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InsuranceMarket.ae by AFIA Insurance Brokerage Services LLC
Dubai, United Arab Emirates
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An
Review №1

I just wanted to thank you (Justina Matthew ) all again for the awesome care, consideration and of course the awesome coverage I have with your company.The response was very quick. I am totally satisfied with the processJustina Matthew was very helpful, and I highly recommend her, As someone new to purchasing insurance, Justina went above and beyond to make sure I was making the right choice. She explained my options thoroughly and was friendly and helpful throughout the whole process. Thank you!THANK YOU Justina Matthew for your OUTSTANDING Customer service.

Ga
Review №2

I recently renewed my car insurance with Insurance Market. Had done it with them last year too. Complete value for money , My experience specifically with their insurance advisor Sumayla Shaikh was very good, she was very professional and responsive in her approach. The information provided was precise & All the processes were completed very quickly within a days time. Keep up the good work…👍

Sa
Review №3

I want to thanks Ms. Marie Cruz for her full support and help to get the insurance renew. The process went very smooth and hazel free. It was very fast than I expected. The response was very quick. I am totally satisfied with the process.THANK YOU Marie for your OUTSTANDING Customer service.

Ta
Review №4

This my third year renewing my vehicle insurance policy through InsuranceMarket. great experience , customer care and fast response to emails and always the renewal goes hassle free. overall am satisfied with the service they provide.moreover the representative April who usually assists me , she sent me a reminder by email before vehicle registration expiry in order to take an action. a gesture that tells me theres a great management behind all of this assisted by committed representatives.

M.
Review №5

Gilbert and the team at AFIA provide top-notch customer service! Although my initial inquiry was sent outside of working hours, I received a very detailed response promptly. My subsequent questions during working hours were answered in near real-time. I received several quotes from which I was able to choose the one that fit my requirements. The one-stop approach meant I spent less time researching on my own. My final selection was an excellent value! I was feeling a bit anxious about our future travel plans. Thanks to Gilberts recommendations, I have one less thing to worry about before our trip.

Kh
Review №6

The sales representative Shoeb was a great help and was very patient and clear every step of the way. Really helped change my mentality on getting car insurance. Very simple and relaxed process with competitive prices and 20x the customer care. have already recommended my family to do the same and were currently registering 3 more cars with them! would highly recommend.

Ma
Review №7

I was looking for Travel Insurance, having already used their services for Health Insurance last year.So I contacted Rolando who had provided me with very good service during my search for suitable Health Insurance at the time.I was referred to Gilbert who was handling travel insurance. I found him to be prompt, responsive and professional in his approach. At my request, I was provided with various comparative options for travel insurance, which I appreciate, as this allowed me to make an informed choice. Of course, I had queries that required clarification before I closed on a particular travel coverage option, but Gilbert clarified all of my queries clarified to my satisfaction.This is my second experience with AFIA brokers and it has been just like the first. Their staff are professional and responsive, which makes the interaction worthwhile, not to mention their experience and expertise which can be leveraged on, at no additional cost to the customer.I would definitely use their services again.

No
Review №8

We would like to thank Mr. Adel Saleem for assisting us in getting our insurance. He is very helpful in his own way. We really appreciate it. And highly recommended.

ju
Review №9

Excellent service received from the team. Very professional, and always helpful. A special thanks to Marjorie Santos and Hershey Ramos for always keeping me informed and answering all my queries. Keep it up!

Ad
Review №10

I want to thank Gloria for the professionalism showed in handling the reimbursement procedure. She is professional, responsive and eager to help in any way possible. Kudos to InsuranceMarket to have Gloria as part of their team. cheers, Adel!

