Fake location & fake number!What a shame!!!

Had my worst experience at the Aeroflot check-in counter in SVO airport. Hope that I will not fly Aeroflot ever again!

Have been trying for 4 hours to talk to someone at the offices. Listed numbers have no service and even fax is not accepting??? Great way to run a business.

Worst airline and worst customer service

I forgot some cloths items on the board which I just bought but it seems they just through it. They dont care about passengers.

I get a phone call saying my flight is cancelled. I get to the airport and I have a rude bold old man at checkin laugh in my face telling me he doesnt care. If I want to fly just accept what he gives me! This is the largest most disrespectful person on the planet. This man is working counter 517 terminal 1 dubai at 1am!!!

Less than average service. Something that was supposed to take 5min took 30min even though I was the first in queue. Theyre really relaxed here, not hurrying anywhere.

No one is answer my call i come to the location office is not here what tha f**k . They change the location but on Google is the old location ffff

Not open now or ever. Nonexistent as every Aeroflot customer service, theyre all mutated robot hippos from the planet Zoltharon behind the 5th sun from Uranus.

Absolutely useless company. They dont know, they can not help. In any cases you have to contact Moscow. Only one question why the mother company is keeping this branch.

The airline for me is amazing but the service before getting on the plane is terrible. They need to set up an online checkin counter in Aeroflot as it gets Super Super busy.

Its ok..In the time

Please is closed .they shift to other area without update

Very very bad service.. dont waist your time call Moscow.

So rude staff and no one picking the calls.

Do not get through by phone! And the address means fake! If they moved out or stopped working in Dubai, why then write this and misinform clients? Horror! I want to change an air ticket urgently, but I have to bother my friends in Russia for this!

Terrible quality and service!

I liked flying with them ..

Otvratitelinii serviseNikto trubku ne beret ,,Kakaya kompania, takie rabotniki ,,Shtani protiraiut v ofisah ,,Zaimites delom uvajaemie !!!!!!

Za chto zarplatu poluchayut netu servisa zvonish ne kavo netu nekto ne otvechayet u j a s n o

I can’t get through to the office ... maybe the number is changed

They froze another dog in their luggage and are otmazyvayut retroactively ...

No answers to the phone

Impossible to get through!

The best Russian airline!