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Department of Traffic and Licensing
Ras al Khaimah, United Arab Emirates
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Comments
Ti
Review №1

They do not close at 230 as posted on google maps and their timings on the front door. The security said they close at 130. I was lucky that an employee was leaving when I was there and he gave me a phone number to call. PLEASE list your correct timings on google. I left work early to come and was not able to get anything done.

Sh
Review №2

Hello sr I have lost my bike driving licence and my Emirates Id is expired now . Can I apply for replacement of my bike driving licence with expired id . For licence I have to visit murour office . Plz tell me about this

Na
Review №3

Very good service.. Really professional and helping mind officers.

sh
Review №4

Sorry to give 1 star.I came today but i was not allowed for the parking test even after showing DPI test for corona which i did yesterday at RAK. I was surprised that i wasnt aware that they only allow PCR test. I dont understand why these kind of important information dont get shared with the driving schools. I have seen many people like me who got suffered today and everyday someone or the other is getting sufferer. I request the respected authority to at least give the details to all the concerned schools.I was not informed that i only had to take PCR test otherwise i will not be allowed. I spent around 300 AED just in transportation to come from Dubai to RAK just for the test.If i would have known it earlier i wont be spending 50 aed for DPI test at RAK. I had seen people coming far from the places and they dont have enough money to spend in all such things.

Te
Review №5

Very kind. Big help. Thank you.

In
Review №6

Very nice staff and good experience.

SA
Review №7

Far better than before. I just visit them and they cleared within less than 5 minutes. A super-fast service really appreciate. Proud to be rakiiiiiiiiz. #anaminRak

Kr
Review №8

Cant reach this number even after multiple attempts for 2 weeks.

Um
Review №9

You should have al hosn app installed on your phone and also negative pcr test updated, other wise cannot enter inside. Be careful guys

Tr
Review №10

The fastest most competent office I have ever seen, service amazing

es
Review №11

How to take appointment. Because online not working.Almost 2moths.

Do
Review №12

Worst Telephonic Customer and Worst Online Chat services ever by the Traffic and Licensing Department !Whenever I try to call and make a request or ask for any information, my call gets transferred and then no one answers my transferred call. No one, absolutely no one is available or willing to take the request call for providing any kind of assistance / guidance.Not everyone has the time and flexibility to visit the Traffic and Licensing dept. and that is why many people (like me) try to seek help through calls or online chat services.The customer care executive available on the online chat services simply provides the respective departments landline phone number - which is totally a waste of time, as one bothers to answer on calls.If the dept. is reading this review - piece of advice - make an effort to improve your telephonic and online chat services. At the moment these two services are of NO USE at all. No solution is provided to those seeking help and assistance through phone calls and online chat.

CL
Review №13

Easy documentation and faster processing. I love it ❤️

mu
Review №14

Very good service 👏

As
Review №15

Dear allI have open the file before due to some personal problem I can’t continue I check it’s valid for one year but now m moving to Abu Dhabi so how I can transfer and it’s possible to continue therePlease guide me

Do
Review №16

Very good 👍

Su
Review №17

Systematic & Cooperative Team ...Highly appreciated Team RAK Police

Li
Review №18

U must carry pcr negative result

sh
Review №19

Good service

An
Review №20

My car was registered before in Dubai now it is already transferred into RAK. Passing test also done in Dubai.# Now do i need again car passing test in RAK ?# Is there any car passing and registration center are open on Saturday ?Thanks.

Ci
Review №21

Not accommodating at all. I have been many times on queue for a long time.

Ja
Review №22

When you call someone picks up. You ask to get transfered to the drivers license department. They transfer you but nobody in that department ever answers. This has been going on for over a week now. Looking through the comments, I see its not just COVID-19 causing this. Similar comments go back at least a year. I just want to exchange my UK license!!!!

As
Review №23

Well organised and smooth service once you have your paperwork correct. Most of the time people are queuing with wrong paperwork and slowing the process down. If you have the right paper you will get excellent service!

