Initially there was a mix-up with my order. When I stopped by the store they were very apologetic and replaced my order. Excellent customer relations and highly recommended.

Very Bad Customer Service. He never offered samples to taste before I could select the flavors I wanted to buy. He said tasting has been banned. If possible, avoid purchasing from this outlet.

This is definitely a nice ice cream place to go to during the summer months. I really like the variety of ice cream flavors that they offer. You can add different toppings if you like as well. They also make some nice milkshakes. I like coming here sometimes for some ice cream.

I found a plastic piece in the ice cream.

Just experienced the worst customer service on my entire life by Mr PRAKASH DHAKAL 4016 on BR Central mall khalifa city . He was not in the mood to serve , i asked for adds on nuts to my orders milkshake and the ice cream and he just shouted at me a front of other customers that i jave to add 5 dirhams i felt so nervous and stressed i said thats fine then he start dumping the nuts on the mixer and telling each spoon 1 dirham how many u want in extremely rude way . BR this person ruled my evening and im extreamly disappointed with your staff poor customer service . He was like giving me a favor . Never again .

I lovvveee it ... parline cream flavour is the best

Good ice cream

Praline pleasure sooo good😍

Be treated unprofessional .. Dont apologize in case you wait and give timeMy estimate is to wait for the customer .. Wait more than 10 minutes to take the request ..

Lovely