The food was really good and the quantity is so big. I loved the Thai salad, so yummy. The staff sooo friendly and the services really good. This is one of my favorite restaurants in all countries I go to.

Its good to see people love the food here just as much as they love it back home in New York. There is always a wait time which just shows how amazing this restaurant is. The restaurant takes me back to the US giving me a nostalgic feeling. A huge and clean place that offers nothing but great service. The portions are massive, good enough for 2-3 people. The appetizers are amazing, especially their Fried Mac N Cheese Balls. The pastas and pizzas are delicious. The Mexican cuisine they offer tastes fantastic. Now, coming to my favorite part of their menu, the cheesecakes. They are mouthwatering scrumptious. My absolute fav is the Godiva Chocolate Cheesecake.

Lovely Ambience, courteous staff and lips smacking food what else some one ask in a weekend with family.....👍👍👍

I had a great experience. Since we came, the hostess greet us very kind and polite, she took us to our seat and explain everything very well. Not on hostess only, our waiter was good, giving us, suggestions, fast and efficient service and always check to our table regularly to make everything fine. For food basically good and the most satisfied things in food is their desert. Overall service, food, atmosphere is very good and highly recommended to visit for any occasion or gathering or family time

It was a great experience thanks to Arfan the waiter there. The food was really good as well. It was crowded which lead to some mistakes in service and delay with the bread.

The best main dishes and cheesecake dessert of course, friendly and efficient staff members, they greeted us with a smile and they remembered the family :). I believe their lunch size meals and different half dish mixes are amazing, so is their refillable strawberry Lemonade

Food was very good but restaurant was very crowded. Secondly the portions for lunch and dinner are different. We wanted smaller portion for chipotle chicken pasta but made a mistake while ordering and got dinner platter which was very big and I think more expensive. So while ordering check the difference between lunch nd dinner portion and price

It could be because of Eid holidays and theyre packed.. but the food i ate today is less tasty than usual. I hope its gets better soon as this is one of my favourite restaurants in Dubai.

We orderedShrimp TempuraStuffed MushroomsShepherds PieCrusted Chicken RomanoFor drinks-Pineapple Cherry LimeadeStrawberry LemonadeAnd Chocolate Mousse CheesecakeI would highly recommend the stuffed Mushrooms and give the crusted chicken a miss. Go for the lunch special portions which are good enough for Two. Parking available easily within the mall.

This is for the hungry faulks. Good drinks Great food and leave room for desertWe started with the Nachos. Large portion for an appetizer. We ordered the Chicken Alfredo and I had a Chicken Parm dish. The pasta was cooked perfectly. We ordered a slice of cheesecake after. The Ultimate red velvet cheesecake was to die for. So many flavours, it’s hard to choose.

We enjoyed a dinner. It was very crowded and we had to wait for 45 minutes to get a table. Once we were finally seated at a table we were served courteously and friendly by our waiter. We ordered a pizza and salads which were fine and tasted good. We finished with their desserts a selection of cheesecakes. The cakes tasted fine but were quite heavy, we would have expected that they would be more special in taste and lighter in view of this being their namesake dish. The interior is quite dark insight both in decorations and with limited lighting

We consider ourselves regular customers there and we always come out with positive experience.....until this last time. First of all, there was no sanitizer bottle on the table and when we asked for the same, the waiter brought a bottle and gave each one of us in his hand and took the bottle away. Even in very cheap restaurants youll find a sanitizer bottle on each table. We ordered burgers but it came not as we ordered. The spicy came not spicy. They did not bother themselves to ask how we like our meat. When we asked for water they offered only one brand which we do not like. Why this cheap way to force only this brand of water?The waiters came at least 4 times with dishes that we did not order.In short, if this restaurant consider themselves as (elite), then they better start to act as one.

One of my favorite restaurants.Their Macron Cheese Balls are the best!And their Steak Diane is one of the best steaks you can have.The location is excellent, as it is easily accessible in the mall.The sitting are has variety of options, you can sit inside as usual, by the window, or outdoor.The service is very good.Prices are reasonable, however they sit on the expensive side.Overall, excellent experience.

