Helpful place, gave me the information I needed for turkey visa.

Its very nice place we enjoy

Even one star is too much for this extremely unprofessional company! We order Burj Khalifa up to 148 floor tickets with fast track for all family, they charge us full amount , but in the fact we got only tickets till 125 floor only, and we had to pay additionally again there,so we got the cheapest ticket with no fast track from Rayna Tours with the price of 148 floor and now they either no reply ,either reply in very rude way and no refund for extra charge and our ruined mood! Last reply was from them side, that management did not aloud any refund... how come? Is that our fault that they fraud people, is that right that they charge us for higher service, and give us lower? That is the same like I would pay a business class air tickets and receive the economy class seats once I reach there.... I will complain about this company everywhere, people must be aware about them!!!

I had booked 2 group tours with Rayna. one was desert safari and other was Abu Dhabhi.Desert Safari and Dune Bashing was best and it turned out so good just because of our driver. He is nice gentleman with good attitude and smile. Unfortunately I forgot his name but I guess it is Mr. Kalam. He made sure that we are being dropped and picked up properly without getting lost and thereby wasting time to find each other. plus, he helped taking my pics as I was solo traveller. Overall I liked Desert Safari all bcoz of him. :) love it.On other hand, Abu dhabhi tour was big flop our guide was not so good Mr. Adnan. At beginning it was all good, he was guiding us properly. also, he was good at giving informations about sights and tour. But at the end, he almost left us (4-5 people) stranded near Grand Mosque. I was continuously calling him and his phone was not reachable. when connected i explained him clearly that i lost my way and pls help me. Still he didnt clearly guide me properly and luckily we spotted our bus. I am sure he would have left us if we hadnt spot the bus on our own.So, it was okayish types of experience with Rayna.If you read this pls say hi to Mr. Kalam (hope thats his name)

Very poor. Nocallback

I booked a your from Make my trip for insta travel to burj. And the slot which i had selected was 18.30. This got forwarded to Rayna Tours. They mailed me saying that only 2100 hrs slot was available. But then I called up Burj themselves, they said the whole lot of the slots were empty.They are a cheater and thirsty for commissions.

The whole desert tour was outstanding n very exciting. I would recommend this anytime and make sure I tell them to ask for driver ,KD. He was very good.

BEWARE! Fraud company. I applied Singapore visa on 4 Nov 2019 through one of their staffs named Jatin Sharda. I clearly told him that I had a flight on 9 Nov for urgent business meeting. He assured me that visa can be issued in 3 days and for urgent processing he charged me AED 400. Next day I double checked with him to ensure that he submitted all documents to Embassy for which he confirmed that the document submitted on the same day itself. On 3rd day when I started chasing he consistently avoided my calls and whatsapp responses. After many calls and messages he responded that I should contact Omeir travel as they applied visa through them, not directly to Embassy. Through my internal company contact I got a contact of visa team of Omeir travel. To my surprise they informed me that Rayna tour submitted document only on 6 Nov (Wed) so there is no chance I would get visa before sat flight. They also informed me that the visa fee is just AED 160. When I compliant this to Rayna Tours manager called Sunu, first of all he declined to admit that Jatin works for him. Later he said Jatin works in Rayna tour but he is not his staff (looks like some outsourced person). Then when I mentioned about delay and the high fee charge, he immediately turned rude and arrogant in his tone. When I said I complaint about you and Rayna Tour to authority to which he responded Do whatever you want, I dont care. Total bunch of liar works for Rayna Tour. Sorry Rayna Tour you shouldnt be in this business at all.

Nice ply

AWFUL SERVICE, never book anything with them, you will simply regret

Unprofessional - extremely disappointed especially with the way Fatima handled my case -

Excellent

Too expensive rated