Service level was very low, all staff seemed very passive, reception was empty, staff member to who I was suppose to meet didnt even bother to come and receive us though we called him twice and showed on exact time as scheduled appointment. He didnt even try to close deal with us, very disappointing attitude
Hello Hyundai teamSaturday 27 feb 11:45 amI was very excited to know about Hyundai cars and i come to Abu Dhabi showroom to finalise and buy a SUV cars. Wgen I enter the showroom nobody asks me if i want something. Despite that I was looping at the cars. No one assists me only 2 staff were busy the remaining prefered to look on their mobiles.I just left the showroom without any information about Hyundai cars.Showrooms of others cars were very helpful.Need to do something.no change in this showroom no body takes care of potential customers
Pathetic way of treating customers. I just entered the showroom (Abu Dhabi Mussafah) and they just got angry like why did I even entered as if I disturbed their loneliness. And from their behavior I feel they have their manager or some higher authority support so they are kind of expecting complaints from the customers on their behavior and knows they will be protected if customers do complain. Immediately I went to Honda near Mastaq bridge , Abu Dhabi and I realized the huge difference in terms of customer engagement. Honda they are real professionals and respects their customers which was completely absent in Hyundai Abu Dhabi guys.
I love to deal with tham and thank you ahmed tafiah dor great work
A humble advice to the expat people thinking of visiting this hyundai showroom : please leave all your self respect at the doorstep before you enter...as you walk in, you will notice that staff are sitting at their desks checking through their phones and pretending you dont exist...they will walk right past you but will never offer any assistance or information regarding the cars you look into...its like they are paid to sit pretty....in terms of customer service, rating should go below zero...
I took my car for service. I was quoted aed 7500. Had to replace whole brake systems... took it for second opinion, they found NOTHING wrong with my brakes! 3 days later, been driving everywhere, and NIL PROBLEMS with my brakes! Be careful... some things in life can be repaired not just replaced!!!!!!
I would like to thank Qusai for the nice test drive and informative details about Genesis newly released car G90. Recommended
Friendly staff. Although I dont recommend Hyundai cars. If you have enough budget go for Honda or at least Toyota. Hyundai cars just if you thrilled about options with low price . Honda if you want a really a very good car on the road. I discovered this the hard way but purchasing Hyundai. Please note that test drive shall not show this issue. I learned that after months of using Hyundai.
Shocking to see Hyundai servicing does not provide tyre services like balancing and alignment. Its provided by Honda and Toyota.Hyundai does not have equipments for wheel alignment? Should we do the tyre services outside Hyundai authorized service stations?
Spacious showroom with new look with all new models. Kind customer service
Nice and spacious show room with kind employees. The area is busy and no much parking space is there.
Need more offers only
Got my Santafe from here. Friendly staffs.
Spacious showroom went looking for a new car found new interesting models mostly hatchbacks not 4wheel.
No one came to ask you if we needed some assistance
Very bad service, they dont know how to deal with customers, product knowledge is zero and its very difficult to find a parking
Seriously no Hyundai Genesis 80 for test in Abu Dhabi??!!! And the customer service is really slow . Im not judging the whole Hyundai center but this is my experience .I’m seriously avoiding Hyundai at the moment.
New house
Good show room with low experience staff
I have been there...my flat is also in same building. Friendly staff..nice showroom.
Very bad customer service. Will never go there again
After sales service of Hyundai in UAE is ridiculous.Better go for other brands.
Special thanks to Nour Al Khateeb sales advisor for the great performance
Good car dealer but used car in Dubai
Best offers so far for ramdan 2018
Nice showroom, all models are available for viewing
Sales consultants were extremely courteous.
Please write your correct contact number and email id thanks
Good customer support and service.
Agents arent fully aware of specification
Rich showroom with many models and types of car
Have most of the models in showroom display
Much better than Mussafah...
Good Place and Good Staff...
Nice location and good service
No parking space available
Nice employees and reliable service
Very good welcome
Good
Good showroom, to the point
Customer service good
Bought a car from here
Worst customer service
Good
Many types of cars.
Nice showroom
NICE
Nice
Cars show room
Cars and more cars
Good Service
High price
Because it is home
I used to ask about electric cars, they said in Kona and Ionak, but there is no experience and it is expensive, so I wanted to try driving a Hybrid Sonata. He said, I don’t have them now
No one will answer you in the Genesis sales .. I don’t know whether it is busy or indifferent and disrespectful to customers taking your number and promising to call you and no one will ever follow up
افضل من موظفين كيا موتور
Unfortunately, there are not enough positions for visitors
I visited them more than once because I used to follow papers for my car from them always, and I did not find an employee in the jeans department
Great experience
A comfortable place to buy a car and co-operate from the staff
The service is superb
Wonderful cars at competitive prices
Not even a starNo one can answer the number for the call
The beauty of the show and the amazing discounts I hope his visit will not regret
This is my workplace for a public relations representative for Hyundai, collected by Al Majid
An excellent place to visit
Excellent
There are no offers
They offer good service
Magnificence
The sweetest rental office
Good