We had to wait for an hour to get our table. It was crowded. The service good but not awesome. They setved with bread and containments as compliments. The table was normal, may be coz of the crowd, they didnt get time to clean well. we ordered pasta napoletana which id AED78 , thai coconut lime chicken (AED71), cajun chicken (AED80/-). And finally we ordered cheese cake. All were good. Recommended

Overall experience was nice and food was Ok, I almost liked it but I reduced a star just because of the prices, I would say the dishes I had must been worth 25-30% less than the current price.Anyway me and my wife tried the 1 Chicken dish (the lady told it was kind of their signature dish, but I would say shes right, its tasty especially its sauce along with it mushrooms and smashed potatoes Al together dish was delicious) and 1 pasta dish called 4 cheese pasta (it didnt met my expectations still its a worth a try)Drinks I tried was berries mix it was Ok drink.

As usual the best in DubaiAmazing 🤩 tasteGreat serviceNice and kind staff

Cheesecake factory is a must try restaurant if you want to taste good american cuisine in the UAE.You must try the sliders, Americana cheese burger along with sweet potato fries.You should even try the lemon and mint drink which is best amongst it’s type.If you are a cheesecake lover, this is the best place for you to try the amazing cheesecakes like strawberry cheesecake, caramel and vanilla cheescakes.The ambience is very cozy and if you are lucky enough to get a seat on the outer side then it’s a cherry on top situation for you.The staff is very friendly as well.

Big American portions and everything is good on the menu. The chocolate cherry cheesecake is not as nice as the oreo cheesecake and the Cuban sandwich seemed drier than my previous experience at other branches. Friendly staff and great seating options.

The food is ok but the service is so bad and to be more specific it’s about the three ladies at the reception as they were busy talking to each other and were so rude. I asked for a table for four ppl and she insisted to give me a two ppl table as she didn’t want to listen. I asked for a kid chair and she push it toward me and not even bring it in a gentle way. I’m very disappointed.

We had an amazing experience @cheese cake factory in Festival city. French toast, chocolate milk and burrito is strongly recommending. Very spacious restaurant maintaining social distancing and all. They have wide variety menus including burgers, pasta, pizza, salads, cheese cakes etc.

I got cinnamon pancake 🥞 which I wasn’t expected to be as big as the pictures, it’s soft and crispy from the sides, it has the flavor of cinnamon, it’s enough for 3 people actually it’s really big and for me it’s disadvantage as I want a portion for one not this big, but this is the only size they make. The price for it is 46 AED which is also too much for one person if he want to have only nice breakfast and affordable at the same time.Cappuccino is good which is 18 AEDThe place is nice and the staff are friendly and helpful.

Awesome ambience...great service...good portions...value for money 💰

One of our Favourite places in Dubai.. Love all their dishes.. Our favorites are Fried Calamari, Buffalo Wings, Chicken Madeira, Mostly all their pastas 😋Never leave this place without trying Cheesecake many options to choose from - Our Favourites are Banana Cheesecake, Red Velvet, Godivia, White Chocolate Raspberry Truffle 😋😍For any special occasions do inform prior and they would make it special

Nice ambience and food is awesome. My all time fav

Little occasions can be celebrated in a fancy place... yummy food

Foods great as usual. The ambience is very cosy, and the staff are very helpful and professional. I highly recommend trying the orange chicken speciality dish.

Good taste , great value portions, quite high expense

So good, that we cant wait to taste it... its a good deal for their price as 1 slice is already good for 2-3 persons.. so rich, the flavor cookies and cream is so cool..

The best of the best from every department, from the entrance till customer leaves these guys and girls do exceptional service. With the updated Covid protocols menu is available as a link in a barcode. Taste of the foods exceptional. Portions as by default is too big. Usually two can have most of the items easily.Mr Niro (Sri Lankan) was very helpful and understanding and we didnt had any waiting tome for the any item we ordered. Maximum it was 5 mins

Good food, polite and attentive staff.Served hot and quick. Enjoyed thoroughly.Good to enjoy occasionally with your family and friends.