Ib
Review №11

I had a terrible experience with my Health Insurance renewal. I had a plan which gave me direct access to hospitals and specialists and on renewal the agent Catherine Mendoza tricked me and almost signed me to a new plan with higher premium and less benefits which was only limited to clinics. When confronted she even became defensive, arrogant and spoke rude to me. When I called back Insurance market and requested a managers call back, they all excused managers are working from home and not available. No body called me back.AVOID these people, who cant handle complains, imagine you need assistance how they will treat you? I almost got scammed

Ky
Review №12

I just want to share our experience with Jezaeth Arante. She has exemplary customer service and I will definitely highly recommend her to all my family and friends. She is well dedicates with her job and surely knows how to answer and attend to all our queries. She never fails to update us with the latest ongoing fluctuations of the cost and which insurance would suit best both our needs and budget. Kudos to a job well done.

Ni
Review №13

Had an excellent experience with InsuranceMarket.ae. They were very prompt in getting in touch and sharing quotes as soon as they had the necessary details from my side. I had a few additional queries and these were not only promptly addressed but the quality of information was very relevant and detailed, making it really easy for me to make a decision. Overall would highly recommend them not only for the competitive cost but also for the customer service.

Sa
Review №14

I have been using the website for the past 3 years for both of my cars. As usual this time I got the best deal again. Many thanks to Adrian for his profesionalism

Jo
Review №15

All went very well, my personal shopper Maria Luisa De Guzman was very responsive, professional and insightful and got me the policy I was looking for. Many thanks

Ri
Review №16

AFIA provide excellent customer service: they were quickly available, answered questions rapidly and offered knowledgeable support and diversity of options for my car insurance. I dealt with Jesah, who was superb. I would highly recommend using AFIA if you want personalised care and high levels of professionalism.

Sh
Review №17

This was my first time working with Insurance Market after a friend recommended them to me. I must confess it was a very pleasant experience. I got health insurance for myself and my family through Suhaib. He was very responsive, suggested the appropriate policy based on the requirements. The follow up and feedback throughout was extremely responsive. I would highly recommend working with them.

Su
Review №18

AFIA agency does a fantastic job finding me the right coverage and insurance company at a very competitive price. Especially the service of Mr. Imran Sheikh, professional and very precise. The timely information as well very clear and precise flow of communication helped to get my car renewal on time. He made sure that I get the best deal as well. Definitely worth recommending.

Aa
Review №19

I switched to AFIA insurance this year because of their competitive price and service. The transfer process was smooth and seamless. Pooja was there to follow up my needs and enquiries which really helped. Kudos to her and Thank you AFIA!

Go
Review №20

I have been buying car insurance for the past 15years or so from an external source, this time i tried Insurance Market and my Sales Advisor was Mr. Rahul Nambiar, he was extremely polite and professional, i did take a quote from my previous Insurance Agent just for comparison and was surprised to find that Rahul was able to give me a much better price for the same policy from the same Insurance Company and all this even before i had finalized on the deal, to top it he surprised me with further discount at the time of making the payment. The whole deal went very smooth.

Ra
Review №21

We booked travel insurance and were very impressed with how smooth and easy our broker made it for us. He went the extra mile to ensure we were happy and any questions we had he answered. We would highly recommend using this insurance company for any type of insurance, as they are quick and easy. No hassle, no stress and they go the extra mile to make the process easy. The brokers are professional and friendly, and very responsive to any queries you as a customer might have, and that makes all the difference.

Am
Review №22

Its peace of mind if we take the insurance through them. They had given me best rate and good car value.Amjad took care of my claim while giving me regular updates and contacting the insurance company on behalf of me. I didnt have to go behind insurance company for the follow up.

Ja
Review №23

Excellent service with competitive price. Special thanks to Naveen Shetty. Its my second year, and they did a wonderful service to remind me with an attractive renewal quote. Many Thanks.

Ph
Review №24

Thank you Julivel for all your assistance and very quick responses. Great option for taking the stress out of travelling during COVID-19 for peace of mind.

AM
Review №25

Hi,Got two insurance covered with them for my cars, I dealt with Mr. John Lemuel Lastimado and he is v supportive. indeed he v was prompt and clear. I really recommend him.Thanks,

ar
Review №26

I am really satisfied with the whole process, Mr. Mohammed Shaikh was really helpful and he has provided me detailed information on the insurance i needed. Keep up the good work.

