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West Zone Supermarket - Tecom
Dubai, United Arab Emirates
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Sh
Review №1

Good place to buy your grocery if you live nearby. The supermarket is not really big and during the peak hours it is crowded. The good news that they have good prices on comparison to other supermarkets and they do good discounts on certain products . They are open 24 hours and the staff is very friendly

ja
Review №2

I love WestZone. However, the Tecom branch is not your usual West Zone. It is small and nothing special in it. I come here simply because it is close to where I live.Since this is small, there are times when they become too crowded and staff don’t care. Considering there is pandemic, they are not strict with the social distancing implementation.I hope they can improve on their product arrangements and give enough space to buyers.

pi
Review №3

Doesnt deserve the star even.The worst supermarket, always dirty, smells very bad.Whenever we go we are disgusted.Good there is more supermarkets around.

Av
Review №4

Poor delivery service. It took forever for you to receive the delivery. And most of the times they are giving over ripe fruits/vegetable and incomplete items. They’re not even calling you for any substitute items and you will get surprise because the original price that you choose online is higher because they replace some items (brand) that you order. Meat and fish section is not 24/7 unlike other westzone Branch.

Ja
Review №5

Worst online delivery ever. My order accepted 1:37pm today, until now 3:11 is not yet deliver i called them and they said to me 2 items not available seriously they wait for the customer to follow up and tell me 2 items is not available. This branch is the worst 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

Me
Review №6

Your neighborhood grocery store with a good variety of products catering to different ethnic groups.

Li
Review №7

Friendly and helpful staff. Nice bargains

R
Review №8

Very good pickings, you can find almost anything there, has good prices and deals. Staff is just a bit unfriendly, but still effective.

Ku
Review №9

Good for groceries but I felt like its very small place...

Mo
Review №10

Rude member of staff, didnt even make eye contact when I asked him for help, and he continued to play on his phone. He didnt even wear a mask!

Ol
Review №11

Messy, busy, cramped. The only uplifting aspect was the friendly/efficient Cash Register lady. 👍

Ve
Review №12

This supermarket is in al shafar tower 1 building and door delivery available.more offers change from week to week.

Sh
Review №13

Wonderful place, great food and freshly baked snacks @ the down part of the supermarket, it took me months to know that the place do exist in the supermarket and when I found it, I was so happy and I told everyone I know about it😂.Meanwhile they have all the vegetables you can get from Deria market.

El
Review №14

Open 24/7 which is the best part about this place..

Ma
Review №15

We bought 2 boxes of mask in this shop. 1 box was finished for a month. So we opened the 2nd box only to find out the other box has no metal for nose fit not just 1 piece but the entire mask. I went to them today to replace it and the in charge sitting on the left corner told me that it is common that some of their mask has no metal and he told me that we must have checked it before buying (who would have thought that they have that kind of mask?!?) for a year having covid, we never knew such kind of disposable mask not unless the rope one and not the garter thing. now they almost gave me a new one yet all of a sudden they asked for a receipt. of course it was thrown already after a month together with our food items who would keep a receipt, isnt it? despite of their price tag sticker still on the box of the returned mask.so after all the argument, the incharge still insisted not to give me a new one. so i told him you should have atleast separate the one with metal thing and that doesnt have. your trying to trick your customers because for sure nobody checks the content before paying since it is sealed also. so charge to experience this store is trying to fool their customers. put the blame on your suppliers and not to your customers. Be honest and dont trick your customers always with the stack of boxes of mask your selling with same prices.

Kh
Review №16

Just try to visit u will like it

Fi
Review №17

Good supermarket with huge varieties of products, and with fair prices.

Ra
Review №18

They have some unique products and wide varieties

X
Review №19

The staff are friendly and the store has a mix of frozen and grocery items. The fruit and veg is very small compared to the other shops.

ra
Review №20

Not to much expensive you can buy any thing

Mu
Review №21

Very good small grocery shop at medium scale.

ja
Review №22

Poor service..no staff in pork area waiting for 2hrs..

Ch
Review №23

One of the worst home free delivery I had experienced to you Guys,ImagineI I do place in orders at 12.57PM then I received at 2:45 Pm.Guys this reviews just to a wake your movements and customers satisfaction...???

