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VIP German Auto Repairing
Dubai, United Arab Emirates
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Comments
De
Review №1

Polite, friendly, hospitable staff, technicians. Quick, reliable service. Reasonable charges. I would definitely recommend to those whose German cars are older than 6-7 years.

Ma
Review №2

Perfect place to visit if you have any car issues.

شي
Review №3

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Kh
Review №4

Amazing car service, staff was well skilled and professional.

Ab
Review №5

Amazing Garage, very friendly and professional staff, Special thanks to Khalid and Mohanned.If you have car troubles this is the spot, the give timelines and stick to it,Hassle free and Peace of mind guarantees after they are done with the car.What more? The even give warranty on their job and parts.@khalid بحكي عربي كمان 😂

Sa
Review №6

They are good enough. Providing quality of service.

Kh
Review №7

Excellent service and well taken care off, My Porsche needed a bit of tlc and it got that and more from Mr. Mohammed and his garage. I liked his honesty and professionalism and his willingness to provide me with information before he wanted to get some major work done. He also got his driver to drop me off at the local Metro, so I can get a bus to RAK. I salute you Mr. & I see why you have such excellent reviews. Thank you once again.

Kh
Review №8

Excellent garage. A reasonable price for repairing my headlights. Staff are very professional and excellent. Mohannad is a great manager he understood my vehicle issue and even I explained him from my side that there is no issues with the electrical. Fairly good price for the headlight repairs. They specialize mostly in German cars. I got impressed by the fact that they also do for Range Rover clients. Highly recommended garage. Bring your Range Rovers there everyone. The manager is understanding and has high level of experience and knowledgr. A good ambience and great staff as well as very professional in their work.

Fa
Review №9

Great people reasonable prices

al
Review №10

Great place .... good service.... recommended

Ab
Review №11

Best service and best team for Mercedes cars

Ja
Review №12

Great communication via email and phone.Fair price, and gave me warranty on parts.Work was done on time (hours before schedule).The location was easy to get to.As far as Mohammad is there, I will come back to him when I need my car serviced.

iy
Review №13

VIP is excellent over all,Services, quality is super perfect, time is a perfect for completing the car,Im strongly advise to bring your Germany cars.

Al
Review №14

Love this place. I brought my land rover in and I got a fair quote and service super fast. The owner, Mohammad was awesome. I will absolutely be bringing my car back here again. Thank you!Id highly recommend this spot!

Sy
Review №15

Love this place. I brought my land rover in and I got a fair quote and service super fast. The owner, Mohammad was awesome. I will absolutely be bringing my car back here again. Thank you!Id highly recommend this spot!

ba
Review №16

Amazing stuff! Very professional.. Muhanad is your guy there!

Di
Review №17

I have dealt with several car repairing places, but this has been so far the best and most honest. Mohamad Al-Qedrah, was really straightforward and honest with me. Did not try to cheat or to fool like most. I really recommend it.

Pe
Review №18

I have lived in the Gulf for 12 years and have used many auto repair places. But I will now only use VIP German Auto. Super professional, kind and always great results. For me heads and tails above any other auto service place I have ever been to.

Pe
Review №19

A completely honest and honorable auto shop. Mohammad himself provided incredible customer service. Totallyblown away by how well he treats new customers. Customer service is extremely important and this shop does a fantastic job at that.

Ad
Review №20

My car had some engine problems that made it shake when driving. I took my car to Mohammad and he was able to fix it within a day at a very reasonable price compared to past quotes. For me, service is about quality, efficiency & honesty. I got all 3 here. Thanks Mohammad!

Av
Review №21

Quality service ...

Al
Review №22

The best garage for all makes of German cars.I have been a regular customer for many years.

Ey
Review №23

Good place , great service, best staff

sa
Review №24

Very nice and professional management. Mr. Mohammed took care of my car and gave me timely updates.

Hu
Review №25

Honest and communicative - Mohammad is the best. Brought my car in and he said there was an engine oil gasketblow-out, proceeded to fix it same day. Later I thought my engine oil was still leaking but it turned out to be residual oil from before. Mohammad nevertheless obliged with a free follow-up checkup. 5 star service.

Oq
Review №26

Good service but so expensive

La
Review №27

Very satisfied with my first visit. Excellent customer service, started right at appointment time and finished earlier than expected. Gave recommendations for future service, but no pressure. Will definitely be back.

Em
Review №28

Came here because the reviews were amazing and was not disappointed. They were very nice and helpful, and looked at my car immediately when I brought it in (11am on a weekday). I came to get a car checked out that I was thinking about buying and they were thorough and quick with their assessment. Reasonable prices, especially for the quality of service. Will absolutely be back! Thank you!

