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Home Box
Abu Dhabi, United Arab Emirates
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fl
Review №1

My favorite place to shop for home. And their sales are great!This branch is pretty big, 3 floors. Not sure if there are other branches. At the door there’s a vallet sign for visitors, but there was no one there to take my car. It’s possible to find parking if you wait a while

an
Review №2

The staff are very accommodating especially Mr. Ismail. He assisted us nicely in everything we need. The products are also nice and affordable. Highly recommended.

Er
Review №3

I’d like to use this platform to write a good experience in Homebox since then I was wowed by the quality of their items, for home decorations, kitchen and etc. specially the price range, it is very affordable and less… Also all the staff are very accommodating special mentioned to Ms. Elizabeth, who’s always there for me guiding me with the items I’m looking for… All in all, it is really a great shopping experience.

Ki
Review №4

Affordable products and good place for home decor items.But wish such a big establishment kept neat toilets for customers; fully stained male toilet seats, fully stained mirrors, water spilled everywhere, no tissue rolls and broken doors. Hope you guys can keep some clean rest rooms in this pandemic period as you are all about decor and furniture and CR must reflect that too.

Tr
Review №5

Reasonable prices and good offers. But be very careful if no price tag. Sales person might tell you a price and when you go to cashier it will be higher. And they will not apply the online prices at the counter at all. Moreover, I ordered online a 4 door wardrobe. Very nice one but the delivery people was very unprofessional. Full feedback and complain submitted but as expect no response. But again, prices are very reasonable of most of the items.

pr
Review №6

Mr. Ismail was very helpful indeed. He stayed with us throughout our shopping, and gave good suggestions. We recommend him for any assistance.Between he loves to play cricket

mu
Review №7

Very good place and nice to shop furniture.Kind person will help you to get what you want.I would like to thank one staff called RafiqFor support me on my shopping journey.All the best

M
Review №8

Mr.rafik from sales is very professional and helpful,Affordable good furniture.

St
Review №9

An awesome purchase, and great customer service.Thank you for making our experience great.

Ri
Review №10

Home box across its all three floors looked very beautiful and tempting. The display looked very beautiful. There was an offer for national day going on when we went there yesterday. We were only planning to take a quick look at the store but ended up staying there for two and half hours without realizing the time. It was like an happy adventure going through different levels of the store. Their display looked amazing. We were happily looking at everything with admiration over and over again. We ended up leaving the store without buying anything because we were hubgry after adventure but we are planning to gk back again today.

WA
Review №11

Thanks to Mr. Rafikhe is really very helpful person and got what i need perfectly.Rafik is very professional and appreciate his services.

ZA
Review №12

Valuable deals.. Amazing collections.. worth the money spent.

Sa
Review №13

Thanks for MR SHBBEER .. for heliping me .. &thank home box for the good collections .

Mo
Review №14

Very bad experience not recommended at all.they take too long to deliver , very bad quality and no QA to check the orderbefore deliver to the customer , I received broken sofa and returning it back more than 3 days no one from homeobox talk to me

Ke
Review №15

Good product ms at affordable price. Jeetendra and Sanjeeb are your real assets

Ju
Review №16

The worst quality furniture Ive ever bought online in UAE. The same day of assembly I had to call back the delivery team to fix what they built (a chest of drawers) and they never reply back. The item is totally bad constructed as you can see in the pictures. When it was assembled was totally OK, once I began to put clothes in it spread out the main structure.

La
Review №17

Buddhika was a very nice and very attentive sales person. She explained and clearly understood what we are looking for. She is an asset to this branch. We will definitely come back because of her.

Af
Review №18

Good Service from Buddhika, was very pleasant and helpfull.

Ro
Review №19

I bought some items from home box and i really like it. Thank you mr Richard for patiently assisting me while in your store.

Review №20

Value for money with good quality

Su
Review №21

I appreciate high quality and best service

Kr
Review №22

I have ordered my bookcase in homebox. They accused me of not properly reflecting my address while I did write my address completely. Moreover, they act like I need to beg for them to deliver a furniture which I actually PAID.

Fa
Review №23

Khasif from liwa store is amazing in customer service

Za
Review №24

Joseph had such warm and accommodating customer service. He helped me to pick my piece of furniture and its beautiful!!