Gr
Review №27

I have been dealing with InsuranceMarket.ae for the past three years and am impressed with their customer service, professionalism and responsiveness. My agent kept me in touch throughout the process and gave me excellent advice as to which product would bet suite my needs. I have also decided as a result to make them my broker of choice for all of my needs - property, home contents and medical insurance.

Se
Review №28

I recommend using Insurance Market ae. Customer service is first class. I have had Glenn Adrias as my agent for the past 3 years and always respond quickly and is able to answer all my questions. Thanks again Glenn.

ta
Review №29

Excellent way of presenting options best suited,apart from being very responsive and giving timely follow ups,reminders.Works is a very professional manner.

Ma
Review №30

I had a very good deal while renewing my car insurance. Mrs Farisha assisted me with the best offers. Appreciate her efforts.

Sh
Review №31

Amjad helped me with my claim. He was polite, professional, explained every step and addressed every query. He also followed up promptly and was always on top of everything throughout the whole process. Thank you Amjad for making it as smooth as possible!

Jo
Review №32

Dealing with Insurance Market by Afia was seamless. I would like to thank Rahul Nambiar (Insurance Advisor at Afia) for giving detailed explanation and competitive quotes on the car insurance. He was very quick to respond to any queries. Would surely recommend to others.! Cheers!

Be
Review №33

Used their services for 2 new motor insurance for 2 second cars we have acquired when moving-in Dubai. Good response time and clear explanation. Good price. Dealt with Nadia Cecilio and her customer handling was exemplary. Highly recommend !!

Pa
Review №34

Thank you so much for helping me with the car insurance. from communication to follow up, everything done with ease. (Mohammed Zaib) is an amazing dude 👍🏾

Ba
Review №35

Best and fastest in the country... Aakash Tatkare was quick to revert and suggest the best options for Motorcycle Insurance.. I have used their services earlier and would recommend any day, any time!

Ex
Review №36

I would like to say thank you to Maria Baldo, who help me for getting my car insurance. appreciate the help and effort, well done! next year again for sure.

Me
Review №37

I have been using Insurance Market for a few years for my car and always been impressed by how easy it is to work with them. This year I needed to buy health insurance and they guided me through the process with ease, mine was a complicated case and they found the best solution for me. I will only ever use them for any of my insurance needs in the future. Patricia was fabulous and a great support throughout my quest for reasonable health insurance.

Si
Review №38

Very happy with their service. I want to thank Mr Gideon Antonio who guided me through the complete process and made sure that I got the best deal.

om
Review №39

I had a very good experience with Insurance Market, Specially @Christian Toledo and I would recommend him to everyone, Simply he understood what Im looking for then offered me the best plan fit my requirements

Sa
Review №40

Sadiq Raza, Business Development Manager Extremely helpful and It was so quick that he helped me have insurance for my car. I was amazed by his Insanely customer centric behaviors

vi
Review №41

I have been with AFIA for three years now. Terence handles my insurance needs. She is extremely professional, proactive and detailed in her approach. She addresses all my concerns and ensures I am more than content at all times. Over time I have grown to trust Terence and AFIA to always take best care of my interests and I strongly recommend them to anyone looking for insurance services.

Ar
Review №42

To be honest, I like to say thanks and a great appreciation to Mr.Glenn Adrias(Deputy Unit Manager) for keeping a smooth relationship with the customer and for handling the job with out any kind of delay.

Fa
Review №43

Thank you Disha for the excellent service you give us, we can count on you for your professional advice and excellent service. I really recommend you to anyone who is looking for any vehicle insurance.

mi
Review №44

Good company with professional team, Mr. Deepak helped me regarding my car insurance, he was responsive, kind, patient and professional..I strongly recommend them regard any insurance you want..

Ha
Review №45

We have a had a very good experience with InsuranceMarket, Ace De Guzman was extremely helpful and professional, he answered all out questions and gave us great guidance.