Gu
Review №24

At West Zone, they believe that their primary responsibility is to operate the best hypermarket possible, offering low prices on broad range of products; a hypermarket where shopping and working are always a pleasure and where the customer is always provided with that special West Zone experience which is straight from the heart.Sense of BelongingForge ahead knowing that one has an essential role to play as a part of West Zone.Customer ServiceEndeavour to provide products and services that meet the demands and expectations of customers, showing that we care.Dynamic West ZoneOpen, adaptive and responsive to the changing environment, willing to walk that extra mile.CommitmentDedicated and conscientious focus on work, with zest to deliver the best.Integrity and LoyaltyHappy satisfied customers, employees and partners, coming together to form the West Zone family.AdaptabilityEach store adapts to the requirement of the immediate neighborhood keeping in view the customers residing around.

Sa
Review №25

Good supermarket in tecom area , good service.

Re
Review №26

Helpful team .. and lots of choices are available!

Sa
Review №27

Nice economy shop

Na
Review №28

Good for vegetables

ko
Review №29

Nice Mart around Dubai internet city

Cr
Review №30

Lots of flies in the fresh vegetables... Too much even for me

Ra
Review №31

Good place in tecom for your everyday grocery shopping

se
Review №32

Its good have any thing but ltil expensive

Ah
Review №33

Nice fresh stuff it seems small however you can always find what you need

Ju
Review №34

Accessible and affordable prices

mb
Review №35

Good but their products dont have a price tag which will help you know easy what to buy which will correspond yo your finances.. its an embarrassment to take something to the counter and return it back cause the price was to high

Ha
Review №36

Good place as well as they running offer for mask for 8 DHS 50 pieces. Go grab it

ye
Review №37

Ok for groceries

Go
Review №38

Never responds on call, while ordering online deliveries, delivers old date dairy items, milk and yogurt spoils within a day

Sa
Review №39

Very good shop with very affordable price

An
Review №40

Basically it is good chain of malls which I really like but in this shop something wrong compare with others. Choice of goods is less. Sometimes expired items on shelves... I can understand something with long time of life got expired because of big stock. But salads or laban should be checked daily!!

Ma
Review №41

Very nice and every vegitable is there.

OV
Review №42

Its just okay, I really cant say much about that branch

So
Review №43

All In One place

An
Review №44

Easy to access , affordable , medium to low quality goods

gl
Review №45

A lot of variety of foods.

JA
Review №46

I must say! Their ONLINE APP for grocery are WORST! Why?! I tell you guys 1x1-THEY ARE NOT FOLLOWING THE ORDER ACCORDINGLYEXAMPLE: I CHOSE FLORIDA BRAND BUTTER BUT THEY GAVE ME LURPAK 2.)I CHOSE BIG MUSHROOMS BROWN THEY GAVE ME LITTLE M MUSHROOM! 3.) I CHOSEN LONG EGGPLANT THEY GAVE SMALL EGGPLANT?’LIKE SERIOUSLY.IT WAS CLEAR ON THE APPLICATION WHAT I ORDERED BUT THEY DIDNT FOLLOW IT?!-AND ITS TOO EXPENSIVE TO SHOP ONLINE LIKE SERIOUSLY WE ARE IN MIDDLE OF CRISIS YOU GUYS ARE SO EXPENSIVE?!-IF ITS NOT AVAILABLE I WILL UNDERSTAND, THEY NEED TO TAKE IT OUT ON YOUR APPLICATION!! OR UPDATE YOUR APPLICATION!!! AND TEACH YOUR EMPLOYEES TO CHECK IF THE ITEM IS AVAILABLE OR NOT AND DONT GIVE TO THE CUSTOMER ANY BRAND WITHOUT THEIR CONFIRMATION OR DONT INCLUDE IT!!!! AND THEN YOUR GONNA CHARGE THE CUSTOMER WITHOUT THEIR CONSENT?!!! THEY HAVE TO BE VERY CAREFUL EVERY DETAILS THAT THEY NEED TO PUT ON THE CUSTOMERS ORDER! HAVNT THEY KNOW THE THE SIMPLE IMAGE AND SIMPLE INSTRUCTIONS?!!WESTZONE IF YOU CANNOT UPDATE YOUR APPLICATION THEN STOP RUNNING THIS APP SITE! YOUR JUST WASTING YOUR TIME AND YOU ARE WASTING YOUR CUSTOMERS TIME TOO.

Ri
Review №47

Unorganized and some items doesnt have prices.

Si
Review №48

Bit expensive than other west zones of Dubai

Sh
Review №49

Very nice staff helped us all the way to my hotel where i stay , almost all the things are available within affordable price .

