All I wanted to do is change my mobile number for my Emirates ID. The guy at the counter charged my credit card twice, mispelled my email address, and after that he told me I can do it for free using the ICA MOBILE APP. when I asked him for a refund for charging my credit card twice, he said WHY WOULD I REFUND YOU? I left the this branch feeling confused as I have no idea if my number was changed and if I still have the correct email address in the system as he keeps saying check my email and I keep telling him I didnt receive any email, as I check the application he printed, my email address was mispelled. Anyways, in short, I paid them twice, he didnt want to refund me, and I have no confirmation my number was changed, and I have no confirmation that my email is fixed.My question is, how is it possible to have this kind of service for such a simple request. It is disappointing to say the least.
What a joke. They make you waiting for nothing because they dont care of ticket numbers, operator didnt speak english, there were people fighting and shouting in the room and finally they did my application wrong. They said there was a mistake on my identity number and told me to go to the immigration office. Instead I went to amer in karama and everything was fine. Do not waste your time stay away from this place .
Wish they accepted card payment because its a mess trying to withdraw cash. Typing charge isnt cheaper compared to other typing and information services. But otherwise,Clean, well maintained, friendly staff. Welcoming and helpful and receptionist.Clear about the cost.Typing charge could be cheaper compared to other typing and information services.
Good and well customer service. I have done my family visa within half an hour. Good place for social distance and environment. You can pay by card here.
Great place!. These guys know what they are doing and go extra miles, in a friendly relaxed way. Not only is service expert and fast. The price is fair and they take time to educate you about the service.
Very Quick, Pleasant and excellent Service. Even Phone calls are responded within seconds. One of the Highly recommended AMER Service in Dubai.
Good center with less crowd.Approx 15 - 20mins for completing the visa applications for my family.they also have card payment option
Super great service
Advising any person to use their services, very efficient.
Accommodating and wonderful service. I couldnt ask for more. Really amazing 🤙
I had an awesome experience at Gfe amer.I would definetely recommend them to anyone who wants to process there Visas and other govt services.
Friendly staff, quick processing.
Great place for getting your visa renewal done. No rush
Amazing experience, totally recommend. very fast and friendly
Great company. Nice place and nice people.
Close to my work place+ Nice people+ usually its not crowded so you wont be in que- Sometimes theyre slow in process itself, but overall its good- I took normal visa which is with zajel, but they didnt inform me what to do next, due to that I was delayed 10 daysAnd zajel never picked up so I had to go by myself
Extremely poor service, not recommended at all. Got a ticket, waited 15 mins right in front of 3/4 staff free and chatting and none bothered to call ticket. Left and went to another nearby centre and got immediate service.
Fast place great
Very cooperative staff
I am incredibly pleased with the quality of customer service provided to me.
Worst center ever you can visit to initiate any governmental services... no staff to work , very lazy staff , incorporated staff ... too much bad center don’t think to go there
Must visit. they finished very fast
Best place to get the documents typed in no time, quick and hassle free service. Nearby parking place in Zone C. Good customer service and many counters to get quick call for service.
Fast and reliable customer service. 👍✅
Lack of knowledge in processing visa applications! 15 minutes of job takes more than 2 hours that to with mistakes! You got to follow up constantly once any mistake happens from their side! Moreover very rude in receiving calls as well! Repented going there!
All services are good. All the staff are friendly.
The wrost amer branch in dubai... Not professional.. Lazy to work and they do alot of mistakes by mean and by mistake
Very good
Amazing service. friendly staff
Fast. Good quality. I like it!
Good service quality 👍, highly recommend.
Friendly staff and Understands nature of the work.
The ladies and overall are very supportive
👍
Visit their last Thursday, waited for so long because their system is down and after that they will not wait for you and the manager shouted on me. Poor customer service and not happy at all.
A good Amer and Tasheel services firm, that doing all your needs at one stop.
Very friendly staff.
Good and professional
Very nice service good staff
I have to come 5 times to update my papers in their system. I kept bringing the same
Amazing
Excellent service by Mr. Abbas , very helpful and friendly
Average time required
Amazing service.
Very friendly environment, fast paced and very accommodating!
Nice bay.
Hi every one I just want to ask if have cafeteria inside amer office in airport road.. please inneed answer thanks
Nice and Friendly staff
Good and fast service.
High quality
Very nice
Amazing 🤩
Calm place and fast process
Fabulous
Fast services and organised they have valet parking
Helpful
Staff need to be confidence while providing information
Good service
Good service always
Great staff
Like
Very Good Staff
Improvement between visit to the next
All in one Dubai government typing services
Good place
Commendable! Fast and Reliable!
Great service
Thanks to the employee who submitted the transaction. It made everything easy. Sorry for the name
المكان ممتاز وشكر خاص للاستاذ احمد كونتر 10
Residency and visit services .. Issuance and renewalHelpful staff..the manager is very helpful
The worst service center ever from the staff to the manager, the employees have no experience at all, no respect for the customer at all. We submitted a complaint to the director without any interest, meaning he was even suspended in the line of the employee. And the employee Tani Counter on the right after entering the center does not have any respect for the customer, whether in dealing or manner of speaking
All thanks and appreciation to the employees, especially Brother Abbas, a pragmatic person and service, and nothing short of with the auditors
Center to facilitate the submission of transactions for the Ministry of Labor
A center of excellence
Its a very special place