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AWAY Spa - W Dubai
Dubai, United Arab Emirates
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AWAY Spa - W Dubai

Comments
Va
Review №1

Nice spa, the massage was amazing! Very relaxing atmosphere, with some complimentary tea after the treatment to make the most of the relaxation.No use of other spa facilities is possible, e.g. jacuzzi, sauna. Not sure if this is because of Covid or general policy.Changing rooms are a bit small.

Sa
Review №2

I was not impressed. For the kind of money they charge they need to provide better service than mall spas but I most definitely receive much better service for a quarter of a price from mall spas and cheaper spas around dubai. If you want a lux experience this is definitely not the spa to experience in especially since you are wasting it on facilities that are not open due to Covid such as sauna and steam rooms. Waste of money and I regret having wasted my time here.

Ma
Review №3

Wanting to relax but ended up walking out all stressed out because of the SPA management! My husband and I booked for a couple’s massage at 6pm. We got there at 5:15 so we can use the facilities and we’re told that our booking was for 6:30pm. We politely asked them to check in the system, turns out the system was down. We said it’s okay it happens and we will use the facilities instead and wait for 6:30. But we were also told that the couple’s massage that we booked will be in separate rooms as another couple booked for 6:45pm. We said that we received a confirmation for a couple’s massage in one room but we were told no. We suggested to call the “other couple” if they will allow for a 15 minute delay but the management didn’t even considered it. We asked to speak to the supervisor and the supervisor said the only way they can accommodate us is if we do the treatment at that point and just use the facilities after.System down and all happens, and me and my husband are understanding about that. But my main concerns are the following:1. We feel discriminated against as they were not willing to accommodate our “actual booking” for another couple who have also booked. What is with the other couple against us that they are not bothered to upset us and prefer not to upset the other couple?2. The fact that they told us to use the facility after the massage suggests that they don’t know or care about the SPA carnal rule not to shower right after the treatment because it could block the healing process which is what you want from getting a massage.I ended up walking out which has created a bit of tension between my husband and I. It is such a shame as we were so looking forward to this experience as we read great reviews about all the other spas outside of Dubai.

sa
Review №4

Great!!! Its providing best services around the area 😍😍

as
Review №5

Nice Spa, nice Fitness. Awesome views

Mo
Review №6

Classic

Information
1 Photos
6 Comments
3.5 Rating
  • Address:Dubai, United Arab Emirates

Categories
  • Spa and health club
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:Closed
  • Sunday:11AM–9PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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