Lu
Review №29

Trustworthy. This is a hard quality to have with an auto repair shop, One thing you dont have to worry about when you bring your car here is that your car will bemaintained and repaired right and you wont get ripped off. Thanks for the peace of mind.

Ro
Review №30

Brought in my car for full service at 60k. Mohammad was very friendly and honest, and charged a fair price for the service. Would come back again next time my car needs servicing, and would definitely recommend to others.

Ta
Review №31

I got a pair of LED headlights and want to upgrade my car. I tried to do it myself but totally screwed. Fortunately, Mohammad is great at doing his work. I just dropped by and he promised to get it done in the same day. Thanks to him, pretty easy to talk, I would like to look for him again in the future.

Za
Review №32

This place is the best! They were extremely helpful in determining the issues with my vehicle, the repair time was quick & the rates were very reasonable. I am definitely going back if I need more car assistance in the future. They are always up front with the service and what the best route and where we can avoid crazy charges. Will be my one and only garage to visit

Re
Review №33

Very happy with the service & hospitality I received at VIP German Auto Repairing! This is a family run business and I couldnt be more happy to have brought my car here for service. I was in a bind and it needed it fixed asap, they had me taken care of in a few hours and it was much cheaper than expected. I would say this is a super honest and trustworthy place with great mechanics and tools. He was even able to diagnose my electronic seat problems!

H
Review №34

Excellent service, got my car fixed ahead of scheduled repaired...Great workman

Ri
Review №35

The owner and the team are running the business with honesty, enthusiasm, trust, humbleness and high morales.I had my cars AC issue and found this place on google. Made an appointment and just how they expected the issue nothing more nor less. The issue was fixed within the time slot they gave me and the price was about 30% of the dealer price. I have the place tagged in my favorite list in case if I need it in the future.

Kh
Review №36

Good price and service

Jo
Review №37

Stopped by to get my brakes serviced. Had visited 2 other nearby shops and each shop gave me wildly varying quotes for additional brake work that was not necessary. Here I was given a fair price, an honest inspection, and great customer service. They expedited the work since I was waiting with my dog, did a great job, and charged a very reasonable price. 5 stars for these guys. Highly recommended! Efficient, knowledgeable, and kind.

Ab
Review №38

Such a good experience with VIP German Auto Repairing. I needed my brakes and rotors repaired and they did it quickly and at a reasonable cost. I cant say enough good things about the customer service too - they made every effort to get me my car when I needed it. If anything, that just shows how high in-demand they are for their reliable and honest service. Definitely returning here in the future!

Li
Review №39

Ive known Mohammad for many years. He is an excellent technician and a stand up guy. Hes one of the few people I would trust with my vehicle aside from myself. This is my go to shop. Mohammad is honest, hardworking and extremely knowledgeable about cars.

Su
Review №40

Great customer service. The location is nice and spacious. Lots of parking space. Great work on the car. Best brake service on the area by far!

Fe
Review №41

Low prices, kind, friendly service, quick turn around time with a personal touch. Ive tried the big car service centres and they really cant hold a candle to these guys. Give them a shot - you wont regret it.

Wa
Review №42

It was a great journey to fix the breaks in my car!Really appreciate all the work done by them, highly professional and tolerate to personal asks! Service goes above and beyond any expectation, and i would highly recommend it to anyone with car problems. Thank you very much, I would visit that place any time needed!

Br
Review №43

Great service and brake work done and even saved me money! The owner is an honest and reliable mechanic that I have referred 2-3 happy customers to so far! I was charged what I was quoted without having to worry about additional service charges to my bill.

Me
Review №44

Brilliant service and brilliant customer support. I am so glad I found this garage. I know where I am going for my cars from now on. You will not be disappointed to come to this garage

Wa
Review №45

Best service and on time best place to go for your german carMuhammad is the man!!!!

Ma
Review №46

I am SO SO happy I found this place! I called on a Saturday morning and was able to get in right away! I thought my engine had trouble as the previous mechanic said, but the issue was smaller than it is, very honest garage! Thank you!

Sa
Review №47

I had recently moved to the area and needed to find an auto mechanic ASAP. A co-worker of mine referred me to Mohammed, she said that he has done work on their car for a couple of years and he has done nothing but exceptional work, not to mention he is quick thorough and reasonably priced. Excellent customer service. Couldnt be happier with this place would definitely recommend them for repairs.

Lo
Review №48

When it comes to german cars you want honesty, and that is exactly what you will get. They worked on my car over the holidays when I was out of the country, and he let me keep it there until I got back. Ive been going to him for years and is the only person I trust to work on my cars.

