I only recently discovered the shoe butler and have since used their service twice over the last two weeks. Excellent service, great results and also a very honest assessment of what’s possible (for repairs). Shoes I wanted to throw have gotten a second lease of life after being with the shoe butler. I can only recommend them! Five stars!

The best shoe cleaning/repair service in Dubai. Super professional, friendly, and helpful team.Thank you so much for the great service I would highly recommend using this company!

Its my second time using TSB - they offer a great service and have saved / restored many of my work shoes and trainers!

Very professional staff. Excellent service and fast delivery. Took one pair for repair and one for cleaning and I was amazed by the results. Thank you!

Great service from this team.I had a simple shoe clean and they did a great job. I’m happy to wear my shoes again.I will try to re-sole with them when I need it.They were able to pick up my 3 dress shoes and deliver it back to me within 2 days.

Came with luggage. Both guys .Refused to repair a zip runner. Similar to those we see at dozens women shoes. Matter of 1 minute. Need just a tool. Then Did it for 1 min close to Emirates mall

Fantastic experience. From the enquiry to the end result everything was perfect. I thought my Christian louboutin shoes were beyond repair but now they look brand new. Thank you so much for the great service I would highly recommend using this company!

Very professional and ver high quality , and they care about every detail . I recommend this place to everyone

I had to have my high heels colour changed to black for work. The price quoted for service was 1/3rd the price of their competitor. I was very satisfied with how the job was done, heels look like original black. I highly recomend their service!

Shocking service. Asked for two pairs to be cleaned, along with one repair. I was told that I would receive the shoes back after two days and hadnt heard anything after 4 days, to which I had to chase them to get them back.When I received the shoes back both had been cleaned however the repair had not been done. When I contacted them they had no reasonable explanation as to why this wasnt carried out, only told my boss will come this afternoon.Not good enough and will endeavour to ensure none of my friends or colleagues use this company.

Always excellent! Friendly service and attention to detail. Reasonable prices. Always does a very good job on my shoes and boots, exceeding my expectations. Highly recommend.

Very happy with this service, they made my completely dirty white leather sneakers look brand new and they also cleaned my husbands suede sneakers very well. Also pick up and home delivery was very prompt and so convenient

What an amazing shop! Very professional and knowledgeable!I went to remove bad polish on my husband expensive shoes and they did such a great job!! The shoes look like brand new again!I highly recommend this shop!Also very cheap compare to the job they do. Ill come again!

Wish I could give more Stars to Yassar and his team.Their commitment, professionalism are rare to find in the market and they are true expert in leather/non leather restoration and repair.Ive been using them for the past year for by beloved shoes and couldnt ask for a better service!

We are very pleased with the service!!!!! Thank you 🙏!!!!!!We asked to change the soles and polish as well.👍👍 the best shoe repair service in Dubai!👍👍P.S. all the shoes in this picture has been wearing more than 5 years, now they are shining again!!!

They did a great job and have very good customer service.

Very professional and quick!! I was really happy with the service, my shoes look like new. I will definitely come back!

Great shop! Repair rather than buy new🙏 70aed to fix a 200$ shoe that hopefully last another few years. Mountainbike shoe!

This is the second time I bring my nasty shoes that I thought I would never wear again. This company with it’s fine service has turned my shoes into brand new..I meant it BRAND NEW shoes. Really love it especially that the prices are very continent.

Amazing staff and very professional. Shoes always come back as good as new. Highly recommended

My shoes look like new. Great quality and service. Fortunately i found this place before my departure!

Excellent excellent job done. I was a bit worried at the beginning as I just found this shop randomly but I’m very happy with the results. Very impressive.

I like this place a lot! sent 2 of my old shoes as a try and the results were great been back and forth since then, Highly recommend it

Excellent work...these guys are professionals ..since they turned my old shoes back to look as if they are new with perfectly fitted soles.....I will always definitely be back in this place..keep up the good work

It was okay service. Items were supposed to be delivered after 3days but got it only on the 5th day. Had to continously follow up.That being said they do a decent job to get the shoes back into a better condition

I’ve been using shoe butler for the last few years. A great service and value for money is amazing

Excellent service, very reasonable prices and great work. Would definitely use these guys again.

