Not the standard quality of the yummy pizza hut signature, please improve the same quality of the old school flavour of the one and only pizza hut!this is my cheat day, it was suppose to be better.thank you.
We always love to visit this place. It was on our favourite place. But after last visit I have decided to change other pizza hut than this as behaviour of staff was very non friendly and rude.
Nice place and nice ambience. Usually the service is good but today on a weekday it was exceptionally crowded.The varieties have increased and also they improvised their price offerings.As always the taste of the pizza 🍕 are very nice and tasty.For pizza it Pizza Hut to go for....Enjoy your pizza!!!!!!!!
The only Pizza Hut outlet in Karama that serves us thin and crispy crust (well done) pizza. Very friendly serving staff and super quick service and at the end very satisfying experience....Always enjoyed our visit to this branch...
Good ambience, awesome food ... I ordered my box where I had the privilege to choose any two sides of my choice out of available sides (5-6). Its sufficient for 1 person (me). it had four square slices of pizza that too one can choose of their own choice (I chose chicken ranch), four pieces Buffalo wings (I chose), pretty decent amount of potota wedges (I chose) and 1 pepsi(I chose) . They also have couple and party option as well for this my box package. Food was piping hot and as usual upto Pizza Hut standard delicia as well. Service was also okay.
Very spacious especially for group of people and family. Good service and delicious pizza.
The sides were good as always but if you are looking for a Pizza experience then I do not suggest this outlet. The Pizza quality has dropped big time. Ordered a medium super supreme. The veggie toppings were shrivelled to such an extent that the capsicum and olive slices looked like they were dried in the hot sun for 1 full day. Also the Pizza was too tangy and the crust was too bad to be San Francisco. The Pizza looked like it was ready for long and just heated and served. I understand the restaurants are trying to cut corners but this is heights. The one star is only for the sides(Garlic Bread, Buffalo Wings and Veggie Baked Pasta).
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Have been coming to this Al Karama outlet with my family since I was a little kid. Pizza Hut pizzas are just the best pizzas in the town. No one can beat them, their staff service is very good and the ambience is also very cool. All the starters, that is, the garlic bread, potato wedges are all really a yum and not to forget that the pizza hut salad is just the best, its too tasty and healthy. We order pizzas mostly with the cheese crust, which makes the pizzas taste more crispy and yummy. Mostly visit during their offer days, that is sundays and tuesdays. Its one of the best places to give friends and families birthday surprises, the staff helps us to give surprises on the spot and help us to manage and coordinate with the plan. The prices are reasonable and also there are good deals on combo meals as well which therefore makes it pocket friendly. Overall, it is one of the best places for all the pizza lovers in the town.
Pizza being served at this place like other Pizza Hut dine in places is far far better than Pizza hut Pizza from food Courts in malls. This is my personal opinion. If I wish to have good Pizza, I prefer to go this place for dine in and it never disappoint me.
One of the biggest seating area at this Pizza hut and good old 😋 taste ...
Very nice place...accessible and great service👍
Had an unpleasant experience here. It was a Friday, the restaurant was completely crowded, Had to book the seats and we waited for 35 to 40 minutes. Only after that the attendees came to take orders. (Couldve been better if they took orders while we waited there, to save time). The attendee was very rude while taking the order. There were delays in everything we ordered. From giving drinking water to tissue paper. The restroom was unclean, no tissue paper or nothing. Good luck to management, If they are to continue their services like this.The two stars is for the pizza which tasted nice. 👍
I ordered 3 pizzas 🍕 of different flavors, delicious and a jumbo pepsi was included in the price. The price very good
I will never ever visit for This pizza hut location. I found a Hair In Garlic Bread. I couldnt find a Garlic in Garlic Bread. Garlic bread is not hot... They didnt provide Oregano and Chilli flaks. Vegetarian people Shoud not visit pizza hut.. there is only 2 Veg pizza option... I asked for ketchup for 5 to 6 time. Extremely disappointed with Pizza hut
Always have problem with air conditioning. Its hot.You should go in winter season
We couldnt order as it was very crowded with empty seats due to applying the Covid 19 precaution measures .
Ordered online, went for collection. Was quick.
Awesome, enjoyed a lot especially chicken ranches..
Had a lovely evening with the family after a long time.It was good to be out in a safe space enjoying a friendly dinner.