Ab
Review №49

VIP German has been the auto repair service of choice for my family for well over a decade. Mohanad is incredibly knowledgeable, transparent, and helpful regardless of the sophistication or simplicity of your auto repair needs. On numerous occasions theyve turned around my service the same day, and Im lucky to have such a great repair and service option for the wide range of vehicles Ive owned.

Jo
Review №50

Great service and even cleaned off my car after servicing it... Fair prices and very communicative and explained everything and the breakdown of the charges were even transparent... Really loved the attention to detail on both the service as well as the charges.

Mi
Review №51

I would definitely recommend this place and will be coming back. I didnt feel pressured to buy anything. The guy didnt use confusing terms or say anything I didnt understand. He explained clearly and gave a great price. I liked this place so much that I took the time to actually come on here and write a review.

Sa
Review №52

Fast & professional. Highly recommended 👍

Zi
Review №53

Mohammed is so nice, professional, and helpful. I was probably the most annoying person asking so many questions but he was so patient with me. He was very informative and honest. I went in with issues regarding my gearbox and they were able to help me same day and also help me out with some other car repairs I needed. They were very reasonably price, matter fact a lot cheaper than a lot of other places. They are honest and reliable people and run a dependable legit business and is for sure my go to for anything mechanical!

Mi
Review №54

Mohammad was great. Great communication ahead of time and on the timing of the work. Finished on time.Fair price.Highly recommended.

SA
Review №55

Awesome owner and business.Great I found this shop. Mohammed is very friendly and a great person to know. very honest, Great prices. My new auto shop for all my cars service needs. Highly recommend!

Su
Review №56

Mohammed is exceptional in knowledge, capability and honesty. I ran a racingschool for 6 years And i know good mechanics from lousy. These guys are Incredible! Proceed in using VIP German Auto Repairing with extreme confidence!

Ma
Review №57

Professional team, Mohamed and Mohannad are honest and always to the point, reasonably priced service. Recommended.

Jo
Review №58

Amazing service and very Professional. Prices are not very low but good things come at a price too. Special thanks to team leader Engineer Mohammed and Staff

Em
Review №59

Took too long for the job to complete.. I was said 3/4 days took 2 weeks to complete..I was not informed of the delay (which was not their fault apparently, they had a delay with a shipment from Germany), I had to call multiple times to discover.

Jo
Review №60

I must say their professional and respectful manner definitely makes it a place to come back to. I originally went in to change my cars back brakes, get an oil change and more. I was shown and explained clearly and frankly what was needed and what could wait a bit later, resulting in great advice. I will definitely be coming back here.

Ru
Review №61

Needed a battery really quickly, because I was going on a trip the next day. They not only tested the old battery but tested the alternator and voltage regulator, to make sure it was really the battery. They had the battery in stock and managed to install it quickly. Really saved the day!!!

Ki
Review №62

Mohammed is so helpful, hes available by text/phone all hours of the day. He goes above and beyond in helping customers, I have never witnessed such amazing customer service from a repair shop. These guys are trustworthy, fair, and the facility is really nice! They helped me out of a tight spot and will be my Go-To guys from now on!

Je
Review №63

They moved. Its not hard to find anymore. Still first-rate work.

Ju
Review №64

Mohammed is so helpful, hes available by text/phone all hours of the day. He goes above and beyond in helping customers, I have never witnessed such amazing customer service from a repair shop. Will be a loyal customer.

Ba
Review №65

Been dealing with this garage for the last 5 years. It’s run by two brothers who are very experienced and understand German cars very well. Recommended.

Aw
Review №66

Amazing service with reasonable prices compared to any german dealer.

Ja
Review №67

Have been going to Mohammed for over 3 years- he has consistently delivered great service, communicated any problems clearly, and we are very comfortable with the service provided. When my siblings car broke down almost 10 km away, the only place we would bring it was here... if that shows how confident we are with the work done. This shop honestly takes care of their customers and their cars!

Ri
Review №68

I was looking for an auto shop who could change the headlights of my car because I dont want to get a correction ticket. I used Google because I trust its reviews. I called VIP German Auto Repairing and told me to bring the car in at 5pm. They changed the bulb and didnt charge me a penny. I was so happy with the sincere help and I will from now on bring my car to them.

Pr
Review №69

My family has been a long time customer of almost 10 years with Mr Mohanad! Hes been great to us with top class automobile service and customer experience!This is the place to go if you need anything to be done for your German vehicle! Highly recommend it .

Ta
Review №70

Very nice place, nice lobby where u wait for your car to finish, drink coffee and relax.