Al
Review №46

Exceptional service as always. Joanne Matutina always goes above and beyond to deliver amazing customer centric service. Thank you

RE
Review №47

Thank you Mr Peter Penafiel of AFIA INSURANCE 101% no worries and professional Trusted man for assisting me on my needs for my car insurance once again appreciate your eagerness helping us👌👌👌

Ma
Review №48

Very helpful staff quick and professional. I will definitely renew with them. Thank you Sushil Sakpal for your help and professionalism.

Lo
Review №49

Hi, I just wanted to thank Hassan Shahzad for his quick support in arranging insurance cover, the process was quick, easy and completed in less than 24 hours.Great Service

de
Review №50

They are quick with providing quotes & responding to queries. Even the overall process including finalization, making payment , issuance of the insurance was smooth with only email communication & online payment.Would definitely recommend them to my friends & acquaintancesMy advisor from AFIA was Maria Luisa De Guzman, who is responsible for me giving the above good feedback

Za
Review №51

Have been a customer for 3 years and cannot share how much satisfied i am with the seamless experience by insurance market. April is absolutely amazing! she made my life easy - i appreciate her proactive service and nice professional approach. Big applause to April! Thank you!

Sa
Review №52

Thank you Nadia Cecilio for your speedy assistance during my insurance renewal. It is much appreciated.

To
Review №53

Perfect service! Ive been dealing with Mani Jaswal with super effective communication (no bothering - just fixing what you need). Car insurance was half price cheaper then directly from insurance company.Definitely worth at least to ask for quote.

Mu
Review №54

I wanted to thanks Christy Thomas for the amazing service provided by him. it Professional, and Good quality, he was extremely Responsive and provided Good Value as well.

Na
Review №55

I have had good experience with AFIA. All my insurance needs were taken care by Kristina and she is very professional and proactive. I have been related to AFIA insurance since 3 years and have always got a good service. Kristina made sure that I get the best deal and she even keeps checking if the requirements are fulfilled.

NI
Review №56

Special Shout out to Ayub Khan for his promptness in follow ups and arranging all the necessary documents. Sice 4 years he is providing his excellent hassle free service, ask for him when you need to get your car insurance renewals done.

He
Review №57

We have been using car insurance service from insurancemarket. ae from two years now and have been fairly satisfied with the overall experience.This time Mr. Anthony Alfonso was our representive who was absolutely prompt and helpful through out the process and also went an extra mile to get best possible price.

C.
Review №58

Dealing with Insurance Market for our car insurances and our claim was smooth flowing .To Amjad Umar, our claim agent who was very much accommodating and assisted us all the way until we got the claim in a short period of time , thanks to you , grateful for assistance extended , we need more agents like you :)

Ma
Review №59

Our association with Insurance Market started in 2015 and since then, they have become our go-to for any insurance requirement may it be car, health, travel etc. All of our past and recent transactions were great and everyone weve dealt with over these years were amazing! Special mention to Gilbert Sitjar whod been so helpful during the process of our travel insurance. His promptness and commitment is well appreciated by our family. :)

An
Review №60

My automobile insurance was renewed very smoothly with Mr. Binish Prasant providing me with the best offers. I am very grateful for his help.

Sm
Review №61

I had dealt with Ashmy from insurancemarket.ae and I must say she’s very professional , friendly and has good communication skills. I was guided well and the overall process /paperwork was quick & well coordinated keeping me updated on my case. Good customer Service …

Ni
Review №62

Dealing with Safdar is very easy and fast. He gets me the best rates and is very quick to help and reply to messages.Thanks Safdar

Al
Review №63

A very big thank you to Mr Salomon David who assisted me in the insurance for my two vehicles. Appreciate the fast response and efforts in finalising the insurance..

Ka
Review №64

Viryan Biswas was great. He responded quickly to my requests and gave clear information. I would use this service again.

xi
Review №65

Easy and fast. Aakash tatkare was very responsive and helpful.Definitely best site to buy insurance from

mu
Review №66

There one employee his name is Amjad , he is the one who helped me till I get my money to my account, Amjad is very nice and kind guy and he is responding very quick , I thank you him very much.

Al
Review №67

Service is excellent, I would like to thank Mr Jahangir for keeping me updated and giving me his full support along.

