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Lezof Auto Tyres & Services
Dubai, United Arab Emirates
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Bu
Review №1

Horrible service. It was my first time there and it will be the last. Overpriced and the service was bad. I took my car for a wash and i received the car dirty from the inside and outside. Finger prints everywhere and dirt between the mirrors (video proof available). They even messed up my interior and the person in charge (Abu Baker) is rude and full of himself. If i can give it a half star i would the quality of the wash for the price is ridiculous ! Home wash is better.

Al
Review №2

FIRST TIME AND LAST TIME !!!!!! Overall Experience below 0 !!!If there was an option to put 0 Stars I would have definitely chosen it !!!I had the worst experience ever with there service center, first of all the staff are VERY VERY RUDE and they dont have any kind of respect towards there customers, you will be very lucky if they attend your call. Talking about the safety measures which does not exist in there garage, staff are not wearing masks and social distancing !The center is very unorganized, employees have no clue about there job and lack experience different prices given from each staff and different opinions about services needed for your car. Believe me petrol stations can do better oil service than them. After finishing the major service the car accelerator stopped working and they started blaming the recovery guy who picked my vehicle, I was told by the recovery guy that staff from inside are talking in a negative way about how bad quality service provided to all the cars in this workshop.I received my car in a miserable situation with damaged rims and my interior was stained with black muddy marks and exterior body was so greasy and dirty !!!!Honestly I dont advise or recommend any of there services what so ever speaking out of bad experience.*** REPLYING TO YOUR RESPONSE ***First of all I never mentioned that I visited your garage .. actually if I did visit I wouldnt have allowed something like this to happen but I was unlucky because I am living in Abu Dhabi, anyways being in your workshop or not has nothing to do with the issue I faced and if your talking about the safety measures and masks I have my own way to know all this information and I have seen it also in social media under your own account.I did not write this review so you can compensate or help me in the issue I faced .. this is for the public rating to see what kind of service one of the customers have faced, instead your team should have helped & cooperated with me from the beginning before this incident gets reviewed here. Ive been begging your people (service advisors) to ask the person in-charge to contact me so we can solve many issues but unfortunately no one cared and showed no interest !!! but after my google review is posted suddenly you guys cared and ready to help which is something I knew it would happen.Please do not call my number for any reason ... not interested in your solutions !!!

ar
Review №3

Its a good place in one shade you will find everything cars. Auto parts and accessories, service is overall good im happy for customer service...

k
Review №4

I felt that i got scammed, when i changed my tire they offered me a free tire balancing and road balancing. He give very high price on road balancing as i believe there was no issue with it, but he scammed me and telling me that the tire price they gave u is very cheap.Believe me they give you a reasonable prices on tires and they get the rest from something else 👍

Al
Review №5

Spoil your car with them.. They are providing offers in between.. Once you know.. Spread and Dont stop it with you..

Sa
Review №6

5 Stars deserved for their challenging rates and exceptional ambiance for customers. Highly recommend their facilities.

Ve
Review №7

Guaranteed best tyre prices in the market and overall it’s perfect. Highly recommended

yo
Review №8

Prices are good but honestly i would pay an extra 100 or so to go to a different tire shop... It took forever to change them and cars that came after me went before me to the alignment just because they know people here, really unprofessional. But at least the waiting area is good...

Mo
Review №9

Great place and nice service also very good waiting room

No
Review №10

Amazing service. Simply the best place for any type of car services. All the best to you Lezof team.

De
Review №11

Highly disappointed. Took my car for major service, told it will take 4-5 hours, no problem. They did finish the work in 4 hours but they did nowhere near all the advertised things thats included in major service bundle. I had to stand and monitor each every step and remind the mechanics to do each thing. They skipped doing gear oil, gear filter, brake fluid change even though it is part of bundle and they charged me for those items.The mechanics are unskilled and don’t know how to do the job properly.All marketing and no real work, I don’t recommend them for anything.