Food is Good and delicious. 👌🙂but the staff is not so accommodating, they were picky on how they will assist and serve the customer.The salted caramel cheesecake is 👌❤

Cheese cake factory in Dubai festival city is in Promenade side in the upstair .Nothing to explain about the taste of their food items or cakes. All are very tasty and delicious. Me and family always choose this place for functions. Their complimentary breads are also tasty combination with butter.

The breakfast quantity was quite filling that I had to share my cake. The omelette was really tasty which had spinach, mushroom, cheese and small beef bacon strips that made it much more tasty and fulfilling throughout. The Reeses peanut chocloate cake was a great finisher along with coffee though I had wished for pancakes which I learnt is normally served on Fridays and Saturdays (on the to do list). Ive heard complaints that it may be a lil pricey but again for the portion, great presentation plus taste of food to add the excellent service its worth it. Easy five stars.

Love the cheesecake, too heavy and delicious. But you have to wait for your turn and to secure a place too 🙃

Wonderfull place to enjoy the food and what a great place to enjoy the view of Dubai

As one can guess straight from the name of this place, their speciality is cheesecake in abundant variety of tastes.🍰The cafe is pretty popular and some queuing to get a seat is a regular situation there, so keep it in mind and book a spot prior to coming.☝️Their menu features non-sweet options too, ranging from salads to burgers. So that everyone can be satisfied with meal choice.🍕Customer service is exceptionally well, starting from the hostess meeting you and to waiters introducing themselves to you. 🌟

Delicious food, excellent service, friendly staff

Always loves this place. It brings lots of memories everytime .

Has never failed to impress the taste buds !

Food is great but the desserts are even better! Wonderful place to eat cheesecakes or cakes. I heard they ship them directly from USA to Dubai.

Pretty nice place to dine in with a nice sea view as well. Soft music in the background. Very helpful crew. Most importantly, delicious food! :)

I have been in this restaurant a lot its good for family and friends gatheringSomething for everyone oneDelicious foodI recommend it

4.5Had to wait a good 40 mins cause it was Christmas day. But was worth the wait. Service was quick and the food was delicious. We ordered chicken madeira, beef belly sliders and virgin mojito to share among the two of us.Portion size is quite big. The sliders are heavenly delicious but quite heavy, I felt full after just one.But overall they were well managed with the long queue.

I am a carrot cake lover. I ate a bunch of carrot cakes from many places but for my tastes, the cake here wasnt the best for me, the cake didnt taste fresh to me, it felt like the cake was old and it was stored in the fridge for a long time. This is just my opinion, everyone has different tastes and others might enjoy the cake here. Im glad to be able experience the cake here but this will be my first and last time i will eat here.

Authentic Italian food and soulful cheese cakes .. salted caramel cheese cake is highly recommended .. In dining is safe with social distancing .. kids love it 😍!!

Great place for International cuisine

Very prompt and efficient service. Good quality, taste and portions with the menu

The place is always professional. We ordered beef sliders and chowder soup.The quantity is good for 2 people, amazingly tender , juicy sliders. Soup tasted fresh and perfect for winter season.staff is polite and efficient .Outside seating area jas a great view of the creek and dubai skylineDont forget to observe burj Khalifa

Good value for money. Decent amount of meal serving.All meals are very very very tasty. Also they do offer refills on drinks.. :)

The Cheesecake Factory is perfect to celebrate with your family and friends. My husband and I went there on our anniversary!I liked their ambience, food quantity was pretty good, and the taste was just perfect. We ordered their ultimate Red Velvet Cake Cheesecake , Fried Macaroni And Cheese, white chilli chicken and it was amazing.

Amazing food and service

Love the ambience, and the food..very cheeeesssyyyy..

I liked the food yesterday unlike previous experiences this time it was better. Fish & chips and the starters with shrimps tempura were good.

The steak diana with shrimps mash and mushrooms is almost mandatory: very tasty, 2 different sauces, its a modern take on surf and turf. So, its not only about cheesecakes... you can have a nice healthy dinner with avocado egg rolls and salads too.