Ch
Review №68

I recently renewed my Car Insurance through one of the Agents Shyne....She explained the whole process to me and also Guided at every step to RENEW my Car Insurance.She was Very Helpful and Coutreous......

Ra
Review №69

Would like to thank Kristina for her professional , patience and usual support in finalizing the insurance policy.Keep up the good job insurance market .

Be
Review №70

Maria at InsuranceMarket.ae was very helpful and helped me sort my car insurance very quickly. Maria went the extra mile to ensure everything went smoothly and Im very grateful to her.

Am
Review №71

This was my second year dealing with Insurance Market team. My vehicle insurance was due & received well in advance intimation. The team followed the process & guided in every steps, which has make my things simple & clear. Special Kudos goes to Mr. Peter Penafiel for his extended support.Keep up the good work.

Re
Review №72

Junaid Zia managed the entire process very professionally and would listen to the requirement and work towards attending to it. All in all a very good experience. Thank you

Ro
Review №73

Good morningI have written this to inform you that the service Mr Glen and Ms Ashmy have provided us was well received and greatly appreciated. However, we apologize for the inconvenience we caused them for they worked during their off-hours. It was very nice of them to provide such a service during the vehicular accident and we appreciate their assistance immensely. Please relay our thanks to them for their efforts.

Ge
Review №74

Anoop Nair assisted me with the entire process and I was so pleased and happy with his service from the start till I finish the process of acquiring our car-renewal license. Highly recommended. He has provided me with a very affordable value of car insurance.

ra
Review №75

Since last two years I have wonderful relation with AFIA for my car insurance.They have great and prompt system of reminders and Mr.Binish helped me to get the best quote(with no claim discount-since i done my renewal with same company). Very professional and fast work process. I would definitely use their services again and definitely recommend to my family & Friends.

Ri
Review №76

Not the same service as before unfortunately!Bought insurance on Aug 8, was charged on Aug 11. I was promised that by the expiry date of my registration, everything will be alright uploaded and need not to worry. Had to follow up on quite a few occasions which is strange ​as you can see in the screenshots.Today is the expiry date of my renewal but unfortunately, my agent seemed to have forgotten it already. The last thing he did was to check and never bothered to give me updates. I tried calling and messaging Jamal but no response.This was not the same service before. Completely disappointed!!!!

Gr
Review №77

Was purchasing a second vehicle and was chasing quotes from my regular Insurance Broker.They werent particularly helpful so I contacted Insurance Market and dealt with Shoeb Khan.He provided a number of competitive quotes and we had a policy in place the day after first speaking to him.Would happily recommend to anyone looking to purchase comprehensive car insurance.

Ma
Review №78

Would like to thank Rizwan and his team for helping me out in insuring my vehicle and making this experience a pleasant one.

Al
Review №79

Afia was very clear and precise in dealing with my Travel Insurance policy. He was very good at putting me at ease. Well done Afia

Sa
Review №80

Service was good and they assign a person to follow up with you. They deliver good advice to help.

Gl
Review №81

Excellent service rendered by Pancham Katalia at AFIA, she was very professional and displayed great initiative in ensuring I get the best insurance product.

sh
Review №82

Last few years I am getting my Car Insurance from Afia Insurance Brokerage Services LLC ( Insurance Market .ae ) My Insurance Consultant is Mr, Christy Thomas Who explain me all about my Car Insurance requirements and provide the best one , Finally I am very much satisfied a lot . Particularly he explained me about the Oman Coverage and the Dealer repair part which I impress a lot . I am Thankful to him for his committed response , professional attitude and timely action .

Sh
Review №83

My 1st time trying with Insurance Market, excellent, prompt n proffesional service provided for my car insurance n purchased the best option/rate in the market. Wish I had used them way way earlier! Dont waste your time scouting individual company n stress yourself! Well done Insurance Market, hope u maintain your standards continuously.

Al
Review №84

Excellent services provided by Gowtham Thiyagarajan. Very efficient and quick in responding to any queries or concerns!

