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Fuddruckers
Abu Dhabi, United Arab Emirates
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E
Review №1

Theyve still got it!!! Taste, variety, great service, great food, and incredible value for money!!! I wish they had a loyalty card or coupons. Keep up the GREAT work!!!

Ha
Review №2

Family-friendly chain for burgers on housemade sesame seed buns, plus salads & shakes.

Ma
Review №3

It was my favourite before 10 years.I surprised when I go their today.I ordered chicken cajun dish.it was disappointing 😞French fries was not fresh.chicken was not well done.When I complain to the manager.he was just answering me with no care.

Ni
Review №4

Foods we ordered were great, team were accommodating, except to the manager (I guess, wearing yellow shirt). He was rude, as a person in hospitality industry, its a BIG NO to mentioned to your customers that any discount / advertisement dont give you any benefits. Dont put up any discount advertisement or any of same that your not happy with. It ruined the experience.

kh
Review №5

Lost all its qualities and good food.Bread was old. Very old. Chicken not edible. Staff demotivated.Not recommended at all.

Sa
Review №6

Surprised this branch hasnt shut down yet. It was the best 15 years ago, but now its so bad.Sticky tables that are not cleanTrainee staff not aware of menuHot dog sandwich has 2 separated bread pieces and the dog in between barely holding. Too dry with no sauce no ketchup no mustardThey served spicy salad with jalapeños to my 2 kidsFried mushroom appetizer is soaked in frying oil that it cannot be eaten at all. I left it fullFries served with no ketchupNo one cared to check on usUnbelievabley bad

Sh
Review №7

Perfect for family lunches the food is amazing and the best part is the cheese i love it

Jo
Review №8

Big as in big servings. But I guess its not my lucky day. The steak I ordered was hard and still in a flesh. The steak knife could not even cut it easily.

Xx
Review №9

Food was delicious, portions was big and more than enoughFor sure will visit again to try more of there good food.

Em
Review №10

The new marina mall branch manager (ex al Wahda mall) did a great job by taking the customer service a level up. So far their burger (make your own) is the best for me and their porterhouse steak is so delicious.

Am
Review №11

The restaurant is a bit hot but overall is good. Prices are fair. No crowd around 2 pm Friday.

Hi
Review №12

Usually the burger in Fuddruckers is very delicious, but today i didnt enjoy theexperience with them because of these reasons:First of all we set on the table and we was waiting maybe 5 or 10 minutes for someone to bring the menu for us, even the restaurant wasnt full and not so busy.Second thing the tables wasnt so clean and they bring the forks and knifes on a tissue, no plastic or a one-time use forks and knifes.Third thing the cheese sauce was very bad not delicious like always and no taste at all.We was wait very long to have our meals and it wasnt hot and the french fries was cold. One of the chicken sandwiches was very bad that the chicken is almost not cooked and you will taste a bread not a burger.The only good thing there today, was the lady who served us, even she was late at first to take our order but she apologized and smiling all the time.I hope you will take care and read this point and try to fix it as soon as possible.Thanks

Sa
Review №13

Ambiance was good.. Staff was not very cooperative but taste is good.. you can have free salad and with burgers.. give it a try 🙂

Na
Review №14

What a Great steaks and burgers with amazing taste also variety. Definitely enjoy putting my own fresh ingredients on the burger. Sometimes it can be a bit too greasy though. Consistency and freshness I do trust them to offer me always best food, The salad bar is wonderful. You should wait a while but for me it is like with out pain there is no gain. located Al Marin mall level one .

Ma
Review №15

Went there today with family and though it was crowded then usual but had a great dining experience because of the staff Mr Sainu (hoping i have spelled the name correctly). What a wonderful human being. Would definitely visit this branch again and would request to be served by him over and over again. Deeply impressed by his kindness.

Wa
Review №16

Service was splendid, food was great, and the experience was amazing! I believe the food was too filling for my taste, but thats a good thing nonetheless 😊

An
Review №17

Food quality is not same before waiting time to longe

Sa
Review №18

The best staff of a restaurant i have ever met,, they delayed in preparing my food but in otherhand, they tried to do their best to make my experience better ..thanks to the branch manager for his excellent attitude

Mo
Review №19

Best burger ever, cooked in passion to get a wonderful taste.

Su
Review №20

Was much better 4 years ago

Fi
Review №21

Delicious food in ample quantities and reasonable prices

Ad
Review №22

A great place to have a nice meal.