The place is great, very well designed for booth sitting. The ambience was great, not too dark but not too bright. The wait was a bit too long though. It took 20 minutes to get a table. The customer service was also a bit lacking when they are busy. I do not know if it is because of a lack of human staff due to covid.

The menu just doesnt run out of great options of food. The quantity of the food is always too much so opt to share a meal with a friend or family. The service is always great and swift in this restaurant.

Such a nice place has a lot of tasty good food and the service is really nice over there and the place looks good and luxurious and the best thing there is the cheesecake really like nothing I’ve ever tasted before I’d say that the cheesecake is a little expensive as it is for 35dhs but it deserves it really does. So if you want to go and get a good cheesecake this is the place to go to 100% it’s like nothing you’ve tasted before

High quality food, delicious recipes whatever the platter you order, perfect cheese cake of course 👌😋😋🥰🥰

Very generous plates.Unforgettable Luou salad taste.In addition to the signature delicious Cheeze cake.

The cheesecake is to die for! Good size and taste. Truly dibt have to think twice about trying the cheesecake here. Just beware of the crowds as it is always crowded, well cant blame anyone now can we, they have good cheesecake!

Food was ok but somehow not the same usual taste of cheese cake factory dish from other dining outlets

Enjoyed the breakfast, good quality food and service, we got a seat with a good view. Staff are friendly and professional.

Located close to the fountain of Dubai Festival Mall. Staff are very friendly and always checking on you to make sure everything is fine. Will always come back for the pasta Napoletana and the original cheesecake of course.

Who doesnt love this place :) its the ultimate heaven for cheesecake and the variety they offer is mouthwatering. My all time favourite is the GODIVA cheese cake and now the rest addition the Pineapple upside down cheesecake soooooo yum must try

Very very busy! Avoid weekends and save at least 60 minutes of your time waste.

The service and food quaility has declined over the past couple of years. Considering the popularity, the food quality and service should be kept up to the expectation.On the other hand, their cheesecakes are one of the best in town

Despite of the incident happened in last visit,One of the best dining experiences

Never had a bad meal in a cheesecake factory. Quality & taste is always excellent & the service is always good.Tip, if you go for an early dinner around 5pm theyll usually let you use the lunchtime menu which is ever so slightly smaller portions of some of their favourites but quite a bit cheaper. Go to dish - Crusted Chicken Romano.Only drawback is most dishes are a little expensive 80-90 AED+ & no entertainer. Youre looking at 100 AED per head easy.

Friendly staff. Great food. Good ambience.

Place is nice, staff is polite and helpful, food tastes good, but not the burgers (bacon is dry).Overall experience is fine, very crowded, and the music is a bit loud, but still would recommend it.

Its my fav restaurant yet last night Experience was terrible. Inline menu was not working. Staff ignored me while i was waiting in the bar area. Left the restaurant without ordering my favourite dinner.

Amazing taste, prices are too high

Good ambience and great service. Big portion sizes.

I love my buffalo wings, absolutely love them to bits!However... I do wish they were a bit more generous with the buffalo sauce, the wings were a bit dry...

Delicious food and big portions. You can share the plate. There is option for smaller size for some orders.

Great breakfast options here. I mean cheesecakes are not the only thing this place is good at. American serving sizes = good for two people.

The appetizers were absolutely delicious and the portions massive

The reason why I have rated 4 stars is that Im not impressed by the food here. All things said, the cheesecakes are phenomenal and theres no doubt about that. I go there for the perfect cheesecakes but the food has never been able to impress.We went with family and ordered a host of dishes, Asian as well as Italian. There was Mac n cheese which was average, nothing great. Ive had much better. The vietnamese chicken wraps were good ( the only thing we liked)The Pot pie from the healthy menu was disgusting. We couldnt finish it even.The orange chicken with brown rice was also very sweet and lacked the sweet n sour flavor it should have. Overall food was very disappointing. I rate 2.5 out of 5 but cheesecakes get 5/5 👍 Go here for cheesecakes

We had a pasta, pizza and cheesecake. The staff was really friendly and helpful, and the food arrived in good time! The pasta is recommended, the pizza was just okay, and they were out of most of the cheesecake options

All time favourite place. Love their food.

