5 star for the staff, the woman that was working there was very helpful, i know nothing about skin care, she took her time and explained to me each and every product, and she guided me into a beginner skin care routine..Ill definitely come back!
I like to buy some mask sheets from face shop love them
I asked the salesperson for an alcohol free, fragrance free and oil free face wipes, as Im a person with Rosacea and these ingredients could worsen my condition.A product was offered to me. Before buying, I asked again to reconfirm the non-existence of these ingredients, and the salesperson reconfirmed it to me.When I used it at home, it immediately irritated my face. I checked the ingredients and it included both alchohol and perfume.I went back and asked why was I sold the product with exactly opposite of what I asked for. The same salesperson insistead that its alcohol free and fragrance free. I then showed her the ingredients where it says alcohol and perfume. The salesperson said that they are not added, but natural from the leaf.I asked to talk to the manager who apologised and confirmed that the ingredients are added.I was refunded. However, I had a bad experience as my time was wasted, my face hurt and I was treated as a fool.
Love their foot peeling mask
Good