Ja
Review №71

Loveddddd my experience here - was working with Mohammad and he made sure my car was in great care !Cant wait to bring my other vehicles here and recommend to my other family and friends of this great service ??

No
Review №72

I just fixed my audi cars coolant tank at ENOC station for 665dhs with discount with a speedy geniune Audi part in a few hours when it takes a day. This garage asked for 1638 dhs with a 2-4 days wait!!! Thats 1000 dhs plus the cost of the wait time.

Ka
Review №73

Great service and awesome staff!! And it was best prices to repair the car. Highly recommended.

Mo
Review №74

Good service

Ha
Review №75

Excellent service and very professional. Highly recommended. Mohanad is amazing

Ah
Review №76

Great service. They took the time to show the damaged parts they removed. Im happy with the first run with them and looking to continue taking my car to extra care.

ed
Review №77

I m customer from 9 yrs. They deliver High quality service, accuracy in delivery, great follow up with customers that makes you feel a VIP person. Fast service and genuine prodcuts. And the best thing they keep your car history 10 yrs back

Oc
Review №78

5/5 would recommend to anybody looking for car services from a simple oil change to full repairs. Give him a call and hell have you and your car taken care of!

Jo
Review №79

Services are good,actually its VIP standard.

Ju
Review №80

I went to 3 garages and they told me to change the gear and radiator, which would cost around 15k, they fixed the issue within 2 hours. Very experienced, i recommend going there.

Co
Review №81

Bought my G63 for oil change didnt have to wait, the guy was really helpful and got the best price in the area after I check few placesThanks guys will definitely come back for another service

Na
Review №82

Wow , great place , fair prices

ye
Review №83

Good proffessional repairs, best prices

Eu
Review №84

I am incredibly impressed with the service and the experience with this shop. Mohammed and his crews were very informative and helpful. Mohammed was the one who helped me through explanation of diagnosis. Incredibly fair with a quote. Very prompt and transparent. I had my brakes replaced on my 2017 mercedes in only one hour! which is something I really appreciated. Since i needed that car asap that day and his garage was full, I am forever loyal. Amazing experience.

An
Review №85

I think i found the hidden gem of dubai, ive been looking for a proper garage since ages and finally found one that understands and is experienced to handle any car.

Sr
Review №86

Strongly recommend! The owners are very honest and will make sure your car is well managed and serviced

Kh
Review №87

Fast and professional service center for german cars. They bring original parts so there is no need to bring parts yourself from the resellers.

Hu
Review №88

The owner is so friendly . They are very professional and they take care of your vehicle

Fo
Review №89

Nice place , fair prices , advanced mechanics

Ak
Review №90

Mohammed and the guys at VIP German are great. Excellent service and honest work. Highly recommended.

NI
Review №91

Good customer service thank you

Te
Review №92

Got a radiator leak and the car temperature got up suddenly. Found this place and they had me in and out in 30 minutes. Nice guys working, mohammad directly knew it was the thermostat and changed it, if it was another garage i wouldve spent 3000 dhs and the problem wont be fixed, Will def be going back for any car service and maintenance! The service here is consistently great! So glad theyre in my neighborhood.

Al
Review №93

Happy with the service, it was my first time and sure won’t be the last 👍🏻

Sa
Review №94

Honesty,This is the best place to fix your cars .I never ever complain and any spare part you will change its with one year warrantyThanks to Mohammed and mohannad they always taking care of the customersWELL DONE

Jo
Review №95

Brought three of my cars here and they were all never fixed. I ended up paying a total of 25,000 for their over priced used parts. They told me some of their parts were original, and when we went to another garage we found out some were used parts or duplicates. This place is highly not recommended for even an inspection.There are other garages around their shop, best thing is to circle the block and find another place to do it for you.

Re
Review №96

Worst service for Audi repairs.When I went for the same issue during warranty period they hid the issue from us and did some work around so that warranty period will be completed in 1 month. After 1.5 months had the same issue and when we went they said the system has to be changed and now the warranty period is also finished. Hence asking for the full payment of nearly 5000 AED.

Ad
Review №97

Angry staff, very aggressive and lots of exaggeration for minor repair. Not recommended, expensive and very close with the company pricing, on top of that so much unprofessional staff and knowlege is less, better choose snother workshop.

Mo
Review №98

The best for German cars repair.

jo
Review №99

I have a Mercedes S280, went to many garages and no one knew the problem it had, this garage fixed it in 20 minutes!

Mo
Review №100

Nice place and providing grate jobs for the cars

Information
70 Photos
100 Comments
4.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://vipgermanauto.com/
  • Phone:+971 4 286 1860

Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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