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Burjeel MHPC Marina Medical Center
Abu Dhabi, United Arab Emirates
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Am
Review №1

Very friendly and cooperative staffs, easy to get appointments. Dr. Khalid is the best pediatrician my kids like him.

NA
Review №2

At the outset, I would like to extend my sincere thanks and appreciation to Dr. Jaya Krishna for what he gave me in terms of the beginning of the matter, as I was suffering from a fracture in both hands, as it was decided to perform an urgent operation in good time, God willing.Then the operation was performed by him , and the human being in the success of the operation was a resounding success, due to his merit and skill in his specialty after that, Dr. Jaya followed up on my case close follow-up and then I was referred to physiotherapy by Dr. Marsha This is one of the most skilled doctors that have passed me by in my life, and I would like to say to her, thank you very much for the good humanitarian work that you do. God bless you.On the other hand, I do not forget, my dear Safaa, and this is the pinnacle of taste and dealing with others, and she is very good at mastering her work, and she was the bridge of communication between me and Dr. Jaya Krishna, where she translated all the hadiths with precision and perfection. Thank you very much, my sister, Safaa, and a special thanks to all the workers at Burjeel Marina Center.

Sa
Review №3

Fast efficient service, friendly staff, overall very good facility.

Ti
Review №4

Their dentist, Dr. Zaineb Hamoudi, is the best dentist I’ve been to. She is thorough, careful, and precise. She knows what she is doing. I’m always scared to go to dentists but I felt so comfortable with her. Her dental assistant, Eunice, is also efficient as well. She knows when and where to assist. Kudos to both of them!

Sy
Review №5

Hospital is quite calm with excellent interior design. Seating arrangements in waiting areas are exceptional good. Staff is very much cooperative and trained.

fa
Review №6

Great experience by visiting burjeel marina medical center. I would like to thank Mrs Soukaina for her kind efforts and kindness and warm welcome . It is appreciated.

AN
Review №7

This is place having better experience and filled with positive environment & energy. Overall staff behavior is superb.I would recommend BMHPC 200% to all my colleagues & friends....

Ha
Review №8

Behind marina mall. They do PCR tests. Professional, clean, and efficient.No need to go into the mall, parking outside is very convenient.Thank you.

Sh
Review №9

Worst service ever. I got PCR test done on Wednesday from burjeel marina mall and received the result on Thursday but they did not update the ALHOSN till now and today is Saturday morning. I could not cross the border to Abu Dhabi and had to stay back in Dubai. I don’t know when will they update it. 😡😡😡Really expected better service from burjeel

al
Review №10

I did the pcr from 3 dayz until know didnt receive the result and no help from the hospital 😡

ge
Review №11

I visited here with my wife and kids for a quick check-up with specialist few days back, but the time in reception was really really bad. The kids though enjoyed the ambiance of this center seems like it wasnt a clinic at all!Though bad review for reception (really, really upsetting service!) me and my wife appreciate how the the other staff work. Nurse Nicole I can recall made a very quick response to check for us. She is very good in handling our disappointment and gave us very warm and happy welcome during the fisrt part of check up. She did very well giving us precise vitals and asked politely about our concern. Thank you Nurse!I see most Filipino works. Nurses are verg much hard working and we appreciate all you do even you are tired and all bad stuff. I will definitely come back here! 4 stars only yet good service.

Yu
Review №12

Great service ,lovely atmosphere and amazing receptionist receptionist called safa who helped me a with her beautiful smileHighly recommend ⭐️

Bi
Review №13

I would like to thank Dr Probir Paul (ENT) and the nurses who treated me very professionally and kindly in the hospital. I really appreciate their help and assistance. The place is organized and clean and I would recommend BMHPC to all my friends and colleagues.

Ri
Review №14

Great experience today by visiting Dr. Prabir Paul (OTOLARYNGOLOGY) at Burjeel Marina Medical Center. I would like to thank Doctor for his good efforts and his kindness. Appreciated.

Mo
Review №15

Went for PCR test, Lack of staff on reception, one person for data entry and 3 nurses not doing anything .. two were in the queue took us 25 minutes waiting then we left because if this was how slow the service is then the results would take longer than expected .. dont recommend for pcr test

Ak
Review №16

I did PCR test twice at this facility as it’s the closest to my home. Unfortunately the service is very slow. Waiting time after giving an EID at the reception till you are called for a test is roughly 30 mins. At least this is what was my experience. After initial 15 min of waiting I usually remind the receptionist that I’m there still waiting and then I wait again. I would like to mention that I’m usually the only one at the waiting area meaning no other patients waiting for the same service. Other than waiting time, no complaints. The facility is clean, spacious and don’t have that hospital ambiance which is refreshing.