Mo
Review №12

Good service and good d prices

fi
Review №13

If you love your car just don’t take it to this shop, unskilled mechanics 👎🏻

Ha
Review №14

Was a good workshop that where I changed my car tires & did some services.Until I went for brake pads replacement, the supervisor there recommended me to use the ceramic pads that they have,....but it was the worst brake pads I have ever used although it was not cheap.It makes a lot of noise and there always black dust & particles on the tires from the brake pads.& I am concerned that it will damage the drums.Anyway after two months only I went there to complain , & the supervisor simply said, We dont have warranty on the brake pads.& it was the last time I go to this workshop.

at
Review №15

Reasonable prices for tires and servicesThe staff very helpfull and friendlyBut the bad thing there the coffee and beverages very expensive in thier cafe lounge, while other semiral centres providing free coffee machine

Si
Review №16

Very bad services ,worst garage I’ve been seen in my life!!

Mo
Review №17

Really good advertising only the rest are all poor not really responsive or responsible for the car you give them and they fixed everything in the I give them apart from what I asked for an 800 job outside became a 4000 bill very disappointed

sh
Review №18

Unprofessional, not organized.After taking the tires off they informed me that the tire i want is out of stock even though i informed them with the required tire from start. They would change ur tires even if they are brand new. They would fake issues in your car just to make money.They lack supervision. They have multiple sections. One for their friends and VIP where they monitor the work closely and the new walk in customer who they will just rip money off.They are not cheap nor good service. waste of money and time to deal with them.

Ca
Review №19

They can replace your tyers at home however you must do the balancing at their store which obviously no benefits from this service

KI
Review №20

Professional auto services center from A to Z they will provide us always best service and support for our company cars. Thank you lezof team 🙏👍

Is
Review №21

Very nice experience, professional work, five star waiting room,Thank you very much

Mo
Review №22

I had a problem with Mr.B in lezof care, as my friend had the same problem today, i didn’t want to speak about it but this is happening to alot of customers. Won’t recommend going to lezof care or lezof paint

Si
Review №23

It’s the best palace to fixed your car specially Abd al aleem was friendly and helpful

At
Review №24

Worst car service ever in UAE, unprofessional staff for replacing tears, ecen they dont know how to unplug the tires, no hospitality in big shop like that, their sales team are unprofesdional, I regreat to visit such shop and I dont recommend it at all

Mu
Review №25

No way to compare with othersIts amazing please and very fast and price even is the best

sa
Review №26

Worst customer service. Came for a change of tire in afternoon & had a very bad experience. Handing them the car they don’t have the courtesy to call back if any fault or to be changed. Being informed evening when physically going to pick up the car thinking job done. Accounts staff & service advisors are unprofessional. Very unorganized service. Whole day going for a waste slow jobs. Will Not recommended to all.

Mo
Review №27

Very bad experience, the damaged my car rims while changing the tires and the. They said it was damaged from before !!! After asking them to open the cameras and check they offered to paint them and fix them and not changing the rims !! And the was my last time to visit !!

Ha
Review №28

Detailed service and very nicely treating the customers.They are value for money and professional services are being provided.Highly recommended

Br
Review №29

They are professionals...they know what customers want. The owner Mr Junaid is very friendly and gives the best advice to their customers. You want quality , comfort and cost effective then come to Lezof.Also Mr Aziz inside the office is very talented and know everything about tyres , batteries, oil. They have a huge facility for customer services.Highly recommended...plz visit .They are the professionals..👏👏👏👏

JO
Review №30

Perfect work...Good price..Good customer care ❤

Mo
Review №31

They are very nice people who works their especially a guy called Mohammad he is very decent, helpful and very professional.Have alot of variety to select from. Highly recommended!!

Ha
Review №32

Pros: Ladies waiting area available, coffee shop available.Cons: Changing your tyres will take at least 3 hours here. There is zero communication so you can expect to sit for hours without knowing what’s going on.

Sa
Review №33

Very bad experience, wrong diagnosis for which part to change and unskilled people. Overall below expectations.

ab
Review №34

Best place for tires. Their prices are unbeatable. Definitely coming back for my Land Cruiser brakes.

Sh
Review №35

The worst place ever, overcharges for everything, very disturbing staff members who do not abide by the COVID-19 instructions, no hygiene whatsoever, smoking nonstop in front of myself and others, took them to change oil filter for my car more than 5 hours, and they told me to only for wait for 30 minutes, they treat their customers differently, I saw more than 5 cars pulling inside when I was waiting for my turn and they kept telling me they called in ahead which was an obvious lie cause they don’t have such service of reserving or scheduling. Please do not recommend this place to anyone you know cause it only spread that this place is good when in fact it is not. I had this place recommended to me and I no longer see any worth in trusting people opinions on this place. All other good reviews are fabricated. Worst place ever.

