I bought apple watch 6 from Sharaf DG and I was unable to pair it with my iphone 11. And when I went back to Sharaf DG they said it was an update issue and will be sorted out in 10 to 20 mins by any authorized apple service provider.I explained my issue with the ABMCARE reception and the lady straight way lied on my face telling me to come tomorrow as there was no technician available today.She just took iphone of the earlier customer inside to get it checked by the technician. More over I had called them in the morning for an appointment for checkup and they didnt inform about non availability of technician then.Very very disappointing. I guess ABMCare doesnt entertain customers having warranty on their devices
Hello everyone I was visited here yesterday .My iPhone 11 much have front camera problem bcz it wet in my jeans pocket last 3 days so before 3 day the camera is blurry and now it’s fully not working I can’t see my self in front camera.I just go to sharafDG they said its much problem and it will take 7 to 15 days they recommend me to ABMcare to go there. they will fix it in just 1 or 2 hours but they are the same 🤦🏻😰
Very unhappy with the service provided to my Macbook. Interested in only replacement and looting customer. Even basic checks and cleaning is not done when I refused to go for replacement looking at exorbitant charge. Realised very basic issue. Be careful.
Awesome service centre for apple products. I had an issue with my Macbook Pro 2015 and they fixed the entire hardware issues. I am really proud to use an Apple product because of their Apple support team. The customer service agent who guided me to this service centre saved me. They even gave me huge discounts on the invoice. Good job guyz.Special appreciation for Tariq from ABM care majaz , and online Apple support person Hesham from europe. U guyz really saved me.Really appreciate it.
Excellent customer experience with perfect commitment in appointment i recommended and appreciated the staff and specially the Manager Tarek
I just needed the battery change and they made it extra complicated. It’s not the experience I’m looking for and never gonna visit again.Why I’m posting it? At least they might treat the next customer in good way!
Very very poor service, and poor phone customer service.I gave them my mobile on Monday and tell Thursday my mobile is not yet done, their reason that they have many phones for repair and their other response that in the paper they gave it to me is written it will take 3-7 day, so you have to wait more days to receive my phone.I dont advice any one to use their service look for other apple service provider better than them
They have a good clean store and the staff are decent and polite while helping you with questions you have. The problem is their policy as I was looking for a replacement battery for my Macbook and told me that they could not replace the battery only but practically half the system.Since my laptop is vintage they would have to check their stock and if they could not find it they would charge me 200 dhs just for having my laptop sit with them. Not a good policy and repair stores should stop charging customers ridiculous charges like this.
They are authorized by apple.They are reasonably quick & will never try to hassle you.
I had charging issue on my Iphone 7. After visiting them, they confirmed it is due to few cotton stuck inside the charging port and needs only cleaning. They removed it and when I asked for payment they charged me nothing.The reason for writing this is that they could have lied to me and charged me something by building up some issues.Thank you for being honest and for your great service
This authorised reseller provides no service: no technician available... want to hang on to the PC for 2 days charging AED 250 for a diagnostic check when the PC is already recommending to replace the battery... and then order a battery spare part for 3/5 days... terrible service & advice, completely useless
They dont hv immediate solutions but is better than apple store as it aint rushy or crowded .
Highly recommended!!!!But you have to Make sure you have back up your contacts & photos for faster service... They do not provide back-up services! Also you have to make sure you can turn off / on your ICLOUD ID / APPLE ID for iphones, ipads, iwatches & ipods. IT IS A MUST! every APPLE user have this as it serves as your authentication or security. Thanks to the customer service who have assisted me for guiding me correctly. Thanks to the technician who have resolved my iphone issue! - I had a battery replacement from them for my iphone 6s also my speaker was very low volume already i guess because it’s old. I was lucky they have available stock they replaced it less than an hour. And they have special brush like magic that my speaker is fabulous as ever now... Job well done guys! I’m happy with the service.
The worst service in my life,I gave my beats for repair and they told me to wait for 3-5 days. I had to wait for 3 weeks before it came and they didnt even give me a discount at the end. Moreover, at the beginning I got a message from the center telling me its ready and when I went there they told me it hasnt arrived yet. They repeated this 3 times. So, I went there 3 times for nothing. Even when I tried to make a complain the manager wasnt there.
Had given my iphone X yesterday to the abmcare for repairing as it was restarting frequently and all of a sudden got shut down , never switched ontoday i received an email from them that they couldnt restore the iphone through itunes and gave a quotation for exchanging with new iphone x for 2488! i declined as its not worth it and collected the iphone backThe phone works like a charm now as i restored it through the itunesso im not sure whether they have any proper technician or they were trying loot money from me
Worst place to get your phone fixed, took my iphone x in for a screen problem. took one week for them to get back to us, only to say they’ll give me a new phone because they ruined my phone trying to fix it!! and also i specifically said i wanted all my data backed up and not earsed and they earsed everything! would not recommend anyone to get their phone fixed here, very unprofessional and they dont even know what they’re doing.