Ta
Review №17

Excellent service By Dr Zainab Hatem.Explained me well about my teeth condition.Thank you Dr Zainab

Pi
Review №18

Helpful receptionists and nurses and kind staff. professional and kind attitude from dr Sawsan and dr Kim

حب
Review №19

Physiotherapy therapyThank you Marsha alot for your effortsGreat and professional work

Za
Review №20

Was told this is one of the top rated hospitals in UAE, but was disappointed with the service. Came for a PCR test with my husband and despite it being not a busy period (there was less than 5 people waiting), the front desk could not get it right to enter my mobile number correctly and registered both of us under his mobile number. Cant imagine the hassle to correct this issue which may lead to my al hosn not being updated. When I approached the front desk to update the number correctly, i was given an attitude with slamming of my ID and sticker label on the counter. There was also no clear instructions on where to go after pcr test, and we had to wonder around and approach the front desk to ask. We were told to wait while she was attending to someone else but there was then no order in serving customers who came first and 3 other customers were served before us to process payment.

Sa
Review №21

I am so grateful for kind pharmacist at MHPC, she was very cooperative and helpful.

Wa
Review №22

Great experience today by visiting dr. Ahmed zaazoue ( urology doctor) at burjeel marina medical center

Hu
Review №23

Customer service is weak at the reception.We came to do PCR test, and the stuff does not show any professional attitude in front of patients and they insisted that they need original EID !! So if I’m sick and coming to your hospital for check up or treatment, you won’t allow me in ?Moreover, all the places in UAE would issue the PCR result within max 24 hours, while here it will take so much much more.Please don’t reply by saying share your feedback by email ..etc.It’s either someone would do an action about it or then it’s a waste of time even by email!

Mo
Review №24

I really appreciate the effort done by doctor kim to explain my report and as well as the help of the medical translator ms safaa who help the doctor to interpret what have.in general i really recommends bmhpc for all.doctor kim is a good Gastroenterology doctor 😀all the best to her.

Ya
Review №25

Cant say enough about how nice the reception was, the hospital was quite and clean, i was visiting The pediatric dr.khalid el edlibi was so professional, loving and helpful. Doctors like him are rare these days.

Sa
Review №26

Ive been attending to my appointments at the MPHC Burjeel Marina Abu Dhabi for more than a year.I was seen by Dr Paul, the ENT specialist as well as other doctors.Im satisfied with the services and care provided at all time by the doctors, nurses, reception and other staff.I highly recommend the clinic to all.Parking is easy and readily available at all times.

sy
Review №27

Hi , i was suffering severe cough for almost 7 months i showed several hospitals , but atlast came to Burjeel hospital in marina mall where i met Dr. Prabir Paul who made my treatment & curved my allergic cough within 10 days its the best doctor ever understands all whats going through the body well deserve , I request every1 just try visiting @ burjeel hospital Marina mall its good experience

Kh
Review №28

Safaa laroussi is very professionnel and make me feel so confortable once i was the hospital, great customer service skills i wish u safaa all the best 👍💪

Ah
Review №29

I would like to thank dr ahmed (urology doctor)for his good efforts and his kindness and the nurses and the reception for their good customer service. I really appreciate their help and assistance. And the place is more organized and clean i really advice people to visit burjeel mhpc.

JA
Review №30

Very good customer service and fast.

Jo
Review №31

Me and my husband would like to express our gratitude to Dr.Jayakrishnan and Nurse April and physiotherapist Rekha and whole team of Burjeel marina and also Dr Basil and Dr Barrios from Main Branch Burjeel hospital for referring us to Dr Jayakrishnan as we are very happy with the results and changes my husband’s hand had over a period of 3months only.His case was an old trauma and wrong suturing at his rt hand when he was a child which caused deformities,contractures which almost made his hand look like that of a handicap-as other medical doctors had described it.We were searching long time for a hand surgeon for a long time and in our 17years here in abudhabi-but only last April -God finally answered us thru Dr Jaya and his team.From preparation to surgery,to follow ups,rehabilitation thru Physiotheraphy-everyone was kind,helpful and always keep us informed about his progress.Even his other medical condition were addressed and treated during whole treatment thru Dr.Kim.Now my husband,Ferdinand Florendo is very happy with his new hand as he can do almost everything now like playing basketball and his not shy anymore about the look of his hand as it looks like the same as a normal hand,unlike before.Thats why we really are thankful to all of you there at Burjeel hospital Marina and Main branch for making my husband lead a normal life again.May God continue to guide,bless and protect you all and your families always!!!as well as bless this wonderful Burjeel hospital and its management for everything good you’ve done to us personally and to our family.As even me and my kids do regular check ups and follow ups in Burjeel main branch.For all this,we are forever thankful and will pray for your continued success in putting patients first!👍♥️🙏Sincerly yours,Joan/Ferdinand FlorendoNote:if only i could post photos of before and after treatments I would do but there is no options here.Anyway thanks Again!🙏☝️🙏I hope my words describe it well👍