Vi
Review №25

Great place for Furniture, household items.Price is also very reasonable.Lots of options always available.

Al
Review №26

Ismael helped us tremendously and made our experience quite pleasant.We left satisfied and with a lasting smile.

Jo
Review №27

Very affordable price for a very good quality product. Sale staff is very friendly and accomodating. 👍🏻

ab
Review №28

Mr Ismail was very helpful, we would recommend everyone going to home box to ask Mr I small for assistance.

sh
Review №29

Love the store. Sale runs every time. Economical items and durable

Jo
Review №30

Mr. Abrar gave excellent service. The Carpet we bought was good quality. Homebox is the best store!

ku
Review №31

Its a very good option for household items.....prices are cheaper compared to other brands but the quality is comparatively same....and also they have plenty of variety products....

Pi
Review №32

Ismail really help us a lot during our shopping in Home Box Abu Dhabi in Hamdan. Actually, not only him, but all of the staff are very nice. Hope that you all keep this kind of attitude and always keep up your good workings. Thank you so much, god bless and stay safe. 😊

ir
Review №33

The staff are very accommodating.. shout out to zainab for assisting us on our needs, will definitely come back and shop again!

Lo
Review №34

I shopped at Home box Liwa branch, the sales man name is Rafik, he was so kind and patient, he showed me all the options within my budget and helped me to choose the best one! So happy with my purchase and even happier with the service provided by Rafik. I will definitely go there again.

Ey
Review №35

Very good Items,Appreciate their help. One guy his name is Rafeeq is very helpful and patient and so kind.Thanks homebox

Jo
Review №36

Bought a sofa bed in affordable price. Home box has a good quality and great customer service compare to others 🤩

Nu
Review №37

This is a very good place for great deals, the staff (Naresh and others) are very helpful and friendly, familiar with their products specs and features.

In
Review №38

Very good product and nice customer service from Mr.Ismail assisted what I need..Thank you

Ma
Review №39

Amazing customer service provided by Lanuka. He assisted us in pucking great furniture.

Mi
Review №40

I am happy to shope from home box .nice staff .thanks for Rafik he is very kind and helpful.

Am
Review №41

I have visited the store found the staff was very cordial and very professional/Supportive this make feel me honored. I will definitely share this with my friends about this experience bravo Rafik keep rocking.

so
Review №42

Yesterday I got my items and it was upto my expectation and the people who came to assemble the crib and wardrobe for my baby did very good job and very humble and cooperative. I forget to ask their name but they are 3 people did their job very well and act like professional, well appreciated to the service team. Overall its a excellent experience. Thank you home box and service team.

Ma
Review №43

Perfect staff and services. They give customer the freedom to select the items. Mr. Rafik was very helpful and friendly. I appreciate his efforts with us.

Ah
Review №44

You get what you pay for. I have no issue with the quality of the items. But they have the worst customer service I’ve ever came across. They should retrain the people handling customer care!I ordered a bunch of furniture last week and although the delivery was done on the scheduled day and time. The problem came in the shape of damaged backboard of the bed. The initial technician confirmed to come back today with the new piece and complete the work. But when I contacted him, I was informed that he has been assigned to work somewhere else and that I should contact the customer service for the update.I contacted the customer service or should I say tried to contact them throughout the day multiple times via emails and calls, but not once I got a straight answer from them and kept on getting the same response that the technician will contact me. Which was never done and I wasted my whole day.I got a call just now and I wasn’t surprised that the person on the other end was in no mood of assisting or at least to provide me a straight answer as to when I will get the replacement item and get this thing over with. He simply replied that we will see if anything can be done to resolve my issue tomorrow and was very quick to read the terms and conditions for refund, when I told him that i’m really not happy on things are going and will consider returning everything back!I request the management to take notice and not to have DIY type of people destroying a good brand.

سع
Review №45

Joseph was perfect one in the staff and he don’t waste your time.Everything was good

Ra
Review №46

Great service by Mr rahul I really appreciate the work he did and helped me a good.

Dr
Review №47

Good quality n price also I like the way sales person is assist the customer...

Tr
Review №48

Raymond was very helpful and accommodating, and will suggest you the best stuff they have that fits for your needs

Na
Review №49

Great offers in furniture, thanks to Joseph for helping me secure furniture for my new home...

