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Dynatrade Auto Service
Abu Dhabi, United Arab Emirates
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Comments
Al
Review №1

- They don’t give you any updates about your vehicle, you need to call them everyday and every hour.- They are working randomly, nothing arranged or straightforward.- They paint cars with the worst painting ever and without taking care of it like sanding or polishing.- They promise something and you get something else!I STRONGLY RECOMMEND NOT DEALING WITH THEM AT ALL..

Ba
Review №2

We have requested to change the plate number of our car in their system as it was sold to new owner. In Dubai branch, they have changed the owner name but the failed to change the plate number as it has to be done in Abu Dhabi. They asked to write a request and they will send it to Abu Dhabi branch. Till now we are sure if they updated the car details or not

Us
Review №3

Perfect ! And there pick n drop service is very good from service center to dalma mall.

Sa
Review №4

I took my car in perfect condition for a service, I received my car with missing wiper cap.

M
Review №5

Worst Dyna Trade branch in UAE. Bad customer service (we have been waiting for a worker to assist us with the service) but unfortunately all the offices are empty and we are still waiting for someone to show up. (Dubai branch is the best, once you arrived, you just need 10 minutes to get everything done) but here I don’t know what is going on !

Lo
Review №6

I’m doing service at this shop since 2013. The staff are friendly and mostly helpful. My complains are about their service and labour charges are pretty high. And most of the time it take too much time for doing the service. Another complain is their Automatic washing machine as they still using the old machine that uses a giant brushes which would damage the body paint overtime. And when they clean the car they keep the AC open while doors are open as well.

Ho
Review №7

Slow repair service and they will not follow up your vehicle status, not enough man power and too many cars are pending, location is not good and very hot inside there office, my car has a simple damage but they can’t fix it right away because they are always telling to the customers that too many cars to do, i’m very upset with this company not recommend, you should organize your office. honestly speaking this is not what i expected to see in a big company. you have to add more man power to be more efficient in your service and to serve your clients as they expected to be happy and satisfied.i’m not comparing you to other garage companies but the others are much better.hopefully you will sort and organize your company (man power, procedures, policies, and works, timings) and can you please fix the AC because it very hot inside and not good smells (for hygiene purposes due to pandemic you have the responsibility to provide safe/clean environment to your clients)

Ka
Review №8

Excellent work. Professionally handled by bodyshop team. Thanks to Dhibin for explaining the procedure.

Mu
Review №9

I take my car delivery today from dynatrade. The work was done perfectly and delivered on time. Special thanks to advisor Dhibin and supervisor. Keep it up

za
Review №10

I took my car delivery today from body shop. Work done was quick and neat. Thanks to Dhibin and Gopi for providing the excellent care for my car.

Gh
Review №11

Very good work. Delivery on time. Thanks to Dhibin and supervisor

Ka
Review №12

I give my car for service always, employee who coordinates every time there is a problem of attitude, they are never happy to help and answer.I felt they differentiate you on your clothes.Also in this service i saw my car is burned from 1 place. My car only my wife and me drive and this one is not possible from our side. I dont know who did it?It is behind the steering in that place where some one can burn purposefully no chance of incident.Many time due to bad attitude or waiting or helping someone without appointment and the one who took appointment keeping them waiting ect reason me and coordinator argued but i dont know who did it.I saw it after few days of my last service.Also my car wash i do it my self so while cleaning i noticed it.Due to no evidence i dint complaint.Attached photo.You see photos, Photos itself will proof that it is done purposefully all other corners are in good condition, if it is due to heat then upper side should be burned.This is the reason i will not sign more contract with dynatrade, this is my last contract and i buy other car and i did contract with other garage because i am scare now.Suggestion for dynatrade is on counter there should be mix nationality.I think this will help to get good service.

Ta
Review №13

Very good service, especially accident repair team.. I did my vehicle altima last week.. Good customer service... Thanks to Mr. RINU&TEAM...

Ma
Review №14

Excellent Service by Rinu (Accident repair shop)

Mu
Review №15

Good work. Thanks to Dhibin and bodyshop team. Delivery on time .mx

ra
Review №16

Excellent dynatrade... Body repair very good... Special thanks to dynatrade.. Keep it up...

R
Review №17

Good team and good service provided ... Worth to go all the way from Abu Dhabi... Becouse of the reasoble price with good quality service.

Ha
Review №18

Professional people poor locution. Stuff is helpful but busy. Go for it to maintain and repair any car.

Kr
Review №19

Good service reasonablePrice I am happy dealing with Lijo

Do
Review №20

The services are good in general and the staff are professional. They give your car the timely and the care that is needed and followup if required additional services. Ask for permission to install or do more than the agreement signed by the customer. Transparency of treatment.The location is bit conservative for the ladies, the female waiting area required to be more organised.

Vi
Review №21

I am their regular customer & will recommend people to use their maintenance service..their machanic is knowledgeable & very professional. Customer service team is also good. Special mention to Lijo. Keep ur the good qork guys.