Ch
Review №32

I do not know why New waiting process was made at the reception hall. Asked to wait only for 2 minutes but actually at least 10 minutes were spent here.But I think its not too long waiting. Normally other process/services by nurses in this hospital were not bad.One hour was spent until seeing the doctor for today.

Ja
Review №33

Very professional services and highly supportive. Highly recommend.

Zo
Review №34

Got my vacine shot. Excellent service. All the staff is so polite and friendly

Mi
Review №35

We (2 persons) needed a PCR-test for travelling back home to Switzerland. Went there 2 days before take off. Very friendly and efficient, good price.But 24 hrs later we still didnt have the result. Since it was Friday, nobody at Burjeel could be reached. Mail-address on homepage was fake (error-message by mail-server), a call by phone led to contact-form that didnt work for visitors without local UAE-ID and local mobile-number.Luckily we the decided to make an alternative PCR-test, which delivered after some hours.Now we are back home, 60 hours (!) after test - and still dont have the results. They have our mail-addresses and mobile-numbers - no message at all.Dont rely on Burjeel. Worthless processes or just crooks.

Fa
Review №36

DR. Hye Rang Kim is verygood doctor, i travel outside the country to solve my issue but i could not success , only she found my problem

An
Review №37

Clean facilities and kind staff. I turned to to get the COVID-19 vaccine. Its recommended to book an appointment.i walked in and it took about 2 hours and 14 minutes. The waiting area is nice and the interiors are well decorated and cared for.There is a free parking area for the medical center located behind Marina Mall.

Gu
Review №38

My first and last visit, Im working in marina mall, I thought its better for me to come every week to do pcr. with this staff attitude, I prefer to travel another lab where I find service much better even its small lab.

Mo
Review №39

I dont recommend anyone to do PCR with them.Slow, not good customer service.

Ja
Review №40

Service was expedient and that staff was very professional. This is my third time in this clinic and would recommend to anyone living in the Marina area.

Ma
Review №41

My experience in this Marina Clinic is awesome. The assistance I got from the receptionist, nurses and Ms. Asma is very helpful especially Al Hosn app. I wish every a very success. The vaccine was not painful at all. I would like to highly recommended to everyone to come here. Alhamdulilah

Al
Review №42

Im always very pleased with the service I receive from Burjeel Marina! The doctors, the physical department and the staff in general always are willing to assist me!

Ar
Review №43

In general staff is friendly, the hospital itself is clean, BUT when it comes to the vaccination, it is a mess, as your vaccination will not be reflected in the al hosn application. Burjeel is not able to solve it, they reply always friendly, “yes mam, we will solve it, give us 2 days” till today nothing is solved. Especially for people who have to go to Dubai, you still have to do your PCR on 4th and 8th day. Don’t go to Burjeel for vaccination!!!!!

Pr
Review №44

I went to take the COVID19 vaccine 1st dos. Please explain the process, can I do it walk-in at any time in this center.

UA
Review №45

Excellent customer service and professional staff and highly qualified Doctors in all specialities. I also thank Ms Asma for her assistanceHighly recommended to all.

Ri
Review №46

Fast service and the staff are all friendly. Dr. Sawsan is very nice.

sa
Review №47

Very very unprofessional and very bad experience I didn’t get my lab result for 10 days and I call them 7 times but still no result yet . It’s the worse service I Experienced in UAE .

ma
Review №48

Reception management and staff shouting when calling each other .Dr. Kim is unprofessional and doesnt give neither enough time for patient nor a good attitude nor enough explanation for anything. She doesnt even listen.Patients have rights ! I will never visit this doctor anymore.

Mo
Review №49

Thank you for the nice service and assist,

Sa
Review №50

Miss reem and miss asma they are copritive and friendly with customers and very energetic

SA
Review №51

Very disappointed from the experience. Unprofessional staff and not aware of the patients care. Super waste of time and money thats for sure . They were lost where and what proper things to use to clean the patients pains area or wound areas. So sad and sure last visit.