Ka
Review №85

AFIA is highly commendable. Got the best deal for our car insurance with agency repairs. They also offer easy payment terms. We are very pleased with how Sheila took care of us - knowledgeable, professional, efficient and polite.

Sa
Review №86

Dear all.Mr.Amjad from the team is an exceptionally professional and an amazing personality who can solve your all issues with in no time.Quickest,responsive professional, true guider.No words for Mr. Amjad from insurance.ae(Afia).God bless you bro.Thanks you so much.

Br
Review №87

Thank you for assisting us with my insurance and other queries we had last time. Totally recommended your service to other friends and family members. Very responsive and considerate to customers concerns. Thanks again!

Vi
Review №88

Quick response, good value. I recommend

Di
Review №89

My experience with AIFA in general for my travel insurance is really good and timely. Especially the service of Gilbert is really professional and very precise. The timely information as well very clear and precise flow of communication has been my experience with him. I really recommend anyone who is looking at any kind of insurance services please contact him and he will be of great help to you and your requirements.

Ar
Review №90

Ive been in AFIA for 3 years now. The transactions is online by email or Whatsapp but very smooth and price is very competitive. Thanks to Ms lowbert.

No
Review №91

I’m taking my car insurance from this firm, they are very cooperative and highly professionals, they make me easy.. goo price in market also, specially one mr. Shoeb khan insurance advisor. Thank-you shoeb and afia

sa
Review №92

Excellent level of customer service and best quote you can get. Special thanks to Mr Gowtham Thiyagarajan for his outstanding support and service. I strongly recommend InsuranceMarket.ae

Vi
Review №93

Great agent to deal with - Binish Prasant. I chose insurance market because they had insurances of all values including for agency repairs even for the 5th year which was not available with the competitors. In addition to that, Binish was very responsive and guided me though the whole process without any fuss. Got it done in just under 3 days.

Ni
Review №94

Unbeatable offers on insurance, with a variety of options to chose from. Ive used insurancemarket.ae twice and will continue in doing so.

Ni
Review №95

Used their services for motor insurance renewal. Excellent response time and very good service. The commercials were highly competitive and none other could match. Dealt with Justina Matthew and her customer handling was exemplary. Highly recommend !!

ni
Review №96

I have dealt with Hassan Shahzad for 2 years now and everytime he has helped me to get the best price for my car insurance. A company is only as good as its employees and Hassan has shown professionalism throughout. I would recommend this company to everyone. Check out Hassan!!

Ma
Review №97

Letshiel is amazing and so helpful. I got my Travel health insurance quickly.

Po
Review №98

I have been dealing with insurancemarket.ae for 2 straight years and Ive been totally satisfied on how Ms. Lowbert Alzo Del Rosario has handled all my inquiries. Very responsive and polite in all the conversations. Will surely recommend insurancemarket.ae to others. Great service. 👍🏻

Sa
Review №99

Awesome experience with AFIA, the story goes like:I had an accident and the vehicle was completely damaged, Thanks to the entire team starting from Road side assistance till the Claim settlement. Special Thanks to Mr Amjad, who extended an awesome support right through out the process.Great Team and Great work!, Special Thanks again to Mr Amjad Umar & Mr Imran Shaik...

om
Review №100

I came across insurance market.ae when I was looking for an insurance for my car last year, I ve sent my query and was surprised with their fast response with very detailed information. Got a very satisfying insurance for my car. This year I have been notified reminding me of the renual of my insurance, and Mr.Shon Dsouza was very helpful and followed up with me till the end.Thank you so much for your valuable services.I would recommend you to all my friends .

Information
100 Photos
100 Comments
5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://insurancemarket.ae/
  • Phone:+971 4 421 5819

Categories
  • Auto insurance agency
  • Insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8AM–9:30PM
  • Tuesday:8AM–9:30PM
  • Wednesday:Closed
  • Thursday:8AM–9:30PM
  • Friday:8AM–9:30PM
  • Saturday:8AM–9:30PM
  • Sunday:8AM–9:30PM
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