Im
Review №50

Very affordable price for a very good quality product. Sale staff is very friendly and accomodating.Good furniture collection and helpful staff ....

Ma
Review №51

Nice place. Great products and service. Prices are very affordable.

Sh
Review №52

Hi guys shopping at home box was affordable prices and the staff are accomodating.

Vi
Review №53

It’s a one stop shop for all your household items(except electric appliances). They have a wide spread of options in terms of budget and design both.However, this brilliant place lacks proper sales staff. I visited this place today and observed the staff gathered at a single spot on the first floor. We were looking for a bed and a wardrobe. We spent close to 1.5 hrs here observing all the designs they have. Whenever we called for assistance, there no staff present to answer our questions or explain any specifics related to the products on display.Finally, when we were at the first floor, we went over to one of the billing counters and asked for a personnel to come and assist. The lady who reluctantly arrived was rude and wore an attitude which showed no interest in getting through with the sale. We left the store when my blood was about to boil at the ignorance of the sales staff.If I had to look at furniture on the website and buy it online, there was absolutely no reason for me to walk in to a store. So when I walk into such a store, I expect all my queries to be attended to. Disappointed!!

Gr
Review №54

Very cheap and affordable house hold equipment and furniture. The service is quick and their staffs are attendance

JU
Review №55

Its was good experience whith mr khadar he help me lots good collection and value price

Is
Review №56

Khasif is so helpful i recommend him he so nice and so professional thk you KHASIF

Ma
Review №57

I have met Abrar, who has shown me a very good faith and helped me to much, Im very happy to shop at home box because of him.

Je
Review №58

Great products for great prices.!!.Ismail was especially helpful..keep up the good work.

Ab
Review №59

Lots of variety, prices are a mix. Some products are suitably priced, some are expensive. Their website is very well designed, though they should add a 3D view of items viewed online. Staff are cooperative and knowledgeable.

Ta
Review №60

Will come back next time..recommended to all of my friends..

Da
Review №61

Very affordable and good quality. Highly recommended 👌

Ro
Review №62

I went to dalma mall home box to pick some kitchen ware stuff I really love and it is affordable aside that Mr. Richard is very much accomodating and friendly. Keep it up Mr. Richard.

Fa
Review №63

Thank you so much for a great customer service for both Sales associate Joseph and Rafik ,they are very professionals.

Ol
Review №64

Excellent and affordable products. Good service from staffs especially Richard ... he made my shopping a great experience.

Na
Review №65

Thanks to Buddhika for her support on my needs she has a great customer service skills. Congratulations and keep up the good work.

مح
Review №66

Very good ismails survice very calm and polite survice

Ah
Review №67

Helpful, fast, giving excellent guidance. Mr Rafic is a wonderful support for buyers. I recommend.

Ro
Review №68

I would like to thank Mr. Rafik for his help and kindnessAppreciate his efforts and hid hard workThanks

Am
Review №69

Best customer service by Mr Manish findout good furniture with reasonable price thanks Manish and home box

As
Review №70

Nice product good customer service n good price also...

sa
Review №71

Salse man Mr Abrar very kind nd helpful. he hepl me to buy gd collection of carpet nd price also very affordable.

Mr
Review №72

Super offer ... Good collection ... Thanks Home Box .. special thanks to Shabber sales staff ....

mA
Review №73

The best place to buy household items, good quality and affordable! I love to shop online because of their good promotions daily and on time delivery. Highly recommended.

Ra
Review №74

Happy with the service and great value for money.Appreciate sales associate mr. Abrar

lo
Review №75

Ismail is very friendly, polite and easy to talk to regarding my needs, He help me a lot, He is a good working person, Please give him a credit, Thank you

M
Review №76

Nice center, helpful staff and good prices.

Mo
Review №77

Best salesman called Rafik. he is very helpful

Di
Review №78

Very nice quality and i like how sales person assist me.

Ma
Review №79

Visited Home Box in Hamdan branch to look for decoration and kitchen stuffs. Once I entered the store, I was welcomed by their staff (name: Zubair) and offered assistance. I felt happy and comfortable dealing with the staff because he made me as a guest of his home. He showed me different options and best offers. It was a memorable experience and worth visiting again for my next purchase.Thank you and keep it up!

