The customer hotline not working any more , and I still not get refund after 6month , what is going on?Extremely awful experience . Never trust UAE EXchange again and never use it again. I need my money back 😤
I have an outstanding remittance of over 1 month. Family back home waiting for money. Notwithstanding the UAE Central Banks message (17 March) that they require ...the exchange house to swiftly settle outstanding remittances and all other already initiated transactions, UAE Exchange appear to have done nothing. My emails to the company go unanswered. Beyond disappointing! Advice anyone?
I was send my money to india(account) with your UAE exchange muroor branch abu dhabi at 15 march, but problm is now 9th April start but still not transfer money to my account why like this, .i also complain your uae exchange branch 2 times and your staff saying tomro your money is going to your account now more then 22 days finished .My family waiting for money, where is my money. My family suffering from money.5 times i complain in customer care hes also saying like that with in 2 days your money will be transfer what is that you plying with me.I call today in help line number no one recive my call why do like this.my family suffering from problm this is urjent.Reply me.XRNO - 7845412007511146Show quoted text
Funds not credited 2 weeks after payment made. Staff offer apologies with no resolution. Multiple communications via telephone and email are never followed up on. Unfortunately the lack of professionalism and customer care has resulted in the loss of a client. A real shame.
What happened?!! Why the number is not working ?? It rings and no one picks up?!! I have money over 1 year now!
The company is customer focused.Technologically advanced.(I.V. experience)
Really horrible experience, hubbys go cash card in on renewal at first we were told that the card will be sent to branch nearby us then hubby keep on coming back to the said branch as he was told that is was already sent. Then following week call center said the card is ready and will be dispatched after two days. Goodness its been a month now they are still saying the same thing. Really disappointing. 😡😡😡
Well maintained building..Very good atmosphere...
The company has good reputation, hard working people, fairly organized.
Professionally managed. Aesthetically superb office
A very good work place ...cute interior
One of the best office i had visited
Good customer services.
Go cash card support is too bad, I had lots of problems and visited 4 branches in Abu Dhabi and Dubai, spoke to call center so many times and got nothing.
Worst customer service ever.
Its ok
Nice interior and staff
Beautiful office...
Good new office
Amazing location
Nice
@ Tomouh tawar