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Aster Clinic, Ras Al Khaimah
Ras al Khaimah, United Arab Emirates
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Si
Review №1

Last month I visited in aster clinic for medical treatment.It is an excellent clinic with excellent service facilities, Quick services and good performance by the staff. Aiswarya at the reception was very friendly and courteous. I must say that I am satisfied enough to their service and facilities.All staff are very professional and friendly.Thank you for your great service.

at
Review №2

Did Covid test from Aster RAK.. the front desk team was professional and gave proper guidance. Report was generated next day itself and intimated through watsapp.

Ra
Review №3

I feel that your service is excellent and Im fully satisfied. Your all staffs are so good. I like to much.

Bi
Review №4

Good service in Covid section .Very kind heart staffs.

Si
Review №5

Good Service. very satisfied with the services.

Om
Review №6

This is most reliable hospital clinic in Ras Al Khaimah they really take care of patients with at most care and concern, Doctor Santy Antony is a superior doctor in diagnosing patient condition with accurate treatment but not like other hospitals commercial way of approach. She is the best in prescribing the right medicine. Highly recommend this doctor - once consulted with this doctor will not go to any other doctor from here after in case of any medical assistance in life time. She will become a family doctor.

Ma
Review №7

I have visited the Aster clinic in Ras Al khaimah. A Good clinic, versatile para medics and helpful staff. But one staff catch my attention Ms. Cecile in room #3, shes very kind, accommodating and helpful human being. Thanks for the excellent service. Highly recommended⭐

To
Review №8

I would like to express my happiness towards the way they treated me since the reception upto to nurses expecially nurse Mrs.Anjou and finally to doctor.

Si
Review №9

Went to Aster Rak for treatment of my wife.Reception team Ms. Aiswarya took pre appointment and hence it was helpful reducing waiting time .They have Good staffs and provide good service.

Pr
Review №10

Due to this corona pandemic more people became health conscious. For maintaining a healthy body regular checkups and scanning is much needed. I have been visiting aster clinic since this pandemic began. Ms.Aiswarya, one among the receptionist is well enough and capable to handle the customers. She have a friendly attitude and helped me to get the report on time. I suggest this Aster clinic to all those whore looking for a perfect clinic in Ras Al Khaima!

De
Review №11

Glad to find them , accessible prices , the counter staff is very polite and helpful and professional dr.For the last two days we were trying to see a dr in government hospitals and all of them didn’t accept the patient because was a tourist on tourist visa . Since the pandemic situation they stoped receiving patients on tourist/ visit visa even at emergency rooms .Were so disappointed about the government hospitals policies , so we found Aster clinic which helped us to get a diagnosis and a treatment in real time .Thank you Aster 🙏🏾 you did a great job 👏🏼

Nh
Review №12

The service is systematic and organized.Ms Cecile isvery light handed during my cbc and injection. She is approachable and will assists you wholeheartedly. Doctor Santy Antony is so accommodating and very caring . The receptionists received me very well. Kudos to the team.

Ar
Review №13

Very good service, especially the front desk team who made the medical check up easy for me. The nurses and doctor was also good.Will recommend Aster for any medical needs in Ras Al Khaimah.

Ma
Review №14

Great service.I have visited the clinic for regular check up sister cecile and Dr sandy is very helpfuland caring. Reception people are very friendlyThank you aster for the wonderful service guys

An
Review №15

Aster clinic has the best staff everyone is professional, polite and well maintained. Dr. Mohammad Rashid internal medicine specialist highly recommended, he understand my exact problem by taking all my past problems n gave the best treatment in a very clear way. he is very friendly and good enough to diagnose the disease and helps the patients to recover from it.Customer service excellentMs. Aiswarya assisted to prebook the doctors appointment n after diagnosis gave proper guidance when to collect the lab reports n complete details.Thanks all n stay blessed !!

ru
Review №16

The feedback is based upon the experience with the aster clinic at Al Nahda Dubai . No one addresses the customers’ concerns professionally. The focus is more to ignore the concern , rather addressing it and taking it up to the resolution. Quite disappointed with overall experience with the entity

Mi
Review №17

Had very good experience being attended by my GP dr. Santi and the one and only kabayan(Filipina) nurse

Pr
Review №18

Recently I did a health checkup from Aster Clinic. The staff was punctual and helped me to get my report on time. Thank you Aster!