Ah
Review №23

Taking too much time to take the order and prepare the meal but the manager know how to fix it

Ya
Review №24

Fuddruckers used to be one of my favourite places to dine , especially when it comes to burgers. And the service is good. But DONT EVEN THINk OF ORDERING FISH AND SHRIMPS SINCE ITS OVER SALTED and it isnt edible at all. Went in hungry ,came out hungry and dehydrated. Very disappointed 🥺

F
Review №25

Nice food and service but poor cleaning

ib
Review №26

The manager in marina mall Abudhabi doesn’t respect us , the order was late and when it comes it was cold , so bad because I was customer for years in this location.

Ja
Review №27

This was by far the worst dining experience I have had in the year plus I have lived in Abu Dhabi. My family and I waited over 10 minutes after being seated before our drink order was even taken. The service was horrible, the food was unimpressive, the seating area is unsightly and unsafe. (see pictures of far corner booth) They called the make-your-own burger topping line a salad bar despite the fact it only had lettuce leaves, pickle slices onions slices, tomatoes slices, potato salad and cole slaw to choose from. The children’s spaghetti with marinara and meatballs came out with chunks of hamburger meat as the “meatballs” and the sauce was thin and soupy. Our drinks were only asked to be refilled after my wife finally made eye contact with one of the few staff members that were even observing their tables. When my wife summoned the manager and asked for the check she mentioned that the service was horrible and he didn’t even address the statement or ask what he could do to address the concerns we had. We paid and left as quickly as possible. I only rated it with a single star because negative stars is not an option. If you want a good dining experience choose another restaurant while dining at Marina Mall.

JM
Review №28

Went for the usual, Jumbo Hotdog, but the dog was not jumbo and tasteless.

Fa
Review №29

Very Bad food quality but good services

Ol
Review №30

If i can give you less than 1 star i would but unfortunately there isn’t!!!I’ve been dinning in today but i had the worst experience because when we were speaking to the manager about the situation, he ignored us and acted like he didn’t hear what we said.Regarding the food, the appetizers came in with the food, which was cold as it was an hour late.Waiters don’t know how to respond properly to the complaints we had.All in all, worst experience ever, and if i were a bad person i would write the waiter’s and manager’s name, but i wont be doing that to not cause any problems.This is on 26/2/2021 at 7 pm 8:30 pm .Fuddrucker’s supervisors. Please find out the shift at that time and do a better job at hiring people :)

عب
Review №31

Nice restaurant and special for the rest anything that comes to your mind is available and the prices are affordable and the bait is not good and I advise everyone to experiment

Ma
Review №32

My son chose Fuddruckers for my mothers day outing and they did not disappoint. Great portion size and great value.

Le
Review №33

If I could I would give it 0 stars, the food is delicious but its very expensive! I ordered a Pepsi and they didnt tell me the price of it and then when I looked at the bill it was for 16 dhs, and the tables arent clean and the workers cant understand me and no one came to the table to take my order, and they brought my order wrong, very bad service and very expensive.

Ab
Review №34

Great burgers offer a variety so theres always plenty of choice

Ha
Review №35

From the best burger in the town 👌

Mu
Review №36

Amazing as alwaysThe lighting was a bit low, apart of that everything was good

Ma
Review №37

Best burger meals in town

Ya
Review №38

Everything is amazing and the place is cleanStaff more kindly especially Mr. Wassem theManger of the restaurant of Marina Mall branch .Food more delicious

Ni
Review №39

Great quality food, bit pricey but worth it

El
Review №40

Fuddruckers is one of the best Tex Mex restaurants in Abu Dhabi.Create your own burger by choosing the size and the way you want it to be cooked , and choose your salad / garnishes / sauces and as many condiments you want to dress your burger and fries from the salad counter .The staff was extremely welcoming and cooperative, food is great and enjoyable.Having a burger here is an experience!A must try for all burger lovers!

Rh
Review №41

Food is really good and the staff are accomodating

Am
Review №42

Ambiance is very good .. Coming to meals, their burgers are amazing 😍 i love their hotrocks burger😍👌

Sa
Review №43

Best steaks and freshest food for lowest prices. Amazing management and friendly polite staff especially mr. Waseem @ marina mall

Sa
Review №44

Excellent Food and ambience

Ka
Review №45

Nice taste food, but they took long time to do.

Ah
Review №46

Its good for families, price is higher than other restaurants, food is ok , friendly staff

we
Review №47

Delicious food , friendly staff

Ha
Review №48

Old bun, potato wedges are poor quality ,the burger in General has a poor taste and dry meat

Ki
Review №49

They serve a very delicious burger, juicy and tasty 😋 I like how the staff always smile while serving your order. You have to try it 👌🏻

Mu
Review №50

One of my favorite places for burger.