Je
Review №52

Receptionist has a bad attitude. Poor customer service.

Kw
Review №53

Only here for the PCR covid test and it took them 2 days to give the results.Don’t know about other services.

Ba
Review №54

I went to take the vaccine. The process went very smooth

Ro
Review №55

Great service &great enivorment ,all the staff are helpfull

Al
Review №56

Worst experience ever in a hospital for self paid customer. They charged me 500 for the follow up and 210 aed for giving me injection ( However I have paid for the injections and the medicine another 512) this 210 was just for the nurseAnd when I came back to them , sorry we can not give u the money back but we will try to give u discount if u come again .My advise is not to go there if you don’t have insurance

we
Review №57

Very poor follow up when it comes to complain over one month now I am trying with hospital to send correct report to Al Hosson and I am actually calling and visiting the hospital every day with no action, they don’t have system and they don’t care about customer satisfaction at all, not recommend

wa
Review №58

Never felt in safer hands with a dentist as much as i did with Dr. Zainab Hatem.

Ro
Review №59

All the staff are helpful, I m impressed with serviceThank

Am
Review №60

Great services and very humanitarian thanks to Asma and Hala

La
Review №61

Came to do the PCR test, friendly medical staff but was told the result would come within 24h which did not happen, I called and they changed it to 24-48h. Unreliable.EDIT: Emailed, no response. Called, was put on hold for 10-15 mins before telling me they had incorrectly taken my phone number (after them having called me at the test to confirm the number). Told me they would rectify as soon as possible and send the result. 2 weeks later and no result. I would advise using another provider if you need a PCR test

As
Review №62

Good service , good experience, and highly recommend ☺️

Lu
Review №63

Thanks for your good service please keep up.

Re
Review №64

Worst experience with them. My PCR test result report and SMS are till this moment not sent to me although done since Thursday. 3 complains since the morning and nothing but promises to do something, but NOTHING.

Mo
Review №65

I feel Dr. Minesh is top Doctor. He knows what he is doing. One day I told him he is encyclopedia. He knows what he is doing. He shows me all on the screen. I really appreciate the great Doctors like this gentleman. When I was asked to recommend a doctor for my neighbor, immediately I recommended him. Thanks to this center. Thanks to the doctor.

MO
Review №66

Thank you for best service

Gr
Review №67

The doctors are kind, but receptionists are not kind. Especially a woman needs mild face and gentle attitude, really.

Gl
Review №68

I walked in without an appointment and was greeted by very pleasant people. I was immediately set up to see Dr. Sara George who treated my condition immediately and along with Dr. Hye Rang Kim, within days I was back on my way to recovery from a very concerning condition. I would like to thank all the nursing staff, for being so efficient and caring. Glyn

Ya
Review №69

Dentist Dr. Zainab is wonderfulShe explained to me in a distinct way the condition of my childrens teeth with the description of each tooth according to its number, and this is what I see for the first time.She is also very skilled in using her tools and dealing with patients with great interest and humanity.She is the doctor of the whole family now and we are so happy to know her.

Ro
Review №70

Well-kept and presentable clinic that maintains a very high standard of cleanliness. Many doctors, nurses and specialists on hand to help with a range of medical conditions and issues - they are thorough and professional. The support staff members are also welcoming and helpful.

Er
Review №71

The staffs are very friendly and helpful 💕

Wa
Review №72

Doctor takes a look at your xRay, in 1 minute decides you need a screw in your foot... Of course I said No, I went and saw 2 specialists outside berjeel, they said no screw, only a regular cast and I will be fine.Blood test, they email you without any explanation. They will not follow up with you even after the blood results come out. I had to take the results else ware and have someone explain to me what I am looking at.They put the wrong number in the system, I called to correct it TWICE, off by one digit... Hopeless, when i email them, no record for you with the number you provided.Horrible, unprofessional, and a water off your human body if you go. Its like going to a car mechanic.

ra
Review №73

The waiting time so long, nursing station useless, they let you set and no body talk to you .

Na
Review №74

Very professional and caring staff...cheers

Bi
Review №75

Dr. Kim is a very knowledgeable doctor and does an outstanding job for allusion patients. I am truly impressed by her credentials. I have recommended her to all my friends.