True professional and normal courtesy shown to customer and all queries answered by the helpdesk
Great customer service. The product was delighted on time and attended perfectly. Official deals off Apple got my stuff replaced in warranty. Hats off!
Apple authorized customer care center located in Sharjah corniche. An average maintenance center with less staff to deal the customers. However productive in terms of customer queries and technical assistance once required.
Employees are knowledgeable and accommodating. It was fast service and replaced my iphone in less than 24 hours. Thank you Fita S.AAll the best to the rest of the team!
Good service.The employees are very helpful.Overall experience is good, until you need to pay something😀. But anyway the pricing are coming from Apple.
Friendly staff, explain the issue with my iPhone very professionally and give me the hood advise and recommendation.
Best service and space management.
Very bad experience with the staff.Recently I visited to change my broken iphone glass.The staff at the counter was trying to convince me that the phone is faulty and can not be repairable.I felt some foul play and left the shop.I got it replaced at apple care at emirates mall Dubai.wher I got excellent support
Their service is quite slow... Because when ever they will take any product for service minimum they will take it for 7-14 working days...In which Friday Saturday are not included..!!
Staff is very friendly. The Syrian manager is extremely polite and helpful. Their best location in UAE
Very good and fast service.I give my phone for screen replacement and they did that on the same day.
They dont even know how to check if the product is under warranty or not. Dont waste time going there.
Excellent service my iphone is change to new one within 15 mins. Very kind and helpfull staff they are clearly explain what is the happend and what are the solution available......
Good place, quick service and diagnostic
Worst repair shop I hope so they will close very soon like others closed already in my 22 years history U meet with many service providers all were same except Exiommaximum finsh only Exiom stand with costumers
An excellent service, Highly recommended ..
Very Bad service ProviderDont know the costomer CareLooking only Personal CareNot keen to make costomerToo much delay in checking sAfter checking they are only Looking for their selfVery much wrong business startegy
Good bank
They have wide range of gasprings and all pneumatic Valves and cylinders
Excellent after sales support for Apple products
Authorized Apple service center, got my iphone replaced here in 5 days.
Last week I visited due to my I phone x charging port complaints . They said you have the backup i said yes then they ask to wait30 mints . With in 30 mints they test the phone and replace
Nice people but only 1 employee to serve
The battery of my phone was swelled and they replace my phone with new one loving it best service ever
No car parking and service is slow , you need to stay for more than one hour just to hand in your phone for repair
People from Sharjha Don’t have to run to Dubai Abm care Dubai - Apple in Dubai mall and mall Emirates - to get appointing for service take a week
Dozens of customers, the employee is only one person, I do not recommend visiting this center, this place to create difficulties and evade customer claims, where consumer protection about this center
Where u can repair your apple products but apple policy is difficult
Came to pickup my applw watchFast service was done in 2 minutes
Best place for patients and also quiet disciplined and friendly staff. Specialists are well trained.
No use
Very good service At abm care special for iPhone
Quick and best to service your apple products
Nice customer service
Very very expressive
Poor service as Apple care dont have any authority over tham
Well trained people to serve you. Good Service.
Friendly and professional staffReasonable pricing
Very bad service
Very slow service. Not recommended if you have another option
Nice
** apple prodect services... price little bit more then apple
They are authorized dealer of IPhone Service Centre.
Too good especially MR.Aju Soman and the technical team👌
No parkingNot enough counters
I have very bad experience with them
Cooperative staff knows their job
You might want to go earlier if you have an appointment to look for parking
Amazing
Authorised shop from apple.
Good Customer-care service
Great service and knowledgeable employees.
Good service
Poor service
Nice
Fast service and well knoweldge staff
Accomodating and very fast service
Good and exelant support
Average
They are serving good
Very bad experience
Staff are nice and helpful
Very good service.
This place is for apple repair.
Not good service
Best Service ever.
Bad customer service
Great service
Best service
Good
Ok
Worst services ever
Good
Nice
Fast and helpful
Bad service
Friendly staff
Nice place
Super service
Greatsupport
The place is excellent, not crowded, and the staff is cheerful. I wanted to replace the phone battery, but they said they had to take the phone for 5 days, so I didnt complete the process because I need the phone.
It is true that they are an iPhone maintenance center, but there are better branches and centers than their services