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Minutes
Dubai, United Arab Emirates
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Comments
Sh
Review №1

Arshad is such a professional support going all in to support the customers. He helped calibrate my watches, and to fix my phone. Such a selfless person.

Fe
Review №2

I went here to get some passport photos taken for my visa. They were quick helpful and did a great job! They also let me retake the photo until I was happy with it. Thank you for everything!

ac
Review №3

Good service as usual in a very professional timely manner. I was assisted by Mr. ibrahim this time and he did an amazing job in a very short time. Well done and keep it up

Ay
Review №4

I changed my broken ipad screen Im very happy your quick service. thank you so much

Am
Review №5

Firstly, staff is extremely unprofessional and secondly my order was delayed and printing was also wrong. Colours were totally different from the picture which was shared with me. Would definitely not recommend there custom made stuff.

Ad
Review №6

I was helped by Riyad for my iphone issue, very helpful and professional. my phone was completely dead and he help me to find the root cause, which is broken cable inside the phone.

Ma
Review №7

I was so offended by your staff. Very very bad service I wish I can give you less than 1 star rating. I changed the battery for my watch there on the 10th of April I took it and paid them 99AED. After two weeks it stopped working I went to them again the staff there told me the battery inside this watch does not belong to us !! When I told him how come I paid for it here to change it he indirectly accused me that I am lying and I am making this up !! Of course because I did not keep the receipt from them, I do not have any rights and I was accused to be a liar. Luckily I found the transaction I did in Minutes festival city mall in my bank account. And I will definitely take this further. Because this is absolutely unacceptable.Staff name : Danushka

Vy
Review №8

Came here for the photo printing and the staff Ozair was absolutely amazing. He was super patient to help me editing the photo before printing so that the result was really great. Really really thankful for his service

Ka
Review №9

Pathetic service. Got my ipad repaired from this place. When i went to collect, the button was not working properly. Just after 2 months, the screen had the same problem. When i went back, they told me i have to pay again. Very disappointed. Never going back to this branch again!

Jo
Review №10

While I was shopping at Carrefour in Festival City Mall I needed a quick watch repair. Sajith was very quick and friendly. I also received a discount for using my Emirates NBD credit card. I recommend this Minutes store and will be using them again.

To
Review №11

Was very happy with Danushka’s service and attitude when I went to have some bamboo lids engraved. Can’t be anymore grateful for the amazing job he and minutes provided.

Su
Review №12

Extremely rude behavior of your staff. I am very much offended as the guy (i think his name danushk) was not even willing to accept his mistake despite i have the proof. I wish i can give less than 1 star

fa
Review №13

Very poor service. Got my touch screen replaced. It didnt even last 3 months. Also very unprofessional attitude. Minutes management needs to seriously look into this! This is worst minutes branch in dubai

Se
Review №14

Sajid has given a professional service and excellent support in selecting the product.He was showing patience and explained various options about the products. As a customer fully satisfied.

sh
Review №15

Liway shes is verry approachable.. and verry.. kind also riyadh.. thank you for a great services

Ra
Review №16

I came here to repair my watch, the staff was very helpful, all the best guys, keep it up,

Ra
Review №17

The service is great and the Filipina staff is very friendly

Na
Review №18

Excellent work very friendly they know Arabic typing and much more

Re
Review №19

Warning..!Don’t replace your mobile screen. They will do a horrible job and refuse to fix it once you scratch the screen.The warranty is useless.they replace my iPhone 8plus screen then sound stopped working , i brought it back, they tried many times untill they fixed it.Now the iPhone is unusable, the screen is not responding and very slow. I’m typing this complain from another phone. They ruined my iPhone and I can’t sell it or use it!!! Hopefully Dubai consumer & Wafi court will resolve my issue.

Sw
Review №20

Had a bad experience here today. The technician fitted a faulty back cover for my mobile phone. When i pointed out the defect while taking back my phone they said theyll charge me anyways for the faulty piece. Or they would give me the phone without any back cover, with the internal parts falling out, and I can come back after two days when they have a replacement. I had to ultimately pay them for the faulty back cover !!

Ho
Review №21

Amazing experienceGreat staffU are all greatThank yoy

Fe
Review №22

Good Customer service esp. Liway

Ma
Review №23

I am really happy with service provided,They fixed my shoes very well,Excellent work

Ba
Review №24

Thanks for your great job Riyad !!!!

Di
Review №25

Very helpful staff, Luqman fixed my mobile , Thanks guys.

Fa
Review №26

Riyadh in DFC minutes helped repair my phone

Fa
Review №27

Very professionals and quick, amazing service

Jo
Review №28

Friendly staff and excellent service.

Sh
Review №29

Very bad, they cheated us . I don’t recommend it

Re
Review №30

A best place for quality products and had an excellent customer service experience through the professional, friendly staf. Highly recommended.