Nice place and team.

Located in first floor of dubai festival city , good food

Breakfast burrito, amazing for twoVanilla cinnamon latte💘

I am wondering the cheesecake factory was better before anway good food and service

Loved the tower truffle cake, godiva chocolate brownie sundae

Absolutely wonderful as ever. This one got a good view if you get a chance to sit outside. Great service by the staff. Food is always excellent and the quantity is generous too. All the staffs are exceptionally awesome. Cheers.

Well, if you live cheesecake, you have to go there. I was really surprised to find a cheesecake factory outside the US and was so happy when we got there haha. Keep in mind to come with a lot of hunger otherwise it will be hard to eat the big slice of cake 🤣♥️

Food will never disappointing! Always taste exactly the same ! Portions are huge , complementary bread deliciousHowever this brunch is very busy and we came 4 pm and had to wait 30 min for table .Its says something good about this restaurant, people rather wait then change restaurant 😃

Yes yes I know...how can you rate ckf so low. Well its simple. The food though quantity is amazing the food quality is not even sub par its actually really pathetic. I ordered the meat loaf and I was served 3 pieces of spongy meat that started tasting terrible by the time I finished the first piece of meat. It was some soft mashed, sponge, like meat mousse or something. Anyway terrible experience. I went therE ONLY because my wife insisted. Next time famous Daves only. Their food quantity is less but their quality is amazing. Never again. Oh and my tummy was very upset after eating that gooey gross meat. I would like to have my money back but I suppose that wont be possible because ckf needs to buy cheap raw material to serve more low quality food.

Nice cozy place. Excellent food, huge portions. Very courteous staff

Food was delicious but took forever to arrive though (It was around 40 min wait time) and our toddler got extremely impatient.

This is one of my favorite restaurants with lots of variety on the menu that will suits everyone and the staff here are always friendly. The food was nice and fresh, however the portions are way too big for me even a small size. I loved the complimentary warm bread and butter which they offered, the brown roll was delicious! I was there with another two friends, we ordered 3 dishes and we were struggling to finish our meal. Sadly we had no more room for the cheesecake that we were eyeing for, will leave it till next time for just cheesecakes and coffees!

TERRIBLE SERVICE AND POOR MANAGEMENT3 months ago I visited this place with a friend. after being seated the waiter ignored us big time!. We spent 25 minutes waiting for him to take our order, no dishes, no bread, no greeting, nothing!. When complaining with the manager she was apologetic but It was clear that the waiters do not respect her as she does not have managerial skills. We left to Texas Roadhouse instead and service was wonderful. Last weekend I came to the same cheesecake factory with another friend, I did not want to but he insisted, and it was the same story. We ordered 2 coffees with skimmed milk and no whipped cream. When we got them we noticed not only how creamy the milk was but also traces of whipped cream like if they put it and removed it once they realised the order was with no whipped cream. The coffees were served by another waiter and after confronting him about the milk appearance he told us they do not have skimmed milk so they brought them with full fat. The hostess came with the cakes and dropped them (literally) on the table with a sarcastic Enjoy. When we requested to speak to a manager guess who was in charge? Yes! the same useless lady (East Asian) was there. She should be replaced, no one respects her in the restaurant and the other manager from India, although more capable could not make us stay. We ended up at Eataly with a way better service. Beware, you might get whatever they have and not what you have ordered... ohh and if you are relying on the management? dont, it seems they are puppets of the waiters.

We had a great time by having the best lunch and sweets.

Love the vibes of this place and they serve the best steak and pasta.

Excellent for the variety of food and obviously the cheesecakes.Good staff with polite attitudes.

Not at all crowded with this covid..yet during weekends the place is very much packed. Serving real quality cheese cake in variety.

Excellllllent food overall. Scrumpalitious :)

One of the American fine dining with good food verity. From burger to steak and pasta to pizza. If you like salad they have a good and healthy salads. Finally not to mention their specialty cheese cake yummy.

The price is little high but is deserves it .. love the place and food was good