Lu
Review №80

Very very disappointed and disgusted with the customer service at Home Box.I had a delivery scheduled for last Thursday. Thursday an item was missing,  Friday they were closed, Saturday another part was broken and product could not be assembled.I contact customer service and Im assured another replacement is on the way.Sunday - nothing. Customer service assures me something is coming. Nothing.Sunday afternoon - another representative says they are not sure whats happening and I need to wait another 48 hours.Monday - another representative tells me they have to pick up the defective product and then file a refund (I have no product as the delivery guys had taken everything on Saturday)I recieved no email or sms or phone with this so called update. I have to constantly call customer care and speak to new representatives each time.Monday afternoon a so called manager called Shireen tells me that as my right as a customer Im supposed to be informed of all updates regarding my refund and she will get back to me by the end of the day.Its now more than 36 hours later and Im still waiting.Either Home Box customer service just doesnt care or customer rights dont seem to exist. All I know is they were very quick to take my money but cannot deliver on product,  or refund, or have the decency to be updated about my status. No one seems to want to take responsibility for this and they keep just saying my apologies, someone will contact you shortlyManagers are always in meetings and cannot be contacted.Their watsapp chat keeps escalating the issueFor a store that I have regularly supported over the years, I will now never buy from Home Box again and will spread the word to all family, friends and colleagues to not buy from you either

Je
Review №81

Amazing shopping experience that make you feel at home while building your home. big thanks to Ms. Catherine and Raymond for and excellent assistance and great commendation to you professional and elegant taste and suggestion.

sa
Review №82

I went to dalma mall home box to pick some kitchen ware stuff I really loved and it is affordable aside that mr Richard is very much accommodating and friendly.. Keep it up Richard...👍

vi
Review №83

Shopping at Home box Hamdan branch will be a good habit. Amazing prices for amazing products and Attentive staff to help you all the way specially mention Mr. Zubair (staff). Good Job Sir.” 👍

ka
Review №84

I have got very good product and service and good advise from Mr. Lanuka. Thanks homebox for keeping humble and generous staff and that makes our life easy to take decisions.

Ja
Review №85

Very nice place to shop,nice service. I will definitely coming back.

Wa
Review №86

Thank you Rechard for giving me the best service I can have.you are the one of the active and great seals person I know in home box.Therefore he surely deserves an honour..

Ge
Review №87

Affordable product especially on sale... Staff are very accommodating and good ambiance of the store....

ma
Review №88

Been very helpful and patiently assist me to search for size of my pillow case and bed sheet. good job guys 👍

Br
Review №89

The service in home box is excellent and I was guided by Shabeer he is very good. Home box have a very good quality product and it is affordable.

Ra
Review №90

SHABEER IS THE ONE WHO ASSIST ME BUYING WHAT I NEED FOR MY NEW HOME.HE DID A GOOD JOB AS WE KEEP CHANGING ITEMS AND HE IS PATIENTLY ASSISTING US.SALUTE TO THIS MAN WHO IS VERY WELL CUSTOMER ORIENTED AND HAS A GOOD SERVICE.HOPE ALL STAFF ARE THE SAME.THANK YOU

Om
Review №91

Thanks Manish help me out for good bed and mattress suggest

Om
Review №92

Rafik is very helpful and cooperative and it was a good experience dealing with him and with home box

Ta
Review №93

I returned a bedroom after I paid the amount using my card as the bedroom was very big for my room, after 14 days they updated me that they need 21 working days to refund the amount ( 30 days ) one month just to return my money. I checked with the guy ( Sajeeb ) he told this is the policy while there is no paper or any sign on the whole store saying that policy of return items, he checked on his papers to show me where that written then he did not found anything.

Re
Review №94

Good prices good product Rahul so help ful

Rh
Review №95

Its nice to shop.. and it the prices are affordable..

ma
Review №96

One of the good price and services provided thans home box

Ch
Review №97

Kadel from Homebox Hamdan assisted us. They are nice and very informative with the items

Ak
Review №98

Not so expensive. But you can find all types of furniture and household.

Di
Review №99

Product and service of home box is always excellent. Love to do shopping always

Su
Review №100

Great experience. Excellent service from Rahul.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.homeboxstores.com/ae/en/
  • Phone:+971 800 4663269

Categories
  • Furniture store
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–11PM
  • Wednesday:10AM–11PM
  • Thursday:10AM–11PM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
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