Ba
Review №22

Very good service ....good infrastructure..nice customer service...special thanks to Mr.Rinu

Go
Review №23

Good quality work,good customer service..my car 49764 tucson body repair done and recieved today..thanks Mr.sam&Mr.Rinu..

Sa
Review №24

Body repair was awesome...thanks mr.Hari&Mr.Rinu

Mo
Review №25

Very slow and complicated process for a simple accident repair. Non proactive staff. I am dealing with Mr. Renu who is usually not answering his calls and not giving me clarity on delivery dates.

Mu
Review №26

Excellent service...Good professionalism..way little hard...thank u Mr.Rinu..

Mo
Review №27

Today I’ll complete almost one monthAnd still they didn’t fix my carI don’t know why they didn’t fix itI was calm and coolBut I’ll contact consumer protection

Ad
Review №28

Good people.. Professional staff.. but location is very poor.. 2-3 km you have to drive in sandy non proper road to reach the location.

Da
Review №29

Very happy with the service extended to me, very fast repair.

Az
Review №30

Good work. Thanks to Dhibin and supervisor gopi.

Si
Review №31

Nice repair...excellent customer service...thanks Mr.Rinu..

At
Review №32

Extraordinary workshop...excellent service...thanks Rinu and team....

Ah
Review №33

I have waited more than 20 days to get Kia Sportage parts. When I called the manager to complain he said it is difficult to get Kia Sportage parts quickly and you have to wait in spite of Kia Sportage spare parts are available everywhere.

sa
Review №34

One of the reliable service centers. They have only one service centre in Abu Dhabi and unfortunately it is too far from city. But they have one of most affordable long term service contract. If only they had pick up and drop facility, it would make it much more worth.

Kh
Review №35

Body repair done..very good ...thanks Rinu and team..

AL
Review №36

Value for moneyExcellent service provided by syed

ti
Review №37

Very good service. Good efficient staff

ma
Review №38

Excellent work...nice customer service...thanks to Mr.Rinu

Ab
Review №39

One of the worse experience in UAE. Even small workshops are more professional than them. I dont recommend at all

f
Review №40

Very good service...good body works...thanks to Rinu and team

Al
Review №41

Good work Mr.Rinu and team...thank u for the support...

Bi
Review №42

Body shop team was awesome...good work...thanks to Rinu and team...

An
Review №43

Excellent service& good quality work...thanks to Rinu...

Mu
Review №44

Excellent work....nice customer service....thanks to Mr.Rinu

sh
Review №45

Excellent service... special mention to Mr.Lijo .

Ja
Review №46

Good service ...professional staffs ...highly recommended ...thank to Rinu&team...

PS
Review №47

Here is very nice system of car repairing and washing . I think that taxi not available. nice car parking system free .Wheel Chair stairs available . no cafeteria near but.@ nice management of dynatrade I love this environment . nice Point of view. I cannot see mosque. Here is very nice system of car repairing and washing . I think that taxi not available. nice car parking system free .Wheel Chair stairs available . no cafeteria near but.@ nice management of dynatrade I love this environment . nice Point of view. I cannot see mosque.

Ri
Review №48

Helpfull staff...guideing properly with hosnesty

ha
Review №49

Nice work . Thanks to Dhibin and team

Ra
Review №50

Cheap price and good service better than others AUTOMOTIVE GROUPS

Ba
Review №51

Good quality work..thanks Mr.Rinu

Li
Review №52

This is the picture of my village and hey its the big of the village this

sa
Review №53

They are good but over priceEven when I ask them what you want to fix they will Ignore u so when ur car really get damage they will wait for you and they will try to fix it later and asking more money

Ra
Review №54

This is my first visit to Dynatrade its excellent place with nice ambiance great feel of Timely delivery I got ...Reception employee Mr Bipin and Met Service Manager took care me in total I m very happy nI recommend anyone in Abu Dhabi to visit n have feel ..

AB
Review №55

The service of the employees at the front desk are so bad. They dont treat you as a customer. Pure ignorance and not answering the questions properly.The price is more than the Premium service centers in Mussafa

ru
Review №56

Excellent knowledge of repairs and friendly office staffs

Ta
Review №57

Integrated Car Services Center

Ad
Review №58

Polite attentive staff and very competitive cost.It was a pleasure to discover a business which cares not only for your vehicle but treat their customers so nicely. No hesitation in recommending Dynatrade, Mafraq branch,Keep it rolling and I will continue to recommend.

Dh
Review №59

Very good service station but should have been located in Mussafah / ICAD Ind area .

Om
Review №60

They just add on to the bill by telling u certain things need immediate change. The rates are high. I did not feel a difference in when i gave the car and received the car back. Better take your car to the original dealer. Price will almost be the same and you will have peace of mind.

ma
Review №61

Superb Service specially for bodywork and denting and painting very professional staff mr.riju and mr.sharif 👍👍👍❤❤❤🤝🤝🤝

ib
Review №62

Non professional, slow , and very bad finishing at work 👎 not recommended

Ra
Review №63

Good servicePerfect timingNothing to worry about our Car

ra
Review №64

Going to this branch itself is very bad experience very bad road. You need free hours to spent for receiving and giving car. Free coupons are just waste of money 200 aed waste. They dont even give reports for wht has done. Its totally waste of money and Time

Wa
Review №65

Good service provide by syed

Mu
Review №66

Outstanding looking service Date::19/2/2017::

Ge
Review №67

Good service from staff.. but not enough staff to take care of customers. But google map shows a wrong road while coming here..