This is the one and only place I trust with my high end shoes. They did a wonderful job with my winter boots and even took care of the fur details. And my favorite suede pumps looked like new after The Shoe Butler was done with them. Excellent job! 💝

I dont know if they fixed my shoes or not when i wore it, it was extactly how i gave it to them. When i asked for a refund the staff was extremely rude when i spoke back they told me get lost, and when i called the owner he told the same get lost. I told ill complain he is like do what you want and accused me of spoiling my and come to take a refund.The staff was extremely rude. In so many years in dxb ive never come across any so rude the staff and their owner. I dont care about the money its the way they dealt the situation. “Extremely bad service”.do you have an explanation for telling your customer “ to get out” ? To accuse your customer for by saying you spoilt your shoe and now you have come yo claim the money?You guys are the worst!!!!!

The shoe butler offers great services, professional, and I highly recommend it.

Total disappointment! Ridiculous services. When I addressed my concerns on the polished shoes, I was told that that they dont know about my dreams and expectations. And the next question was Do you expect us to buy a new pair of Shoes for you?. Unbelievable!Well I gave 2 pair of shoes for polishing and the bill was AED 100. Trust me, it would have been better buying a Cherry polish and polishing it myself at home. In the end I had to pay AED 50 and leave the place. The service was not even worth that AED 50! Total waste of time.Your below response is self explanatory about your attitude... you have reiterated what Mr. Yasser asked me sarcastically Do you expect us to buy a new pair of shoes for you?..... I dont know about your dreams sir!Hilarious. Probably you need another 10 years to give a better shoe polishing services.

Excellent Service and professional

Outstanding Service really brought my old shoes to life . I would highly recommend them the best I have used in Dubai in 9 years here

This was the most unprofessional service I have seen.I have dropped my sandals on Saturday to be fixed for Eid. I was told that they will be ready by Monday and that I will receive a call if they finish the service before. I have just passed by the shop and I was amazed that they are closed from Monday till after Eid holiday.I guess Ill just have to wait and see when they will actually finish them. Dont drop your shoes for a big occasion unless you want to go without them!

Exceptional service.Service businesses that go the extra mile are hard to find. A special thank you to Yassar and his team who did just that with three pairs of shoes in just a couple of day’s before my wedding. The pick up and drop off service makes it seamless. Most importantly one of the pairs was considered to be at the end of their life until Shoe butler have restored them. Delighted!

Excellent quality and very professional. If they fix it, it will be as good as new!

Very honest people. The owner is very helpful.

I took a pair of baseball cleats in for repair and cleaning. They where in terrible condition and they worked magic on them. I couldn’t believe they made them as good as new.

Very neat place. Friendly personal.

Excellent. Thanks

Amaizing service, I had my shoes repaired and looked as if I just bought them, perfect job, clean and delivered on time, I highly recommend them. Thank you all and keep the great job. 👍

Worse service in Dubai. I ask to get my natural tan color shoes to be cleaned, I end up with dark reddish brown shoes. The employee are very rude and doesn’t even bother with their mistakes, instead they start speaking together in their native language and laugh ... never going there again.

I was staying at a hotel in Dubai . They picked my shoes up and dropped them off . New heels were put on and they did a great job ...

The service is excellent. They are very precise with pick up and delivery timelines. If you need a repair asap then its the right place to go.

I have used the services of The Shoe Butler to repair an expensive shoe and strongly recommend them to others for the same.

I’ve taken shoes here 4 times and always been satisfied.

Great service.. Great price.. Great crew

Keep up the good work. High quality service, friendly and professional staff

Very very good service

Excellent service from the show Butler ,really professional ,first class customer service.Highly recommend.

Promised clean and polish (as advertised) within 24 hours but 4 days later still no response nor return of shoes. Now have to start work in the new year without formal shoes for work. Not a reliable service.

Excellent service, very polite staff, good prices !