Am
Review №51

Very bad service, I asked the waiter more than 5 times to get me knife and fork.And what was really unacceptable when I was telling the supervisor about my feedback he doesnt ever bother to listen to me.The food was very tasty.

Ra
Review №52

The chicken tested like its been recocked 🤢 the wings where so bad. They serve home made ICE tea and they charge same price as Lupton and no refill but same price 😒 tested horrible any way we didnt finish it

Ab
Review №53

It serves delicious dishes and is professional in serving and hospitality

M
Review №54

Nice food great salad bar

bi
Review №55

Very bad service and very bad employeeLayingthe cloosing time is at 11 and i walk in 10.15 pmThe employee Laying to us telling we are closed when i asked what time their closingStill toled a lie and said cloosing at 10 pmThats a very shameful act and very bad managementLoosing clints for bad manganetIf not fix their act gooing down soon as every one complaining about the bad service manganet 👎

M
Review №56

Nobody would take our order, we saw other people having to get up to get their own condiments. Hard to eat in a place that won’t even take your order. Wasn’t even busy.

St
Review №57

Great food and service

Gh
Review №58

Delicious, good selections.

Mi
Review №59

Typical American Diner, Good food and good service but nothing your wouldnt expect from any other diner

Ha
Review №60

Best fat burgers in town

Ka
Review №61

Great burger and baked potato.

Pi
Review №62

Great service and good food.

Sa
Review №63

We always like the food but this time it was so bad.

Ih
Review №64

Worst experience ever,, food served cold, uncooked, and not complete,, drink and salad not served and we ask 4 times for it even the restaurant manager with no action,, will never come again..

wa
Review №65

I tried chicken steaks it was delicious, but the burger (meat itself) not that good but the overall burger is good (with sauce and spices)

Ha
Review №66

Average food and bad service

Jo
Review №67

Nice and attentive staffs. Big servings and good tasting food

Ra
Review №68

Marina mall branch, very bad service, we waited for more than 20 minutes, no body came to our table to take our order. Will never go there again!

Ez
Review №69

Poor customer service of the manager. It was a humiliating dine in experience. The manager of Marina Mall branch is rude. We were told that food will be served at iftar but we can order early. They served the salad so we started eating thinking that we are allowed to eat already. We were almost done when he approached us with a loud voice that we shouldnt start yet. We were so ashamed because there were other customers also. He could have approached us with calmer manner. He must not scolded the staff also in front of the customers.

Ja
Review №70

Great steaks and burgers, the taste is really amazing, even though that the service is very slow...

Em
Review №71

I was pleased to take may dinner in fuddruckers marina mall. The staff are very nice and the service was excellent. I recommend customers to visit the restaurant and enjoy there time in Fuddruckers.

Ah
Review №72

Great food

Do
Review №73

Items listed as starters should not cost more than main menu items! Ordered ceasar salad but I found it not attractive. Otherwise good is fairly cooked and good maybe mashed potatoes didnt taste well with its sauce. Could be more popular if prices reduced?!

Ab
Review №74

Good food , good service

da
Review №75

I was in Fuddruckers Abu Dhabi marina mall branch on the 7th of August 2020 and it was by far the worst experience I have ever had there was an Arab manager who was yelling at customers who had 2 babys in the stroller just because he was unable to manage the seating propely and thought it was ok to announce private table matter in argument repeating yelling get out of my restaurant loudly ruining the experience of not only the couple but of other customers as well. He and an Asian table service personal were arguing with this family in which the Arab manager not only pulled the table in which there were ladies seated but pulled the stroller away while the baby was still in it. If the matters werent escalated enough the Asian waiter got physical with the paying customer as well. I genuinely felt like my family was put into danger because of the managers ability to handle the situation as I had a baby with me as well. I strongly believe some actions should be taken against this and justice should be served.Upon reading the reviews of this branch I strongly believe and is evident that there is something wrong with the management.

Sy
Review №76

We went for a dinner there yesterday with family, we were four adults and 2 infants. We were allocated a table first and then manager came and asked us to leave as he said only 4 people are allowed at a table. We said we are only 4 adults and kids are on their strollers. He tried to push our babys stroller first and then started shouting and pulled the table while we were sitting there..my brother stood ro stop him and the mager just pushed him back. Finally we had to call police and then Malls security, CID and police came there.Untimately they made him appologize to all of us in from of everyone and scolded him for his behavior.This is our worst dining experiencd in UAE in last 8 years here and we reallh think that their syrian and indian manager need to be replaced if they want to serve their customers well.

Ji
Review №77

They don’t refill finished items quickly!