RE
Review №76

I am visiting Burjeel Hosp for last 7 years.I have very pleasant experience.Staff is very friendly and interior design gives you wider look.Hospital management is cooperative.Dr Paul ENT specialist is one of the top ENT specialist available in UAE.I was an old patient of nasal alergy for around 15 years.I visited most of the specialist in country. Dr Paul treated me in2014 for around 6 months .I am 100% recovered.These comments are in acknowledgment and appreciation for Dr Paul.I am highly recommending that you must visit Dr Paul .Thanks for reading

ah
Review №77

I would like to thank all Burjeel hospital management team and staff for tge superb services.Specially dentist clinicDr. Zainab Hatem for all efforts and remarkable professionalism .

de
Review №78

I have undergone a procedure with Dr Minesh presiding. From start to finish the care and treatment given has been second to none with a full recovery.Thank you to all the teamDenis Attard

Ed
Review №79

Excellent healthcare facility. Great ambiance.

Ay
Review №80

Great staff! Really helpful. The appointments are often close and the waiting times aren’t too long. Was in and out real quick 👍🏼

Du
Review №81

Very good service and fast counters

Na
Review №82

I would just like to say that the staff at your hospital is wonderful! Everyone who was involved in my care - the doctors, and nurses made my stay as comfortable and as enjoyable as any hospital stay can be! Excellent Services and Very Friendly Staff.

ch
Review №83

Good customer services. Dr. Zaineb is also good. She explained my dental problems well. Dr. Wiam is also very good. She explained my problems and pains well. Both of them attend to my needs immediately.

Ra
Review №84

Great service! its fast! everybody are approachable specially in the reception staff.for sure i will recommend to everyone

Va
Review №85

Doctors and staff are very friendly and have nice smile and approach to patients. We are happy with my family all the service.specialy Marie she very polite and play with my son.

Ro
Review №86

All the staff are friendly and kind they assist me until I was finish. Thank you all for helping more blessing to you all.

Em
Review №87

So great customer service special thanks DR Sawsan , Lealyn’ and sunshineActually all the team giving a professional support

Ra
Review №88

Doctor Zaineb Hatem Hamoudi is an excellent dental doctor. It was my first experience in Burjeel marina and it was great. The service is very good too. Thank you.

ma
Review №89

I am very much, satisfied with the services with courteous and friendly staffs. Keep it up‼😊 and I further recommend to come, visit and try their services especially the cosmetic services.

Yu
Review №90

Burjeel MHPC is one of the best clinics I have ever seen.They have a convenient location. If you are coming by car, firstly we have to consider the parking status and they have that huge area. When you reach the premises for sure you are not in good shape, by that time you’ll be irritated if the reception will not treat you well BUT in Burjeel MHPC you’ll get a good vibe and comfortability on how they are dealing with you and the assistance until you’ll come to meet your physician.To make it short, everything is perfect when it comes to the medical centers level. Doctors are good and very effective. Lastly, you’ll met Ms. Asma who is very accommodating and friendly to assist everyone.

ها
Review №91

Dr. Mines is very good. He explained the condition of my baby very well. And all his staff and nurses are very good.

Ra
Review №92

Staff are polite and helpful.

Ma
Review №93

Doctor ahmed is good advisor and helpful always listing to people.For the hospital this is number one from all angles.Good luck

My
Review №94

The service which you providing is fantastic. All the staffs including doctors are very kind helpful. I am really appreciating services .

Ya
Review №95

Very nice experiencse.... Thanks to dr. Minesh naik and team

Ha
Review №96

Eent doctor in burjeel hospital was quite good and approachable. I had some check ups with him for a few times these past few months.The staffs are kind and approachable too.

Je
Review №97

Impressive service and very nice clinic. All schedules were on point and the staff and doctors were very nice and accommodating. Healthcare at its finest!

Mo
Review №98

The first hospital in not answering the calls in abudhabi

Sa
Review №99

Hi, i was having a appointment for ABPM machine at 1 pm, 21/7/2019 to check BP. I arrived before the time 45 minutes, then i have been told the machine are not available!!!! I have asked the nurse to request the machine from other branch, again they cant.The point is about respecting the time.I wish there were less than one star to select.Thanks Burjeel Marina Mall.

Ka
Review №100

I would like to thanks to the Best experienced doctor Minesh(orthopedics) and the burjeel hospital staff and all the faculty for providing and supporting us in difficult situation .We are very much satisfied for the service from burjeel MHPC giving to their patients.I would like to suggest everyone this hospital.Big Thanks to All the team and their support.

Information
72 Photos
100 Comments
4 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://marinahpc.com/
  • Phone:+971 800 55

Categories
  • Medical Center
Working hours
  • Monday:8AM–10PM
  • Tuesday:Closed
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
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