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Gargash - Mercedes-Benz Parts & Accessories Centre, Deira
Dubai, United Arab Emirates
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Comments
Ab
Review №1

Dear TeamGreetingsIm from Saudia Arabia and I need to request for some parts for my car. Did you shippng to Saudia Arabia?So kindly if you can Shipp the parts I appreciate if you can contact me on my Whatspp 00966509799914.Thanks,

Am
Review №2

The service that I received this time (unlike previous not so good experiences) was unmatched!great service, perfect follow-up from the Service Advisor Mr. Chenna Vishwanath and personalized attention to my concerns and my satisfaction. Thank you for making me change my opinion about Deira workshop!

Ib
Review №3

Great service, decent atmosphere, and quick work. Quincy is an amazing service advisor, I cannot thank her enough!

Mo
Review №4

Amazing cars but prce is much high.. come on 😁

Lo
Review №5

Had a good experience with the workshop and service advisor Mudassir who is accommodating

Ho
Review №6

Very nice and cozy place to get my car repaired.They are so kind to the customers.

Ta
Review №7

Well organised well mannaered..reasonably priced

Fa
Review №8

Good u can came

Zu
Review №9

Excellent service thanks to Aneel and reception staff

TO
Review №10

Excellent dealership for MB.

Sa
Review №11

Osm experience ♥️

ha
Review №12

I had bad experience with gargash services and communications,But last service my advisor was Ms. Quincy, she was very kind, otherwise ill give one star only

Ma
Review №13

Very poor customer service. Visited with a friend to collect car new key. Their attitude is careless one. Even my friend had same experience by visiting them earlier. For the money that you charge to customers, you can extend some better support & smiles & attitude. Yes last but not least. Their fresh brew coffee was worst. Better ask for Nescafe. 😁

oa
Review №14

No one answers the phone, useless

Em
Review №15

Polite, friendly and professional staff... Ma sha Allah... the Receptionist and service advisor (Mr. Aneel Victor).

Na
Review №16

Very bad experience with certified pre owned car, I bought GL500 which supposed to be inspected and certified by professional service team in Gargash, however Just few weeks after receiving the car I started to face multiple quality issues which make me visit the service center more than 5 times in 1 year, they never managed to fix the problem from first time, they failed to provide professional service, very expensive, giving promises which they don’t fulfill, most of the time are unreachable on the phone.I’m disappointed for having such bad service for great manufacturer like Mercedes Benz.

Ra
Review №17

Customers Services very low quality

Na
Review №18

Pathetic customer service.Requested an urgent call back for my car breakdown and still didn’t get any response from gargash. Tried numerous times but not even a single number provided by gargash is responded. Probably the staff is too busy with coffee and cigarette breaks. The cheapest and worst customer service i ever experienced in UAE.

Ra
Review №19

Why should you only use Mercedes-Benz GenuineParts?Mercedes-Benz GenuineParts promote the same world class brand values as the Mercedes-Benz passenger vehicles. They provide complete peace of mind, value for money, and mean that Mercedes-Benz passenger vehicles continue to perform exactly as they were designed to.

Ra
Review №20

Good Service by advisor Aneel Victor, but they took a week to return my car.

Ra
Review №21

Customer service needs a lot of improvement. My car delivery after service was delayed, no body called me to inform. Rather, I called them 5+ times, and they said theyd called back, which they didnt. Also, I wasnt happy coz I was told the incorrect cost of service. They told 2400 AED + tax for a normal service and I knew it was 1900 + tax. When I confronted and pushed back, they immediately agreed for 1900+ tax. Overall, not a great experience from such a premium brand.

Sh
Review №22

Good service, Muhammad Fiaz was very helpful throughout the process. Bit of a delay in delivery of vehicle I believe due to Ramadan timings.

Ji
Review №23

I really would like to bring to the attention of the management how professional is Mr. DawoodI have been dealing with a lot of people here is uae - he is one of the best costumers service providersThank you Mr. Dawood

Mu
Review №24

Good service with mr rashid

De
Review №25

They don’t pick up the phone when we call, no updates on the vehicle.

Fa
Review №26

Rip off. Worst service EVER. The sales Person knew nothing about he car we bought. I got more info from Google.They will force you into service as well. My car was driven 8000 kms that year. I only wanted oil and filter changed, but Gargash decides that I NEED a new air filter and brakes and AC service. Total driven till this service was 20,000 kms in three years. Which other brand needs a overhaul like this at 20k kms?!GARASH SERVICE also does not UAE MOBIL ONE. The service rep had no clue. He said they use Valvoline.I took the E300 to Orange Auto and got he whole service for 700/- with MOBIL ONE.

Ne
Review №27

So far so good, car has been out two weeks

ah
Review №28

Good service... High charges

Mo
Review №29

Bad Experince, they cant fix the car issue at first time i kept taking my to car to them almost for one year and half

A.
Review №30

Very bad service centre with No commitment at all .More than 3 times the gare(transmission) issue repeated in one year which i paid 30k ,but issue stil not solved

Ah
Review №31

Excellent work shop and spare parts for Mercedes Benz

Ja
Review №32

Good service, but bit expensive. Wish if extended warranty covers vehicles done more than 105000 Km.

Kz
Review №33

Best Interiors Of Any Car The Best Or Nothing

Sa
Review №34

Bad service .. I received my car with broken bottoms and many many issues .. And I call the service center to book an appointment to change the tier but they are ignoring , they said we will call you when its available but no one did !

Yo
Review №35

A place that makes BMW better than Mercedes

Ti
Review №36

I have G63 2016 visited twice for maintinance the service center is Very very poor services, staff are careless and management has no time to meet clients for issues. Old style of management.

Su
Review №37

Great service, customer relations.

hu
Review №38

Very convenient place good and very quick

Mo
Review №39

Good workshop and really professional services

BK
Review №40

They barely pick up the phone, don’t bother calling.

P
Review №41

Prompt service & friendly staff.

Ab
Review №42

Excellent work shop and spare parts for Mercedes Benz

Ma
Review №43

Good services and courtious staff.

OM
Review №44

The staff behavior is bad when they talk and they refuse to help they said we can’t fix small parts

kh
Review №45

Is very good

Gh
Review №46

Stuff are taking care of customer ..

Sh
Review №47

Best service

Sa
Review №48

Happy with service.

Ar
Review №49

Good staff

Ja
Review №50

Lovely services

Sh
Review №51

Perfect Service

MI
Review №52

Gr8 experience

Sa
Review №53

Best customer care

Ab
Review №54

Very bad service

Hu
Review №55

Luxurious and costlier

Ma
Review №56

Little over priced

Pa
Review №57

Stupid advisors

Mo
Review №58

Not worth the money

sa
Review №59

Good

kr
Review №60

Good

Fa
Review №61

Amazing Cars

Ra
Review №62

Great

Ra
Review №63

Super German cars

sh
Review №64

Super

As
Review №65

Mercedes Benz showroom

Ma
Review №66

🚙🚗

ال
Review №67

Mercedes cars showroom and workshop with the highest reputation in the global market. The reception station is in the workshop and it has employees with long experience in dealing with the customer, and the place is very elegant.

Q
Review №68

Nobody picks up the phone. Spent 30 minutes to get through, but could not get an answer on spare parts for the car. Useless. Shame !!!!

Su
Review №69

Wonderful place and upscale handling

ma
Review №70

Frankly, the pieces are overrated, even the simplest things

ah
Review №71

Prices are fire

Ay
Review №72

Good

sh
Review №73

Mercedes Benz

Information
79 Photos
73 Comments
3.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.gargash.ae/
  • Phone:+971 800 2369

Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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