Da
Review №24

Very fast service. Make sure you arrive early to avoid a long line before they open.

Ja
Review №25

Any one renewing RAK licence can renew it online at moi app or website. This service is very useful and efficiently working. But you have to go to RAK for Eye test prior to apply for renewal.

MO
Review №26

When somebody attend the call and transfer to driving license department. Then nobody responding. Many days call. Same thing repeating. I want renew my driving license . MOI site not getting properly. anybody can help...?

M.
Review №27

Good Services and Best Environment. Even during COVID-19 situation, services are provided at routine following the SOPs.If need to open new file for Driving License, you have to take Token around 6 AM to 7 AM. After this, no Token will be provided.File Charges for Light Motor Vehicle are AED 2600/- on Labor Visa. Normal Visa status Holders i.e. Engineer, Accountant etc. will be Charged around AED 1400/- including the Eye Test.Mukhalfa (Fine) is dealt with no wait time.Thermal Scanners are installed right at front of Entry Gate.Parking outside is Free and vast space available. I will recommend you to take some snacks and water bottle along as there are no Cafe or Restaurants nearby.Keep your Emirates ID/Passport along must. Office Timings are from 9 AM to 2 PM around.Good Luck !

sh
Review №28

Staffs are very supportive..they treat very well

Ab
Review №29

Traffic & licensing services center, registration services for vehicles had been transfered to Tasjeel Village (suhaila) digdaga Area. The center only provides drivers licensing & traffic fines services including traffic road movement permits for heavy vehicles.

na
Review №30

They are very helpful for me came from hatta side in ras al kheima , i am engineer here se they behave very good with me and give me permission for approval for license file

IT
Review №31

Im open deriving licence file today in RAK

Os
Review №32

Very fast service & Good Staff

ak
Review №33

Very helpful staff

Вл
Review №34

Perfect service!

Fa
Review №35

One of the government Best services

Ra
Review №36

They failing every time for money. My first bad experience

Ka
Review №37

The policeman at the front is super helpful.

Se
Review №38

Very Bad Service..

Na
Review №39

Not good service of call Centre

To
Review №40

Systemized department and helpful members.

Ab
Review №41

No one answer the phone calls

jo
Review №42

RAK license application. Do we need to provide NOC, if we are in Managerial Position.

ha
Review №43

So quick service

GU
Review №44

Good

Fr
Review №45

Had to transfer UK license over to UAE and the staff were very polite and friendly!! Quick too!

N.
Review №46

Smart Service.

Af
Review №47

Most of them support depending on those mood

Su
Review №48

I want to convert my umm al quwain driving licence to newzealand driving but newzealand want COP certificate for ceonvert my licence than i call to umm al quwain department and ask for that certificate but they replied me they do not give my online that certificate i have to come umm al quwain from newzealand for this certificate so please make a website where person can get the driving experienxe certificate only no need to come

al
Review №49

Excellent

Ra
Review №50

I called the department regarding my traffic fine which was not even committed i didnt drive to ras al khaimah but i got a fine while i was working in dubai when i call they pick up n transfer the call but never answer....

St
Review №51

Vehicle plate factory is fast and efficient. Helpful and friendly staff.

Ma
Review №52

Not bad

Ph
Review №53

Good customer service and helpful for all people

Fa
Review №54

Wonderful

Be
Review №55

Traffic file opening, traffic licences registration etc.

ro
Review №56

Staff is not cooperating with the other countries of people

Li
Review №57

A good and quick service staff are helpful

مل
Review №58

Excellent customer care service

Ra
Review №59

No clear information to customers

Ar
Review №60

Just bad try to go online it will be easier

ha
Review №61

I dont know

Mo
Review №62

Respected staff ☺

Ra
Review №63

Excellent service

Pa
Review №64

Best place.

Ер
Review №65

Very friendly staff

Ab
Review №66

جميع الخدمات متوفره حضوريا او اون لاين وكذلك الموظفين في قمت الاحترام وفي خدمة الجميع.. وشكرا على كل الخدمات المقدمه ...