Excellent shop. They did a great job with two of my shoes that became almost as perfect looking as when new. They even delivered the shoes home to me. Very pleased :)

I visted UAE 3 Times..this is one of the best locatons I like to visit each time I visit UAE. There is something special about this place, visit it yourself and see yourself.

Excellent service from The Shoe Butler. Ill definetly be using them again and recommending them to anyone who needs a restoration service. Best wishes

They clean well

Great place. Highly recommend. They will pick it up and drop it back to you. They also do repairs. Expect to pay 80-100 AED for two pairs of shoes

Very bad service !! Not recommend

Best service! Top notch, one of a kind service! Highly recommended.

Great service reasonable price

Great place to fix and clean your shoes

I was excited when I found this store, they offer great services, I gave them about 7 or 8 pairs of shoes to clean and they did an excellent job for the most part, but they did mess up one pair of shoes completely deeming it unwearable, it was limited edition and I was extremely disappointed. I have mixed feelings about this place honestly

Very expensive and very bad service...... The Asian lady receptionist is simply useless........

Very convinient with there pick-up delivery options. I have dropped off many pairs of shoes and they came back as good as new!! Finally a place where we can maintain our shoes for a longer time!!

Good service. Prompt. Shoes came serviced in excellent condition. Highly recommend.

Ok place. Had to give back again for stain removal

Quick & professional service. I didn’t recognise my 17 pairs of shoes when I received them back! Very competitive prices, however I still didn’t find anyone who can match the ShoeButler on quality of work. Highly recommend to everyone.

We have given 5 shoes both boots and normal. Honestly those returned like refurbished. They were bragging about the process undergo with used shoes. It’s really worth

When it comes to resurrecting white leather trainers these guys have supernatural powers.

Not bad service. The store itself is a bit hard to find as its partly hidden next to a restaurant entrance. I went there to clean 3 pairs of shoes, for what they are charging, they could have done a slightly better job. beyond that, they are pretty ok, you should give them a try.

Amazing work, I’ll definitely be going back.

Great work and very good time management .. it took little bit longer then expected for delivery but the shoes were practically new¡

With the COVID-19 restrictions I am sure that things are difficult. However I have been trying to contact you via telephone for over 2 weeks and I cant get in contact with you. I have shoes inside your shop that I would like to pick up. Im hoping this works, please contact me.

Excellent shoe cleaning service at very reasonable price!

What these can do is very very impressive. Competitive and good!

Very well done .. I love the new service of repair, more items on the menu please though

Great service and really good care for the shoes. Impressed!! Highly recommend them :)

Best service ever - great value for money and makes shoes look brand new.

Great work

Nothing but an amazing service!!The staff, the service plus the 24 hour turn over time, 2 thumbs up!!! Your transforming ugly and mostly unwanted shoes into like 100% better.. I will surely recommend you to all my friends and colleagues :-)

Was in Dubai for a business trip and had very limited time , without me leaving my hotel they come and picked up couple of pairs and received them back in no time, they literally saved the day for me , will recommend them in any time . Ahmad

This place is amazing. They are shoe wizards. First-class service too!

I sent my favorite heels for clean up and they come back absolutely new and when I opened the bag there was a fresh smell ( nice touch ). Convenient pick up and drop off👍👍👍

Horrible experience of them damaging my 2 pairs of white shoes with chemicals which turned out yellow stains all over. After requesting the recleaning, received a call from a manager with a rude rejection and cancellation of a pickup not even seeing the shoes beforehand. Used to be regular with them and always happy. Now considering to complain to the authorities as shoes are literally damaged.

Great job done by experienced staff. Keep up the good work !

Wonderful work done by the shop!Highly recommended !!!!

They did a perfect job

The best for shoe service and repair in Dubai

Great Professional service, Keep it up shoe butler

Good work but quite expensive!!Rubber replacement heels/top lifts + shoe shinning 145dhs

Excellent service and timely deliveries

Good service

EXCELLENT SERVICE

AVERAGE

Nice

I feel sorry for the owner. The staff are not welling to bother doing anything. Basically if you can do it at home they can do that for you, other than that “no sir”

Place is scary..

The best!

Good value and quality

Only cleans