I received the worst service today from pizza hut Team, i made an order @ 12:45 with a phone call , waited for more than 90 mins & tried to call the customer service team three times to follow up on my order as the kids were so hungry but i did not get any update . After this long waiting time i was contacted by al karama branch manager who was rude & was simply asking me if i want him to proceed with my order or cancel it , i argued as this is not the option i wanted to hear after all of this delay , he closed the line before finishing the call .I tried to raise a complaint and was promised that i will receive a call back but nothing happened so far.
Worst pizza hut branch ever pizza tasted like anything but pizza employees so unprofessional even the supervisor she was so disrespectful toilets are not clean at all water and toilet paper everywhere its the worst branch I really don’t recommend it
Nice ambiance. Worth to price.
A Typical Pizza Hut outlet which is usually crowded but the food is good and service is quick. Not much different than any Pizza Hut but just that we had a good time at this place and we could enjoy our Pizza. Salad options could have been a bit warmer and not all salads taste good cold but no complaints otherwise,
Had the 60 dhs mixed food box was excellent piping hot, had the dine-in nice friendly staff weldone all👏
Loved it always... Best place for birthday celebration.
Worst Staff ever so far, i would like to request pizza hut to avoid the bad attitude filipino mangers form your outlets. The Manger lady showing a lot of attutude, not at all polite to customers.
Ordered a big box combo from Karama branch for Christmas. Got the worst pizza ever delivered. The onion was raw chopped into big pieces, chicken pieces were very rare to find and the base was too thick. Pizza hut need to keep standards for all deliveries. Never ordering again.
Service was too horrible, specifically cashier lady dnt know the work ethics, too rude on behavior
Time was 11:30pmWe waited more than 30minutes no one came to take our order. Then we came back and went to another restaurant. Very bad service
The service was impressively quick ! Also they were having good safety methods.
Good place to have a party and sit for a meeting
Service was brilliant even at 3 am.. thats impressive 👍
We friends always enjoy variety of pizza and delicious taste as usual, lots of options and different flavors which will mouth watering for you. Best place for inhouse birthday celebrations. Specifically the birthday cake and song at the time of serving the cake and every staff celebrating it with you and your family/ friends.
Went for a take away.Staffs were non cooperative and very much arrogant.They need serious training
Very tasty , arrived hot and fresh
Due to rush. Service and Pizza was not good
Every time I ate Pizza Hut, and it was beautiful and it was beautiful, and this day I ate Pizza Hut from the Karama branch, it was very bad.
Nice Services, Thanks for you
Pizza hut has always been our favorite . Their pizzas are love. They serve the best baked chicken pasta as well. This branch of theirs is spacious and nice.
Allesley good I 👍
Ordered Veg pasta, Pizza- Chicken Ranch & Chicken Rolls... Taste was as usual, awesome 😎
I just loved their pizza order 2 medium pizza at 50aed thou its worth but not happy with delivery option it took 75mins not acceptable else its good
The staffs are very amazing...And Likaaa whonis on of the smartest and brave staff of urs just impressed me with her act.The food is great and its awsome
Amazing pizza but I miss the salad bar
The folks who take your order are far from pleasant. They dont believe in smiling and taking an order, and asking them for something extra is as good as a cardinal sin.The so called SAN FRANCISCO CRUST is on a diet and no longer the way it used to be.
Though Ive visited many pizza huts previously, the Karama Pizza hut has the worst staff. It felt like we are sitting in a classroom with a strict teacher. They are egoistic and their service is slow even though the restaurant had more than half of the tables empty.Also do try the new KFC chicken pizza, its really delicious.
Pizza Hut is the best place to be while you need a cool and serene environment.Their pizza is beyond compare.Good customer service.Good for family dinner.
Pizza 🍕 which I ate here was extremely upto my expectations but I think the staff are not that friendly as they seem to just do the job which can be done in a welcoming way , dont know if they are overwhelmed with work. Second due to AC. Its too cold which is not that okay.
The service is pathetic, the staff doesnt care to attend upon approaching them and the manager after we waited for more than 20 minutes, they still dont respond,We placed the order without even looking at the menu, since we feared they will take 15 minutes to get us the menu, then service the ordered food was another disappointment.This was by far the worst experience in my life.Please dont visit during evening and late night hours,
Delicious as always , customer care needs improvements, it dropped for a while
Pizza Hut best place to enjoy with family, great for bday celebration, reunion... Etc... Best test... Of pizza...
One of the best location, with same great pizzazzzzzz
Good service and ensures safe COVID protocol.
