanted to cancel it they said it’s non-refundable. Also, the services of the salon are very average.

Vi
Review №44

Horrible salon, the guy doesn’t know how to even blow dry hair, hairdressers changing without any comments just drop the brush and dryer and left me sitting on the chair. Exited salon looking like someone electricuted me. The treading girl is the only good employee in this salon.

La
Review №45

I have been a customer for a very long time, the staff in the nail salon are great but the ones in the main salon are cranky and they’re not transparent with price. Their new manager is horrible and doesn’t know anything about customer service. I loved the salon way more when the owner use to come himself.Suggestion: be transparent with price & change the manager in the main salon. I’m only giving you two stars instead of one because of the great staff in the nail salon.

Ze
Review №46

Perfectttttttt

Ma
Review №47

This is the worst experience ever in my 12 years in Dubai!!! The manager at JLT branch is rude and unprofessional towards customers! My friend recommended this place saying she liked the massage and facial done. I went there to try since the prices were 50% off and were seemed to be reasonable. I needed a full color for my hair, now mind you my hair is not long so naturally I am thinking I will be spending from 200 to 250 Aed maximum (this price is after discount). The hairdresser asked me whether I wanted color with ammonia or without. I said of course without since my hair is thin already so I didn’t want to damage it any further. I didn’t know that there was a price difference and the hairdresser didn’t mention anything to me at the time. But even if let’s say the original price for a longer hair was 800 Aed with 50% off it would been 400 Aed. I end up paying 350 Aed for the hair that is just below my shoulders. In every other salon when you color your hair they do blow dry as part of the coloring but here I had to pay additional 100 Aed which is again out of original 100- 200 Aed (the hairdresser didn’t even do a proper job he seemed was in a hurry). I was disappointed and called the manager to clarify my concern. The manager (Hanna) was really rude and started shouting and telling me that I should have checked the price’s myself. Which to be honest I did but I didn’t realize at that time that they will be charging me the highest price - yes it is my mistake of not clarifying the price before I started but blindly trusting the staff to have integrity towards its customers. If you put on your price list prices starting from 400- 800 Aed that in customer’s mind means that she will be charged depending on the length of her hair. Apparently in the eyes of salons staff they will consider it regardless of length the 800 Aed. I will not recommend this salon to anyone, horrible customer service and experience ever. And note for the salon owner - you should not have a someone in your management who cannot handle complaints in a professional way. I would probably would never have written this long review if my concern was handed properly by manager at first place.

ni
Review №48

Love it...chichi for massage 10 on 10

H
Review №49

Super professional salon. Anna is awesome in hair braiding! The products of the salon are very high quality too!

Di
Review №50

Best packages with fast services

Ra
Review №51

The worst salon in DubaiThey don’t care to do a good jobWhen they do a hair cut to me i had to go to another salon to fix it and the new salon ask me: this awful! You do it your self!They just don’t care! What is matter to them is take your money

Na
Review №52

Beyond disappointed. Booked an appointment and was waiting for 45 minutes. Then decided to leave since it looked like I would be waiting for another 45! Staff were unorganized and not bothered. Definitley would not recommend! There are a lot of better places in Dubai.

Su
Review №53

One of the best saloon in UAE

Sh
Review №54

Horrible horrible service.. staff couldn’t even speak English and I had difficult time explaining him what I wanted. The person overall was OK, but due to communication gap i felt very uncomfortable of what he was planning on doing with my hair.Went for color and haircut, but did color and left as they were super slow. Took them 2.5 hours to color and then wash my hair.I would not recommend this place to anyone. Pls do not go!!

Re
Review №55

Rude manager. Abusive behaviour against women. When explaining my concern he was laughing in my face. Very bad service, they take your money in advance and then don’t have availability to get an appointment and even if you get an appointment you have to wait.

Bi
Review №56

Great service and fast with quality treatments offered .