Th
Review №19

Very pleasing and helpful reception.Expert medical care by excellent doctors who have willingness to listen all your concerns.No doubt you will get the first class treatment.

Vi
Review №20

A clinic that can be recommended for any new comer in RAK.Visited aster clinic last week for a full body check up.customer executive M/s Aishwarya helped me to pre book an appointment with Dr. Santy saving my valuable time.The process was very easy and time saving. The result was messaged the same day of testing and the most surprising experience was that Dr. Sandy called me next day detailing my health conditions based on the test result.Great experience with such a satisfactory performance from the health staff.

sh
Review №21

Went for medical Check in Aster.. customer service executive Aiswarya assisted to prebook the doctors appointment . Hence all procedures went smooth. Good customer service and doctors especially Dr Santy

C.
Review №22

Aster Clinic Nakheel, Rak is good place to visit for medical needs. Appreciated service by staffs Dr. Sandy Joseph, Reception staff Ms. Sruthi & colleague staff and Nursing staffs. Most of the time seeing crowded clinic still staffs are serving with smiles. Good luck team. Tks.

le
Review №23

Great experience as a first timer.Well Organized.The customer service executive Ms. Aishwarya was supportive and friendly. She assisted me to prebook the appointment with Dr. Santy. I barely waited to be helped when I checked in.Dr. Santy also was very friendly and helpful. I especially loved how Dr. Santy really took her time to explain my conditions with me as well as my treatment options.I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.

Su
Review №24

Thank you so much aster clinic, al nakheel,RAK for excellent service.Good quality service from the customer service executive Ms. Aishwarya, nurses and ofcourse Dr.Santy antony.I strongly recommend this clinic to all.

sa
Review №25

The clinic is equipped with good facilities,the ambience and staff especially doctors are good. Front desk team Ms.Aiswarya and Mr.Noufal was helpful and attentive.

Sh
Review №26

Very good service and nice approach and was amazed with the service provided by Dr. Anju and Mrs. Sruthi. I will definitely recommend Aster Ras Al Khaima to my contacts

Ni
Review №27

Great service .I have visited the clinic for covid test.Ms Sruthi helped me to do all the procedure quickly .I am satisfied with their service .

Od
Review №28

Dr nikita was a good doctor, she answered a lot of my questions and gave me a good response and she was very good and contributed a lot to me the best gynaecologists I have meant in rak

Vi
Review №29

Good service. I have done covidtest from aster rak . I was diagnosed covid positive,the staff immediately sent me my report in watsapp and also guided me with so much care i felt so better in that situation.Also they called me after two days to check my condition and arranged teleconsultation also.Best clinic in rak.

Sa
Review №30

One of the place to do COVID -19 screening in Ras Al Khaimah. Their service is good and report is issued in time.Reception team Ms. Aiswarya & Shruthi was helpful and professional

Ke
Review №31

The Doctors and Nurses are friendly and competent. Highly Recommended!

Ar
Review №32

Did regular health check up from Aster Clinic RAK. They are Super Professional , Welcoming , Safe and Simple.. had an excellent experience from reception to doctors.Customer Service team especially Ms. Aiswarya was welcoming and supportive. She guided through all stages and the report was delivered through watsapp without any delay .I recommend Aster Clinic in RAK for your medical needs.

Si
Review №33

If I could give 10 stars, I would!! It was a great experience I had in Aster Ras al khaimah. I visited there a few days back with fever and body pain, i was scared because im living with my family and I was so confused and frustrated because of this current pandemic issue that we are facing. But when I visited Aster clinic and consulted Dr Sandy, she was so friendly and helpful.and i really appreciate the timely help of the receptionist Mr Noufal he was too friendly and caring, by my health condition he gave me priority and spoke to the Doctor about my health, i really appreciate that. when i came out from the hospital my mind was free. After 3 days of medication I was cured.Thank you....

Si
Review №34

Great service and staff. Totally recommend.

Mo
Review №35

Very nice clinic and exalent survive given by especially nurses and doctors.

Sr
Review №36

We had a recent visit to the hospital .Hats off team ,so organised , efficient ,and caring.Doctors , nursing staff and the front office staff was always helping when needed ..

ro
Review №37

Best Clinic in Ras Al Khaimah so far! I would recommend this place!