Yo
Review №68

Met the service manager and took a great care of me. He was very kind and provided exceptional service for me!

Su
Review №69

I’m looking for Nissan Patrol major service , just want to know how long it might take and if anyone have good experience to share in regard of the service quality, cost and duration

Li
Review №70

Facility and services is very good, but the location is not ideal for someone like me residing in Abu Dhabi city.

Da
Review №71

Good service center & good workThanks dynatrade..

Si
Review №72

Worst customer service ever. I brought my car after an accident to change the bumper, the most simple and most produced part of the car. After 1 week leaving my car with them they informed me that the bumper is unavailable and that they even cant order it from the official agent. They did nothing within this 1 week. I called the agent myself and the agent informed me that the bumper is available of course and that they can order it for me right away with a 1 month delivery. Even after informing the workshop about that with written evidence from the agent they insist the part is not available and then tell me it takes 60 days for them instead of 1 month.So that means the part takes 30 days from USA to Musaffah and another 30 days from Musaffah to Mafraq.Ridiculous service!

Ta
Review №73

Its nice place where they will tack care of you car.. Make sure that you have good $$$in you boket :=)

Ma
Review №74

I have been using Dynatrade to service my Lexus GS 350 for 7 years. Vinoth my service advisor is always warm and knowledgeable. I am always satisfied with the services and repairs.

‫م
Review №75

Good job Dynatrad

Ma
Review №76

Better than local garages

Ar
Review №77

This is what you call as Expo Marketing Free offers???????????????????????? Free wash coupon on Paid Service (2 nos) - I wonder Car wash is a part of Paid Service,how come it is a free offer. Im not a regular customer of Dynatrade. But this offer finds me better stay away from Dynatrade. I know Dynatrade have its own reputation, please dont mess up with this types of offers

sh
Review №78

I did my Lexus accident repair there last week...Excellent service especially from the reception... Quality work... Best service center in Abudhabi..

Ka
Review №79

Very good service and installment facility also available

St
Review №80

Roads to reach it is not suitable for drivingLocations is bad

Ma
Review №81

Good price little high

Mo
Review №82

Dynatrade car repair is little far and hard to find it. Also the road to there is not Asphalt road until now.The service is fast and they finished the check up at the same day.

Mo
Review №83

Excellent service and staff but location very far away from town and mussafah.

R.
Review №84

Execellent service

Ro
Review №85

Best Service

Se
Review №86

Bit far from Abu Dhabi city

سل
Review №87

Thanks to each single staff in Dynatrade, I appreciate their efforts.Special thanks to kommar.

Ah
Review №88

Good place to maintain and fix your car

ya
Review №89

There have a anther brach

AL
Review №90

Worst work shop I ever deal with , service is bad , the branch that was in musaffah was away better than the branch in al almafraq 👎so dont waste your money and your time

Vi
Review №91

Cost effectiveProfessional approach

Al
Review №92

My lexus lx570 car service maintaining from dynatrade.Service is very good

Ah
Review №93

Best car service center for all kind of Mercedes benz vehicles, fast service and fabulous employees

Ab
Review №94

Very good services

Ba
Review №95

Dynatrade service center, Mafraq is one of the efficient and best service center. Friendly staff and prompt service. Genuine charges for parts and services

Na
Review №96

Great people in my village♥️

Af
Review №97

Horrible experienceI was told that my car would be ready next morning. . I waited next day till afternoon for their call. Then when I called them afternoon at 12pm to check , they told me that they would call me back. Again I waited. I called them by 3pm. They told me to wait until next day morning.When I told them that I need my vehicle today itself, I have been told that they would try. They called me at 0440pm. They told me to wait till next morning. But I insisted on getting the car by evening because I have duty next morning 5am. Then they told me that they would try to give car by 7pm.Actually they didnt even start the work till evening

Ma
Review №98

Best servise center ever .. Dealer quality work with 100% genuine parts and cheaper than dealer prices.I have both Toyota LC & Nissan Patrol Y62 and both on Contract with DynaTrade.. very professional technicians and work.The only thing need to be improved is the Que system not digitized and the time management as the car always take more than expected..other than that it is just the place to drop your car with peace of mind.

Ra
Review №99

Perfect car service... Fast. Quality. Price.

Ma
Review №100

Good service center for most major brands, unfortunately for Ford vehicles the scan tool (OBD II port) is not available hence engine codes (check engine light- CEL) might not be fixed here, mechanical work and body works is available for most brands, and its top quality work (99.5% identical to your service agency center, but at lower cost - *cough cough audi cough* 😁)

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.dynatradegroup.com/
  • Phone:+971 2 205 9100

Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:Closed
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
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