Al
Review №67

Peace be upon you.The place is tidy and has all the necessary precautions in Corona, but unfortunately some employees are late in attending, which prolongs the period for completing the special treatment. I spent hours waiting and did not find a response, knowing that I am there from eight in the morning

Ab
Review №68

The Traffic and Licensing Department provides integrated and comprehensive services, with cooperative employeesAnd where the Civil Defense Department provides services for renewing licenses and fulfilling requirements, and I especially thank Sister Aisha from the Civil Defense Department for a very classy treatment

عب
Review №69

Good organization.. dissemination of information and methods of completing transactions on applications and websites saves effort on auditors and their reception centers

YA
Review №70

Summit in the sophistication of work and speed in achievement

Ob
Review №71

Nice and tidy place..the staff there greet you with a smile and the transactions are cleared in record time..God bless them..God save the UAE 🇦🇪

ma
Review №72

It is a very good place and open space in terms of area is also suitable and good in terms of future population

مح
Review №73

May God give them wellness and serve you with every smile. Thank them for the good reception

Me
Review №74

I thank their efforts and put all their energy to finish our transactions ❤️🥰

Ja
Review №75

All the respect and appreciation. An example to be emulated in the service of the nation and the citizen

كن
Review №76

The place is excellent and the staff is organized and cooperative, starting with security at reception and eye examination, and then when submitting files, speed in procedures and clarity in what is required of you.I hope that my license is good for me.Thank you for the placeThank you, the government of Ras Al Khaimah

عب
Review №77

The location is special, and on the main street, the parkings are available, and behind the building is the identity and residence building

Ab
Review №78

Customer service in traffic and patrols by phone is very bad as I called them from eight in the morning until twelve and a half hours, and the call was not answered!Is this possible, and in light of the Corona pandemic, that no staff is available to answer customer inquiries?

Ab
Review №79

Wonderful by all standards

مه
Review №80

Excellent and very advanced

در
Review №81

They deserve all the respect and appreciation

kh
Review №82

Good reception, ease in completing transactions

Ra
Review №83

Assalam alaikum kia ap mujy bata skty hai ke motercycle ki zigzag try ho rahi hai kia.?

Mo
Review №84

Very wonderful

Sh
Review №85

Very good performance in handling and ease of procedures

Ah
Review №86

Zero Traffic Service does not answer the phone

Ya
Review №87

Very cooperating and at the top of sophistication in providing services, all thanks and appreciation to them

ال
Review №88

Registration and renewal of vehicle and driver licenses

Ha
Review №89

Services and help customers the best possible.

El
Review №90

Drivers and vehicles licensing starts here, but you must complete the procedures in several other places depending on the procedure.There is a vehicle plate factory and a distinctive paint shopThere is a medical examination center for driving license applicantsThere are public facilities (bathrooms) in the center, but it lacks a good cafeteria with different types of foodThe staff are good and well trained.

Dg
Review №91

Distinguished and wonderful in their performance and morals

Mo
Review №92

Very good

مت
Review №93

If you will open everything, all the emirates will open, and you will be locking the files of the lisen

عث
Review №94

The best application

Mo
Review №95

Excellent, very, very, very

Su
Review №96

Efficiency, excellent service, speed of delivery and a high standard for customers

Sa
Review №97

ولاشي

عب
Review №98

Excellent service

Om
Review №99

Speed ​​in performance with a screen in the reception, very organized, waiting for the splendor of our Lord, bless them and them, and protect the Emirates from all evil.

Yo
Review №100

Good service

Information
29 Photos
100 Comments
4 Rating
  • Address:Ras al Khaimah, United Arab Emirates
  • Site:http://www.rakpolice.gov.ae/
  • Phone:+971 7 235 6666

Categories
  • Department of motor vehicles
  • Government office
Working hours
  • Monday:7:30AM–2:30PM
  • Tuesday:7:30AM–2:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–2:30PM
  • Saturday:7:30AM–2:30PM
  • Sunday:7:30AM–2:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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