Xa
Review №38

Half off the disease will decrease by the pleasent, humeric consultant with doctor.

Ha
Review №39

Irresponsible staff, we calling several times in RAK NAKEEL BRANCH, no one pick up calls and somebody pick call but no response we heard staff talking each other 59 seconds we hold

ma
Review №40

Good clinic with professional customer service team and medical staffs in RAK

ja
Review №41

Good service.Dr.Rashid is a very good specialist doctor.He is so compassionate and caring.

PR
Review №42

VERY NICE HOSPITAL QUICK SERVICES AND GOOD STAFF WELL TAKEN CARE OF PATIENTS SPECIALLY MEET DR.ANJU ROSE THOMAS SHE IS AN ASSET OF THAT HOSPITAL, THE MEDICATION WAS VERY EFFECTIVE AS COMPARED TO OTHER HOSPITALS I VISITED. I WAS SUFFERING WITH SOME STOMACH INFECTION VISITED ONE OF THE WELL KNOWN HOSPITAL BUT THAT DOCTOR MADE ME MORE PANIC OF MY CONDITION, TOO MANY INVESTIGATIONS DONE AFTER ONE WEEK TREATMENT I WAS MORE SICK THE MEDICATION WAS NOT REALLY EFFECTIVE. BUT WHEN I MET WITH MS.ANJU ROSE THOMAS I CAN SEE THE DIFFERENCE IN MY HEALTH GETTING RECOVERED FROM DAY ONE. I STRONGLY RECOMMEND ALL THAT IF ANY HEALTH PROBLEM PLEASE VISIT ASTER RAK ONLY.

Jo
Review №43

Good doctors and nurses but the front staff is inefficient.No one picks up the phone even when they have no patients, they don’t improve or care even after many complaints. I have seen that any organization without a proper reception doesn’t go that far.

Je
Review №44

I had a good experience . I appreciate the the entire team especially the Nurses.

ba
Review №45

10months ago I send to you a thanks Your service was very good, but unfortunately, now the service has become very poor. I am very upset and I promise you any person in Ras Al Khaimah I know him i will tell him if he goes to a pharmacy or searches on Google for a treatment that will be better than going to you

Ap
Review №46

Good nurses with kind approach. Atmosphere is also good.

An
Review №47

Wonderful experience with aster clinic rak.good care and friendly staffs.I highly recommend this clinic to everyone.I specially thank Mr.Faris for his timely help.

Su
Review №48

On 10th Feb, we had done pcr covid test for our family from here. On receiving the test results the next day, for one report, the gender details was entered incorrect & the result neither came as Negative Or positive. On further enquiry, no one had any clarity on the mistake done & instead asked us to do another test after 72hrs.Due to this incorrect report given by the team in Aster clinic, costed us in changing out on our international travels & we had to incur losses on rebooking & also had to again doing pcr tests all over again.We had to again do our Covid pcr test from another certified hospital/clinic & the results there came NEGATIVE.Would suggest to take this feedback so you dont cause such inconveniences to any other customers in future.

Te
Review №49

Very nice hospital I strongly recommend. Special thanks to receptionist and Dr.Anju rose madam.

Ro
Review №50

Good experience & excellent service specially Nursing Department.

Ba
Review №51

I am from one of the prestigious school in RAK and I wanted sincerely thank  Aster clinic Manager Mr. Muhammed Rasal for helping me to get C19 test results earlier than the actual time.I really appreciate all your help in getting the results  before the timing, Youve been right there, helping me out even at 5am in the morning to get these results out to support school operations. We couldnt have done it without your expert services. I am very appreciative of your assistance.very kind and sweet of you . you deseve five star.

Fa
Review №52

What are the timings of your clinic during eid holidays? Is there any change or its same as usual?

An
Review №53

Very nice and helpful attitude of recepotinist sruthy and DR.Santi mam.

Ze
Review №54

Good nursing service.

Ka
Review №55

Excellent service...i recommend nakheel branch...

Am
Review №56

Best clinic in rak...

Na
Review №57

Hi this is naser .. we have come to aster and shurti was very helpful..