Ah
Review №78

I had the worst experience yesterday at Fuddruckers marina mall Abu Dhabi... 1st the restaurant was full and few staff on shift.. They dont have sanitizer wet wipes. The tables were still oliy from pervious customers.. Of course due to atmosphere didnt enjoy the food... Plus the chedder cheese was really bad and the staff was aware about it and it was still there...I felt sorry for the staff as they were trying to smile and serve good but it was out of control..

NA
Review №79

Good staff especially the Indian gentleman was so kind and helpful, mistakes of getting exactly meal was little harder for the new commerce server’s. 4 mistakes in one table, restaurant need to restoration of doctorate and round table need to repair, floor are sticky to much.

Ah
Review №80

The place is famous with its burger. The burger is made from fresh meat as stated by the restaurant. Personally I like chicken plater served at the place. The salad is open and you can take as you wish as well as melted cheese normal and spicy. The atmosphere is nice it is casual for week end family dinner or lunch. You can use coupons buy one get one which very good for your wallet.

Om
Review №81

Awesome service...feel like home....very good taste.... hamburger, salat, and shrimp ... everything left amazing and delicious taste on the taste buds... great ambience....superb hospitality.....words are less to describe

Ab
Review №82

The place is nice & staff is good but they are a bit slow in responding to us when we call them. The burgers are not that good, the portions of the meal & its sides are great but the taste of the burger itself is very plain or default, I didnt feel that it was special or has a unique taste for me to recommend it by any mean. Prices are reasonable I guess.

Em
Review №83

Nice restaurant, the burger is delicious

Ab
Review №84

Visited the branch in Marina Mall and experienced very poor service. The restaurant was in bad shape. Even the cutlery provided had some bits of food on it. Simply unacceptable. The food was alright, but overall terrible experience. Youre better off spending money elsewhere.

Ha
Review №85

Amazing place for some delicious, comfort food. Be it their starters or steaks or burgers or other mains, everything on their menu is awesome and delicious. The best part are their desserts, extremely yummy to-die for desserts.

Mo
Review №86

No test for the steak

Ma
Review №87

Good western taste in the midst of middle East flavors. Thats a good break. Large salad bar, good enough for the price.

Sa
Review №88

Good food. Taco salad is yummy. Refill soft drinks

Ab
Review №89

I was eating from Fuddruckers since 2010, nowadays its not taste like before, the chicken was not too fresh, I ordered Baked Potato without sour cream and butter, they brought it with the sour cream, after that they said to me sorry we dont have anymore..? Please take sweet potato, suddenly I was shocked it was fried!

Tr
Review №90

We came after around 3 months with my parents as I am a very regular dinner in both Al Wahdah and Marina Mall. I am extremely disappointed with A to Z areas. People are not welcoming at all, tables and plates are not clean at all. More disastrously, food taste disaster. So disaster that I am posting now while I am still dining. No point talking to a manager coz all seems not to be in mood to working so didnt even try to speak. Chicken is not crispy and over fried. Cheese was added by some stingy person. Mash potatoes taste very salty. Sorry to say and see the status. DO NOT TRY whoever want to have a good meal.

Zi
Review №91

Delicious food

ha
Review №92

Fuddruckers has become very low quality the bread was not fresh 2 times the meat was overcooked in the sandwich and the chicken was very oily.

Ri
Review №93

American food at its best. The place has relatively fast service, huge portions, good value for money, free refill drinks, and I loved the freely offered buffet where you can serve yourself to all the sauces, small salads, and condiments you want with your burger.The food was fulfilling, good and junk enough without being too oily or greasy. Good balance.

Ke
Review №94

Best Burgers in Abu Dhabi

Mo
Review №95

Pricey but worth it

It
Review №96

The food was kind of ok but it took for ever to come. I had to complain to the manager 2 times. but it seems he was giving his best attention to the local customers and completely ignore my complain. A lot of people came after me and got their orders before me.The restaurant is not that clean and and staff are not organized. I think the restaurant need new manager.

Ba
Review №97

I would like to say thank you for all staff and mr waseem to In his humanitarian service

Sa
Review №98

A nice and very comfortable restaurant to hang out. We had an unforgettable dining experience, very good food plus a superb customer service. A must try in Abu Dhabi!

to
Review №99

Exalent food..😍

Wa
Review №100

Good place to spend some time with a family. Food is good but they use a lot of oil on their meels. Sometimes it takes an hour to get ones order.

Information
100 Photos
100 Comments
3.4 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.fuddruckers.ae/
  • Phone:+971 2 681 8160

Categories
  • New American restaurant
  • Hamburger restaurant
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–11PM
  • Wednesday:10AM–11PM
  • Thursday:11AM–12AM
  • Friday:11AM–12AM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
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