Un
Review №31

Excellent service, friendly staffs

Sh
Review №32

Its really good place to purchase and good customer service provided and staffs are very helpfulHope you all continue this service

Ma
Review №33

Excellent service riyadh

Mo
Review №34

Worst shopping experience i had in Dubai. They refused to exchange even while i didnt leave the store yet. Filed a complaint at the economic department in dubai and got the issue solved. Quality is terrible and 10 times more expensive than online. There manger has unbelievable attitude kept on giving me his back while talking to him. You have been warned stay away from this scamming store.

Mo
Review №35

Always able to disappoint.1. went to have a bracelet attached to my watch , they quoted 20 dhs and a 45 minute wait. Went across to the watch store.. they did it in 3 minutes for 10 dhs .2. Asked to replace a broken glass on my watch .. they didnt know how to do it and couldnt even tell what the size the watch crystal is or how to measure it.complete amateurs , no professionalism or customer service.Take your money elsewhere.

Fa
Review №36

Amazing staff, very helpful,I came to change my watch battery and its ready withing 3 minutes

Ta
Review №37

Rip off merchants - needed a replacement battery for my bathroom scales. Battery is a CR2430. They charge 50dh here whereas 10 min drive north on the E44 to another Minutes branch they charge 30dh. I could perhaps understand it if it were a specialty watch battery but this was a joke and make the public out to be stupid. Those responsible for this branch should be ashamed of themselves.

di
Review №38

I visited minutes DFC outlet recently and the staff named Sajith offered me an excellent service and I recommend him to everyone.

El
Review №39

Excellent service being provided

Mo
Review №40

Worst customer service ever, people are very lazy even they are not willing to stand and come near to the side of the customer so they can have better communication the guy make me wait around 4 minutes and he open the file to print and still he dont know that he have to print it i ask him can we go on the print, he said iam waiting your mail i said him its infront of you then I ask him to add a word of thanks at the end of the email then he said sorry I cant....?????????I believe this company not providing a salaries for the people at all so the customer have such service even though i accepts to pay 5.25 to print 1 paper as iam in hurry dont go for that company not recommended at all i have hurtattach now 15 minutes and i didnt get 1 printing

Is
Review №41

Thanks guys, you were very helpful for my watch repairing... keep it up.. all the best

su
Review №42

Well supported staff, highly recommended,Keep it up your good works guys...

Na
Review №43

A few months ago I was change battery by 25 AED. Same brunch they charged me 52 +5 tax. So bad experience ever (((((((((((

Mo
Review №44

The wost costumer service everDon’t know how to talk or properly respond to costumerIQ level of staff is less than 0took them 45- one hour to print a photo (( i was the only costumer))

sa
Review №45

Customer servise was excellent,and and they help me out to find what i really need.

Ol
Review №46

Nice service and very accomodating staff!keep up the good work!!!

Jo
Review №47

Good price and quick service on watch battery replacement

no
Review №48

Friendly staff, very helpful for my printing works..

De
Review №49

Very friendly service

Ro
Review №50

Staff were very helpful, nice team,

Ra
Review №51

Ex employee #minutes quick services, worst company in uae #selling china mobile spare parts to customer no annual leaves salaries 12 hrs compulsory work with force no over time if some die in family for passport realise company ask 5000 dhrm

Mi
Review №52

I went to change my phone screen and now it’s not working at all. Try to avoid this shop as best as possible.

je
Review №53

Keep up the good work!!!Great service

Ab
Review №54

Located next to HyperPanda hypermarket. Get your keys duplicated here and name boards. But, they charge huge for printing bw or color pages.

Pe
Review №55

Excellent service 😄

Ja
Review №56

Very friendly Staff and Reasonable Prices

Am
Review №57

Highly recommended staff are very friendly

sh
Review №58

I found professional staff over there 😊I gauss the name was Mr Luqman

Br
Review №59

Dont go there, they will damage your watch without any reason and compensation

Ve
Review №60

The staff in DFC is very accommodating and kind...

Ba
Review №61

Very friendly and supportive team,

ba
Review №62

The worst service ever, very costly and very bad quality, very slow , don’t use them ever they charge me 200 AED to print 38 pages (black and white )!!!

Sa
Review №63

Very good service

Sr
Review №64

Reasonable price and friendly staff

Pr
Review №65

Discounted price for regular costumer and friendly staff.

na
Review №66

The Minutes Team at Festival City are very professional 👍

Be
Review №67

Trust the reviews, worst customer service and they take 1 day to make a copy of a regular key

ja
Review №68

Thanks guys for your supports

ya
Review №69

Good supportive staff...

Ra
Review №70

Expensive

Information
27 Photos
70 Comments
3.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.minutes.co.ae/
  • Phone:+971 56 220 9402

Categories
  • Mobile phone repair shop
  • Repair service
  • Shoe repair shop
  • Watch repair service
Working hours
  • Monday:10AM–12AM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–11PM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
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