Good ambience and good Pizzas, lately due to COVID not many people are seen here especially during the weekends where we remember waiting for 30mins to get a table
Staff was very very rude, especially night shift staff. Pizza was not tasty at all.
The location is excellent food is great but the staff is absolutely impolite, not at all courteous, impatient and rude....and above all this they do not greet you at all!!All they know is that the customer has to billed and for that they need to take orders and serve food.Few of staff are dressed in white and others in black attire....but the quality of the customer service is absolutely pathetic.HOWEVER THE PERSON RESPONSIBLE IS SURELY THERE MANAGER AS WELL AS THE OWNER WHO ARE NOT PROVIDING THE STAFF ANY KIND OF MOTIVATION, THEY ARE JUST LOADING THEM WITH UNRELENTING WORK BURDEN BECAUSE OF WHICH THE FRUSTRATION IS BEING SHOWN TO THE CUSTOMERS WITHOUT ANY CHOICE!!!!Being a globally renowned brand for Pizza, the service at this particular outlet makes you think twice that do I really need to ever visit this outlet again!!!
O value for customer money and Time!!!@pizza hut karamaIt was my first very bad experience with my friend where I have ordered from talabat at order no.340812564 delivery to Creek park. Their internal system made us not to pay the delivery charges of 7 dhs and the have accepted the order and didnt even notified us for the cancellation over that they are asking me to pay on cash. We were ready to pay but they went ahead and cancelled the order even after the customer didnt say a word of of cancelling the order. Pizza Hut is a big company but it was very disappointing to see such poor service from their employees making others to hate them. I spoke to one lady she was very rude for not paying 7 dhs and went ahead and cancelled the order & disconnected the call. This is not undone. I would never order pizza Hut and will not recommend anyone.
Its not crowded,clean and still pizzahut we really love it.
Love the service and vibe of the place
I got cheesecakes from here , the staff was nice and the place was cool there was a parking lot also
Pizza hut as usual. Nice dine in place.
Nice place for groups. Evenings may be crowded.
No value for customer money and Time!!!@pizza hut karamaIt was my first very bad experience with my friend where I have ordered from talabat at order no.340812564 delivery to Creek park. Their internal system made us not to pay the delivery charges of 7 dhs and the have accepted the order and didnt even notified us for the cancellation over that they are asking me to pay on cash. We were ready to pay but they went ahead and cancelled the order even after the customer didnt say a word of of cancelling the order. Pizza Hut is a big company but it was very disappointing to see such poor service from their employees making others to hate them. I spoke to one lady she was very rude for not paying 7 dhs and went ahead and cancelled the order & disconnected the call. This is not undone. I would never order pizza Hut and will not recommend anyone.
Excellent Food, Great Staff & Amazing Ambiance.Best Pizza Hut Outlet.MUST TRY - Pasta & Lasagna.
Friendly staff Good food and service 👌 and easy to find car parking
I love the place the vibe and the food but i wish i got the chicago style deep dish i suggest pizza hut to bring tje deep dish in your menu plzzzzz
Im writing this review while Im here waiting for my order.The team here really doesnt care!Came in with a group of 18, which I do realize is large and hence came in earlier to book the table.Had to wait unattended for 10 minutes before I finally decided to walk to the counter myself.She asked me to wait till they set up a table and I requested them to take my order at the counter and to my disbelief she refused. She said that only take away orders can be made at the counter and Id have wait till my take was set up.Waited to for the next 10 minutes and there was no sign of any table being set up with more than 15 tables actually available (but not cleared) in the restaurant.Finally, the lady at the counter took my order.Had to wait a while before our table was cleared and set up.Asked for the salad plates to realize the salad bar was half empty.Still waiting for them to get us out plates on our table and its been 45 minutes since we are here.Unbelievable attitude of the staff.WOULD NEVER VISIT AGAIN.
I feel the quality is falling, they are no longer serving paneer pizza and chilli flakes and oregano is never served without asking and when we ask it comes late... Like food is almost over late.
Need to improve .... Staff behavior and delivery service
Not much crowded and nice area and having parking beside that
Fresh baked Pizzas and yummy pastas...with starters
Awesome service. I stayed there for almost 2 hours.
Visiting PIZZA HUT...always a divine eating experience. The salad.... Spicy Chicken pizzas...the pasta..the icy drink which is not fizzy but flat. The service everything is amazing. The only thing is the high added calories and the guilt...REST IS AWESOME.
Very rude service.
Amazing service and great food