To
Review №36

This is the best Tyre and service shopEver in UAE with good Service and TrustedWork

Xm
Review №37

For Serfroon in cashier service, thank you for your hard work. Recommend place

Ha
Review №38

Perfect, the shop owner is very professional and known how to gain the customer.Highly recommended for all high end cars.

Mo
Review №39

Good service people very kind and specially contact Peter

Ah
Review №40

Very slow and additional services are expensive and they are not respecting the customers

Ay
Review №41

Worst service ever ! don’t waste your time

Al
Review №42

Personally I had bad experience as I was expecting minimum level of customer service but faced with very bad service.

Am
Review №43

It has what we want but they took a lot of time and the place is a little crowded

FA
Review №44

Well structured place for a garage.. but not organised at all.After few hours realised that the wheels balancing is inaccurate. Lots of scratches on the Rims. Never coming back to this place again..

Is
Review №45

Best place for ur car service

Ma
Review №46

Perfect service with hamad ahmad

Mi
Review №47

Car service / workshop offer so many mechamical services, custom work and tyre shop

سا
Review №48

اسوأ خدمه و اسوأ تعامل 🙌Worst service and worst customer service i dont recommend to do any kind of service with them👍

Sh
Review №49

Service is very bad and slow, you bring the car for checkup and they never do proper checkup as in less than 5 days you get shocked with major problems with the car.. it happened to me twice with this place.. so if you dont have enough knowledge about cars, DONT come here as you will be deceived.

Is
Review №50

Good service and always on time with rage thank you

Ha
Review №51

You will get the best service and the best price in Dubai,, their staff are friendly and very helpful- specially Ali and Hussain ✌️

Ha
Review №52

I changed my car tires at Lezof, very will equipped garage and verity of tires brands.

Sa
Review №53

Worst service ever, never in time never doing anything at the time,if the she shift finishes no one will complete it if you didn’t stand on their heads,worst experience

Ah
Review №54

Best prices and service. Great waiting area.

al
Review №55

Very fast service in 35 min they finished mounting my new tires , best prices on the market

or
Review №56

A well qualified tyre station

Mo
Review №57

Located in nad al hammr dubai , they have cut waiting area for the ladies , you can have delicious coffee while waiting for the car , change the engine oil and tires at with good prices .

Hi
Review №58

Best prices and amazing service highly recommend.

JA
Review №59

Very good and have professionals in all domains.

R
Review №60

After a lengthy back and forth to find my tires they finally found them, and I confirmed twice if they got them, they assured me they have them In the shop only to arrive and have them tell me to go drink coffee till the tires are delivered, I didnt go there to have coffee I went there to change tires, they lied

Mo
Review №61

I was shocked when I came to this place. I am disappointed with the guy who recommend it. I understand its a challenge for newbie to run and manage a big space like this. But letting workers approach customers without masks. Setting in their cat and talking with no protection. Allowing the clients to manage parking by them selves, having to find a worker on your own.. and the list goes on. Despite all the challenges there should be a respect for client social distancing and covid precautions.

Hu
Review №62

Quality products and professional services

Ma
Review №63

To busy place there must be good control

Em
Review №64

Best price in a market, fast service, private place for ladies.

Si
Review №65

Their service is top class and quick. The owner charges reasonable prices and way below the market price that you could imagine. Mr. Arsalan was really kind to return my car quickly by taking care of all my car issues.

Bu
Review №66

Best price and u won’t find same price with big difference, weekend rush

Ah
Review №67

Job quality is very low, they scratched the car and rims, they didnt balance the spare tyre, 😑 staff was refusing to balance it saying that its just a spare tyre.

Mu
Review №68

Nice place and top service

Bu
Review №69

Very good place for tyre service with competitive price.

Ob
Review №70

Wonderful service! Went there to patch my tire and they did external patching for free! I really liked how they deal with customers... i would go all the way from Abu Dhabi to change my tires when times come!

Mo
Review №71

Zero social distancing measures. Employees wore no masks and were careless and rude. I had to disinfect the car myself after using this place. Never again.