Üz
Review №58

Its ok. Friendly staff and clean areas... Not every service available like in dubai but at least they help you where to find the necessary doctors.Not too much waiting but Problem is that they dont have too much seating area either.Doctors are average dont expect too much.

bi
Review №59

Professional customer service.Doctors ,nurses and staffs are very polite and helpful. Deserves 5 🌟 for your wonderful service Aster Rak teamThank you

He
Review №60

Good experience especially in nursing department

bi
Review №61

Excellent services from all departments

Fa
Review №62

Good service

Tr
Review №63

Good experienced doctors and nurses deserved applause on their service. Good team work.

me
Review №64

They never answer calls on their number (07) 233 8866

ba
Review №65

Shamsia, thank you very much for the wonderful reception. Dr. Sonam really deserves 5 stars. She has a high experience and I want to thank her very much. I wish all the UAE doctors like this doctor. Actually, I am from Esther clinics. Thank you for the good selection of the people who work with you. Really I will advise all my friends and family to go to This is the amazing doctor

Jo
Review №66

This clinic deserve a 5 star. All staff are all acomodating, friendly and so polite. This my 1st time i go to a clinic with sevice that pick you and send to thier clinic. Thank you for the outstanding service. Thank you Dr. Harris for taking good care of my health.

ni
Review №67

The best clinic in Rak.Dr Haris is very amazing and positive and I will surely recommend him to my colleagues and friends.The reception staff Ms.sruthi is very friendly and helpful and the nursing staff Ms akshari also very supportive and caring.

Ha
Review №68

What is the cost of creating a file

Mu
Review №69

Faris 👏

So
Review №70

Everyone is so friendly and reassuring! Very calming atmosphere and the hospital itself is so clean and shiny! Quick response times for appointment too! - best cup of tea ever! Thank you.

TH
Review №71

Best service ever...

Ra
Review №72

Best clinic in RakProfessional Customer service👍

VI
Review №73

Good careing

Ra
Review №74

Good experience

20
Review №75

Except for the reception the doctors are good. They dont pick up the phone and if they pick up they are rude. Twice they made me sit deliberately and they allowed others behind me to visit the doctor. The first impression is the reception and they should employ professional people .

mo
Review №76

Its very good clinic according to us because all our patients are getting very good care and treatment on time and we expect the same in future also..

je
Review №77

Good

Ry
Review №78

Excellence services, reception staff are so helpful, nurses are very polite and very good ambiance.

Pa
Review №79

Good medical services.

No
Review №80

Excellent service. The staffs are very polite and caring.

Ni
Review №81

Best clinic... Perfect service and Faris is jus amazing

De
Review №82

Never been such a nice clinic. the surroundings are cleanand neat. staffs are very accomadating and approachable

عم
Review №83

Very very bad andA very poor medical center slowed down a health center as a result of the tests

Mu
Review №84

Excellent service.. one of the best clinic in RAK

Mu
Review №85

Toothless clinic.. with no speciality.. having only GP and internal medicine.. no orthopaedic.. pediatric..gynaecology.. ENT.. no other specialilty.. strange clinic... 👎

Ba
Review №86

Best quality and treatment.

Mo
Review №87

Very good experiance get this type of clinic ,staff also very friendly..good luck all

Mo
Review №88

Nice facility with experienced doctors. No long queue/waiting with very friendly staff.

Ab
Review №89

I have recieved the best services ever.

Ti
Review №90

Good facilities and gud customer service

ra
Review №91

One of the best clinic in RAK with good hospitality

mo
Review №92

Nice clinic.doctors and staffs are very approachable.

sh
Review №93

Good service

mu
Review №94

Fantastic service and very kind staffs

Ta
Review №95

Good doctors and no long waitings...

Ka
Review №96

Good service

ni
Review №97

It is just a clinic. I dont recommend.

En
Review №98

No one answering the phone!

Ma
Review №99

Very accommodating staff.

Mu
Review №100

Very kind and nice people in clinic

Information
32 Photos
100 Comments
4.6 Rating
  • Address:Ras al Khaimah, United Arab Emirates
  • Site:http://asterclinic.ae/clinic/aster-medical-centre-rak/
  • Phone:+971 7 233 8866

Categories
  • Medical Center
Working hours
  • Monday:8:30AM–1PM
  • Tuesday:8:30–11:30AM
  • Wednesday:8:30AM–10PM
  • Thursday:8:30AM–10PM
  • Friday:8:30AM–10PM
  • Saturday:8:30AM–10PM
  • Sunday:8:30AM–10PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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