Ma
Review №57

I am hairdresser at egypt and want to workvat this place

En
Review №58

Very good services and approachable staff

Ni
Review №59

Do not go to this salon unless you want to come out angry or in tears. The staff are incredibly rude and all they care about is trying to harass you in to buying annual packages or extra products throughout the duration of your treatments - not relaxing at all! I had bought an annual nail package but as soon as they had taken the money they had no interest in finding availability to book me appointments or would finish the appointments half way through what I booked, saying they had run out of time. They also lied about the expiration date of my package to encourage me to purchase another one early....no chance! The staff in the nail salon are sweet but they have now closed the upstairs nail salon (only a few weeks after encouraging me to buy another annual package with them!!) and moved the technicians down to the hair salon. Well the hair salon....is probably the worst in Dubai....the hairdressers are SOOOO RUDE and do not care about you as a client, just taking as much money from you as they can. They do not stop talking about purchasing packages all the way through and they make up the prices as they go along - and even if you do agree to a price at the beginning, they sting you at the end saying they accidentally thought you agreed to extra services or that the discount advertised is now discontinued... and demand you pay a grossly inflated price. All they care about is earning commission from you. When disputing the issues/price they just laugh in your face...literally! This includes the new manager who laughed in my face & refused to help after i was issued an extortionate bill leaving me feeling humiliated. They also leave you sitting there half way through your treatments and just wander off to deal with other customers - i have been left sitting over an hour waiting for my hair to be dried on several occasions. I am a resident in the tower the salon is located so its a shame that the service is so nasty because i now have to travel elsewhere. I would recommend to whoever owns the salon to send all the staff on customer service courses, get ride of the rude management & stop making clients feel uncomfortable by harassing them continuously to buy extra things.

RY
Review №60

Very Bad Customer Care over the Phone i have been on hold for a Long time. Vhat is This

Di
Review №61

I went in for a haircut and threading, service was So random and there was no interest on the part of the attendants who were meant to assist me throughout.Some random person came and ushered me for a hair wash. Once done, I was made to sit on a chair and wait for a hairdresser who came and chopped my hair in under 5 mins. He was ready to start snipping away - and i had to tell him what i wanted. He ddidnt even ask! I asked for layers and he must have done 2 layers at the most! And then told me, it was done. No blow dry or anything. He didnt talk to me nor ask me for any details about if I wanted a fringe or a colour. Nothing!! Not at all interested in what he was doing clearly. After the 5 min job, He just moved away And didnt even offer to blow dry my hair; and I was left without a comb to even brush my wet/cut hair! I should have left by then but I needed to get my eyebrows threaded and another attendant (again zero interest) started maniacally threading on my face and I was worried that my skin would break!This place doesnt even offer water or green tea or any beverages to its clients and the place is so noisy because of music and the loud noise of so many hair dryers. The staff are more interested in selling annual packages without actually knowing how to serve their clients properly. Terrible service for a salon and not worth spending your hard earned money when there are so many other salons who provide greater value for your buck!

La
Review №62

I went there on December 30th for a mani/pedi. Staff was super nice.Except that one girl that was doing my feet. I had surgery about 15 years ago to remove ingrown nail. And since then, the scar is very sensitive. Many times I was telling her not to press it, and she just wouldnt care. Actually, she would grab my toe even tighter. It was definitely not a pleasant moment. After the 5th time, I just had to yell at her and call her manager, she was really hurting me.That, was after she made me bleed. I told her not to try to pull a nail filament out of my toe... she probably thought it was some skin and wanted to pull it out... it was a piece of nail that she was pulling!!! I said she should cut it and not pull it, but still she wouldnt listen.RESULT? I had infection in my toe on the 31st, YUP on NYE... plaster looked fancy with my high heels.I went back a couple of days later to see the manager and ask them was kind of commercial gesture they were ready to do for me... Because yes, i had paid for a pedicure that i couldnt even expose due to the terrible infection that it caused... AND I had to buy medicines. They said they would call me back. They did not. So 11 days after, I went back... and manager said he would call me back the next day inshallah.

th
Review №63

The hairdresser for gents doesnt ask any questions and do not listen to what kind of haircut you want. He just ask short or medium ...after he doesnt care. Very basic hairdresser.

Ni
Review №64

Love the place and the team.. so professional

AK
Review №65

Nice

Al
Review №66

The worst saloon in Dubai! I dont even wanna give them one star its too much for them!

sh
Review №67

Discussing.

7a
Review №68

Excellent service, professional, and useful subscriptions to customers, and I am a subscriber with an annual subscription, and I have been on for almost two years, but unfortunately the one with whom I used to shave, his name was Muhammad, was transferred to the GBR branch. I think they have reasons for the large number of customers in the GPR, but I hope he appreciates For visitors on this site !! My subscriptions are annual only because Muhammad was my favorite and many customers are upset for this reason, and I do not think I will renew my subscription because of Muhammad’s transfer .. Thank you to the esteemed owner of the salon, and I hope to reconsider our need for Muhammad for a large group of customers.

Mu
Review №69

Masha Allah

Le
Review №70

The shop is chic, chic and workenen

Fo
Review №71

Beautiful 👍🏻

Information
28 Photos
71 Comments
3.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.envogue.ae/ladies
  • Phone:+971 4 332 2995

Categories
  • Beauty salon
Working hours
  • Monday:9:30AM–10:30PM
  • Tuesday:9:30AM–8:30PM
  • Wednesday:9:30AM–8:30PM
  • Thursday:9:30AM–8:30PM
  • Friday:9:30AM–8:30PM
  • Saturday:9:30AM–8:30PM
  • Sunday:9:30AM–8:30PM
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