Ah
Review №72

Best home service .. they came on the same day I requested , price is perfect and service is excellent.. very recommended 👍🏼

An
Review №73

It took me 2 hours to check what is wrong with my A/C, once I asked for the part price only they wouldn’t tell me and it does not include any warranty which is super weird. It is very sad to see a lot of advertisement and in reality things are very different. Good luck but it is my last time here.

Sa
Review №74

Not organized and I have to run behind someone to assist me. And the person who replaced my tire gave me complete wrong information for tire pressure.

Om
Review №75

Best Car services and quality !

Sa
Review №76

I took my car there about 3 months ago to get fixed it had check engine light, no one called me about my car, for a month i had to keep calling..to get answers i paid over 4k for repairs they charged which i didn’t oblige for, and most importantly my check engine problem hasn’t been fixed till today... they said take the car.. its fine we will contact you when we find a replacement which will take 1-2 weeks.. and till now they have not called me once. very disappointing and totally do not recommended to anyone..

Mu
Review №77

Incredibly fast servicing, high quality products, best price ranges compared to competitors for all their products and services, highly professional. Highly recommend!

Sh
Review №78

Nice

Mu
Review №79

The best for tyers price but the service time take a long time

Ad
Review №80

Price goodBut the service took more than 1 hour and 30 minutes for replacing 4 tyres

Sh
Review №81

Great service...really nice place to get your car fixed...

Ma
Review №82

After call and explain the problem they asked me to visit the shop; when I reach the location the supervisor said today we are just doing services car no MAN mechanicWhat can call this act??! Even the place look big and nice the word from the mouth should be honestGood luck guys

A
Review №83

Did nano ceramic with them, great service and great work

sa
Review №84

The best Tyre change experience guaranteed

Ev
Review №85

Guys, 600 AED for the oil change, are you kidding? Even for my sportcar this is too much, I doing it always for 250 MAXIMUM. Dont waste people time. Never coming back or suggest this place to anyone.

Ab
Review №86

Always busy because it is one of the best service

A
Review №87

They charge me 700 Dhs for shock rebuild. Then I discovered that they take it to other shop and they just fill it with gas only. And wrong quantity.because of there mistake I paid 2000 Dhs to maintain what they damage.TOTALLY NOT RECOMMEND

My
Review №88

Super slow service 👎

Ra
Review №89

For a simple oil change had to wait more than 5 hours.

ab
Review №90

Poor experience.. very disappointed

Mo
Review №91

Service used to be better than now, I had to chase the worker to check every single item although this was mentioned to their supervisor once I handed over the car.The prices have significantly increased! Prices of some items have gone 50% more.

Bu
Review №92

Hello Lazoof teamI was very disappointed with your service today. I was waiting for nearly more than 2 hours for my turn and once it was my turn they brought another car and the worst thing was when they told me there are 3 cars not only this. I left without fixing my car such service is shocking me I used to deal in regular base for all our cars and this the first time I am facing this problem which is not acceptable

AL
Review №93

They claim that they charge you less than the market price well guess what NOdo I recommend ? if money is no issue then goahead but if you are looking for a good deal then dont .

Ah
Review №94

Very good prices and service

s
Review №95

Normal place. They claim that they have the best prices but when i checked their price was normal like any other shop. The place is clean and they have a nice waiting area.

Es
Review №96

Top price and friendly staff

Ne
Review №97

Thanx for awsome service number 1 to take your car and drive safely thanks guys

Nu
Review №98

Great place with great staff

sa
Review №99

The quality of this place has dropped properly, it will take you few hours of waiting until u can find someone to talk to, one of the worst customer service I have ever seen, I took my car to them for a simple service and they broke my car, and refused to fix it properly. I highly dont recommend it. Over priced for nothing.

Ta
Review №100

Always excellent service and value for money.

Information
100 Photos
100 Comments
3.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://instagram.com/lezofauto
  • Phone:+971 52 202 0100

Categories
  • Auto tune up service
Working hours
  • Monday:9AM–11PM
  • Tuesday:9AM–11PM
  • Wednesday:3–11PM
  • Thursday:9AM–11PM
  • Friday:9AM–11PM
  • Saturday:9AM–11PM
  • Sunday:9AM–11PM
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