Dm
Review №50

Good market

Ma
Review №51

Good.

An
Review №52

An average grocery store for your everyday needs at low and affordable prices

J.
Review №53

Good for Filipino

wa
Review №54

Very low price

Mi
Review №55

Staff not good

De
Review №56

It is okay! A bit too squeezed for comfort!

J.
Review №57

Very nice staff helped us all the way to our apartment with our groceries.

Ku
Review №58

Convenient location

Ja
Review №59

One of the top super market in UAE

sa
Review №60

Its awesome place and very good store

Dr
Review №61

Nice Shopping Supermarket, with most of required things available

Sr
Review №62

Good offers oftentimes

Je
Review №63

Well managed pricing with decent offers. Affordable rates for common people.

Pe
Review №64

Small but well stocked and helpful staff is often crowded and the aisles are quite tight but over all very good

Bh
Review №65

Not good

Em
Review №66

Never buy from this outlet because they dont take customer satisfaction very seriously and they even care if you complain or not.I bought 30 pcs eggs and all was broken when it was delivered to me yet their outlet manager seems arrogant to even investigate the real cause of the problem

Sh
Review №67

Wide range of products with friendly staff,

My
Review №68

Bestspaservice-dubai.com

mu
Review №69

IKEA l shape sofa bed and furniture solid wood

Ed
Review №70

Fair prices u can find whatever you want here for a decent price

sa
Review №71

Quick buy from ready food to all groceries at Al Barsha Heights.

ra
Review №72

Cost effective prices, quick service and wide variety of products...

De
Review №73

Open 24 hour. Convenient to grab groceries at any time. A lot of variety of asian product. Quite packed during 5-7pm

ir
Review №74

Convenient to visit.A lot veggies to choose.

Sa
Review №75

Not clean and alwys very messy

Ka
Review №76

I like this shop. Good prices for food , fruit, vegetables. 24 hours delivery

Ik
Review №77

Great items at affordable price

Is
Review №78

Not clean and not tidy but have many variety

Ja
Review №79

A big supermarket speciality is this they have pork they are selling pork so its very good place for non muslims you can go and buy pork here in tecom barsha heights and also they have other good stuff to eat as they are selling chicken biryani chicken karahi fish rice and so many other vegetables and food they have also variety of drinks

im
Review №80

Not clean plus too crowded and narrow pathway.

el
Review №81

This is very popular supermarket in tecom specially to all kabayans in dubai. In this supermarket you can buy filipino rice, can goods, fruits andd all your favorite filipino products. The good thing in westzone they have monthly promo, where in you can buy different products at a very big discount, as much as 70% discount. Enjoy shopping at westzone tecom branch.

ri
Review №82

A lot of options with some filipino items. however no free parking

vi
Review №83

Very good place to buy all the things you need.

za
Review №84

Worst service in my while life.I think management has to learn alot on how to talk with customers.

Ne
Review №85

Well stocked supermarket, though a bit cramped. One of the few if not the only one in Tecom that stocks pork.

Im
Review №86

Nice price point abd have all the major necessary items

Yo
Review №87

Good India vegetables available and speedy home delivery

Pr
Review №88

So nice Items good price

be
Review №89

Convenient since its open 24x7. Not much option.

HA
Review №90

West zone suck the mangment is not really good and staff also

Ab
Review №91

You can get anything you want for your groceries at west zone.

Pr
Review №92

Ok 2 Go

mw
Review №93

West zone best zone

Am
Review №94

Very nice and the prices are also cheap.

My
Review №95

Worst customer service! I call them and ask about delivery, our conversation is still goin on coz I have a questions about it. Yet he shut down the call without respect. Suck service!I cant even give a star.

Zu
Review №96

Expensive

it
Review №97

Good vegetables and fruits, good staffs ,

Mo
Review №98

There is an offer every Thursday

Al
Review №99

The staff dont like to deliver everytime i call. They always have excuses and they deliver after 2hrs.

Re
Review №100

Not much option in this area.. Good for small employees

Information
62 Photos
100 Comments
3.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.westzone.com/
  • Phone:+971 4 452 5655

Categories
  • Supermarket
Working hours
  • Monday:7AM–1AM
  • Tuesday:7AM–1AM
  • Wednesday:7AM–1AM
  • Thursday:7AM–12AM
  • Friday:7AM–1AM
  • Saturday:7AM–1AM
  • Sunday:7AM–1AM
Payments
  • Credit cards:Yes
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